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Alamo Collision Center LLC
2211 Northwest Loop 410, San Antonio, TX 78230, United States
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Alamo Collision Center LLC
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J
Review №1

My rear bumper was damaged and needed to be replaced. Fast estimate, started work quickly, did excellent work, accommodated my schedule by finishing sooner than expected, reasonable pricing, and dealt with the insurance company when they tried to force after market parts. Great experience…would definitely use again. And Erica is awesome to work with!

Br
Review №2

Erica and her entire team were incredibly helpful. My Toyota had extensive damages but she got my car back up and operational in minimal time. You can’t even tell that anything happened to it. Her and her team have me constant updates and I got my car back way sooner than I ever thought I would. Highly recommend!!

Ly
Review №3

After my trusted friend in the automotive industry referred me to Alamo Collision Center, I read the reviews. Immediately, I realized that there must be TWO Alamo Centers. Alamo Collision Center, not only by recommendation, but in my experience with them demonstrates that they do not and would not provide the poor service described in some of the comments. In fact, in some of the bad reviews, the named people do not work at Alamo Collision Center - they work at the other place.At 4 pm on a Thursday, when I took my Tacoma to Alamo for repair, Erica immediately reviewed the damage and gave me an estimate. Within the hour, we had made arrangements with the insurance company and an appointment for my truck.The attention to detail, the respect for my concerns and the exactness of follow through is the hallmark of their work, a reflection of their expertise.I highly recommend that anyone who wants excellent, fast service, to visit Alamo Collision Center. You will not be disappointed.Whomever put the poor reviews online should, in good conscious, retract their statements then attribute the terrible reviews to the larger company that is responsible.

Je
Review №4

Went to drop off my vehicle this morning, customer service has been great. Will update everyone when my vehicle is returned on Thursday.

Im
Review №5

Alamo Collision Center was recommended to me by a friend and Im so glad it was! The staff is friendly and professional, was very considerate of my auto accident and took very good care of my car. The estimate and time of service was as promised, fast and efficient! Hopefully I dont have to go back (who wants an auto accident) but if I do, Im definitely taking my car to Alamo Collision Center and I will recommend to a friend just like a friend did for me!

Ka
Review №6

They did it Again! Always a good job guys. They fixed the hail damage done on my Lexus aka my boyfriend/husband/ Baby LOL! Thank you!

Ho
Review №7

I love how great everyone is here at Alamo Collision Center. As a young driver I was super embarrassed to not know about repairing my vehicle. Erica was so amazing and professional in assisting me on how to get my rental, also great communication with updates on my car. I drive a Dodge Charger and got it back looking as Good as NEW! I’m very impressed with their work. New bumper, new suspension, and new tire! I Highly recommend! If I ever have another bump on the road I’ll definitely come back to Alamo Collision Center because I know I’m in great hands .

Te
Review №8

Ms. Erica was very Helpful! And Honest! Great Work.. Very Pleased Customer! Office lobby area very sanitize.

As
Review №9

They were polite, kind, efficient, affordable and communicated well. Got my vehicle done swiftly and exactly how I asked and for a reasonable price!

Tr
Review №10

Erika has amazing customer service and my vehicle was done within 2 days. Very quick and professional and I recommend anyone to get there car fixed here. They definitely will work with you. Thank you again.

Da
Review №11

Didnt take long to get my vehicle fix .Good work done on my truck paint match also good

ja
Review №12

Took my wife’s Ford Focus to get the front end repaired. I was told it would be ready by a certain time so I show up just so they tell me it’s not ready. I went back a total of 3-4x just to have issues fixed and in the end they still weren’t fixed. I was just tired of dealing with them by that time. Fast forward a few months getting it repaired at another shop and they tell me the headlights are not the same. Should be LED lights, the hood latch is not right which is why the hood doesn’t close right. The chrome grill wasn’t even to a focus, they just “made it fit.” Very unsatisfactory results. I would not recommend them at all.

Je
Review №13

Very nice service at very nice staff

ro
Review №14

We were greeted right away & everyone was friendly. Repair quote was best received.

