Top Inflatable company, bar none. Great customer service, on time delivery only took 7 day from order date to delivery date, quality of inventory super. Do not hesitate, order from this company now. I hope to work with them again. A super star!
If I had to use one word to best describe Big Top Inflatables that word would be WOW! Robert and Cindy were unbelievable throughout my process of purchasing from them. They were very professional and their knowledge of being in this industry was state of the art. There are several inflatables companies that you can purchase an inflatable from but there isn’t one that can compare to Big Top Inflatables. I will never purchase from another vendor even if I have to wait on an inflatable. You just don’t find a place like Big Top Inflatables anymore. The way they care about you being a satisfied customer is unbelievable. Thank you all so very much for making purchasing an inflatable a fun and joyful experience for us!
Spoke with Robert on the phone several times before making my purchase. It went very smooth! He’s very professional and knowledgeable. Here’s the kicker!!’ He’s a Veteran who served our Great Country!!! Very honored to do business with Veterans of our military because my Father retired from the Army after many years of service. I do highly recommend Big Top Inflatables!!!! Thanks Again Robert!
Big Top Inflatables customer service is amazing. We purchased two Combo Units from them and then discovered...wow, those guys are HEAVY! (Yes, weight is posted on the website, so we should have known!) With an event two weeks away, and Big Top unable to sell us a heavy duty hand truck that would arrive in time, Robert sent me links to two different sellers. and I have a Heavy Duty Hand Truck arriving on Monday! Consider me impressed!
I was looking for an 18ft water slide after ours wasnt able to be used anymore. I found Big Top Inflatables and called them on a Saturday morning not expecting a call back until Monday if they even called me back. I received a call back on Saturday around noon and we discussed what I was looking for. Robert was very helpful and told me to think it over and call back on Monday morning if I wanted it. I called this morning and now its ordered and should be to me by this weekend. What a great company to help me keep renting out our inflatables. Also the best part was they are Veteran owned. Thank you for your service and thank you for your help with this order.
This was our first time purchasing inflatables. The customer service is TOP of the line. Prompt to return calls and emails. They love what they do and it shows. I would recommend them to ANYONE who might as me who we purchased from. Wonderful job, Robert! There’s so many reasons you are in business.
I recently purchased my first two inflatables from this company. Theyre both in great quality and exactly what I needed. Id like to especially thank Robert for being extremely helpful, insightful, and transparent. I highly recommend using this company if youre interested in purchasing an inflatable. Theyve answered all of my questions and given perfect customer service.
We worked with Robert, and he was super friendly, accommodating, and responsive. Freight was dispatched lightning fast too. Would highly recommend!
We cant wait to order from Robert again! When everyone else was out of stock or shipping would take months...this company had what we wanted in stock and we received it in less than a week!! Robert is easy to talk to and very helpful and informative. He doesn’t make you feel rushed on the phone even though he is super busy. We have had success with our combo unit and will be ordering another unit asap.
Amazing customer service. Robert was extremely helpful and helped us make informed decisions to get our business started. Extremely fast shipping and overall just a smooth process that made starting a new business that much less stressful. We are so thankful!
Its a rare moment to encounter a business with the level of customer service I just encountered here. With phones ringing off the hook during this season this business still gave me undivided attention and walked me through each of my questions to help me order the products that would help my business grow this year. Im going into this season feeling even more confident now. Roberts knowledge and passion for this business makes all the difference.
Attention all Party Rental Business owners. Hands down these guys over here at Big Top Inflatables know what they are talking about. When getting any type of inflatable the most important thing to look out for is the quality of the material and the stitch work. My first order was a package deal which included a 14x14x14 bouncer and a 18ft double-sided water slide. Never had a single problem from ordering, shipping, to continuous use. Just ordered again today. Fire Station house and Avengers combo bouncer on the way! Robert helped me but anyone on the staff can help you.
Big Top Inflatables has been AMAZING to us!! I have spoken to the SAME salesperson for MONTHS, getting ready to place my order! They are so helpful and informed, especially about us and our businesses, even knowledgeable about the difficulties we face here southern Lousiana! They are definitely the place the if u are on the south coast! They have great units, great package deals, and ABSOLUTELY the BEST customer service!! Hotshot Inflatables thanks you Mr Robert and the rest of you at Big Top!
