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San Antonio Mattress & Futon
14100 Nacogdoches Rd Ste 132, San Antonio, TX 78247, United States
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San Antonio Mattress & Futon
Comments
K
Review №1

I thought customer service was dead until I called Tyler about a Murphy Bed Cabinet I wanted. He went above and beyond to assist me with getting all of the information I could ever want about the product and its manufacturer. Then, he far exceeded my expectations by helping me to locate someone to pick up the cabinet and deliver it to North Texas. I would totally shop here again! Highly recommended.

Tr
Review №2

Great products. Fabulous knowledgeable service! Fair prices!

ch
Review №3

If you dont give this store a chance to earn your business, you are missing out on quite possibly the greatest customer service in or around San Antonio. They know their business so well and understand shipping with such accuracy it will blow your mind. No pressure salesman. Just great people. 5 stars is seriously not even close to how I feel about them. Im a very picky person and I cannot recommend them enough. Thank you guys for our new waterbed!

Lo
Review №4

Bought a futon from here and love it! Very well made, easy assembly about 45 minutes( one person). Comfortable and priced well. Customer service was fantastic! Im sure we will be back in the future.

Je
Review №5

Tyler was a great help at looking a Murphy beds we will look over what he show us.

Ke
Review №6

Picked up a matress for our daughter, owner is very friendly and honest.

Jo
Review №7

Nice store, very friendly and informative owner. He helped me pick out two good mattresses in my price range.

Jo
Review №8

I recently bought a royal coil futon with dark brown armed frame and I am very satisfied how easy it was to install and how comfortable the futon is. Sturdy, affordable, and appealing. They literally have a lot variety and variations but Im also satisfied with the hospitality with Tyler and Viola Holmes. Theyre easy going and he didnt feel like salesman, just good people down to earth.

Ri
Review №9

Had a great experience today when shopping for a bed for my daughter. The owner (forgot his name sorry older gentleman) was very funny helpful and knowledgeable about his products. He showed us several options and recommendations with us ultimately making the decision without him pushing us to buy a more expensive product. The mattress set we wanted was in stock we walked in and out with our purchase in about 30 minutes. We went to Billy Bobs beds a few weeks back looked at a similar product and it was $200 more and not as comfortable as what we got today. Thanks again for the great buy and experience I will be back!!

Se
Review №10

Very friendly high quality futon bunk beds for my kids. Tyler did a great job answered all our questions give us options on everything. Delivered and set up the same day extremely professional. My kids love it. I will definitely come back for any future mattress or futon purchases

Om
Review №11

Great family oriented place to get quality furniture! Tyler was Great! No hassle shopping! Got what I needed and didnt pay an arm and a leg! He delivered the furniture and helped with the setup. My only problem was I didnt have more space for more furniture! I will definitely go back!

We
Review №12

Tyler is great and friendly! Very knowledgeable about all the different mattresses and bed frames. We bought a brand new king size bed and bedroom suite with a mattress recommended by Tyler and slept great last night! Highly recommend this store and especially Tyler!!

Br
Review №13

Tyler was very knowledgeable, he answered all my questions and didn’t try to oversell me and instead offered me a free part they would solve my problem. Very hard to find that honesty and integrity like they these days.

Ka
Review №14

Great experience. This was our second time buying from them. Will definitely do it again. Family owned and operated. Very easy approval process and great prices. They even deliver!!!

lo
Review №15

We have bought a waterbed, bunk beds and also normal mattress set. Tyler and his family give excellent service (even after the sale). Their furniture is of high quality and value. Our family wont shop anywhere else.

Gl
Review №16

Really Nice people. They sell top quality Furniture here and are very informative. The owner is an outstanding person and very helpful. Not high pressure sales like most places. Very layed back atmosphere.

Lo
Review №17

I purchased a futon with a coil mattress that we use in our game room and occasional overnight guests. The frame cracked after only 3+ years. I called Tyler and was just hoping to find a way to order replacement parts to repair it. He was able to get me what I needed at no cost to get my futon functional again. On a rainy, soggy day he had everything wrapped up tight in plastic to make sure the wood didnt get wet. We have also purchased bed frames and mattresses from his store and will certainly be back.

Ch
Review №18

Best deal ever, Ive had our Futon bed for more than two years and still in great condition & service is excellent! We went to a different location a year ago and didnt get my bed delivered about week later.

Ma
Review №19

Really kind and helpful

Mi
Review №20

Great service, quick delivery. Very happy with the fouton we have chosen.

Ju
Review №21

Excellent service. Very knowledgeable.

Jo
Review №22

It was a straight forward no bullshit experience. Tyler had what I wanted. The price was better than the local competition (not the internet, its a store with overhead). I even got a free lesson by Tyler and feel That my futon knowledge has grown lol.

Dr
Review №23

Been buying from here for years. NOT ANYMORE! My moms latest purchase, which was the cheapest one ($400), for some drawers to go under a bed previously purchased here, was not a good experience. They have always delivered and put together our past purchases. This time she did state she would pick them up, but was under the impression they would atleast be put together! No such luck! When I questioned the owner he just acted irritated that I even asked. So now Im stuck putting it all together myself. If that was the case I would have gone to ikea instead and paid less than half of what I paid here! I used to go for the convenience, not the pricing! Pick somewhere else to spend your money!

Mi
Review №24

Where do I begin?Tyler and his family have been amazing as long as I can remember. My parents got their first waterbed from Tyler. ..yyyeeaaarsss ago. They went back time after time, for my sisters bed, my brothers bed, and eventually for mine also. As we grew older and bigger, my parents returned to Tyler for advise on beds, options, and new purchases. Time has moved on, and i have one less parent now. I recently decided to upgrade my bed and to make my first bed purchase. Of course my mom suggested that I go and at least meet and talk with Tyler to answer all of my questions. I did just that. I stayed at his store....for at least an hr and a half. Asking questions, sitting and laying on beds. Talking about options and just settling for futon, etc. He was extremely patient and educational. He and his son delivered my new (crazy comfy) King size bed about a week later, and set everything up for me.I will be back for all of my furniture and will recommend to everyone!Mr. Tyler, if you ever read this..I appreciate you being honest, kind, and trustworthy. I love my bed. Thank you.

St
Review №25

Great place great people great selection

Ju
Review №26

Went to look at mattress. Jarred said the had a Belfour Plush., but to order on line. So i went on line was 80 less. But called to as about a foundation. Let me check if we have one. Came back on phone, Oh, I dont have one, maybe next week.Told i had rented the u hual. He says, Im sorry. Well on to other place. Lost a sell, due to wrong info

Mi
Review №27

Tyler was super helpful . Family owned

Ke
Review №28

I have made two purchases here. Hassle free

Er
Review №29

So glad I found this place! Futons are the best!

Br
Review №30

Had a bunk bed ordered and paid for me there. Tried to return it today, before it was delivered to the store tomorrow but the owner downright refused! There is not a sales final posted on the receipt. Terrible customer service!

Ju
Review №31

Good selection

Mo
Review №32

Great !!!very helpful

Je
Review №33

Prices not competitive

Fa
Review №34

Beautiful and wonderful

Information
28 Photos
34 Comments
4.6 Rating
  • Address:14100 Nacogdoches Rd Ste 132, San Antonio, TX 78247, United States
  • Site:https://sanantoniofuton.com/
  • Phone:+1 210-656-5500
Categories
  • Bedding store
  • Futon store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:Closed
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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