Ch
Review №15

Alamo Collision! Im so impressed with the way your employees are so pleasant, kind, and knowledgeable. Erica wears many hats, she not only greeted me with a smile, but she handled all the paperwork, took additional pictures of my car for insurance purposes & helped me with my rental. They have an important job and they do it EXTREMELY well! My Ford Edge was in mint condition when I picked it up. Highly recommend ALAMO COLLISION to everyone!

Fr
Review №16

Great customer service. Awesome repair work hands down one of the best in town. If you need a spot for a repair this is the spot!

An
Review №17

Had a paint chip on my Hyundai Sonata and brought it here to get repaired and I have to say they did an amazing job!! Its like it was never there to begin with. The paint was matched perfectly 👌 Highly recommend them for any all your collison repair needs!

Go
Review №18

Excellent service, quality of work was superb. From estimate to delivery 1st classTim Howell

Ca
Review №19

Alamo Collision did a great job on repairing my car. They kept me in formed on where they were on my repair. They completed my car in the time that they said they would. Erica was great in helping me. This is the second time I have used them Erica remember me from my last visit which was several years ago. I would recommend Alamo Collision to everyone.

Jo
Review №20

Did a real good paint job on my Honda Civic

Li
Review №21

This place was great!! Customer service was great! I recently wrecked my mustang and it took about 30 days for me to get it back but i was there every other day because my car is my baby and was always welcomed with a smile. My car looks better then before, paint job is insane but i highly recommend great people work here. Thank you guys

Je
Review №22

I want to take the time to thank Alamo Collision for the hard work they do. I was Involved In a hit a run and got recommendations about Alamo Collision. I was very impressed and satisfied with the work they have done. When I received my vehicle I was it was like me taking it off the lot for the first time. My vehicle looked brand new. I would recommend anyone to Alamo Collision. Thank you again.

Ja
Review №23

It was a collision accident, they had me back on road in a week great and fast service. Highly recommend for all your car needs..

Ch
Review №24

The staff is very friendly. Made me feel at home and took care of everything. I’m so thankful. They have my car looking brand new. Thank you so much Alamo Collision Center!!!!! You made a hit and run situation forgettable. I recommend everyone come to you if they want there car looking like it did when it was made!

Da
Review №25

This Gem of a shop was exactly what I needed after my vehicle was involved in a hit and run accident. The staff was very helpful throughout the process and completed the work sooner than expected. My car looks brand new off the lot again. I highly recommend!

Em
Review №26

Thanks so much for fixing my car.. It looks so great!!! The process was so smooth only took 2 weeks to fix front and back. They kept me in the loop on what’s happening. Definitely recommend going here if you need your car repaired. The staff was friendly and sweet also easy to talk to. Victor and Erica are the ones who helped me out through the whole process. Thanks again.

Jo
Review №27

Great experience overall. Kept me updated with my vehicle and finished all damages on time. Explained the process of how things run and I was in and out. They set me up with an appointment for a rental car that was right next door. Good customer service handled the process professionally and in a timely manner. Thanks for fixing my car amazing outcome.

Pa
Review №28

Alamo collision is great! Erika has exceptional customer service skills and takes the time to answer any questions and or concerns one might have. Highly recommend Alamo Collision. Thank you!

Ma
Review №29

Went in for an estimate one day and then next was in with my car for the work to get done! I had went to so many different places but everyone was trying to cheat me for more money and parts I didn’t need. This was a very professional team everyone was very informative and helpful! My car was out before I knew it and with a job well done! I hope I don’t have anymore vehicle damage but if I do I will go to Alamo Collision Center!

Jo
Review №30

Great experience! Staff was friendly, and quick to get things done. They helped with my insurance claim, and since they had already done a quote, it was that much faster. They also knew my vehicle was all I had, so Victor had some of the guys come in on the weekend to finish it up, so that I could get it back by Monday. My car looked amazing! I will use them again and I highly recommend their services.