2nd interaction within a week. Robert is VERY professional, helpful etc. Time is super important to me and everything was organized/quick etc. We will be a returning customer moving forward. THANK YOU BIG TOP!!!
Robert at Big Top Inflatables was awesome and very helpful in helping our new business navigate through the process of selecting our initial inventory. Their customer service and knowledge has been terrific and we look forward to making Big Tops our Go To Supplier for all of our inventory needs. We spent many hours researching numerous companies and their packages and collections of inflatables. We felt Big Tops and their products stood out from all the others and we are so glad that our first major purchase and decision was the right one. Thanks Big Top Inflatables and Robert for making this moment for us something to remember and grow on.Rob and Brenda SarloSilly Hopper’s Bounce and Party Rentals
Robert went above and beyond to make sure I got exactly what I needed. He was very helpful and knowledgeable about their products. Will definitely recommend using this company.
Robert was incredibly helpful. My husband and I wanted to start up our own business so I could be a stay at home mom. And I was excited/ nervous about this big investment I was about to get into..and WOW my 1st call with Robert he was sooo kind to answer ALL my questions without buying anything. And after I knew for sure this what we wanted to do. We called back a week year and Robert took such amazing care of us. I love how this company wants us to succeed!!!Thank you BIG TOP we look forward to many many more years with you allAnchored inflatablesDallas TX
I’ve bought a few units from Big Top and they all are our favorite units, primarily because they use top notch material and are easy to roll up. The units are easy to clean and don’t stain easy like other company’s inflatables. Big Top is the only inflatable company we use now!
My name is Ryan and I called Big Top Inflatables this morning to ask about pricing and starting a business Robert was helpful in steering me in the right direction I work for the state of Alabama so I deal with the public on a daily basis this is a great company and a great way to start you own business give these guys a call you won’t regret it
Its sad my elderly father just wanted to purchase a plain bouncer for his 12 grandchildren to use this summer but because I called and placed the order with my fathers credit card they didnt want to place the order. I understand fraud but wanted him to go into the bank and send payment electronically . The owner Robert said well their are many vendors to choose from but this is the way its going to work and asked if he is willing to go through the bank and send funds then we can do business . So we didnt do business with them and I am writing this because its wrong. I asked him if we can video call with driver license in hand or pay with my card in my name but he said no so ??? I guess i am just venting at this point .
Robert and Cindy were the absolute best! They were very knowledgeable, patient, accommodating, and transparent throughout the purchasing process. Excellent customer service from start to finish! They were attentive, active listeners that recommended everything I needed to be successful. I look forward to working with them in the future.
My conversation with Robert was very rewarding and he was wealth of knowledge. He answered all my questions and eased my concerns about purchasing a commercial grade inflatable. I would recommend Big Top Inflatables to anyone who wants to purchase for personal use or to start a business or side hustle.
Big Top made it very easy to make this purchase! Our ministry does a lot of community events and can’t wait to get this inflatable!
My business Moonwalk Mayhem out of El campo Texas has had the opportunity to do business with a great company big top inflatables. The experience has been 10stars. We are a veteran owned business and I currently work at the post office. Thanks again for the opportunity and looking forward to our next purchase
I’ve been using Big Top inflatable since last July. Everything I buy is good quality and they have good customer services. My shipment is always on time. They help me choose the right inflatable
Robert was very professional, knowledgeable, and patient. He answered every question I had and was very responsive. I would hight recommended Big Top Inflatables.
I had the best experience! They have the best customer service, you will not be disappointed!
