I have used these guys for about 10 years now. They serviced our water softener and RO in my old home and when we purchased a new home they serviced that system. Now they manage our home water system and rental house system. Always on time, parts in stock, great service and council on products.
Best water softener ever! Lifetlme warranty, very affordable price and the staff are great. Response to call right away.I Had really awesome product and service!
When I was shopping for a new water softener 10 years ago I stopped in to Alpha Filtronics. The attention I was given was impressive. The equipment I purchased at that time, has also been impressive. The owner is friendly and knowledgeable, as are those that work there. No over-the-top displays or gimmicks; just honest information with no sales pressure. I go in regularly to buy salt and always receive the same level of attention as I did that first time. The time is approaching to buy a new system-probably one that not only softens the water, but also purifies it for the whole house. I know where that purchase will be made!
This company is top notch! The office staff and techs are friendly and easy to work with and very knowledgeable. They are prompt and dependable! Always willing to take time to answer questions and we are appreciate of safe and secure transactions during the pandemic.
You will not find better customer service anywhere. Upfront, honest, and trustworthy. Cyrus and his staff are very helpful and know their business. They ensure you have all your needs met. Customer since 2005 and looking forward to many more years to come.
We have been customers of Alpha Filtronics for at least 19 years+ with no issues and no complaints. Very friendly service and staff.I would recommend this company very highly to anyone in the market for a water softener or drinking water system.
Had them install a softener when the house was built - and have called them a few times for repairs and servicing. Each time, theyve been great - prompt and courteous response and a quick and reasonably-priced solution.
We have been customers since 2003. Fantastic products and customer service!
From the initial sales consultation to the final follow up, the sales, service and customer service teams have been great! By far, surpassing my expectations. I would highly recommend.
David was prompt, professional and knowledgeable. Great job as usual.
We have been customers for 30 years. No complaints. On time, courteous and thorough!
This is a great company. We have been with them for many years and they are so easy to work with. They always call with reminders when it is time to replace or look at anything. If you are looking for a water softener, please give them a call.
Excellent service. My systems, both water softener and drinking water, work great. Customer service is top notch.
I have been dealing with Alpha Filtronics for as long as I can remember. I am on my second water softener system only because my first one lasted so long I had to replace it because of the giant steps that had been made in efficiency and ease of use since I bought my first system. Cyrus is a gem and is willing to share as much technical information as you are willing to accept. He does not push overpriced products. He shows you the value of the different systems and what you can expect from each. I have referred Alpha Filtronics to both family and friends and to the person they bought systems (water softening and/or reverse osmosis) that met their needs with NO pressure at the point of sale.I just installed my 2nd RO. What a gorgeous system. It was so easy to install given I already had an RO system. But looking at it objectively, as a DIY guy it wouldnt have been much of a challenge as a new install. Please dont go to HomeDepot or Lowes and expect to get either a water softener or reverse osmosis system that has a user life worth considering. Even if you are looking at selling your property, cheap is still cheap.I have been given nothing other that good products at reasonable pricing for everything I have purchased at Alpha Filtronics.Thanks Cyrus
I have been with Alpha Filtronics for about 18 years now, and the water softener is running great. I recommend Cyrus and his team, they are professional and reliable, Top Notch Service you wont be disappointed.
Outstanding company. Have used them for over 20 years - highly recommend them for service!
We have been with Alpha Filtronics for 8 great years, I will reommend them for your water filtration projects. A great company and they are very responsive to our needs.
Alpha Filtronics has been servicing my water softener for over 15yrs.Their service has always been top notch and their techs very professional.
Very polite and professional fast and efficient and helpful
Great Service. We have trusted Alpha Filtronics for over 10 years.
Great job and so fast.
Excellent company and customer service. Have been customer for 20 years and have water filtration and water softener systems that work great. Also, buying our daughter, who lives in Dallas, a super water filtration system and taking to her for her wedding gift! Cyrus is an expert in his business and always helpful and very nice to talk to. All workers are very professional and always so knowledgeable. Recommend any service/equipment offered as the best you can possibly get!
Moved into town recently and quickly realized a water softener is a must here in San Antonio. These guys were great. Family owned so they have a lot to lose if they are not great. Didnt push anything, but gave me all options and costs and gave me as much info to help me make a decision. The owner himself came out day of installation to supervise and make sure the job was well done. They followed up with me a couple of weeks later and came out to make sure everything was running properly. Came out a SECOND time a few months later to check again. Awesome people and awesome service!
We were very impressed with the experience and knowledge of the owner which helped to educate us on the entire water softener industry and pick the right unit for our home. Their communication was excellent, and the installation went smoothly. We have been enjoying our purified soft water for about a month now, and its great to be able to drink from the tap. Also thrilled to know that our appliances will get longer life now that the hard water is removed from our plumbing system. Definitely call this company if youre looking to improve your water situation!
Ive done business with Alpha Filtronics for a long time now and every time I have dealt with them they have been professional in every way. We shopped around a lot before we decided to buy a water softener and no one had more knowledge than Cyrus, who came to our home and was patient enough to explain all of the systems to us and answer all of our questions and gave us a great price on the system we wanted. They installed our system within a day of us ordering it and weve loved it ever since. Any time we have a question they always have someone there to help us. They have a great staff and excellent service and I feel confident recommending them to my family and friends.
Alpha Filtronics has been the only water system for the two houses I have owned and the quality of water for bathing, drinking and washing has been outstanding. I highly recommend this company and products for any home owner. Thank you for your service and commitment to the San Antonio area.
Great experience with Cyrus. Had Water softener systems for over a year and its performing amazing and with no issues. Also had an RO system installed and love the water quality. By far the best drinking water I have tried from this RO system. Really recommend Alpha Filtronics!
Great service
Highly recommended. Weve had an AF Water Softener for more than a decade and in that time its needed service ONCE. Any time Ive called them AF has been beyond professional and kind. I send everyone who asks to them.
I went with Alpha Filtronics after a neighbor recommended them. They sell various brands of water softeners so you have options. I initially got the water softener and reverse osmosis for my drinking water, however, I changed my mind about the reverse osmosis last minute. I was not pressured to keep it, nor did Cyrus get annoyed by my last minute change. He was professional, honest, super knowlegable, and even came out to my home to do the final inspection on the installation. This kind of service is hard to find these days in any business. Cyrus and all of the staff were very kind and value their customers. I highly recommend Alpha Filtronics for your water softener needs!
I needed a part for an RO I was installing and Mr Cyrus was so pleasant and took his time to help me figure out the parts and I needed and he had them in stock. I will be coming back to them since they offer great old timer customer service. I asked him how long he’d been in the water service indicated and he’s been doing it for 40 years and 20 years at this location. I’m glad to support a local business.
I have been a loyal customer for 17 years now and I always recommend Alpha Filtronics. Cyrus and his staff are one of a kind . Excellent customer service!!!!
Wonderful job. Appreciated the service.
Prompt response. Technician very professional.
Fair Company, Fair Price
In my opinion it cost way to much.