Jo
Review №31

Alamo Collision was recommended to me by my mechanic. Alamo did a great job on my owner-paid Chevy suburban repair. It was a 7 crease in the rear drivers side quarter panel that stretched to the wheel well. Alamo made the repair in three days, which I wasnt expecting with the drizzly weather we were experiencing in San Antonio. The vehicle was appraised at CarMax shortly after the repair and no damage was noted by the appraiser (I did tell the checkin guy about it, but told him it was repaired). The work was completed quickly, the final price matched the original quote, the quote was less expensive than another big body shop, and you cant tell that a repair was made. Definitely will return for future work when needed.

Ro
Review №32

Alamo Collision Center Is definitely my choice in Auto body shop. Ruben, Victor and Erica have amazing customer service and keeps us informed in the progress of our vehicle.. I have recommended them to family and friends..

Ja
Review №33

They are amazing in what they do great people,awesome place amazing work.

Ge
Review №34

Would not recommend, while the customer service is good the quality of work is not. They reccomended to the insurance company that my truck be fixed when it should have totalled. My truck is still not right, tail lights issues, used cheap chrome bumper I can bend with my hand. Reused pads and license plate lights which constantly fall out because they dont fit right in cheap bumper. One tire is balding on edge because something is misaligned even though truck drives straight. They used rivets to attach gas tank fill tube to body and is now starting to come loose. Took it ba back to get lights fixed, when I picked up the truck after they fixed them, they fell out again on the way home. Decided to cut my losses and never let this place touch my truck again.

Am
Review №35

I have taken many of my vehicles here and I am never disappointed . I would highly recommend them to anyone ! Great service, great price, great work, reliable, very professional and friendly at the same time . The owners are actually at the shop everyday making sure everything is 110 percent done right and to answer any concerns I may have . If at any time I notice anything or have any questions, they tell me to bring it in right away and answer any questions or concerns I may have and ensure I am completely satisfied with the work that has been done . I know that they will get the job done the right way and in a very timely manner . They even contacted enterprise for me . They understand how important it is to have your vehicle up and running everyday and they kept me posted on the timeframe along with the repairs . They truly are an amazing example of what true customer service is ! Thank you all for easing the stress off of the things that follow when I’m involved in an accident and for doing another amazing job ! Don’t look anywhere else because they will all fall short of the job and customer service that Alamo Collision and their employees do . Thank you again !

Ma
Review №36

I CAN’T say enough great things about Alamo Collision and staff. My experience with them was professional, flawless and they made themselves immediately available under an emergency need and were very caring, concerned, professional and attentive. They are very knowledgeable, personal, and friendly. Our vehicles are important to us and the care, communication, knowledge, talent and passion that I saw them put into the care of my Escalade and my concerns exceeded my expectations. They immediately showed a readiness and willingness to listen to my concerns and provide repairs immediately. I highly recommend this company for their amazing work, promptness, and passion they poured into the care for my vehicle. I’m truly grateful for their help. Blessings!!!

Je
Review №37

Some parts from my truck were stolen and sadly I was left with the pain of coming up with $500 for a deductible. I trusted Alamo with my repairs and im extremely happy that I did! Not only did they repair my vehicle QUICKLY but they CUT MY DEDUCTIBLE in HALF! Being that it is the holiday season, Alamo Collision was the biggest blessing to me and my family! Definitely a lifetime customer!

PJ
Review №38

Called them on a Monday morning trying to set up a Thursday or Friday drop-off. Gave them all the info on my vehicle, which they had serviced before. Knew it might take a while to get the part so I was trying to give them time. Person who answered said someone would call me back. Tuesday late I called after no response, asked why no one had gotten back. Was told it was a hard part to get. Yeah, I know, which is why I called early. Was then told abruptly by someone else that they wouldnt help me. Fine if its hard to get, but good customer service would dictate earlier than 36 hours for a response when a time line was expressly conveyed.

Ch
Review №39

Victor was very professional and did all he could to try and help me. He was able to get my vehicle towed the very same day and always had time to answer all my questions. Their staff is very efficient and friendly as well as the owners. If you ever need any work done on your vehicle I highly recommend this shop!

Cr
Review №40

I am a college student on a minimal budget and need my vehicle to get around, I was at a stop light and a work truck with a 3 ball hitch decided to backup right into me! Alamo Collision took care of me like any other customer. Not only did they provide excellent service but they also gave me a LIFETIME warranty! I highly recommend this company for their amazing work they poured into the care for my vehicle. I’m truly grateful for their help. Thank you so much! You have gained a customer for life!

