Good but would not say excellent.No person at this dealership went above and beyond for the sale, or provided the best customer service.Just business as usual at this dealership.The haggling on my car, that I was trading in, was a bit much.It would have been nice to just go back to the Sales Manager and get the price I wanted for the trade in versus the sales person going back and forth, seeing what they could do for me.Overall good service, decent financing department.Never felt pressure, but I already was approved for a specific amount by my bank & knew what I wanted when I walked into the dealership.

I went in to get my maintenance on my truck. Amber Guerrero was my advisor for this visit. She did wonderful! She not only took care of the oil change process, she made sure it was washed. I also inquired about the extended warranty and recommended touch up pens based on my concerns. I purchased two of them and she even showed me how to use them while providing tips and tricks for a better finish.

David Lust does a great job of keeping customers informed of status of vehicle repairs. This is very much appreciated. The work was done efficiently and at a reasonable price.

The Service Department employees were very helpful, kept us informed of prices and service dates. The Service Dpt is unbelievably clean and service happened very efficiently and quickly.

Your service representative, Amber Guerrero performed a minor miracle today when she retrieved my granddaughters air pod from under the rear seat belt well. She took 15 minutes and had to feel her way back there. Were so grateful. Amber reflects great credit on herself and your company.

Dealership did a good job! We didnt have to wait for our vehicle there. They provided transportation so that we could take care of other business in the area. The service rep.(Kyle) was very helpful and knowledgeable. He suggested other services that my vehicle needed and we had those services done. Thanks, Kyle. 👍

Staff have always been so friendly, you can tell they are happy to work here.

Worked with Conner Kearby in sales and Jacob Flores for the loan. It was really smooth and easy.There is not a lot of inventory right now in Pre-owned cars and it seems like whatever comes in gets sold quickly.I was able to secure the car we wanted and got a good price. They treated me very very well. I’m a happy and loyal Cavender customer.

Did not inspect or Ck Tire pressure after tire rotation. Now the left rear tire drop pressure even after I fill it to proper specs.Update:Went back to Cavender Buick GMC Today (Had an Appointment) 6/15/2021. This time I was informed that there was a nail on the side wall of the tire and needed to be replaced. I asked if they can inflate the tire to Specs so I can Drive it to Discount Tires as I did not want to pay Dealership prices do to the fact Im a Disabled Veteran and they do offer Military Discount. The Service Adviser said OK. So When I started thinking, Why did not the Technician (Mechanic) inspect the tire when I was there the first time? So I walked to the Bay where my 2020 GMC Terran was and talked to him and the Service Adviser. The Service Adviser stated that You could have picked up the nail when you left the Dealership. Which More Likely Than Not True. So I asked, Dont you Video the over all the condition of the vehicle and sent it to your phone? They always do when I bring in my Sierra. The answer is Yes. The Service Adviser said that forgot to send it to me offered to come to his desk and look at it. I really wasnt in the mood to take a look. Just wanted to get to Discount Tires. Thats all they do is tires. Because this was a Safety issue. Got to Discount Tires. They said it an easy Fix and the tire is in excellent condition. The tire was repaired and there was No Cost More Likely Than Not, If get a response from this review, it will be some type of Generic response that has no genuine concerns from The Cavender Buick North Team. Safety should be number 1 on the road. Did want to have a Blow Out and hurt myself and Family, or worse an innocent Driver or Pedestrian.

I took my 2003 GMC Sierra in for an issue causing my battery to drain over night. Greg treated me just as good as if I had bought a new truck from them. The methodically tried to diagnose the issue and likely fixed something in the process. Since they could not “technically” find the issue, they did not charge me a diagnostic fee. I have taken my vehicles to 4 other dealerships in town and Cavender by far has the the most honest, high quality service department.

I was in the market to buy a truck during a time when finding trucks seemed near impossible and came to the dealership not knowing what to expect. My salesman Kevin helped me find the perfect fit for both my vehicle needs and in my price range. He was very personable yet worked in very professional manner. I would highly recommend buying from him.

Great salesman who communicated exceptionally throughout the process and 20x better than our first experience several years ago! John was honest and informative keeping us informed on status regularly. I will definitely be returning to him for my next vehicle in a few months.

Clay Gullo did wonders and helped me walk away with the car of my dreams! If you’re in the market for a vehicle, stop by here and ask for Clay. He will find a way to make sure you leave happy! Thanks again Clay! You’re the bomb.com!!!

