Oscar was AMAZING! Walked in and said I’m getting married in 2 days and he made it happen!!!! He even recommended a tailor who made me a cover up! I would give 6 stars if I was able too! Beautiful dresses, great prices and amazing service!

Came into this store twice, first time was attended too extremely fast, I explored different shops for options only to come back a week later, try on a dress and said yes to it immediately. Oscar was so helpful on his suggestions and was quick to answer any questions. Definitely recommend coming here for your dress options.

We dropped in last minute to find a dress for a military ball and was surprised with the variety of dresses and friendly associates. The gentleman who helped us was genuine and very helpful. We will be coming back again!

The customer service is fantastic here. Oscar took the time to help me pick out a dress and was incredibly patient when I was indecisive. Not only was he patient with me, but he took the time to give my husband advice with picking a suit style and color that would compliment my dress. The seamstress was great as well; you can tell that her level of expertise is above and beyond. I would recommend this place and will be returning next time I need a dress.

It was a really great experience coming to this store! They had such a great variety of dresses and I drove 3 hours from my hometown just to buy a dress.

This is the second time I buy a prom dress here. I just picked it up after getting it altered and I am in love with it. I asked the seamstress to make me look as slim as possible and she did exactly what I wanted. Thank you so much! The dresses are exquisite, just as beautiful and of high quality as always. The service is the best in town. I will be coming back! 😍

Great place & customer service! friendly environment & very helpful! drove 2hrs to come! definitely recommend!

Great place!! Totally recommend this place. Great beautiful dresses, which actually has my size!!

Good quality dresses and suits if you are into name brands they have some of the best name brands there.They also have a variety of colors most of the suits are for rent addresses you can buy them

My favorite place for formal dresses. Get your dress altered there, it makes a huge difference and the woman that does it is the best. I like that the people there are nice and speak Spanish.

Amazing dresses. Have been going to Shangri-la for 11 years.Both Oscar and Josephina are amazing people...very welcoming, helpful, knowledgeable, friendly people.Their dresses from semi-formal to formal are absolutely gorgeous...very hard to choose from.Josephina, the seamstress, does amazing work...all these years, I have not once been disappointed and nor have my Girls.

Love this dress shop so much. This is the third year in a row buying my daughter a homecoming dress. We are so happy how it turned out after getting it altered. The experience was even better as we got it at a great price--on sale! Great service. Great price. Best quality in town. Thank you so much. We will come back!

Very beautiful prom dresses... Bit over priced for me but you can see why. Mother and groom dresses are elegant. Great customer service and seamstress is onsite in store assist putting on dress and so patiently ready to make the dress fit. Outstanding service👌

Very helpful staff and amazing dresses for good prices! I found the perfect dress for prom... I am in Love... AND IT HAS POCKETS!!!!

This store was amazing and the attendant was very knowledgeable and helpful!

Amazing costumer service! Highly recommended

Found the perfect dress for my daughters senior prom in less than 30 min with Oscars help. He was so helpful and extremely polite. Tbe 6 hr drive was so worth it!

Dresses are gorgeous, specially the prom gowns. We walked in, saw a wide assortment of formal dresses made in beautiful detail and fabrics. So many styles to choose from. Its was fun, I fell in love with the prom dresses here. so I said yes!

Initially, I was in disbelief to have found a store on the 1st day of dress shopping which had quality dresses and the most sincere professional service. So, My daughter and I searched the city by visiting other dress stores wasting nothing but time and efforts to realize nothing compared to Sangri-la. We found the perfect dress here.

Drove from Austin. The service here is exceptional and the prom dresses are both unique and beautiful. I feel so pretty in mine. Best dress shop in San Antonio 👌.

The gentleman helping was very welcoming didnt hover like alot of other stores have and helped make the dress fit perfecr by pinning it . Really enjoyed shopping here! Dresses were lovely

Wonderful experience.. dress was altered with their seamstress.. and it fits perfectly! Highly recommend 😍

Mesmerizing dresses, been here for multiple occasions and will be back.

They were really nice and had amazing dresses. Honestly the best experience Ive had with purchasing a dress!

Gorgeous dress shop with the best selection in town. This is the 4th dress I buy here and I am as satisfied as ever. The alterations were great as well. The seamstress managed to turn a 2X dress into a 4X I know I will be looking comfortable and stylish when I show up to my formal event.Thank you Shangri-la. I know I will be coming back!

Heard so many great things about this dress shop, so we drove in from Austin, walked in, and loved the place. I gotta say, the prom dresses are lovely and the service is superb. We will be back next year!

Bought my pageant dress here. Amazing customer service, beautiful dresses, and wonderful environment. Will definitely be coming back!!

The dresses here are amazing unlike any other. The service is great they definitely make you feel as comfortable as possible and give you all of the alteration possibilities.

