Had a lot of dog stuff, lot of options and was clean, well stocked and the staff was polite. I’d go back.

Very informative employee!!! I asked multiple questions about whats recommend for my fish tank being a new fish tank owner. Didnt feel rushed thank you!! Definitely be coming back. Other fish stores didnt take the time to approach or inform me and thats what they specialize in.

Found their prices were far more reasonable than a big chain. Also, the selection for Rabbits were surprisingly more. Loved it!

Our #1 Pet Supplies Store. Love the rewards program they have. Very affordable and great selection for our fur babies and pet fish Felix.We shop here weekly we just love it so much.

Great service. store is always clean. Nice member prices.

Smaller than petsmart or petco but VERY well stocked with hard to find items. Employees are nice and helpful...they have great coupons too!

This place is great, has everything and local with very helpful staff. Super great deals too make sure you sign up with them! Went in there for a travel bowl for my thirsty doggie and even got color selections. Don’t forget pee pads. haha

I love this place. The staff is super friendly. Staff member Alexis was such great help! You can tell she genuinely cares for the animals in the store and is SUPER knowledgeable!! Which is something I don’t see very often in pet stores. Love this store!

Great customer service excellent prices excellent selection five stars all the way

Took my lab there for a self wash service. Went in at 1 pm, they didnt have the wash cleaned/sanitized so we had to wait about 10 minutes before use. You may want to call ahead if you dont wanna wait. They do have a bench that you can sit and wait at, if something like this happenes again. Hopefully they will make sure this is done with opening procedures next time.They offer good prices, $10 for one wash or $25 for five washes. I ended up leaving spending the $25, just was a great deal to pass up.There is a left and right side, left is for large dogs, its not as high, so your biggie can just step right in and the right side is for small/medium dogs, there is a small ladder for them to climb up. They provide 4 diffrent types of shampoos, 2 towels, wet brushes, aprons and air dryer.The only other down fall I found, was the power of their dryers. I spent 30-40 minutes air drying my dog plus towel drying, and my lab was still on the damp side.So overall, great value, but you kinda get what you pay for, still a self service wash, not the greatest dryers and wasnt prepared.For me it still beats washing my biggie in the backyard, hunched over and using all my towels to dry him.

I take Zoey and Theo to get their snacks here but aside from that its the only place I can find xxs harness for my babies since they r so small

I honestly love this place because of the family owned business feel. They have plenty of products to match the others retailers, plus some items they dont have (like the bakery style treat case). One location even helped me find a fur-ever home for a kitten I rescued. They have awesome do it yourself wash stations for your pets or you can have them doll your fur kids up. Anyway give them a try!

Very clean and well stocked store. I enjoyed seeing everything they had to offer. Their fish selection was a little on the basic side for a serious fish keeper but a beginner would have a great time finding their starter tank and fish here.

Our only source for dog food and toys for 4 years now. Great location with friendly staff. And with their reward program, I have received two free bags of food now.

Employees are helpful and they always have what I need.

3 stars does not reflect the helpful service by the employees. It would be 2 stars in my opinion due to the continuous lack of support and supplies for the cat section/shelves which is almost always only 50-60 full since weve attended this store since last June 2020. We must always go to the Austin Hwy or 281 store for our cat supplies. Its a shame and an inconvenience. Just an observation and opinion. The employees have all be helpful and courteous.

Their customer service is top notch. The store offers a large variety of pet products

Kris was extremely extremely rude! I called this store 4 days straight looking for same product that they claim to be out of! Came to the store and it’s here ugh. Then on top of everything, Kris has the right to give me attitude claiming she knows I didn’t call, aka calling me a liar. Go to petco, they’re cheaper anyway, forget supporting this place, very rude!

BUNNY BUSINESS

I liked this place. Smells like cookies. They have dog treats for sell. Found bird feeder. A little pricey.but staff was nice!

We’ve gotten quite a few pet tags from Pet Supplies Plus. Each time they are the same high quality, easily read and accurate. Besides those things delivery is quick! It’s a great product from a good company!

My chihuahua enjoys the free samples on the floor. I enjoy the great customer service. The staff is always helpful and so far the Redford naturals chicken and sweet potato small breed is a great kibble for our chihuahua. She is 9.5 lbs and the small bite size kibble is perfect kibble to add with her home made stuff.

Boomerang Pet ID Tags continues to provide super-fast, accurate service with high-quality metal tags and engraving. I ordered an additional tag from them three years after the first set and the experience has been exactly the same. Great stuff!

Lots of assortment of pet supplies. I expecially like the pet beds very nice. The guy that attended me was very nice.

This place is a hidden jewel. Lots of variety at good prices and a dog self washing station.

Happy dog. Found everything I was looking for.

I dont go to their competitors anymore. I moved about 20 minutes away from this store and drive to it to shop. The variety is on point both higher end brands and standard retail brands. Their store brand is VERY competitive to leading/national brands.

Very nice employees and great service. Alot of variety for dog treats and food.

