Coxco did a great job, all around! Ive been to numerous shops in my day and some of what really stands out with Coxco is their friendly, professional, and timely service. Additionally, money was a little tight for me when I got all of my work done and their finance options really helped me out, along with the amazing transmission warranty offered (3 yrs, unlimited miles). Lastly, the amazing work is definitely worth noting! I will keep using them as my shop moving forward and highly recommend them!
Cody was great. Fixed exactly what was wrong and didnt try to fix things that werent wrong. He didnt stick it to the tourist and we appreciated it very much. We highly recommend this shop.
Horrible customer service!!! I waited a while to submit this review but it’s time. I paid over 3,000 in my engine and I am constantly bringing it back to be repaired. Now one good thing I can say if that there is warranty on the parts that are fixed but every time I bring my car back, they keep it for about 2 weeks with no estimation of when it can be ready. I have asked to peak with the owner and the guy in the front desk says he can’t give me the owners number but ask that I contact him myself??? Please tell me why type of sense does this make!!? They treat you as if oh well it’s not there fault your car broke down again. And I have to pay for them to tow my vehicle every time, even thought it’s there work that isn’t up to par. This is nightmare!!! The only way to get a response was to write this review??? Liars that’s what you are. I didn’t expect anything other than what I was told.
Great service. Honest friendly staff. Will most definitely always go back to this place for all my transmission needs. Great prices. New Owners just took over and they are doing a great job at turning it around. Keep it up!
I brought my older Honda CRV to this shop. My transmission had been over revving for the last couple days and it finally quit on me. Rex was very helpful. They charge about 650 to take apart transmission and find out what problem is since it was internal. Rex then gave me a call and quoted about 2000 to replace some of the bad parts and basically rebuild the transmission. This 2000 included the before mentioned 650. So from all my past experiences and knowledge this was a good price. They were very helpful in showing what was wrong and from what i can tell not trying to trick you or anything. Rex seemed genuinly honest and helpful. I had a great experience. Over the last two weeks since i got the car back i havent sensed any problems.
Took my vehicle in for them to check on my transmissionand was told probably take a day to get to, which is fine but after more than two days of waiting !???No thanks !! Maybe they do good work??Couldnt wait days and days to find out !
They took good care of us recently when we took our Ford F150 to them for service. When they found metal in the pan, they called us to come see their findings. When told by Ford dealer that it was out of warranty, we agreed for them to tear the transmission down and provide estimate. The next day I discovered that the person they spoke to at Ford dealer was in error & the truck was covered under powertrain warranty. Even though they had begun to tear down the transmission, they put the transmission back together at no charge. We arranged for a tow truck to pickup the truck and take to dealer for factory warranty repairs. I offered to pay Coxco for their time and labor but the Manager said that there would be no charge!! Amazing!! Theyve serviced our other vehicles and weve always been pleased! We highly recommend them!
Thank you to Cody and the rest of the guys at Coxco for getting me back on the road. I kept hearing a ticking sound in my engine. I thought it was a problem with my engine knocking almost like my engine was going out. They towed my car in from Southtown because I didn’t feel comfortable about driving it up there. About a couple hours later they let me know there was in issue with my timing belt. Thankfully it wasn’t nothing major. Really happy with the communication and quality of everything. Thanks again!
If you are looking for a no hassle repair shop look no further than Coxco Transmission. These guys were straightforward and very informative. The staff was very friendly. I definitely recommend these guys and will be a customer for life!
I was extremely happy with the transmission services on my Buick Enclave. The technician Rex is very knowledgeable and explained all the issues in detail. Highly recommend this place!
Great service at a reasonable rate!
I took our vehicle in to be checked out due to having problems with the transmission. I had already taken a transmission to Coxco once before about 10 - years ago and till this day, I have not had any problems with it.This time around they had new owners but the service was still exellant.Our vehicle was thouroughly checked and when they were done with their inspection of our vehicle, it was discovered that not only did the transmission have problems but, the radiator was bad causing the transmission to have problems and, the wireing harness from the coil was burned out due to making contact with the exhuast manifold causingthe coil pack to short out and also burn a main fuse to the coil pack.It was also discovered that the front wheel hub asembly was bad among other minor issues that were very professionally addressed to me.I was given a very reasonable quote to do all of the repairs and I was very pleased with service they provided. I am pleased to say that Cody and their mechanic Rex were very helpful in both working with me on the priceand on the service they gave me.I will always highly recommend this place of business to all of my family and friends and to anyone that asks me for a place to get their vehicle inspected properly and given a reasonable quote.THEY ARE VERY RESPECTFUL AND PROFESSIONAL.THANK YOU FOR THE EXCELLANT SERVICE.