Worked with Mr. Robert Savona who was incredibly responsive, professional and so helpful. Made it for a quick turn around transaction and fulfilled my needs. Extremely satisfied!!SteveStefunz Inflatables, LLC
VERY ACCOMODATING! I had so many questions as this was my first time to purchase an inflatable and the service I received from the company was fantastic! Exceeded my expectations. I will be going back to them in the future. Community feel from an established company is hard to find theses days :)
In 2019, I purchased an obstacle course from Big Top Inflatables to add to my indoor playground. Due to the pandemic, we were forced to close our doors. After a year of uncertainty, we were preparing to return to home deliveries when our business trailer (containing our equipment) was stolen. Thanks to the kindness of friends and family, we are able to purchase new units and Big Top Inflatables was the ONLY choice.Robert and his team listened to our needs and worked with us to customize a package that will jumpstart the rebuild of AIRENA Fun Center. They provide high quality products and friendly customer service. We will return to Big Top for future purchases!
Very unprofessional... didn’t answer there phone. Store is not located where they say it is. Drove out to location for no reason with no answerIn response to owners response... you called me 45 mins after I had already left you “store” location which isn’t a location. Am I wrong? You finally get ahold of me and instead of trying to make things right you attempt to justify and argued (respectfully) back and forth w me in order to get me to take this down. Should have of answered should have made things right when I answered and made a better experience that I could go off of. Did none of those things. I’m reasonable and also a veteran. I take no pleasure in this but this is facts
The operator of this entity helped me out quite a bit over the past two months or so. He gave me information needed to make a decision regarding products that I was thinking about ordering plus gave insight into how the rigors of starting a business may go.His demeanor and disposition over the phone helped to put my mind at ease and also aided in the decision making process as many questions still abound about what I may expect in the near future.At this point, I feel that I can bring concerns his direction and be led in a forward direction.Thank you for the customer service!
I started my inflatable rental business during the summer of 2020. The first 3 rental units I purchased were from other vendors. Toward the end of 2020 I was looking to add a princess style bouncehouse to my inventory. Big Top had one in stock so I ordered it. Love the product and more important, the customer service. Since that purchase Big Top Inflatables is the only vendor Ive purchased rental units from. Ive expanded my inventory to include 2 more waterslides and a combo unit, all purchased from Robert at Big Top inflatables. In my opinion they have the most upfront and transparent pricing and the best customer service. Robert spends the time to answer all of my questions, provide advice related to which units have the greatest demand, and has even responded to emails over the weekend. I have not found that level of support from any other vendor in the industry.
Awesome customer service. Great deals! Will buy again!
I purchased a 15’ slide for home use. Robert was incredible to work with, he takes the time to talk to you about your specific needs and what they offer. Shipping was lightning quick, about 3 days. The slide itself is extremely durable and was easy to set up. After I received the slide I had a question about setting up the misting hose. I called on a Friday close to 5:00; call was answered immediately and Robert walked me through the very easy set up. I highly recommend this company.
EXCELLENT CUSTOMER SERVICE FOR OUR NONPROFIT ORGANIZATION WAKHANYEZA WOUNSPE OTI!!QUICK SHIPPING, STURDY EQUIPMENT!!
I highly recommend Big Top Inflatables, our salesman Robert was very knowledgeable about the products. He provided additional information and tips related to running a successful party rental business. BTI has definitely captured Bluebonnet Bouncers business for any future purchases.
The staff was very helpful and very friendly!! Answered all my questions
Big Top Inflatables is Amazing!! We have always had non commercial bounce houses for the kids but the older they get the faster the cheap ones online get destroyed. So we decided to make the investment in a commercial grade bounce house and found big top inflatables online. Robert was incredibly helpful from start to finish answering all our questions and even following up to make sure we received our delivery. The bounce house is top quality and the kids will enjoy it for years. Thank you Robert!!
I am blown away at the amazing customer service I received. When I called a live person answered the phone and was extremely helpful even went so far as to point out ways to save me money when ordering. The fact that this is a veteran owned company makes this even better. Thank you for the wonderful customer service and advice. It is much appreciated.
Big Top Inflatables really came through Divine Inflatables. Their free personal consultation was top notch. I definitely will be using them for all my future inflatable needs.
I do not believe I have every meet anyone so kind. Big Top is really there for their customers. I did not feel rushed at all on the phone. All my questions was answered, and some was before I had the chance to as them. Very hard working, HONEST up front people. I will forever be going back to Big Top for all my businesses needs, for many more years to come. GREAT PEOPLE OVERALL. I feel 5 Stars is not enough.