Greg was extremely helpful. He took the extra steps necessary to finally resolve a repeated issue, was able to work with the team behind the scenes to accomplish all required services that day, and kept me updated via text. Thank you!

Excellent and expert service.I had several issues due to wear and tear.Cavender techs identified and reviewed each one with me. Our Enclave now drives as good as when we purchased it from Cavender. If you want it done right the first time, go to Cavender’s!

It was very much like a red carpet treatment from start to finish mixed in with The Jetsons (showing my age) upon arriving. Your service center is so modern!Your outdoor bench areas definitely need more attention though.I have been to two other known dealerships service departments trying to find true customer service. I had given up until I came to your dealer service department. Cavender knows what customer service is and shows it.

Service rep Thineaux/staff have been an excellent. Always professional, very clear and helpful when explaining exactly what needs to done. Only way to improve your services is to make it free.

I Purchased my Sweet Looking Chevy Silverado HIGH COUNTRY ..at Cavender GMC..NORTH.. But i have to say it was the WORST and HORRIBLE experience I or anyone could ever experience at a car dealership. The customer service was REALLY BAD. The individual i met in my attempt to negotiation the truck purchase was .. RUDE .. DISRESPECTFUL.. INTIMIDATING..and with a THREATENING DEMEANOR.. I was STUNNED......The FINANCE DEPARTMENT was the WORST. Making UNAUTHORIZED FINANCIAL TRANSACTIONS. Not being TRUTHFUL ..with my Contract..and Finances..HIGH INTEREST RATE..and Keeping my MILITARY DISCOUNT🇺🇸...STUNNED AGAIN..WOW...my recommendation...take your CPA..and or your ATTORNEY..before signing anything... The chain of Command at this DEALERSHIP was SORRY.........UNSATISFIED CUSTOMER..

Greg Williams was great. Kept me informed on progress and arranged for rides to home and back when extended time was required for service. Really does a super job.

My sale person Daniel Castillo was great throughout the process. With the difficulties these days in finding the right vehicle he really came through. He kept me informed on all units that were available and or that were to arrive in the future. Finding me just what I wanted. It was a great experience.

I already recommended someone, the best I have been treated since I have been purchasing new vehicles. The personnel that attended my wife and I, were awesome. Hope all of your sales and financial persons are all the same, down to earth people, Keep up the outstanding work!

Service great, time to complete task great but car wash was less than expected. Previous car washes were great. This time rear hatch showed missed areas, several places were wet other places dry. Just not up to previous standards. I hope standards are not changing.

This has been my dealership since 2002.Throughout that time I have always wanted to come back for all of my service and New Car needs. That is how well I like the people and the service. Second to none.

BUYER BEWARE!I bought a used truck here a few months ago. I spent years in the industry doing sales, finance, service, etc. I had a fairly pleasant experience while at the dealer but from the moment I left, its been awful. My sales person Collin, may be Top Salesman, but his inability to call me back shows hes done by the time the ink dries. Dana who is supposed to be handling my plates cant follow up with me on any of my issues either. The finance department has been asked to follow up with me several times and not a word. Im not sure what kind of shady stuff these guys are up to, but,DO NOT PURCHASE HERE!My trade in was impounded shortly after I purchased my truck still registered in my name. Called the dealer and nobody can tell me why. But the impound lot sent me the certified letter asking for money, not a new owner.I havent been able to get plates for nearly 3 months now and I continue to get brushed off by one person after another that its just taking a long time to get them. Being in the business, Ive been able to walk into the tax office and walk out with plates on the spot. In fact the brand new cargo trailer i bought from down the street sent me plates and a title in no more than 2 weeks time. So why cant they?This review comes after over a dozen phone calls with absolutely 0 follow up from ANYBODY there.Hopefully this review saves somebody else from making the mistake of spending their hard earned money with a group that puts customer service last as soon as you walk out of the finance office.

I had to wait over a month for getting my car fixed. No loaner car was available. I had something under my hood Tha looks like it was not removed. Car smells bad after driving. After receiving my car, and driving to one destination and trying to restart car, the car failed to start. I had to get towed back to the dealership. I am currently still without a car after paying over $4,000 bill. My experience with customer service was terrible. They put me on hold for extensive periods of time on 3 separate occasions when trying to inform them my car wouldn’t start. When attempting to get car towed, customer service lady initially gave me the wrong number for the towing service. This has not been a good experience at all.

Not expecting any work needed, the repairs were done in reasonably good time. I am satisfied with advisor and the work done.

