Restaurant people KNOW hygiene is important, thank you for keeping people out that want to breath, sneeze and wipe their covid germs on everything.
We always go there to buy our coffee filters. We have a Bunn and they take a larger filter than what you find in stores. The staff is very friendly and helpful. Nice assortment of items for every kitchen need.
Unfortunately this place is so well off, they don’t need to have customers actually come in to shop. They refused to let my family come in because we were not wearing face diapers. This is not how we Americans work. We will not submit to tyranny. Shop somewhere else.
I came in for commercial paper towels and walked passed 7 employees before anyone offered to help after I found what I was looking for. That included 5 who made eye contact and looked away, including the cashier nearest to the door when I walked in. The selection is decent and with a big store swarming with employees Im shocked I had to help myself. This will be a last resort for me going forward, more business going to online retailers due to lack of service.**Additional: the paper towels are wrong. Sure wish someone had helped. Ill have to go back to exchange them. Wont ever go back. ONE STAR IS TOO MANY.**2nd Additional: Walter was helpful during my reurn process. Changed to 3 stars for Walter.
The staff is always kind and helpful! They always go the extra mile to make sure my needs are met.
Was very clean and they were very helpful
This was my first time in, and wow am I impressed. They have everything I could ever imagine. I was greeted by at least six different employees, all of which were super friendly and helpful. I will certainly come back.
Great folks and great prices! I had stellar service beginning with my 1st phone call to this place. I had help loading my purchase onto a cart instore and then help loading it into my trunk. The employees I dealt with went above and beyond my expectations! I am happy and will be back!🖤
Very helpful staff everytime we go looking for something.
Has all the necessities needed for bartenders and restaurants. Always my go- to store.
It use to have people help you look for stuff, but now nobody will help you out. I may have to stop shopping that.
This is my favorite restaurant supply store. The staff is always very friendly and helpful. And they usually have free popcorn which my kid loves.
Staff was very friendly. They were easy to find on the floor and very helpful. Merch was easy to find. Ill go back there to get supplies for our fundraising sales at school.
These guys always have the best customer service. I run restaurants all around Houston and go here for items for my video game store as well. They’re always so helpful and knowledgeable.
Great place, many items you see in restaurants that you cant find elsewhere. However, weve been here 2 times and each time their computers were down. Staff were forced to write up sales by hand and run credit cards manually. Took forever.
Lots of stuff and staff is great.
Just the best! Friendly service, knowledgeable staff, great prices
Great experience store meet all expectations. I bought a microwave and some cleaning supplies.
Great store! Great prices! Great customer service!
30 year customer No MoreThree trips to attempt to purchase Standard wire shelving.First trip they sold me three sets to discover they only had two in stock. Asked me to return Tuesday when their truck arrives for the one they didn’t have, and I already paid for. Ok. “Bring 3 more sets and I’ll buy those also”(I also bought a $2,500 refrigerator & other small wares)Trip #2 - They only brought the one shorted set.Trip #3- Website says they had a 48” and 60” set of shelves in stock so our manager in their area stops by. The 60” set is USED! Been purchased, scuffed up and returned. I want to buy both along with casters. There is indecision on 10 or 25% off the Used set. This is my 3rd trip of inconvenience here. I’ll buy for 25% off. “No, we’ve decided only 10% off the USED shelves”30 year customer, have purchased opening restaurant complete packages for 3 restaurants.No thanks. I have plenty of other restaurant supply store options.
The workers at this location need better people skills. Go somewhere else if you need any help getting your supplies. The ladies working there act like you are an inconvenience for being there. I guess they dont realize they wouldnt have jobs if it wasnt for the people that shop there. Never again.
Great place to shop. Customer service is top notch.
I have been a regular customer for the past 5 months, staff always friendly and eager to help.
Always expert sales staff AND MARKED PRICING!!! THANK YOU.
Absolutely love this store and the friendly associates. I have been shopping here for a few years.
I brew beer. The staff had some idea of what I was talking about and knew their own product well.
I love anything for my kitchen and they have all of it!
Worst Customer Serves, they ask everyone else if they needed help (White people) but didn’t ask me (Latino) if I needed help racist store!!!!!!
Great place very friendly and helpful staff
Favourite store on the planet!!!
Super nice and helpful staff.
Nice place
Super helpful & friendly service
Always very helpful
Good selection
Ms.Patty is the best
Good service
Good
Excellent service from a salesperson named Eric
Excellent
Good assortment of products for restaurants and kitchens, good prices and good service
I love the shop, its very assorted and they serve one of the best 💞💞💞 patty is a very kind cashier and Homer is another very kind person thanks to all of you. 💞
Beautiful, a dream of a store, excellent service and a variety of articles