The website is very easy to use. And Robert is very helpful and kind. Best inflatable website I have used.
Very professional was able to get what I needed within 45min. And the financing program is top quality.... very happy customer and look forward to alot of future buisness
Excellent, Excellent, Excellent, very helpful they had no problem in answering all my question and guiding me through the process
We recently started our own business and with Roberts expertise and knowledge he was a huge help to us when purchasing our inventory and answering many questions. After our items were delivered we still received the great customer service. It didn’t just stop with the the sale. We will be purchasing more items very soon and Big Top definitely has our business.!
I did a lot of research before placing an order for my first unit. This may be a one time thing or could turn into a business.....time will tell. Robert was EXTREMELY helpful and knowledgeable and patiently answered all my questions and concerns. He came highly recommended on the moonwalk forums and I have to say, they were right! It also feels good to support a veteran owned company. Thank you so much for making this process so easy!!!
Robert Savona was awesome to work with. No matter what time it was he was always by his phone to answer questions. After deciding on the unit all other paperwork was a smooth and easy process. Ill buy again from Big Top because of him. Thank you Robert.
Where is this business actually located I drove over 3 hours & I can’t seem to find it
I recently ordered a waterslide from this company. I was nervous about paying over the phone. I can say Robert did a excellent job. I received my tracking information through email. I ordered a slide on Friday and it was delivered within days. I’m impressed on the speed of the entire process. The slide is beautiful. Thank you sir. I will be definitely using your company again soon. Highly recommend this company. I couldn’t believe all the 5-star ratings. I never seen so many before lol. I see why now. They get the job done efficiently 👍🏾👍🏾.
Wow. What great customer service. Very imformative, friendly and great pricing. I am super excited to get our new water slide. They will have it to us in less than a week!
Robert was AWESOME!! he made my first-time buying experience better than I could have imagined! He answered all my questions and more! Definitely recommend and Ill be a returning customer for sure
I Absolutely LOVE working with Robert at Big Top Inflatables. He is Knowledgeable, Friendly and SO Pleasant to work with!!! I found their company on the internet and was Impressed by their Many Excellent Reviews. After spending 45+ Minutes on the phone with Robert, I felt like part of the Family. I had purchased a Commercial Bounce House from a different company recently. It showed up damaged. We had CLEAR documentation and photos of the damage. The company out of California did NOT stand behind their product and called my staff Liars and Sneaky . I am Extremely Pleased that my Terrible Experience with that large company out of California allowed me the Pleasure of doing business with Robert and Big Top Inflatables. It showed up on time, I was communicated with daily and the tracking was easy. Robert, THANK YOU for a Great Customer Experience!! As a business owner, I Truly Respect your Expertise, Friendly-Positive Attitude and the Clear Integrity You hold high in the way You conduct business.! We had a Wonderful Holiday weekend with the Inflatable! The kids are still grinning from ear to ear.... Thank You for Many Many more Fun Family Times on the Horizon!!!! All The Very Best, Christine Moore
Big Top has helped us grow our business to to #1 rental company in our market within a matter of just one month! Speedy service, reliable information and just all together making sure we’re taking care of! I wouldn’t order units from any place else. Thank you from Mo Bounce Inflatables!
I love the personal touch that Robert provides. He went above and beyond to find an inflatable unit that fit our needs and tight delivery timeframe. He answered all of our questions and made us feel extremely comfortable with our purchase and in this day and age, it’s hard to find customer service like that! With Big Top, I feel like we joined a “club” that we can feel comfortable calling on for any of our future questions/needs and they will be there for us!! Highly recommend! Thank you!
What an amazing experience! Thank you for all your help! Made the process from start to finish absolutely wonderful. Patient, helpful, caring Vet owner and operated. God bless them. We have worked with Nina jump and Bounce buy in the past but the level of care and support here at Big Top is unsurpassed! We will definitely stay with them exclusively!