Top notch professionalism from all staff at Cavender North in San Antonio Texas. The sales staff (Urcela Cruz) the management, finance - the complete package was trouble free and pleasant. No hassles, no price baiting, great finance department experience, more than fair trade in allowance, a complete and trouble free transaction - so much so that I may do another deal with them in the next couple of weeks. A+++

Today I was in contact with Andrea Davis. I was told the Truck I was interested in was available. I asked for pricing and trade valuation which other dealers have done due to Covid. Andrea stated it would be best if I came in. I took time off work and went to the dealer to only be informed that the truck was not available and likely would not be there for 3-4 weeks. I deeply disappointed in the Cavender dealership. Not only did they lie for an appointment they had not trucks to offer and put my health at risk.

I arrived for my 1200 PM appointment and was met in a few minutes to confirm my service needs. The attendant was efficient, courteous, and professional. I waited in their courtesy lounge for what I considered a reasonable time. It was clean and social distancing was maintained. The restroom was easily accessible and clean I was also pleased with the check out procedure. It was painless, quick and I was escorted to my car. I appreciate that they washed my car. I would say that my experience was a very good one and I will continue to use this location for my service needs.

I am treated with respect and dignity, when I enter the Cavander Service Department.I am made comfortable, I am offered coffee or cool water to drink. I am told my car will be ready at such and such time, and it is! Good Service sells cars, and that is why I buy my new cars from Cavender, where I am treated like royalty!

I called Katie Dodd for an appointment for an oil change and was having problems with the battery in my buick envision. I have always used Katie because she is a very capable consultant and always takes excellent care of my vehicle. I appreciate her attention to detail and friendly demeanor.

The first person who greeted me and assisted me with my financing made me feel at ease. He assisted me with all aspects including driving the vehicle home for me. My car buying experience was good thanks to him.

Art is very good customer service. He is so amazing. I recommend him to anyone

Excellent sales agent and incredible finance manager experience the best we had!!! No hassles no lies!!! Mrs. Zapata is doing an incredible job!!! And ARTEMIO it’s a great sales agent! Overall great great experience and fast!

I worked with Maximo and he made every step smooth even with my schedule as crazy as it is!!! The entire staff is very assistive, Jacob in finance made the buying experience enjoyable and they worked with me to find exactly what I wanted! I am Absolutely happy with the whole experience!

I will not give any stars because if my husband would not have had a ball on one of his tires he wouldnt have known you didnt do the tire rotation we paid for. Is this how your facility runs. Poking people in the eyes and then apologizing for not doing it? Maybe a refund would have been good on top of doing the work you guys didnt do in the beginning, more so since my husband had to go after work again initiating a late dinner and taking the time away from his family only having to go back for your company to do the work we paid for.

Pleasant dealership experience with Chris and met all vehicle maintenance repair timelines. This includes coordinating vehicle warranty repairs.The entire service department is more positive and advisors are more willing to help out waiting customers regardless of assigned advisor. I directly attribute this to Jason Thibodaux’s leadership and willingness to lead by example by doing tasks not associated with managerial duties.

MJ did great. The transaction was very smooth and easy from start to finish. I came to you all looking for an AT4 and up saled me to a Denali. I had a few vehicles I was working on (to purchase) but because of MJ I dropped them and went with HIM (not the truck).

This was my first time buying a vehicle from Cavender Buick GMC. The Sales Manager Michael Domingues made me a great deal on my new truck. I was almost going to buy a new truck from another dealer but he told me to come see him first. I did and im glad I did, because the deal he made me was a lot better than the other dealership. If you are in the market of buying a new car, go see Michael for a great deal, you will not be disappointed. Thank you Michael.

Its was very good my service advisor take care of everything thank you GMC for such a good customer service

I wanted to give Greg Williams a shoutout for being an ABSOUTLE legend. He was so helpful and kind and really took the time to listen to my concerns. He always answers my calls and went above and beyond when I was having issues with the car company I bought my car from to help fix my car. If you ever need someone to help, Greg is your guy at Cavander Buick GMC!

Stayed in lobby for two hours waiting for Finance Manager. another two hours to complete paperwork. Said they would drop off car the next day due to a printer not working. Next day nothing, had to call multiple times and no response. Never give a cash down payment. Lesson Learned

Recently bought from Cavender Buick GMC North and we couldnt say thank you enough! Javier was our salesperson, he listened to what we wanted and put us into the truck of our dreams. Very respectful, very PROFESSIONAL! Made our 6 hour drive worth the trip! Thank you once again to Javier and to all who made this buying experience a blessing ! I will definitely recommend all to go by Cavender Buick GMC North and ask for Javier ! You will not be disappointed!