This past December I took my vehicle to Coxco to get my transmission fixed and got it back within a week. I knew it was too good to be true because while driving on the highway, with my son in the backseat, my gas pedal felt loose and began to lose speed drastically! I called a tow and took it to another shop and the other shop had to fix my clutch rings . So it makes me wonder if Coxco really did research On my car to help me drive safely .
Took my f150 for transmission work, thought I was going to have to rebuild but these professionals fixed the problem right away. It was an electrical problem. They saved me tons of money!Fast, honest, knowledgeable and courteous.Will refer all my friends here.
I had to take my vehicle 3-4 times and it never got fixed, every time I took it the vehicle was getting worse and worse.I had to pay$3600 to end up selling vehicle for parts. Worst transmission shop I have ever encountered.
I was having transmission issues with my 1999 4x4 Durango. There was noise coming from under the truck when moving. I went by Coxco transmissions because they were on my way to work to get it looked at. Rex was extremely helpful and found that it was a U-joint coming apart. I was thinking that the transmission would have to come out. They had me up and running by lunch time for very little money. Thank you Cody and Rex.
More worried about getting you financed then helping you get back on the road and put a title lean on your vehicle for just a quot
Excellent customer service ! Best experience quick service. The were very thorough and went over everything ... and let’s face it Transmissions are expensive but way better then buying a new car especially when you love your car. They do a lot of stuff at not charge to diagnosis it and will only charge you when all the work is completed.
Super happy with my warranty I had no idea how I was gonna afford my repairs thankfully oli helped us with our loan.
I brought in my truck due to transmission issues and was told they would do a free inspection of my trans to see what the issue was and told it would be about 30 mins so I went to the Sonic next to the shop, when I returned they had my transmission completely torn apart and told me I needed my transmission completely rebuilt and was told it could be complete in 3 days and for a price 2500 or less so I agreed to this and proceeded to the other side of Texas where I live and the next day I got a phone call from the child working the front desk and told that it would be 5100, and when I told him thats not what I agreed to and that I would get it fixed somewhere else he started getting very hostile and said I had to pay them over 900 in labor or get it fixed by them or they would keep my truck. So I had very little choice but to let them fix it then it took them over two weeks to complete and asked for a parts list due to the extremely high price and where the parts were from and for one part alone they charged 2300 and when I called the same place they perchused the part from was told it cost 1500. But they held my truck hostage at that price until paid so I paid them and got my truck back and it looked horrible it was dirty there was a blown sub woofer and when I looked at the milage compared to the milage on the receipt it showed that someone drove 150 miles on the truck with out my consent. After a week the truck started doing the same thing it did originally and I brought it back they looked at it and 10 minds later said they fixed it so I left and three days later the same issue happened again. I truly believe they did nothing but reset the computer Everytime and then charged me over 50000 for it they are the biggest scam I have ever encountered. Horrible service and lies. Dont get scammed by them go anywhere else.
5 year warranty on my transmission repair is worth every penny Im glad I came here
Good services and fast, Oli was ver helpful and easy to work with, answered all my questions and got my car in a couple of days
They did a wonderful job. Its my 2nd time refinancing my easy pay loan. And ita been 0 interest so far. Im really happy
Oil was great he had our truck ready in just 3 days.... very easy going and punctual
Im very happy with the service. Oli was really nice and helpful with our financing
I just discovered Coxco Transmission last month. I took my car here for an oil change and was very satisfied with the service. I did not have to wait and the service was very quick. I will bring my car here in the future for all transmission needs! Everyone at Coxco was so friendly. I will not take my car anywhere else! Support local businesses.
Everybody was cool except the little young millennial kid working in the front who doesnt know how to deal with a customer under stress for a deadline
I was calling to compare prices person on the phone refused to give me an approximate estimate on a job. I usually call 3 to 5 places so i know where to start. Every job is a bit different but if in busy for as many years should have an idea of cost if all goes well.