Purchased both my daughters their prom dresses here! The experience was fun, the seamstress was a delight, and we got them at a great price. Best dress shop in town! ✨

These dresses are amazing and unique! Their semestres did a great job modifying the dress to fit my needs and even made a bow tie to match!

Both my girls got their prom dresses here- 2 years apart. We were ALL very happy!! Just beautiful! Thank you!!!

My mom found her dress here for a really good price, great costumer service !

Assistant was very welcoming and helpful! found the perfect dress! 10/10 recommended

Incredible customer service. The staff is super sweet and make sure you leave happy!

Found my daughters Sweet 16 dress here. Its beautiful. Cant wait to see her all dressed up on her birthday. This shop is by the far the best formal dress store in San Antonio. We will be coming back!

Excellent selection of elegant gowns with first rate, personalized fittings. The seamstress is amazing!

The manager was so helpful and nice, knows what he was doing and honest! found the dress of my dreams ❤️

Ive know Oscar for many years and he has a deep passion for what he does. Customer service is always stellar and creates art pieces that move! The noble gentleman who takes pride in every stitch. Shangri-La is my destination for all my formal attire.

Súper nice dresses and nice humble people, love it

My beautiful step-daughters carnation dress, we found it here. She looks amazing and Mr Oscar helped us find the perfect dress for her. We really appreciated his kindness and how he treated us. I recommend you to go here if you want a beautiful 👗...

Bought my prom dress at Shangri-la! Cant wait to use it. Thank you so much. I cant wait to wear it!

0 Quality0 Customer serviceI walked in it wasnt busy at all 1 family in fitting room and a group of friends just looking, saw a gentleman in the back and a girl at the register which seemed was busy on her phone,,I wasnt greeted and yes in fact she did see me, she proceeded to put her phone away, i walked towards the back and was looking at dresses once again she flew right by me and act as if i wasnt there.... I continued my shopping minding my all and another group of people walk in, and young lady immediately walked over and greeted them, I was a little disappointed and i didnt wanna make a big fuss or think bad (a different race ) so i turned around and asked her myself if the had a clearance section she went on about a lot of them being on sale already ......... i said ok thank you! As i walked out she said no problem basically ignoring me and continued to help out the group that had just walked in..... SAD!

Walked in and fell in love. We found my daughters prom dress here in no time. Best place for prom dresses in San Antonio. ❤💖

I went to look for a last minute dress for an event, and came out so happy!! Oscar was so helpful, from dress options that fit my budget to last minute alterations. Would definitely recommend and shop at again!! :)

The best formal attire store in San Antonio! Their selection is very extensive. I recently rented a tuxedo and it was very good quality. Really great prices as well. Very great customer service too.

The best store to buy quality formal dresses in San Antonio! My experience was superb from the alterations to the customer service. I purchased my daughter her Homecoming dress and she loves it. We all do! Thank you!

Found the perfect mother of the bride dress, was altered, and made bigger so it would fit my size. Im so happy. I will be coming back!Thank you Josie! You made everything look good on me.

Really loved it here.. the guy was very help full and very kind.

Oscar was extremely helpful and encouraging. We went in for one dress and got two, such beautiful dresses and amazing service. Thank you Oscar for your service!

It has been a couple of years since I have been to this store but their dress choices were SO MUCH BETTER than any other store that I checked out within a 20 mile radius.....that are affordable. My daughter fell in love with her Prom dress from here. Flowy, beautiful stitching, and the best part was POCKETS in the dress! The pockets were very discreet, we couldnt even tell.If you need a perfect gown, go here! They will make all of the sizing right for you as well.

Love this place. I will probably rent the tuxidos for my wedding for the groomsmen.

AMAZING.. beautiful dresses, super helpful, patient staff!! We will DEFINITELY be back 👌🏼❤

They made me feel welcome and offered their assistance while I browsed the store. Once I picked out a few dresses to try on, they pinned the dresses on me to show what it would look like after alterations. They worked with me and patiently helped me find a dress that looked the best on me. Dresses here are made very well, and they even offer alterations. Excellent customer service. Will return in the future.

Thank you Shangrila!!! Although our special event will be shared with loved ones online, we still wanted a special dress. I was nervous with our current pandemic, but I had heard such great reviews that we went ahead and had to check you guys out. I LOVED your store, and you made me feel so safe. Everything you are doing to keep your employees and clients safe and healthy is commendable. Plus, of course, you offer a very personalized experience. I could never get such service at a mall store. My dress is beautiful, perfect, and you guys made it fit like a glove. I could not be happier. Amazing customer service from the moment you walk in. I know I will be back and recommend you guys to all my family and friends. I wish there was more Shangri-la dresses closer to were I live, but thats okay, worth the trip 😊

The sales rep was very nice, friendly, and helpful. They have a unique set of dresses that you won’t find anywhere else!

