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FAMSA Furniture
4022 W Commerce St, San Antonio, TX 78207, United States
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FAMSA Furniture
Comments
Cr
Review №1

Love Love Love the customer service, the prices, deals, are amazing. Can get what you want and need.

Re
Review №2

This place is good with prices and merchandise wise but not all the employees are great. We usually work with Mike. Nice person, makes sure you get the best deals and is up front. There is another person by the name of FRANCISCO that works there that is R U D E. We called for information and Francisco hung up the phone because we couldnt understand the numbers be was saying because he was speaking too fast and refused to repeat the number. His attitude in general is horrible. Ask for mike if you ever do business at this famsa.

Fa
Review №3

If I could give a zero star rating I would. Sales teams was attentive and helpful on day 1probably just trying to make their quota and making the sale. Fast forward Over a month later my table has yet to come in, staff is rude, and I recieve the run around and same excuse, from customer service support and physical location . Jorge whomever I spoke to on the phone was rude and obnoxious refused to answer any questions or provide any help. Do not buy from here.

Ma
Review №4

Alexander Arana is an amazing sales person he explains everything in detail so their wont be no misunderstanding with nothing.. also didnt have no issues with the delivery guys their amazing as well

Kr
Review №5

Mr.Alexander Arana was very patient and and helpful in explaining Prices and kind.

Gu
Review №6

Bought furniture great deal n readable payment

su
Review №7

Good customer service, they are very helpful, this is where I get my furniture

CR
Review №8

Great store.Very organized and clean,Staff very helpful.Michael the Manager was very helpful and understanding with what I needed.Will go back again and will refer family and friends to this location.

Su
Review №9

I wish I could give 0 stars horrible service all they do is lie and over charge. I would never recommend or go back.

Ge
Review №10

Doors were locked even though It was open It was freezing in there and the salesman was not helpful at.

He
Review №11

The service is great. One tall young skinny guy. I forget his name. But he is awesome. Always well informed. And helpful. Great in store deals

Fr
Review №12

Very disappointed on the customer service at the warehouse. I was told by the guy who loaded my truck to hurry up. He needed to pick up his kids. I was not impressed with him at all. I asked for his manger and he said that he was the supervisor. His manger was gone for the day. If I would give no stars. I could go on and on, their is no point.

Al
Review №13

Great service and great deals They explained everything Alexander and Claire And the delivery people

Da
Review №14

Very good service! Salesman Alexander Arana was very understanding and helpful. Most important honest.

Ro
Review №15

My mother purchase a 17.5 CF top freezer for 729. When all said and done it came out to be 1,326.97. She got scammed into buying it and cannot return it. Lowes has the exact same one but a 18 CF top freezer for 449. Please everyone go to Lowes were it is way cheaper and shipping is under 100.

Ba
Review №16

Twenty years ago I bought my first dinning table with them at the military location. Then I purchased other household items like my washer and dryer, bedroom set, living room set anyway here I am again needing a dryer. This time at the commerce location and I want to say thank yall for the great service!!

Gl
Review №17

I was upset with the sales person. He tried to add all the extras onto our account without asking us. When I looked at the monthly payment, we were going to be paying an extra $60 in unnecessary things that werent even discussed. We were also never called back in the days time frame given to us. Also, our personal information was incorrectly recorded which caused US some complications. Not just the address but the phone # as well. The only plus was the customer service was really nice in handling our situation.

Sy
Review №18

The store was clean and organized. Very professional staff. The lady Abby was extremely nice and helpful. I will be back soon

K
Review №19

Great customer experience!!! The sales manager Daniel was great he helped get a great approval with little money drawn. He showed us a wide slection of TVs and helped us select the perfect one I would recomend any one looking for a great deal and great customer service

Da
Review №20

Fair price, competetive APR, Clean store, friendly staff. In need of more selection but over all a good experience.

Sh
Review №21

Everyone is friendly.Service is great! An enjoyable experience!

Ma
Review №22

My Mom bought a sofa from here not satisfied with this place at all. We had a pick up time never happened because Daniel our salesperson didnt notify us about inventory. Went back to th store with a delivery time on Saturday never came. Theres no communication with th staff should have never recommended this place to my Mom

Ca
Review №23

I went to aarons at first and ended up leaving because the customer service was awful i went down the street just to check out what i was getting, i think the guys name was alex ! He was so helpful and just a real nice person to work with i Will be coming back for future purchases !

Je
Review №24

Good prices, competetive APR, good service over all a good experience

Jo
Review №25

Great service, great atmosphere. Good team!

Ro
Review №26

Good place to start building your credit.👍

Ma
Review №27

No one greeted me as I walked in I walked around a good 10 minutes no one acknowledged me was looking for a kids bedroom set. Left because didnt feel my business was important.

ch
Review №28

Went in to buy a TV and didnt even have them on said the company didnt want to fix the problem with the power and they expected me to buy a TV without even watching it yeah right

Mi
Review №29

Nelly is very nice & helpful

Ju
Review №30

Large selection of furniture and friendly staff.

Ma
Review №31

I am very happy for the good service from Mr. Alexander Arana. THANKS Alexander ..

Ir
Review №32

Good assortment of furniture and good customer service

Pr
Review №33

Very good service and they speak Spanish

yu
Review №34

I love your customer service

Le
Review №35

Very good excellent attention

Li
Review №36

As soon as we entered the store, a person approached us to assist us, what was we looking for? And when we decided on something, the very kind young man attended us and helped us in everything ...

mi
Review №37

Very good experience. Mr. joseph helped us a lot and he explained us very well everything thank you very much we will return soon

Ll
Review №38

I loved it, good service, very friendly the group of employees

Ca
Review №39

Very good

Information
31 Photos
39 Comments
4.1 Rating
  • Address:4022 W Commerce St, San Antonio, TX 78207, United States
  • Site:http://famsa.us/
  • Phone:+1 210-921-7730
Categories
  • Appliance store
  • Furniture store
  • Electronics store
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
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