Returned to the service department for the third time for a “Park Assist” issue on my 2020 GMC Sierra AT4. The Park Assist turns off after the truck is started about 90% of the time and either doesn’t work or a message appears that the Park Assist is blocked so it shuts off. The truck was at the dealership for 4 days. When I arrived to pick it up the invoice stated “no codes and couldn’t duplicate”. I was very unhappy that after 3 trips to the dealership for the same issue and keeping my truck for 4 days (no loaner vehicle provided) the only thing accomplished was a diagnostic test that didn’t “throw any codes” and road test that couldn’t duplicate. As I drove away from the dealership the same message appeared and same problem existed with the Park Assist. I had another appointment otherwise I would’ve turned around. I called and spoke to Chris Cotton that the problem still existed.

Truck was not completely filled with DEF fluid 1/8 left remaining. Truck was washed and not dried and not vacuumed. No spot free rinse, water left lots of hard water spots on a new truck. No video was provided of work accomplished on truck to provide assurance of work completed.

Dustin and the entire buying team are awesome! Gave us a great, fair price for our old vehicle and it was all a quick and seamless process.

I got an appointment the same day I called. Mr Cotton was very professional. I was in and out of there in just about an hour, including a wash. Overall best experience ever!

Got all details of sale finalized on phone and email before showing up to dealership as to not be there more than an hour to sign paperwork and take possession of vehicle. Took four visits to finalize everything. Was there over an hour on first visit to be told there is a recall and cant sell the truck at that time. Showed up days later to finalize after recall completed and spent over two hours consisting of two visits there as no paperwork was created and no one other than the salesman knew I was coming in. The longest time, by far, I have ever spent at a dealership. Then license plates come in and was told they would not be mail. Son shows up to get plates put on and was told they were mailed to Fort Worth after being told procedure is to hold them unless customer requested to be mailed, which I didnt. The deal was completed after four visits and three hours when it should only taken less than one hour and two visits.

Horrible experience. I have tried calling 4-5 times and leaving my information to set up a service appointment. No one has called me back. I finally spoke with someone and they said I needed to have warranty on the car for them to work on it. They also wouldn’t provide me with a loaner car while my vehicle is being serviced. Very poor service. I will be taking my business elsewhere. Shame too, my family has been giving our business to Cavender for about 14 years now. 0/5 stars.

Worst service EVER!!! Had an appointment and waited 30 minutes. Salesman never showed up to meet us. We didnt even get an apology. Customer service needs lots of help. Six guys sat upfront and no one offered to help us while we waited. Go elsewhere.

Art was tremendous help as well as his manager Eddie. I will definitely be returning if I make a purchase in the future. They were very transparent. They never lied about anything to keep me interested. Very upfront. Art helped me find exactly what I wanted and he tried his best to help me get to where I needed to be number wise. Success!!If he wasn’t sure of something, he would tell me just that, but he found answers. He’s there to genuinely help you. I never felt pressured into something. He didn’t call me nonstop all day everyday.I would definitely recommend Cavender if you’re in the market for a new vehicle. Don’t waste your time with salesmen who try to convince you into something else and make you feel pressured or obligated into something you really don’t want.

If you are looking for a car, Jorge is a fabulous salesman. And Gregory is great too in the service department.

Tony has been my service advisor for the past three years and each time I have taken my vehicle in for service he as been very professional, helpful and comfortable going to. I am very pleased with Cavender Buick GMC and will continue to go there.

Please just pass this place up. This Cavendars dealership is horrible !! Bought a truck 3 years old with 40 k paint started peeling at carwash they would not help me and warranty would not cover. It took them 5 months and 3 temp plates to get my tags and they still had the registration to the wrong county. I finally sold it and took a big lose and they took another 4 months to refund my in house warranty. From when I bought it it had a low pressure warning light on cash for tire the mechanic kept trying to say it only takes 34 psi but in fact that was the need set pressure and I drove home 100 miles when I should have had 65 psi in all tires. Maybe its me but just had a bad experience here

It is a busy place but for good reason. Lots of vehicles.Randy was handy in finding us both new and used vehicles in the price range we wanted. I had vowed to never buy new but with these prices and the quality of a Buick, just had to. Drive safe in plush quality at an affordable price.