I had such a great time!! They really helped me find the perfect dress! Can’t wait to go back ❤️

Found my beautiful dress here with wonderful service

They did custom sizing and is such a romantic dress. I loved itI would definitely order here again. Thank you all

Oscar was the best! Highly recommend for prom.

Amazing place. Buying all of my bridesmaids dresses from here and grooms tuxes, they’re so nice and really Make you feel pretty in any gown !

Found my daughter her homecoming dress. She looks beautiful. Thank you!

I first bought a dress from Shangrila years ago for my Prom, but have since been a returning customer, from formal events to cute short dresses, Shangrila has always tailored (figuratively and literally) to my taste. Oscar was extremely patient with me, thanks always! Ill be back very soon.

My daughter and myself were able to buy matching gowns (various size options, quarantine added a few lbs) and are ecstatic for our event. Thank you Shangri-la for going above and beyond, will be returning.

Beautiful dresses and they helped my daughter so much. Wonderful place, thank you for everything. The prices are 190 and up but totally worth it because the quality. Very very helpful

Awesome customer service. Great style and prices.

Schools are opening up again, and so I set out to find my daughter a homecoming dress, additionally they were able to craft a face-mask which matches the dress !

Great customer service!! Very helpful and beautiful dresses! ❤️

O. M. G!! The dresses here are absolutely gorgeous!!! Its the beginning of September and they are getting more of their fall dresses by the end of the month!! I cant wait! The staff is exceptionally informative and you can tell they LOVE their job!! Were coming in for a wedding and Ill be coming back for daughters prom :)

Thought id be one of the bestes expirences since reviews said, but it was other wise yes have quiet some dresses just need bigger sizes. Heard customer service was at its hight honestly dont know whats all the rant about. Wasnt even greeted employee no where to be found. 0 starts!

Accommodated to my fiancé and I extensively. We were able to communicate our needs and vision easily; I felt beyond comfortable knowing Shangrila values it’s customers. Thanks again, hope to be back soon.

This place is the best place by far to look for formal/bridal wear in San Antonio! The owners are so incredibly helpful and ensure that I always have a great experience while shopping for any occasion. You will feel like you are ready for a red carpet event with the stunning dresses that they have in store! Highly recommend!

This store offers beautiful dresses. Although we didnt find, the one here, we did receive outstanding customer service. The young man who greeted us ensured we felt welcomed and he answered all of our concerns. Even though we didnt find our dress, I would recommend this place based on our pleasant experience alone. Great customer service young man!

This shop is perfect! Stopped here looking for a prom dress, and the selection was amazing. They have brand new dresses for the season, - great selection of styles and great sales on various dresses that are still perfect (mine was $500 down to $249)! Also, the staff is very attentive to you, easily accessible for measuring and making each dress fit the customer as if it was made perfectly for them. We also rented my boyfriends tux for prom and they have an amazing selection and the staff helps you pick out the perfect colors and patterns, plus they have a very good sense of style and wont just choose the color that matches. Great, easy experience!!!

Absolutely love this place! They have so many beautiful options with a variety of options. Found my perfect prom dress!

I went and bought my prom dress here and wow! First off all of the dresses are beautiful, and the workers were so kind and caring and made you feel like you had all of the time in the world to choose the perfect dress. Mary and Oscar were so helpful and nice, they zipped up dresses, pinned things tighter if needed, and gave your their full undivided attention when tending to you. The dress I bought was AMAZING and I’m so excited to wear it!! Thank you for your wonderful service, keep it up! ❤️

Second dress bought at this location! The quality was just better than any place we found and the staff was so helpful with our selections. We needed an elegant but simple dress for my daughter for an upcoming recital and they had the perfect dress! The best part from my daughter - “it has hidden pockets!!!” Yes hidden pockets for her phone and keys - nobody can tell! Several of their dresses had these really neat hidden pockets too. They also did the hemming onsite, so this made it easier to have the dress we needed faster.

The ladies here were very helpful and all of them were very welcoming. Thank you to Sue for helping me out - she was very very helpful and sweet! This store made me feel very comfortable with the whole experience.

The dresses are beautiful. The stuff is very helpful and they are constantly making sure that everything is right. They were very helpful from finding the dress to making sure the alterations were done in time for my event. I would definitely recommend this place. I will definitely be back!

Thank you Shangrila Dresses for making my nieces wedding experience one of a kind, as it should be. With this quarantine wedding, we didnt expect much, but Oscar and his team made the difference. They even offered costume made matching face masks for everyone on our party (bridesmaids, groom, and groomsmen) kuddos! Shangrila Desses is unique because they give you a more personalized attention, it almost seems they are part of your close friends. Not to mention that they have the latest fashionable items in their industry. Ill definitely stop by your boutique next time I fly to San Antonio.