No
Review №41

They Treated me like family and were very professional hands down the best collision center in San Antonio God-bless Victor and the whole staffFrom jorge R

Va
Review №42

Alamo Collision did a great job on my vehicle looking like new in no time! Very helpful and friendly staff. Highly recommend this place for fast and professional service! Thanks Victor and Ruben for keeping me in the loop with details and constant updates on my vehicle while in shop!

He
Review №43

The guys at Alamo Collision Center did an amazing job on my GMC SIERRA after my accident. I highly recommend them to anyone looking to get their vehicle worked on.

Jo
Review №44

Great place my car was in and out ! staff is amazing kept me updated on my vehicle . Highly recommend to bring your vehicle here YOU WONT BE DISAPPOINTED!! Owners are great I left my I’d at my house and drove me there and too enterprise. Not a lot of people do that !!! 10-10 service !!

St
Review №45

What started off as a tragic ..stressful event, ended up as peaceful & easy!!!Alamo Collision went above & beyond the service call. I was greeted with kindness and was even offered a ride to get my rental (which they totally didnt have to do). Great location, workable hours, & they were quick!!! My Jeep looks beautiful again!!! Alamo makes doing business easy!!! Thank you again!!!

Ch
Review №46

We had our vehicle ( Dodge Ram) dropped off at Alamo Collision due to a pretty bad accident. We are pleased with the service we received. They immediately got us set up with a reservation with an Enterprise that had pick up truck rentals since my husband needed a truck for his job. I was impressed with the fast service and was kept in the loop with the status of our vehicle. This was an overall awesome experience! We totally recommend this place for your collision repairs. Thank you Alamo Collision! Very friendly and caring staff.

Ju
Review №47

Very happy with work and communication. Alamo collision did an amazing job on my truck, always had updates for me through process. They made it fast and easy, and my truck looked better then before I wrecked it. They gave it back to me detailed inside and out, and looked like a showroom truck! I will definitely use them again and recommend them.

Ma
Review №48

Amazing! From the start to the end! After a very stressful minor accident this place was amazing! I highly recommend this shop to anybody who is needing repairs/paint from minor to major. Owners & staff are very professional! Great job, great service, great price!

Ro
Review №49

They were very professional and quick service. They had my car in and out in under three business days I would highly recommend them! If you need work done this is the best place to take your Vehicle too . Best Price in town Thank you Alamo Collision

El
Review №50

I have always sent my vehicles and also referred people to Alamo Collision Center. The staff and owners are knowledgeable, keep you informed of the progress of your vehicle and are very professional. The owners do not just have you speak to someone to assess the damages and provide you an estimate, they personally speak to you and walk you through step by step as to what repairs they will be doing to your car. Its a hassle free experience. My most recent experience was with my sons car. He was hit on the back passenger door. We took his car in on a Friday and they advised that it will be ready the following Thursday, which it was and not to mention this was during the holidays. My son was so impressed with their work, he wanted an estimate to get all of the little dings repaired and his entire car repainted. I cannot thank Ruben, Victor and Erica enough, not to mention the rest of their staff. I have and will continue to take my vehicle there if necessary and Alamo Collision will be my recommendation to all. Thank you guys for youlls hard work and dedication!

Da
Review №51

Professional, great customer service and their attention to detail is second to none. I picked up my car cleaner than when I dropped it. Bring all your work here.

Li
Review №52

Their billboard on bandera caught my attention. I see it everyday on the way home from work. 50% off deductible caught my eye. I took my car to them because i figured if they have billboards that they must be a good company. They were awesome and i was impressed with their office. Very nice staff and even though my car wasnt that bad it looks good.

Sc
Review №53

Great experience with Ruben and their team. They fixed my door in under an hour! Highly recommend!

Ja
Review №54

Thank you guys! I came here looking to get my car repaired because i was in a bad accident. I live near by and always see alot of cars outside. So i decided to go with them. Glad i did. Everything was great and good as new. Highly recommend. Thank u for being so kind and helping me.