Everyone was a big help especially Anthony and Michael. They helped me out of a bind I had on my previous vehicle and was able to get me into a 2021 Buick Encore GX that I’m LOVING.

Service was really fast.Person that helped with check in was very professional and nice.Sill definitely recommend.

Michael Dominguez and Daniel Castillo were both exceptional. They listened to what I was actually looking for and the price I was willing to pay and they made it work. I had a very bad experience at Cavender West and was hesitant to try another Cavender dealership. I am so glad that I did.

While I dont yet have my vehicle back, I feel the issues Im having are less about the dealership and more about GM. I feel that Cavender is doing their best to handle this situation satisfactorily. I have dealt with Cavender for 13 years and theyve always been good to me.

Everyone is super nice and friendly. They always go out of their way to help.

It was a very smooth process from the time I arrived until the time I pulled off in my brand new vehicle! I booked an appointment on Wednesday and arrived Saturday morning and my salesman Farid S. was able to get me out in 3 hours no haggling no back and forth, I told him what I wanted what I was willing to pay and he got it done for me. I even had vehicle servicing set up as well. Jacob in finance not only was dressed to impress but also awesome as well.

This was my second experience with Cavender here in San Antonio, and second purchase through Cavender North and Adam. Just like the last purchase, Adam made the process easy in a very difficult environment to buy a new vehicle in. He was able to locate a new vehicle for me, which matched exactly what I wanted, in less than 2 weeks. Everyone was excellent, from sales to finance.

Buick team were great fast and friendly Mrs.Cruz and Mr.Rich amazing will surely recommend them.

Two words!!!Hassle free!!!! You all did an awesome job thank you and your team

Took a while but finally got the Takata airbag recall addressed. Greg was very helpful.

A wonderful car buying experience overall! Definitely the most friendly, transparent, accommodating dealership we have ever had the pleasure of interacting with ever. It was a seamless process with the most honest and helpful sales representative, management, and finance manager. I highly recommend the Cavender dealership to everyone in the market for a vehicle!

Everyone was very friendly and made me feel welcomed. Urcela was very helpful and answered all of my questions accurately.

We worked with Kolin, who was very helpful every step of the process. From the day we called about the vehicle, which wasn’t even at the dealership yet when we called, to the day we picked it up.

This is my first time in to a GMC and in to an American car. I love love love my Acadia! Follow up, knowledge, and communication was perfect. The deal went smoothly from beginning to end. Daniel Castillo and the team were a class act right down to delivering my new vehicle to my home to make things easier on me. Thank you so much!

First time dropping off my vehicle and everything from the service, time and experience was great.

Amazing staff. I named my truck Urcela! Thank you for a great truck looking forward to many years with Cavender!

Toni Perez did a great job! He was very professional !They solved my issue very quickly !Thank you!

Have to give them 5 because the transaction and the service was great. The price is a little bit higher but the professionalism and small perks are worth it.

This is how service should be. Fast courthouse and easy to get an appointment. If you getting service elsewhere on your GM products you should give them a try. Uber shuttle service if you need it.

John Stark along with Mr. Santiagos both are knowledgeable, brilliant, compassionate about the Auto Business,, even posted John Starks business card to my Facebook (have many friends) Cavender Buick GMC is a Family Business, made us feel very welcome and nothing was too much trouble. I am now the proud owner of a gorgeous new car! Will happily refer all my family friends, or strangers who ask me about the Buick Envision, We actually traded two vehicles in the last 3 weeks, we met John, who took great care of my husband, traded a Chevy Diesel for a GMC Diesel, that is absolutely gorgeous. Than traded my Volkswagen Atlas for the Envision.

Adam Ochoa was fantastic. Did a great job for us. Very pleased. From start to finish. Also, it was years of great service from Dave Lust that brought us back to buy another vehicle from Cavender. Team effort. Thank you!

Everybody I had contact with was extremely polite and the work was done just as I was told it would be. Mike was great, I couldn’t ask for more. And the repair looks great too.

One of the best experiences we have had buying a vehicle. Salesman was super young but surprised my wife and I, super knowledgeable and professional (James) you did great.

Great job done appreciate the attention and helping me out

Everyone I encountered was friendly, helpful, and professional.

My experience was great from the minute I walked in the door! My salesman Adam listened to what I was looking for in a vehicle and was able to get me in the Acadia that I love! The entire time he made me and my family feel comfortable during the entire car buying experience! Raquel in finance did as well. They both had us laughing! Love this dealership! We felt as if we were buying from family! Thank you

The customer service was amazing here. We were able to purchase a vehicle easily. The deal went smoothly and didn’t take long. I would like to thank Farid for helping us out. He was very kind and patient. I would definitely come here again.