Good prices, always stocked, employees are polite and helpful. I wouldnt buy a reptile from a commercial business again, but if i did, it could be from here. They handle them with care.

I went for the mobile pet clinic that sets up here, but looking at the store it looked very well stocked with a variety of products. Didnt receive help personally, but employees seemed helpful

First time here and AWESOME place. Wish I would have had more time to look around but will be back again.

It was great during the covid-19 they are taking temperatures at the door.I went in the wash my Rottweiler and he picked out a treat!

I go here normally because the fish tanks are cleaner and healthier. My last visit saw too many dead snails. Hopefully that was just a fluke and will improve soon.

Easy in and out. I grab my crickets and go. They seem to live longer than the other large corporation pet stores. Gizmo is happy!Now that I have my puppy, Jellie, I visit more often. The staff is very friendly and helps me out with her. She loves the attention.

Got my first box for my cats. Was very pleased

These are the only tags I buy. I lost too many hanging ones over the years so I now get 1 martingale collars which work perfect with the 1 tag. They have outlived several dogs. Thanks Boomerang!

Do not attempt to go 20 minutes before close regardless of whether you’re the only customer waiting to get in or not because the Babcock location will be closed “due to maintenance.” No notice on doors just left us standing there until we called the store. Wonder if corporate condones this as well. Just a heads up!

Love the service. Our family orders often & it is never a disappointment ❤️🌱🐕🐩🐈‍⬛🐈

Extensive inventory and good prices

Great service good selections

Awesome! Great service, friendly staff!

Best store ever, it has the pets food I was looking and its just a few blocks from my place. Very good deals and discounts. It also has curbside pick up. Easy and fast service.

This place is literally the best pet store! Some of the best customer service and so knowledgeable!

Boomerang - my tag provider for years because they do what they are supposed to very well. I trust my pets safety with them. Great customer service when you need it.

Friendly staff and a very clean and organized store. I love this place. And they honor and recognize veterans for discounts.

Great place and nice people

Friendly, prompt service. Great prices. Went for cricket; walked out with toys for my pittie. great sales for members of their pet club (rewards program).

Always friendly and fast, in any situation in store, curbside n online delivery.

Great staff! Good prices

The employees are always very friendly, caring and willing to help with whatever you are needing. They carry the very best quality of pet foods and at a reasonable price. I enjoy visiting the Babcock Road location, the employees make me feel special and are so willing to help. I plan on using the pet washing station real soon.

Awesome atmosphere and friendly customer service! My puppy loves the treats we got her in the christmas bark box! Thank you

Tons of stuff but the prices are the same as everywhere else. Cashier was so so.

With plenty of time to spare to bathe my dog, I was told they weren’t taking any more dog washes. I drove 30 minutes to get here and had called ahead previously to inquire more about it as a first timer. Yes I did arrive with 30 minutes to closing but I didn’t think I’d be turned away if I gave him a bath within that time frame and left before 6pm.I am 5”2 and my dog weighs 60 lbs. I was looking forward to bringing him here after cleaning my home which I spent all day moving into. Now the hassle is just the gas to and from + time wasted. Will be bathing my dog the best I can at home.

Yall definitely need an entirely new staff. I recently took my dog for a bath and the female that was cleaning his tub was clearly not in the mood to work. She was dragging you could tell she was upset and her attitude was completely uncalled for. This has to be the worst staff yall have had in awhile.

Gillian was so helpful and patient.Great personality and knowledgeable.Made my 1 st time there pleasurable.

The prices are kinda Hi but they have great variety and many things for all kinds of pets.

I found this online and wanted to use the self-service dogwash. I called first to ask about details. Whoever answered the phone put me on hold before I could ask any questions,then hung up on me. I took a chance and drove 10 miles only to get there and find that the store was going to close an hour early do to circumstances. I explained that it would only take me 15 minutes at the most to bath my dog,and that the store wasnt going to close for an hour. I was told that they needed at least 30-45 minutes to clean the selfwash stations. I normally go to Petco,but found this place and decided to give it a try. This location is very poorly managed. I wont be back.

Super cool staff! Always able to assist with products. Plus their baths are super clean and have everything you need to give your furry friend a quick B-A-T-H...

Awesome pet supply store. Plenty to choose from, love the deli section.

This place is awesome. They have a cute dog cookie section, which my pupper loves. Thier staff is very knowledgeable and wont avoid you like certain big chains. This is our go to pet supply store for all of our puppers needs. I always recommend this place to people in need of pet supplies.

Helped me to get everything I needed for my new baby.

Great personal.

Great prices, friendly staff and exceptional customer service. The dog wash stations are very easy to use and the 5 washes for $25 is a wonderful deal.

There was a young man there that helped with all pet supplies that you need very knowledgeable.

Great prices on fish and decent selection. Employees were very helpful.

Good quality products for aquatics hobbyist. On line ordering easy and efficient, however some supply chain issues. Prob to be expected during Covid.