Im very happy for everyt hi ing theyve done
Oli Was really nice and helpful, my transmission repair took only 4 days and they where able to get it financed
Ive very satisfied with my deal, theyb ok nky took 4 days to get it done. Id recommend anyone to used their free check ups
I was refer here by Done deal automotive and I couldn’t be happier! They fixed my transmission in just 4 days and gave me a 5 year warranty. I recommend it to anyone
Took my truck in to get repairs on my transmission. They set up a great payment plan that I could afford with little money down up front. Excellent customer service. Manager was very nice and kept me updated with repairs while my vehicle was in the shop. Would definitely recommend to friends and family!
Love the service they very easy going and nice. They explained everything very well
Front desk guy has great sense of humor...helps you every step of the process. The guys in the shop sound really knowledgeable. Would recommend this shop to anyone.
Oli was really kind he picked us up when we ddint have a ride, and gave us a fair monthly payment Im happy to have my car working again
I like how quickly my transmission was built and I love how they were able to show me all the use and new parts being installed thats the first time Ive seen that done by a shop... Very trust worthy
Awesome place. Not only did they pick up my car at my work, they had great communication. Car was ready in three days! I will highly recommend Coxco to all friends and family. My car runs better than before.
Oli was so nice and helpful with my loan payments Im very happy with my repairs
RUN, they run a scam, and act nice, start low, take your car apart, pretty much hold it hostage, till you pay them a higher price, try to introduce their financing, will be reporting them, they need to be audited, and looked into...
Fast repairs I’m happy with the price and how professional they where
So far it’s one star service. They have had my truck for over two weeks. Around 17 days. They told me it would be three days at the most.On the 19 of March they should have officially started work. “ Oli” told me that it should be done the 21st ( Saturday), the latest would be Monday ( the 23rd).Monday I called to check on things and they told me they were waiting on a part.Tuesday I called and I was told the same thing. Both times I was assured it would arrive by end of day. Wednesday I was told that there was a delay in the trucks and it would not arrive till Friday. That’s Friday the 27th of March. On Friday I was told that the part arrived damaged and would have to be sent back. And I was told Tuesday (the 31st) work would be complete. On Tuesday I called. I was put on hold and then they hung up. This happened twice till I threatened to go down there. They told me Oli was with a customer and would return my call. Oli called me back later on to tell me that the part was delivered to the wrong address and my truck wouldn’t be ready till Friday. This of course is ridiculous and Oli started to become belligerent and sarcastic trying to talk over me. When things cooled down Oli told me that he might have my truck ready Thursday and he would call me Wednesday to let me know. I didn’t here from him Wednesday or Thursday. Today is Friday. It is 1300. Afternoon already. As of right now I have not heard back from them.DO NOT USE THESE GUYS!! The other reviews are probably fake. These guys are not cheap. You are paying dealership prices without the dealership professionalism. I can’t speak to the quality of their work yet as I still do not have my truck. But I can tell you that I’ve already spoken to another mechanic to double check their work. Because I do not trust them.
Two words scam and fake they only reply to positive ones aka 5 stars and not negative once to work out the problem I dont recommend it here-edit just bc my username is weird dosent mean Im a bot
Im glad I brought my truck to coxco. They took 4 days to overhaul my transmission and oli was really nice and helpful with our loan
Great service! They rebuilt my transmission in just 3 days I’m a taxi driver so warranty and ready ness is a must for me thanks a lot Oli!
No transmission place is good theyll talk you into a good deal then come up with the fine print dont let them tell you theyll work with you,, when you are told they wont charge for diagnosed check its bull and when they say well let you think about it dont think quickly pick your vehicle and go.... there going to charge you storage fee I loss my car to these guys wanted to charge half of what the repair was for storage no thanks next time try Lalos or some other junkyard you get better results
Horrible service, they will steal from you!!!! dude at the front gave us ridiculous price for transmission repair. Was probably better off getting a new one with the price he gave us. Found out he gave exact same price to two other people so I doubt there were three different customers with the same exact transmission issues! Also missing a charger from my car, business must not be so good if they’re out here stealing chargers. Avoid yourself the scam and don’t go here!
I was told I needed a new transmission so I took it to them for a free check up and it turned out it was my CV Axel and speed sensors. It’s been driving great since and it saved me thousands in un-need it I will continue to take it to them.
