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Bath & Body Works
18030 U.S. Hwy 281 N, San Antonio, TX 78232, United States
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Bath & Body Works
Comments
L
Review №1

Always well stocked and knowledgeable staff. Grateful they limit the number of people in store. Not just for social distancing but allows a better flow through the store.

Ma
Review №2

I dont know what else there is to say other than - I LOVE BATH AND BODY WORKS! Every time I pop into this location, I am greeted by friendly staff and an intoxicating mixture of smells. Love love love ❤️

La
Review №3

Very friendly and helpful staff. Good deals on products.

Je
Review №4

New Halloween merchandise is cute! Every one was friendly and helpful. I was in and out with all my loot.

Do
Review №5

Great store. Employees are always there to help.

Be
Review №6

Love their candles, soaps and summer fragrances 🥰🏝🏖

Do
Review №7

Cool spot. Just stopped by and picked up a couple things. The service was very helpful and knowledgeable about the items I was looking for and let me know when to check-in on upcoming sales.

Ro
Review №8

Employees were very friendly and helpful. Store is well stocked and well organized. Enjoyed shopping here. Will visit again.

Ma
Review №9

This store needs to update hours. Customers are showing up two hours early with no notice that the online hours are completely wrong. Please update.

B.
Review №10

Love this place. Found some great deals.

De
Review №11

Its the semi-annual sale time once again!!! Go to ANY BBW for great sales and great smells!!! Friendly and knowledgeable salespeople. I love it!! Dont miss out!!!

Ja
Review №12

Great service yvoone and Celia were great at their service talking to my wife and embracing the heat please bath and body buy them a homedepot fan so they can provide great service to their customers! They were super hot 🥵🔥 and they smiled and shared stories with new customers as they were entering safe socially distanced.

Je
Review №13

Jessica, a professional associate was very kind and genuinely funny! She came all the way around the counter just to give me the bag! Now that I’m writing it I just realized she did that because it didn’t fit through the protection glass. Lmao! She awesome anyway and made my day!

Er
Review №14

CleanFriendlyHelpful

Br
Review №15

Super annoying that they don’t have their updated business hours posted on google. Came here because it said they open at 9 but they don’t.

An
Review №16

Great sale! Hand soap and body sprays!

ve
Review №17

Love this place !!!! It is amazingggg they are so nice and help you with whatever you need 😊

Yv
Review №18

One of my favorite Bath & Body Works. Staff is always friendly and helpful.

Jo
Review №19

Good location. Never over crowded like the Alamo Quarry store.

Ke
Review №20

Great place for a quick gift.

Ve
Review №21

This is great store. The people who work there are so nice and keep their cool even when the store is crazy busy.

Tr
Review №22

Super friendly staff. I like they way they only let a certain amount of people in the store and clean in between customers.

Ja
Review №23

I just left this place after candle day and I was shocked!I first didnt want to go to candle day because I was afraid it was going to be wild like Black Friday.No it was the opposite!I was greeted and the store looked so smooth! Im pretty sure the employers have been up all night but they were so happy! It just made my experience better! I was probably in and out 5 min! Thank you for saving meMoney on shipping! Im glad I came out!

J
Review №24

I love Bath and Body Works, I usually go to a different one but will definitely be coming here more often AMANDA AND NORMA provides thee BEST CUSTOMER SERVICE. I love them both and helped me with everything!! These 2 are beyond helpful and sweet!!

He
Review №25

This location is excellent, but busy! Their staff is very helpful and nice.

lw
Review №26

Excellent! Associates were very helpful & friendly.

Yv
Review №27

To candles and soaps and much more they have what you need. Great Staff

Le
Review №28

Everyone was super nice and helpful.

Da
Review №29

Me and my wife really like this place. Its filled with a bunch of goodness. The help is always friendly and helpful. Things are organized and in order. Kuddos to the staff.

Pa
Review №30

Awesome! Candle day and no line...lol

Ka
Review №31

Great customer service and sales selections

T
Review №32

This bath and body works NEVER has anything I am looking for

Er
Review №33

This store has such friendly associates. They go out of their way to be helpful. The store looks well stocked and easy to shop. The team really went out of their way to help me find a gift for my wife, they wrapped it beautifully as well. They made my shopping experience so easy I highly recommend this store.

Ek
Review №34

Good stuff good smell

ED
Review №35

This Bath & Body Works has some of the nicest assistants in San Antonio, bar none. Norma & Sharon were so helpful and a delight to speak with. Go in and say hello this weekend. They have some great Specials right now. 💕

De
Review №36

Friendly staff, very eager to get you the best deal. Lots of new holiday scents for men and women.

La
Review №37

I am so sad to see how this store has declined. It seems since the management has changed the store is not the same caliber. The shelves are not stocked and it looks like it is always going out of business. When Sara and Amanda Bishop were there working as managers, employees seemed to be trained well and knew what to do. The customer came first. Now it seems as if they don’t care. Case in point, in the past I have bought decorative wallflower plugins with the guarantee of something going wrong with it, I can bring it back in and since allProducts are 100% guaranteed they have given me another decorative wallflower as replacement. Now they would only exchange it for a 4.50 one when I paid 15.00 for the other one!! I know where I won’t be shopping Black Friday because I feel this store has sorely gone downhill. Customers notice. Hopefully it will get fixed.

Ch
Review №38

I love all the different things in here. You can find so many great things here

w
Review №39

Just so happened to stop in to smell all of the new frangrants on display. However, this location was a bit hectic especially during Christmastime. To my surprise, the staff were pleasantly considerate and attentive to all customers as well. The best part was the event sale on all lotions and body sprays for $4.95!! Yes, I saved a bundle on gifts for my entire family! Woohoo!! All I can say is that day was a good day at Bath and Body Works! Lol! Yes I recommend this location and company.