The lady who helped me was helpful.My experience was positive.

We were in and out really quick. We did an oil change, they washed our car(which I was completely surprised by and it was great), and we purchased the Buick mats in stock for our car. All around great experience

Brought my wife’s car 2015 Yukon Denali, in for service and after spending $4K the issue was not fixed… the car is undrivable and when my wife called to see if they could tow the car to their shop. Obviously they said no… she asked if they could provide a rental… nope again… I wish I could say this is the first bad experience we’ve had with this dealership, but sadly it’s a pattern… over the years we have easily spent more than $10K in repairs, and every time I bring my car in they go above and beyond to not take any responsibility for their cars being outright dangerous… it’s sad since it’s the closest location to our house… so I give them 5 stars for location. But do yourself a favor and make the drive to Bourne, or Houston for that matter… anywhere but this location. I will say that They are also very polite when they tell you there’s nothing they can do for you except she’ll put thousands of dollars and still not fix your car… yaaaaay

For the past 3 car buying experiences I have avoided dealerships due to the pressure tactics. I decided to try one more time at Cavenders! It was an amazing experience from start to finish. Michael Domingez, Jorge Campos, and Eric Cantu handled the transaction with professionalism. There was no high pressure sales, just good advice. The experience when I arrived was also great, being greeted by name, offered a beverage and then right to business. It was a great experience and they were transparent. I certainly recommend them for your new purchase and I will be back for my next purchase.

Looking to trade in your vehicle talk to Sam R. Would have liked to have made more on the vehicle but we came to respectable outcome that I could walk away from without feeling like I was taken advantage of. I will be looking to purchase my next GMC from Cavender.

All good. I am happy with the service. The service advisor Jose Salinas was friendly and took my vehicle in for a state inspection. The only recommendation is you should have updated navigation maps updated for our vehicles on the GM Navigation.

Anthony was an excellent help through the whole process. We had an odd turn of events happen the day we were going to make the purchase and he moved mountains to still make it happen.

Profesional and awesome crew, 100% recommended, Adam Ochoa you’re the best of the best, thanks for everything you did for us.

I got my services completed pretty quickly. My only complaint is that when you turn my A/C on it smells. No one even mentioned it and I forgot to bring it up. I thought the dealership does a full review of the vehicle. But everyone is always nice. They have serviced my vehicle on every requirement except one single oil change.

Terrible communication and did not complete the work discussed. While there wasnt sufficient time or parts to complete one task, there was no discussion of what needed to be done for the standard maintenance. Tried multiple times to contact management and to confirm what was done/not done from consultant to no avail. Finally got auto email with what services are suggested several days later.

This was the best car purchase experience that I have had. My sales consultant, Tyree was very accommodating, honest and straight forward. The finance experience was also great. The numbers were exactly as I had discussed with Tyree. No surprises, no added expenses that I wasnt aware of. (Many dealers automatically include the cost of extended warranty)No high pressure tactics at this dealership.

Tony was attentive to the needs of my vehicle and clearly explained what my Terrain would possibly need. Tony was excellent in his service skills on customers. He’s definitely going to be our go-to service rep!

Went in determined to look for a car and was not pressured nor was given options to steer me away from what I really wanted that were not on my list.If you have a chance please drop by and experience the family loving dealership

I made a reservation after 5 pm on line for 7:20 am the next morning. I showed up and the service people were not expecting me. It took them until the afternoon of the next day to even give me an estimate on the work. So I did not have my car for 2 days. I have used this dealership for years, and this was a disappointment. My service advisor, Chris, was courteous and helpful.

Don’t go there to sell vehicle they totally give you less than what there vehicle is worth, no matter what the offer you low blue book even if your vehicle is immaculate.

Best GMC dealership I’ve dealt with. Eric was great

I had issues getting in touch with a couple of dealerships, then kept getting the run around as far as timeframes. You all got me taken care of right away.

I had a thermostat repair that I came in for. Katie in the service department did an incredible job of taking care of me and my family vehicle. The repair was going to be quite expensive, but Katie helped find out that the car still was under warranty, got me a loaner because the part took a little longer to get, and STILL had the vehicle done in less then 3 days. If and when we look to purchase another vehicle, Cavender GMC will be high on the list of dealers to visit. Thanks again.