We were to get Birthday gift for our pup. We didnt venture very far into the store. The dog toys and treats were located near the front. The staff os friendly and helpful. The store was clean. Our pup liked the cookie, but the shelves didnt seem very well stocked. COVID-19 could have an impact.

I thought that there fish are reasonable pricedAnd look like a decent amount of fish on hand

It looks like the place is still ramping up. Lots of areas with product markers, and no product. Prices are MUCH better than most pet stores.

**UPDATED REVIEW**Great locally owned pet store!! I always find what I need for my cats plus more. The staff is knowledgeable, friendly and helpful. Prices are reasonable and they always have deals that really make a difference. Ive gone to several pet stores and this one has officially become my favorite.... and since I chose to update this review this is why ... this store is truly great. Its become like a hangout for me. The staff is genuinely kind and they make it a point to ask if there is anything you need. There is no reason to go anywhere else for all your pet needs. Give this store a shot. You will not be disappointed. That is what makes a loyal customer out of me. A staff that is all heart and goes above and beyond :)

Limited stock sometimes but they have the best deals on flea medicine

They have good products, prices and sales. Easy to find what youre looking for. Always quick to check out. The staff is knowledgeable and friendly.

Great idea to deliver at home. Looking to get more things this week. Maybe not fish though they’re didn’t survive both times I purchased.

Nice place also make sure to follow my YouTube channel @Amazing talking carlitos by kegan

Easy to stop in and grab what I need!

Very clean and the gentleman there was polite and knowledgeable. Wish they had more in the way of pet rodent supplies or would be a 5 star review.

Liz and Liz, are amazing! The staff is really friendly and helpful. They know the customer flow well, and schedule the right amount of people; so there is never a backup. Queenie, the parrot, has a ton of personality; and if youre lucky to catch her nibbling on her seedball, youre in for some fun. Theyre always hosting some kind of event; so be sure to check whats going on! Theres a Thanksgiving one coming up. Love visiting you guys! See you soon!

They are always very helpful and kind. They have a bit of everything.

Nice place to find pet food when in a hurry. You can also give your dog a bath there for $10.00. you do all the work but they supply the towels, shampoo and blow drier. Cool!

Great local pet supplies store with friendly staff and clean store. The self wash tubs are easy and convenient to use. The wash card makes it easier and cheaper to frequently wash my pet.

Excellent place to shop for your pets, they offer chewy and amazon price match which makes it worth every trip.

Customer service was great

You can find everything you could possibly want or need for your pets, and things you never knew existed!

Great staff, always willing to help 😃 Great customer service, have everything i need when i go every time 😀 Thank u Will be back again

Need more item for cats, that is why I went there. Petco or petsmart dont have much either. Was looking for a bow tie for my kitty and maybe some different toys but did not find any and also asked the clerk.

Staff very helpful! Clean bathing area for your dogs w/all necessary supplies. Very reasonable prices & most everything u need.

Love the fact how much information they provided to get the right dog food for our senior fur baby. Thank you so much for your time.

Fast service, great work, and a great product that Pet Supplies Plus stands behind!

I just went to Pet Supplies Plus (the Babcock location) for the first time and I was very impressed with the store and especially the staff. They were super friendly and all got down on the floor to play with my dog. We both loved it. Its way closer to me than any other pet store and its awesome. Will definitely be our new place!

Nothing surprising just nice visit as always

Their prices arent any cheaper than any other place but they are very friendly and helpful.I bring my three huge hairy dogs in for their self washing station about once a month. Its $25 for 5 washes. They never rush me or complain about the mess plus their store brand dogfood brand ( Redford) is great for my allergy prone pups.

Always great!

First time coming to this shop and it was great! The staff was friendly and helpful, place was clean and tidy and overall we had a great experience. The had a good selection of treats, toys and foods. Will be coming back.

Has just about everything for your pet.

Great selection of products, knowledgeable staff. The only thing preventing this from being a 5 Star review is the condition of the building which may be more of a reflection of the developer than them.

Awesome customer service! Pet Supplies Plus Babcock Road, San Antonio TX. Thank you for helping me find what I needed. And ... Yall are AWESOME ❣️ Thank you for helping me download your app which saved me money .... thanks for being AWESOME!

Pet supplies plus is the best. Dont forget your card for great discounts. If you dont have one just ask they are free. Can be a little pricey but they have great extras. A Vet and a pet wash. They do have a great assortment of everything your looking for. A very nice place to shop and a great knowledgeable staff.

Hello just you reaching out and caring already improved the overall experience. Staff was friendly, it was just a lot of things out of stock for cats.

I always love coming here just like earlier today. The staff is super friendly and helpful. Very knowledgeable about your pets needs and issues. They carry my favorite Dog food Fromm. When my daughter and I have used the Doggy Washing Station or are shopping, Michael is always walking around ready to help you with anything you need, which is a blessing. The other staff members are also very kind and friendly. Im always recommending PSP to people.

Love this store! The sales team are always so helpful and nice. They offer to take the large bags of dog food to my car when I him with me. The store it self Id always super clean and its not crowded like the big chain stores. Lastly the prices are super reasonable.