I contacted Big Top Inflatables to inquire about a Halloween Art Panel. Robert responded to my inquiry immediately. Robert assisted me with ordering the Art Panel and provided excellent customer service. The quality of the Art Panel is very impressive! I’ll definitely be ordering from Big Top Inflatables in the future. Thanks again Robert!!!
I was nervous to purchase at first being new to business, but they have been wonderful. Any concerns you have or questions, ask. Theyre incredibly knowledgeable of this industry and are a great resource to have to information as well as purchasing advice.
I was very pleased from the time I made first phone call to Big Top Inflatables. Robert was very helpful in describing the products. Ordering was simple and easy. Shipping was great, they even upgraded my shipping at no cost. I set up the combo and slide this weekend and I was very impressed with my purchase. Thanks Big Top Inflatables!
Very professional and informative. All questions answered. Took time to explain and not rush thru phone call on a late Friday afternoon. Thank you.
Amazing customer service very nice friendly not pushy. The equipment is top of the line my customer enjoy the variety and not plain inflatables you receive with other companies would definitely recommend this company to others. The owners follow up with your orders and help you track your equipment. Truly amazing would give them 6 stars if there was an option.
I have ordered 5 Inflatables from Big Top Inflatables and every time I speak with Robert he is willing to work with me so we make a deal. He is as honest and professional as they come. I will be doing business with them from here on out because I get the best service and the best prices.
Thank you Robert. I enjoyed talking with you yesterday afternoon. I’m sure we will receive years of smiles, laughter and appreciation from our children. We will likely make our new inflatable available to others once we become proficient operators.In regards to sanitation and disinfectant practices, feel free to contact me at any time if you have questions. We have reps around the country that can assist your customers. The product that we have is SaniDate 5.0 from BioSafe Systems. We recently submitted SaniDate 5.0 efficacy studies to EPA to amend product labels listing effectiveness as a disinfectant for use against COVID-19. As we discussed, this is an inexpensive and effective measure to disinfect inflatables and recreational equipment.Again, thanks for all of your help. Looking forward to lots of fun in the future. Have a blessed day.J Tom DooleyBioSafe Systems
Ive just made a major purchase from Big Top Inflatables and I feel very confident. Robert was very courteous, professional, and knowledgeable. I appreciate the guidance and patience he gave in answering all questions. He was genuinely excited for My business venture. Refreshing!
Very helpful in buying my first inflatable, Im a stay at home mom and trying to start a new business. They made the buying process easy and made sure I had everything I need to get started.
We recently purchased a 5n1 combo and a water slide from Robert and his company! From the first moment we made contact with Big Top Inflatables we were take care of with every question we had. After receiving our bounce units, we encountered an issue with the delivery agency where we got charged an extra amount for an issue that was onbvious the delivery companies fault. We contacted Robert to get advice and see if he had had any other issues like we were having, he asked to see the invoice they sent us, in the meantime we were dealing with the agency on a resolution, we received notification from Big Top inflatables that they were going to take care of the extra billed amount for us for the inconvenience it has caused. The issue was resolved without them having to pay the bill, but for Robert and his company to offer to do that is nothing short of amazing. He is definitely in support of his customers and will make sure they are happy and help them any way he can! We will definitely be repeat customers for Robert! And we highly recommend his company to anyone that asks! So Robert keep doing what your doing your company is amazing!
Great product, great customer service. received my shipment in no time. couldnt be happier. AFF
Very professional and customer service is one of the best I have had the bounce houses are great quality and fast delivery thanks for your help
I had never ordered through Big Top before, but I am glad that I did. Their represnetive Tom was very knowledgeable and helpful with what would be the right purchase for my business. I would like to thank him and the company for their time, patience and diligence. I’m looking forward to receiving my new water slide. I know that I won’t be disappointed.
Big Top was such a pleasure to work with when starting my new business. They provided me with more than enough information to make the adequate decisions most new business owners have to make, as well as their turn around time for any questions I had was astonishing! Highly recommend Big Top for all your Inflatable needs!
Big Top Inflatables provides excellent customer service and supports communities around the country with incredible products. Anytime I call for questions, advice or for purchase they are always ready to serve. HIGHLY RECOMMEND!!!!