Da
Review №40

Everyone was kind and helped with a smile

ly
Review №41

Found what i needed and staff very nice.

Ar
Review №42

Very nice bath and body works. Great selection of products. Friendly associates working there.

Sa
Review №43

Smells goooooood

Ja
Review №44

Busy store with plenty of waitstaff so no waiting in line. Great scents and so much to see. I will go back without grandkids.

Da
Review №45

Rude employees, limited inventory, and terrible location. Dont even try to go 430pm they lock the doors before closing

Sa
Review №46

Good summer collection

Ka
Review №47

Norma was great! She really helped me pick out a gift for my boo birthday and wrapped it up so beautiful. She also helped me pick outA scent for myself. 😁

De
Review №48

I love this store. I wish I could get one of everything. I had to restrain myself.

Ha
Review №49

I wish their mens section had a little more. I used to wear their Oak cologne but it has since been replaced by something called Mahogany Woods. It just doesnt smell the same and the prices for Oak on ebay are a bit crazy. So I came to check out what else they offer for men...and it isnt much. But the place is clean and the staff appeared to be helpful to the people that needed them.

An
Review №50

We love it all in here love them

Pa
Review №51

Great service with staff that remembering my last visit and offering previous purchase complimentary items!

J
Review №52

Our favorite BBW... the staff are super! Especially Sascha and Cheryl. Thank you for wonderful service.

La
Review №53

Love my smell goods. And they are so helpful as soon as you walk in they greet you and they are smiling.

Ro
Review №54

Love bath & Body works!!! BUT my coupon for handsoaps was NOT acknowledged yesterday on September 29, 2018! (It didnt expire til (09/30/2018) I literally was so excited about going and getting this amazing deal just to get turned down! Not cool because if the coupon said its an in-store coupon why not acknowledge it??? I lost out on the deal because I came to this store I will never go back!! I am upset, I did not get to enjoy the coupon & online if you try and buy the handsoaps they over charge for S&H! I wasted gas money to go over there 👿 YOU SHOULD HAVE ACKNOWLEDGED THE COUPON BATH & BODY WORKS!!!!

Li
Review №55

Staff could be more friendly and helpful . I know its a busy time of the year.

A.
Review №56

I really like shopping at bath & body works when they have specials.

Ma
Review №57

Feel like this location has less variety

Le
Review №58

Clean, friendly, helpful.

Tr
Review №59

Always love their stores. Staff is very helpful

Sc
Review №60

I love this location ! Everytime I go here the staff are so helpful. You guys rock.

Sh
Review №61

The regional supervisor should be ashamed to oversee this store. Emoloyes were lazy leaning on the counter popping up when the saw someone come in though it is unclear why as their elbows immediatly returned to the counter. Very poorly stocked, the outlet store in san marcos holds its own with the popular mall locations. To see a b&b looking like a store thats going out of business on the cusp of what should be their largest profit period it is just sad. I wilk leave you with this the lack of merchandise shows how discustingly filthy the place is. The entire store needs a scrub down with a bleach based cleaner some fresh white paint on counters and displays, have you heard of a mop? And lastly you couldnt pay me to try hand soaps at the (grey) test sink. The employees are lain rude and lazy but make no mistake store supervisor this reflects back directly on you, does home office in ohio know what they are paying you for.

Er
Review №62

Great customer service and nice holiday deals

gl
Review №63

Love to shoppers at Bath and Body works

Mi
Review №64

Amazing service and wide variety!

Me
Review №65

Very friendly staff; clean and organized store

Cu
Review №66

One of the best stores to shop at.

Ro
Review №67

Always stocked and very helpful staff.

Se
Review №68

Clean and friendly, but too many scents at the same time this time of year. I had to leave not just the building but the area.

An
Review №69

The staff are okay...constantly following and pestering you. The manager, Sasha, is RUDE! If you have a issue, she becomes VILE! The inventory is always low and they don’t carry a lot of the items available at the location at mall and 281 north. I won’t be returning to this location.

Na
Review №70

Great customer service and great sale as usual

ed
Review №71

Out of what I needed.

Ho
Review №72

The staff is very friendly and knowledgeable!

Ma
Review №73

Great service awesome sales

Ho
Review №74

Great variety of lotions, hand soaps, room freshener

Tr
Review №75

Super nice staff

Ta
Review №76

Loved it is like my favorite place

Na
Review №77

The staff was really helpful.

Jo
Review №78

And again and again I love it here

Sh
Review №79

Bomb brisket nachos

Da
Review №80

They make it..we smell it.

Ve
Review №81

Very friendly service!

Ja
Review №82

Very organized!

Sa
Review №83

Great

Ji
Review №84

Love their stuff

Gl
Review №85

Great to shop

jo
Review №86

A little over priced.

Pa
Review №87

Way to crowded but its the holidays

ri
Review №88

Excellant service

Ri
Review №89

Bath & Body Works is so beautiful!

Ro
Review №90

Sooooooooo helpful!!!

La
Review №91

Excellent!!!!

Gw
Review №92

Awesome service

Ma
Review №93

Great service

Ri
Review №94

Clean store and friendly staff

Da
Review №95

Love it

Ed
Review №96

Good

ia
Review №97

Great staff

TE
Review №98

Very nice store of cream soaps and more at very accessible prices

Ro
Review №99

Miu good deals

Information
15 Photos
99 Comments
4.5 Rating
  • Address:18030 U.S. Hwy 281 N, San Antonio, TX 78232, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW01129
  • Phone:+1 210-499-0319
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:12–6PM
  • Friday:9AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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