Great place ive been coming here for years and theyve always done a great job. Thanks oli for the help
Oli was amazing he really helped us out with the payments
I paid 900 to get my transmission done somewhere else and it didn’t even last a week, so when I brought it to coxco the treated me very well, they checked my truck for free and then quoted me for the labor. Yes I’m paying 3 times than before but I’m taking a 5 yr warranty after so many bad experiences I’m glad I come to coxco just wish I hadn’t gone the cheap way
Oli was very helpful in getting our bill financed, without it idk how I wouldve fix it
I brought in a 1997 Ford F350 with 300,000 miles on it, hard shifting, and the overdrive light flashing. For those who dont know, the OD light flashing is the equivalent of the check engine light, only for your transmission. I had it towed in (they paid for it!). I got an answer the same day it was towed in, which was your transmission is worn out, and must be either rebuilt or replaced.. Danny (the owner) was very kind to me, and walked me through it, and even showed me my transmission, and the worn out guts. I gave him a down payment, and turned them loose.They got it done in about 3 days. In addition to rebuilding the transmission, they;1. replaced the serpentine belt2. replaced the tensioner3. replaced the mechanical fuel pump4. replaced the fuel hoses.And they did those 4 things at -cost-. only charged me for parts.In short, I am a very happy customer.Total cost was 3,056.45. Granted, thats a lot of money, but given the work done, I cant really complain.
Good service
They fixed my sisters car and we’re really happy with our financing and our warranty
Very happy with the service and result. I had a failure in my motorhome in the midst of a nation wide trip and was fortunate to find this team waiting for the opportunity to repair it. They were quick to replace the transmission and quite frankly to RV has never run better. Thanks Coxco!
My husband went in February to get his transmission fixed and it broke down 3 weeks later. I told him to go somewhere else to fix it because the owner was extremely rude.
I took my 15 toyota Siena with 512900 miles its my first time at coxco and then couldnt be more pleased they gave a nice 5 yr warranty and financing I recommend to anyone who wants a good job done
Some hard working guys
My pop uses Coxco. My son does, too. Excellent sevice. Timely. Reasonably priced. Oli know how to treat customers.
Im happy i brought my car in. They explain everything very well and even showed me al the broken parts. I never wrote this review!!! Sounds fishy to me.. co
Im really happy with my financing and my 5 yr warranty thanks guys
Im happy with my repairs Cody was really nice
Horrible place. They will absolutely rip you off. I would not recommend this place to my WORST enemy. Plenty of good shops in San Antonio. This is NOT one of them. Stay far away!
They are realy quick on repairs and amazing financing
This place has the worst customer service. There work is not guaranteed. I have had continuous transmission problems after taking my vehicle to get repaired by them. Stay away !!!!
I’m happy with my repairs and how quickly it got done
Coxco transmission did a great job on my truck, thanks for ur hard work an getting the job done quickly
I came in frustrated and Coxco met my needs ultimately..they went above and beyond to assist me in my car getting back on the road it was swift and painless the guy olio was very great at his job and walked me thru this whole ordeal i woukd definitely cone again and recommond it to everyone..i left satisfied and im greatful for coxco and its professional buisness..
Fixed my mini cooper oli was good !
Cody is one of the best employee at coxco transmission shop he help me when no one did if you have any problem with your transmission come see Cody hell help you out thanks
Im really happy with my 5 year warranty. Wish my paymwnts where lower but then again i got it fix with 0 down thanks guys
Great guys oli was great on helping me get my finance on my tranmission repair with zero down at $2100 at monthly payments...
Great guys and service was excellent, my truck was in and out super fast. Saved me 2 grand in repairs compared to other transmission shops..I highly recommend these guys for your automotive needs
Absolutely horrible service high prices I got scammed
This was my 2nd time i turned to them thinking 1 time is wrong and service me better!!! Im beyond upset The work they have done still didnt amount to what i have to pay back and already paid... The front desk guy is so rude and very disappointed in my whole situation ill never ever recommend them nor turn to them alot has changed with this place since someone else took over....
Very happy with my repairs. Only place that offers 5yrs in warranty!!
Coxco really helped me get back on the road. I took my Jeep in because it wouldnt go in reverse and they fixed it within a week. Took a little longer than I thought, but the owner said he wanted to be sure it was fixed right. Highly recommend them.
Very bad experience. Told me that they were gonna check my transmission and it takes 45 mins and Ive been waiting for 2 hours still didnt check it the guy in the front was careless should be fired, he doesnt know what hes talking about and ignored me while I was there .
Fair price awesome service
Very professional. Tells you how it is and makes it happen. These guys dont mess around and get you back on the road.
Guesd i wont be going here. After all these reviews ..had appointment in the am glad i came to google. Anyone on here knownof a good transmission shop
I like how quickly my car was fixed and im very happy with muy 5 tranquilo warranty
Quick service they even did my motor oil and power steering for a great price !!!!