My dress is exquisite. The alterations are seamless. The fabric is decadent and breathes, which is so important here in San Antonio. This dress is perfect for me. I can not sing Shangri-las praises enough. I will be a repeat customer. Pictures to follow!

I loved the dresses there and they are so nice in helping with the customers.

So personal and helpful! My daughter almost tried on every dress in the store. They did not lose patience with her and continued in a very friendly and professional matter. They fitted her perfectly with the alterations to the dress she picked. I cannot wait until prom. She’s going to look beautiful. Thank you Shangri-la Dresses.

Great Service! Very clean environment, practicing social distancing

This is the BEST place to get prom dresses! My daughter loves her dress. We drove up from Corpus Christi and by far the best selections to choose from. Absolutely loved all the staff, the whole team of employees are the most helpful in helping in what you want and willing to make alterations to perfection! #thanksShangriLaDresses... #Prom2019...We will be back next year!

I cannot say enough wonderful things about the customer service here. Oscar is the above & beyond THE best salesman Ive ever encountered. Oscar made this the best prom shopping experience and he is so knowledgeable. Their dresses are beautiful & they have a great selection too. They also have tux rentals for a very good price . The young lady working there was also very polite. They also have a back uo seamstress shop that is amazing!

Found the dress I wanted in a couple of tries! Beautiful selection and the staff is extremely flexible and friendly. If you want a classy experience and a dress just for you that allows you to stand out, I would recommend them in a heart beat. Both my sister and I got our prom dress here and I’m in love.

Amazing services! Got 2 amazing dress for amazing prices

Im so grateful to have found this place! Ive been going there for almost 4 years now to get my dresses. They are so understanding with that you like and prefer, they alter it quickly and the customer service is just lovely. I had picked out a dress that had the back open, which i didnt like, and they fixed it into a beautiful corset. I feel like family there! I hate to say this is my last year going since Ill be off to college! But I hope every girl that gets a dress from there feels like a princess, like I did.Oh and the manager is not rude! He and the seamstress is so friendly, and will give you options on which dress looks better, colors, shoes, etc...This is the place to buy!

We bought my daughters prom dress today. Great shopping experience and Sue was wonderful!! DEFINITELY recommend !

I was so impressed with their customer service and their dress selections. Oscar was wonderful and accommodating and helpful in every way. My daughter had a terrific experience shopping for her perfect prom dress!

Service was amazing, super helpful and found the perfect dress for prom !!! couldn’t have done it without Oscar, so glad i drove 2 hrs for this place

My daughter was looking for a prom dress and we hadn’t done any shopping around but immediately when we walked in and started trying on dresses my daughter found the one! The people were genuinely nice people and cared about every single one who entered into the store with greetings and sweet smiles! Thank you!!

Very professional and helpful staff. Beautiful gowns of all sizes. Very upbeat, pleasant atmosphere!

Dresses are very beautiful, Service is great here and guy is very nice and respectful.

I LOVE the staff and the dresses! Very kind to the customers and helpful! They have a seamstress there for dresses you bought or bring in but sadly shes only there for the weekends but she is a very sweet and patient lady!

Want to take the time to Thank Shangrila dresses for the good service,i had NEVER gone to a shop where your treated as family needless to say the time and effort they put into getting you into a PERFECT DRESS,i am beyond amazed on the Customer service we where provided with....Greeted by a young lady (Sue) very nice employee,Manager and Seamstress made my bridal party look stunningly beautiful thank you all once again for the time for my dress for the attention and the alterations done on my girls dresses. Highly recommend this Boutique.... 10 STARS!

Great experience! Had already gone to several places to find a dress with no luck. Walked in my daughter found several right away that she tried on. Staff was very helpful and within the hour found the perfect dress! Will definitely be back to shop for my youngest daughters dress in a couple of years.

Most esquite Dress shop I have visited in San Antonio . My daughters prom dress was amazing. The staff was so courteous and efficient with the whole experience from finding the dress to final fitting. I recommend this dress store to anyone that wants a great experience in choosing there dress. Beautiful inventory .

Ive been a lifelong customer and will continue being so. Thank you Shangri-La dresses for the excellent service you gave my family and I. My dress looked fabulous, I received a ton of compliments, and the rest of my family looked top-notch. Will send pics! Thank you Josie, You are the best seamstress in all of San Antonio. That was a great idea you came up with, to make my mothers dress look better on her. I will continue to recommend your shop to everyone I know. Best dresses in all of town.

This shop has gone above and beyond for all my dress needs. I have bought several dresses for pageants and events and have won many titles in these gowns. The seamstress is amazing and does a wonderful job on all alterations! I would highly recommend you getting your dresses at this shop. They are great quality and one of a kinds. You wont find someone else wearing the same dress at your event ever!