Yv
Review №55

Amazing group of people to work with! Very informative, helpful, professional and great communication. Loved the service and work so much my sister took her car in the following week.

Ra
Review №56

FAST AND DONE RIGHT, ALL I HAVE TO SAY, I HIGHLY RECOMMEND THEM GUYS

Gi
Review №57

Had the Best Experience here.... they were always professional, helpful and patient with me every time I called with questions about my vehicle. I highly recommend them!!

Re
Review №58

I trust Alamo Collision with all my cars and have recommended them to many friends. They are fast to get the job done and warranty their work for the lifetime of the vehicle. They communicated the status of the work needed throughout the process. Thank you Alamo Collision!

je
Review №59

Alamo collision was the best, drove all the way from Corpus Christi, TX. Had my windshield replaced, they did an awesome job and very good price. Customer service was top notch, will definitely come here again. Satisfied & happy customer for life 😁

de
Review №60

Tina Montez and her team were fabulous and timely with the repairs of my car. The fender bender looked as if I never had been hit.Way to go!!! #AlamoCollision

Br
Review №61

Great customer service and exceptional quality. They worked directly with USAA and enterprise so I only had to call them to coordinate everything. They made my post-accident stress completely go away since they took care of nearly everything. I absolutely recommend them for any collision repair!!!!

Ty
Review №62

Great place to have your car repaired. They discount deductibles, do too notch work, and customer service is on par. This place is my body shop of choice for all future repairs.

Lu
Review №63

A Huge Shout Out to Everyone at Alamo Collision. Upon my arrival they were knowledgeable about the process of the fixture of my vehicle. They got my car rental immediately. I even left the rental at Alamo and drove off with my Red Toyota Camery. It was clean....down to the shiny tires. I was impressed. I feel as if I have a brand new car...Thanks Everyone!!!!!!

B
Review №64

They were very helpful with getting me through the process. My insurance was really tough to work with and they did keep my car longer than I wanted. I felt like I harassed them, but they got the job done and my car looks beautiful. I am so happy!

Jo
Review №65

5 star service and work done to camero ss. I have had body work and paint done to my car before but Alamo is second to none. The last place left my car with two different tones of color. However, I was very impressed with how neat, clean, and blended the paint was done at Alamo collision. Like nothing ever happened. Highly recommend!

Ja
Review №66

Okay to start they told me it’ll be about a week to fix my car so I figured I take it here plus half my deductible. My cars now been there 2 weeks and in total it’ll be 2 and a half weeks of being there just for a paint job. They kept pushing my date back to receive my car back. I’ll update this depending on what my car looks like when I get it back. So far I’m extremely un happy. Received my car back and the paint wasn’t even dried correctly you can see dripping paint that dried and missing parts inside my vehicle. I don’t recommend them.ANOTHER UPDATE: my car is missing the emblems the door guards, my led lights aren’t working and what I’ve stated above. Horrible service.

Ma
Review №67

I was extremely pleased with the quality of the body repair. And it was completed in a timely fashion. This establishment surpassed my expectations and I will definitely be a repeat customer.... I hope its not needed. Lol. But I will defidefinitely recommend it to friends and family. Thank you Victor.

Ma
Review №68

Great service, people who worked there were very professional and polite got my car back to me before date promised and came out looking brand newWould definitely recommend 10/10 for service !!!

Ch
Review №69

Great place and nice people . Go by there and see fo yourself.

Le
Review №70

From start to finish from top to bottom Alamo Collision took care of my car. Employees updated me when they said they would. My vehicle came out looking like there was never a hailstorm in SA. Did I mention they help with deductibles!!! Definitely my new place to go for repairs...Thanks Victor and TEAM!!

Bl
Review №71

Outstanding service! My car looks great, high quality work and very good service! This is the place to go to if you ever need body work done!