VERY KNOWLEDGEABLE, PROFESSIONAL, & COST-EFFECTIVE
Fast and to the point on repairs fair prices
Manager was really helpful in finding me financing options. It was tricky but they got it done. I was glad to get my truck fixed and its under warranty.
I like how fast they where with my repairs
I love how i was able to fix my truck with 0 down
Front desk guy has the worst cust. Service. Bunch of lies. $750 alternator replacement became $2000. Worst mechanic shop I’ve ever experience. Twice in a year totaling $5000. Just noticed they took my iPhone charger. My wife called ask asked them about it and Oli said, “ma’am, no one here gets paid enough to afford an iPhone”.
Prices where reasonable and service was quick.
Read the fine print. Never again
Great work very fast oli was very helpful highly recommend
They offer me payments and where able to work with me on the price thanks
Where do I begin? Well on May 9, 2016 I decided to take my 2000 Lexus ES to their shop since my second gear took longer than normal to shift when the transmission was cold. All other 3 gears of the 4 speed transmission were fine. I visited the shop and spoke with a Rudy. I explained after the car warmed up and pass the C on the thermostat, the second gear shifted fine. They charged me $590 to take out the transmission to see what the issue was. Rudy later told me that the second gear was sticking and he suggested to rebuilt the transmission. I asked why cant they just replace the second gear? Rudy said they cant do that, it needs to be rebuilt. So as transmission specialist I believed them, they gave me a repair estimate around 2k! Since the transmission was already out I gave them the ok to start repairs. A week later I called Rudy to see if my car was ready; however, a man by the name of Ronny who claimed to be the manager said he had no Rudy working for him. I told him that was impossible, since Ive been working with Rudy. Ronny seemed real cold over the phone and for a manager, he had horrible people skills. The next day a man by the name of Dominic called and said my car was done. I paid the man for the service, asking what happen to Rudy? Dominic did not answer my question, I was thinking no big deal... I got into my car to leave, with my engine slightly warm unable to determine if the second gear repairs were completed or not. The next morning as Im going to work I take off at normal speeds and notice that the second gear was still sticking, it was as if nothing was ever done! I took the car back the next day Dominic said they would look at the issue. Several days later he called me and said the throttle cable was adjusted. After work I went by their shop to pick up my car, I asked Dominic to jump in for a test drive since the engine was cold....Once again that second gear was sticking. Dominic did not have an answer and said that is the way it is....As a side note Dominic is a nice guy, as a director in my profession Ronny should take a lesson or two from Dominic....However, a week later after sleepless nights of feeling like a sucker, I went to the shop again in person and spoke with Ronny (June 6th/Monday), I explained my anger and frustration stating that I feel as if I was taken advantage of. He asked for me to drop off the car again, refusing to make eye contact with me. I CANT DO THIS ANY MORE! I dont want to be taking my car to them on a weekly bases! I want what I paid for! I plan to file a complaint with the BBB to get some of my money back so I can repair my Lexus properly. If Im unable to resolve the matter, I will be addressing the matter through a civil complaint with the justice of the peace to get some of my money back to I can have an authorize shop truly repair my second gear. IM WRITING THIS REVIEW OUT OF TRUTH AND NOT ANGER, PLEASE USE CAUTION WITH THIS SHOP.
I have bad credit but i really need it to fix my car the guy at the front desk worked some deal with bank ans got me financed im really happy with repairs
AVOID THIS PLACE horrible place to go i had to replace my transmission they took 2 months and they always lied to me over the phone about cost and parts.. dont ever go here i had to drive over there just to talk to someone clearly cause they would always play around with me on the phone and sometimes hang up the phone... and i never even get upset but these coxco guys are in business cause they cheat everyone i eventually sold the car cause it kept giving me problems ... AVOID THIS PLACE
Great service got my truck done in a timely manner guy at the front desk was very helpful i would recommend them to anyone
Great service oly was super helpful with our loan
They picked up the car for free and it was to be checked only for an estimate. When we went the next day to pick up the car, we were being charged $550 to put all parts back in if we were not having the repair done with coxco, the other option is apply for credit to have work done for $2,500 .Never during our conversations was this told to us. DO NOT TAKE YOUR CAR TO THEM . As we were leaving another customer was very upset about the same thing. WHERE IS YOUR INTEGRITY ! WORD OF MOUTH GOS FAR .THIS IS NOT THE END OF IT,THEY WILL BE INVESTIGATED .