Big top inflatables we’re professional and easy to deal with. Will always come back to them if I need anything. Very helpful and smooth transaction on everything.
I dealt with Rob from this company and he was very professional, he was easy to talk to, and he was very upfront with giving any and all information than I needed. I just ordered my first combo from their company and he gave me excellent customer service. if I ever buy another one in the future I will definitely go through him again.
Very kind and polite. Very easy to deal with. professional and knowledgeable . will definitely be dealing with again in the near future
This is the best place to purchase your equipment for your Bounce house business. Robert and the service at Big Top Inflatables are very professional and are willing to answer any questions you may have. This is an American/Veteran/law Enforcement owned so It was very nice to know that you could trust this company every step of the way. I would highly recommend this company.
What a Blessing💖😇 Excellent Service by Rob. You can trust his Opinion & he is Honest. We have been in business for 31 years, It’s nice to see a business that’s not just selling you equipment, but wants you as a long term customer. Looking forward to purchasing much more in the future.
As a new business owner opening an inflatable bounce house party room, I was extremely impressed by Big Top. The sales rep was knowledgeable, friendly, and had products to me within just a few days. I highly recommend Big Top! They have all my business from here on out!
Big Top Inflatables is an incredible company to purchase from, The buying experience is easy with their extreme efficiency. Robert treated us like family and is always so patient with my many questions and concerns. LOVE Big Top Inflatables!
Great customer service! Staff was very helpful in informing me about how inflatables worked, best practices and worked for solutions in our budget! highly recommend!
Top Quality Service, I recommend everyone to purchase from Big Top Inflatables
Robert was very helpful and worked with me to get what i wanted at the best price. Very friendly and informative. Would purchase again from Big Top Inflatables!
First time I called, we talked for over an hour. Got some invaluable advice about ordering inflatables, which was extremely helpful for my business. Since, I have placed 3 more orders, its the only place Ill shop now!!! Great job Big Top!
The staff were very helpful. I feel like I got a pretty good deal for the money. I look forward to continuing to do business with them.
Robert is Amazing and so Helpful with tons of experience. Thank you for making things so easy!!!!
Robert was a pleasure to work with. Very pleasant and knowledgeable. I definitely will be a returning customer.
I spoke with Robert several times with a number of questions. Each request was met with efficiency and courtesy. The product is top quality and I have happily recommended Big Top Inflatables to several friends and colleagues.
Smooth transaction. Very friendly and great communication. Would definitely do business with again. Thanks!
Robert was very helpful and got me the unit I needed at a great price. I look forward to continuing my relationship with Robert and BIG TOP inflatables!
I am new to the Bounce House Business and working with Mr. Robert was a down right pleasure. He explained everything well and walked me through things that I needed to know, to get my husband and I started with our New Business Venture. I will continue to do Business with BTI well in the future :)
Great service. Got what I want with a great deal. Thanks rob.
Great costumer service all the questions I need answered the answered with out hesitation and made me feel very comfortable with my purchase.
I am currently waiting for my product but just the customer Service alone was Stellar so I am sure the product will be just as equally amazing!!! We searched different companies and Big Top by Far was the most respectable and Professional!!!
Great customer service, fast delivery. This is our second time doing business with them and will continiue to do more!
Great company. Have purchased several units of our time of operation and have always been pleased with a well crafted product, excellent customer service, and very fast delivery times.
Thank you Big Top for being patient with me with my order.You also gave me a discount on top of a discount because I was a few dollars short.I cant wait for my delivery.Thanks
In the process of starting my business I would have to say this company is outstanding. Rob was very helpful and knowledgeable in how to start and succeed in the business and make it grow.
Big Top went above and beyond to make this deal happen for me as a start up company I really appreciate all of the extra steps they took to make kids a seamless process.
We have been using Big Top Inflatables for years! Robert has always been super helpful and very nice! We will never use another company!
Great service. Very friendly. I will definitely be doing business with Big top again.
Ive been in the inflatable business 29 years. This is a fabulous manufacturer. Great product and service.