Ka
Review №72

DO NOT TRUST THEM WITH YOUR CAR. I was in a substantial accident, and my car was towed to Alamo Collision Center. After having my vehicle for over a month, they gave it back to me only for me to find that it was not at all repaired. The air conditioning wasn’t working, the passenger door won’t open, and the bumper was misaligned. After taking it somewhere else to have the AC fixed, I was told that all of the clips on the bumper Alamo Collision placed on my car were broken, and they had actually glued pieces together and left all of the wires disconnected. Their work was done so haphazardly that they also voided the warranty on some parts.I spoke with the owner Victor several times, and I have never dealt with a business that has such little regard for their customers. He refused to take responsibility for any of it, and all of these repairs ended up being an expense to me.I don’t normally write reviews, but I don’t want this happening to anyone else. Again, please take your vehicle anywhere else!!

He
Review №73

I was missing some paint on the right side of my front bumper so I decided to take my tacoma to this guys. Once they gave me the truck back noticed the whole front end was not properly in place. I asked them what happened and they said that it was already that way when they took it apart. I have pictures of the truck with the hit before the repair and everything was still in place. Once I turned the truck on, I was getting the message that the sensor for the lane departure and front collision system was not working. Again, I asked what happened and they said I needed to take it to the dealer for “reprogramming”. When I go to the dealer they said that if it was working before and everything is connected right it should work now, the dealer wanted to charge me 150 dlls just for diagnosing the issue. I get home and checked the issue and it turned out to be a disconnected cable on the sensor, simple solution, but still Alamo guys didnt do their job correctly. I also notice my left fog light missing (it was their when I picked up the truck) so I checked and both fog lights where missing screws, one fell off and the other was barely hanging in there. HORRIBLE JOB BY THIS GUYS. Do not waste your money here.

We
Review №74

Absolutely terrible experience fixing my girlfriends car. Quoted low on a car with quite a bit of damage so the insurance company would not total it, then did an awful job fixing it. Took 2 months instead of the 12 business days they quoted. The hood was misaligned after they bent it back (even though they quoted to do a full replacement) and we picked the car up with missing parts. We recently took it to a trusted body shop in Houston, and they could not believe how cheaply the car was fixed.Im sure they can fix your fender for cheap, but DO NOT trust these guys with a car that has serious damage.

Fl
Review №75

They are ethical and speedy. Got me out in flat 20 mins with a minimal charge. Everyone is super friendly and they all communicate very well.

Je
Review №76

Great service, great price, great work and did the job in less than 4 days! I would highly recommend especially if you have to pay out pocket they work hard to help out!

Da
Review №77

Great experience. Fantastic staff. Great place to have your car repaired if you are in an accident.

Gl
Review №78

Reuben and his staff were prompt and very knowledgeable.

Ca
Review №79

Álamo collision center is one of the best collision shops in San Antonio the have great Custer service all ways keep u updated with ur vehicle and there body work is amazing they never disappoint

Be
Review №80

Erica was very understanding great work.

Si
Review №81

The customer service here is great, the owners ruben and victor are very nice and very resonable. When I was reading the reviews I was confused because Ive taken my car there multiple times and have never had a problem. Maybe its the person going not the shop . Over all 5 stars.

Ja
Review №82

If I could give this place 20 Stars I would.....This is the 2nd time I have had a car here and the first time i got my land rover fixed it was like brand new when I got it back so I was very impressed but this time I had another booboo but I did not have full coverage on my honda and It was not drivable so I had it towed there thinking I was not gonna be able to get it to looking like it did and have missing parts just because it was gonna be paid out of pocket and I did not have all the money to repair the car the right way....But Victor saved my life literally....he went out of his way to help me keep the cost down on parts that he could get aftermarket so my car would not look like a piece of junk when i got it back....When i got my car back it looked even better then before and he even painted what I could not afford to do so my self out of the kindness of his heart! Not to mention the price he gave me was beyond fair for paying out of pocket and now I have a nice car to drive again that I desperately needed! I will be forever grateful to victor and his friendly staff at this shop. I recommend that everyone visits this shop before going anywhere else, its family owned and operated and these people defiantly deserve your business!

Ri
Review №83

Had work done on my car I took it in on Monday and got it back on Thursday. I highly recommend them they have great prices and the work is excellent.

Mi
Review №84

Got an estimate last month- $3200Went in today to schedule a fix and they had their PBR team look at the car- estimate went up to $5000Was not willing to do business with me if I wanted it to be a cash pay. Only willing to work on my car if I reported to insurance (last month they were perfectly okay with cash pay- even willing to give me a discount!)This companies owner, victor, is definitely a scammer. This guy has to be taking advantage of insurance companies. What a joke this business is.BEWARE!

Ed
Review №85

This place does great work, friendly staff, professional environment, will definitely return for future services

Ju
Review №86

Alamo Collision helped me fix something cosmetically with my vehicle. They were affordable, professional, and timely! Would definitely recommend!

Ru
Review №87

One of the best experiences I have ever had with a body shop. These guys do outstanding paint & body work, and are very reasonable with their prices.

Ky
Review №88

Well first off they dont always do half off or more has they say. I had $1000 deductible but they only took $350 off. Second they told me it would be done Wednesday. Wednesday came. We need one more day Thursday came it will be done in the morning Friday morning came. It will be done this evening it was finally done and they only took off $30 which only paid for my rental for the extra 2 days. I lost out on so much money because they kept promising me days so I would plan stuff with my truck since they claimed it would be done. But I had to keep cancelling and rescheduling due to not promised days. All in all they dont take half off and they dont tell you the right days.

Ma
Review №89

Love this place. People are friendly and the service they provide is amazing.

Jo
Review №90

The staff was really helpfull. I needed help after a bad experience with my car. They were there to help me through it all. I didnt have to pay my full deductible. They were able to help me with that. My car looks good. I hope i dont ever need them again but if i do i would go back. Thanks

Ja
Review №91

Subpar work. Scamming insurance company. Not impressed.

Fr
Review №92

My car was rear ended, so all I needed was a simple bumper replacement. I chose to take my car to this place since they said the insurance would cover the sensor malfunction--which was lie. The paralegal from the law office said that the neighboring car rental place would cover the one day required to replace the bumper. I found that the rental place wouldnt rent a car to me and I had to take a shuttle bus to get to the rental car place which was miles away. The following day, the insurance adjuster named Donny Glover called me victoriously declaring that the manager named Victor found a part which was cheaper. It ended up that the cheaper part took over a week to come in, the insurance company only covered one day of the car rental, and my settlement didnt even pay for the gas and rental car expenses incurred. In addition, the spine and rehab chiropractor said I probably had brain damage from using this mechanic since I wouldnt get much of a settlement since the cheaper price of the car repair works in tandem with the healthcare expense. Finally, the car bumper has a tear in it and one of the brake lights dont work when the running lights are on as a result of the shoddy workmanship of the mechanic.

Na
Review №93

I would give them no stars but had to just for my review..Ugly service done and the 3 month wait with it being painted veary ugly with paint drops falling dry, my door not closing as well..2017 car Im not happy with there work...I had to puch them to hurry up 3 months with out a car I wonder if I left it how long would they take 6 months or more probably...Given me all these run arounds..

Kr
Review №94

Excellent customer service and work detail 👍.

G
Review №95

A lot of help given, truly dedicated mechanics!

Ky
Review №96

The worst bodyshop ever. STAY AWAY! they did a horrible job, and they customer service was even worse. I shouldve checked the reviews here. I just want to give them ZERO STAR if possible.

An
Review №97

This place is terrible! Dont bring your car here. Half ass work, the bare minimum. You would be better off taking it across the border in Mexico. If you value your car.....STAY AWAY.

Cr
Review №98

Employees are very helpful

Er
Review №99

Great people ask for Carlos R. or Gibby C.

Jo
Review №100

GREAT SERVICE Vic and his team did an awesome job on my car, we had problems with our rental car and they fought with them for almost a whole week until the problem was taken care of.

Information
3 Photos
100 Comments
4.3 Rating
  • Address:2211 Northwest Loop 410, San Antonio, TX 78230, United States
  • Site:http://alamocollision.net/
  • Phone:+1 210-348-6660
Categories
  • Auto body shop
  • Auto body parts supplier
  • Auto repair shop
  • Auto restoration service
  • Car detailing service
  • Transmission shop
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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