I have lived in this town for a decade and never once been able to find a good pair of jeans here. This store has cheaply made jeans that never fit right. They have a whole wall of Levi’s, but don’t worry, they’re all the same style. Not everyone wants to peel off their jeans.
Black Friday deal for kids are good today.
I always have really good deals a lot of shopping here
5 stars for exceptional service on top of great quality products. I absolutely love this particular store for its friendly, courteous, professional staff. They go above and beyond to fulfill the needs of the customer. Mrs. Magda whos part of the MGMT team has been more than a great help to me. Big ups to the entire staff!
Got some really good deals back to school and sales lady was very friendly
Couldnt get help, once I got someone else to help, they went back looking through everything for the size I needed. I realize COVID has slowed things down, but they had an amazingly pitiful selection of white mens dress shirts and customer service was lacking.
Love PenneysI use online ordering than I pick up my orderFast friendly service
Customer service excellent . Personal employees friendly . Overall store cleaness awesome no cluttered on floor .
Salesperson very helpful. But selections somewhat limited.
Great sale just bought my sons nike and Adidas for a cheap price
I havent shopped at JCP in a while. I was so surprised at their great prices. Many clothing items were just as inexpensive as other known super centers and the same brands as well. It was quiet and employees were so nice and helpful. It was just great! Ill be back soon.
Love jcpenney has always been one my faves
Cindy was very helpful with my looking and jewelry giving me price and being patient with me.however I didnt buy shop a little came back and Dora help me with my purchase and went great 👍
Dont like the lay out had to walk all over the store to find all the shoes. But there were some great sales going on
Not a great selection and pretty messy. Some good deals to be found.
I just bought 8 pairs of shoes paid $50 must I say very good bargain!!
Had to return an online order due to wrong size ordered. Excellent staff and very friendly.
Glad they have a bathroom opened and super clean
J.C.Pennys staff was very knowledgeable & helpful.. a pleasant experience
Its a JCPenney! Just what youd expect from a JCPenney Store!
Friendly and a good clearance selection.
The selection in the Big & Tall area is dwindled to nearly nothing. The customer service though is Great! I dont know how they are kept up in spirit but it works. Id give the cashier/check out lady 5 stars.
JCPennys has always been my favorite place to shop
I normally dont shop at JCP, but I had a fantastic experience with not only the Black Friday deals but the customer service from Marilyn at the jewelry counter was phenomenal
I had my hair burned by another Salon, i dont remember who told me to come and see Sarah! She looked at my hair and said it was burned and would need weekly treatment to condition my hair and bring it back to life! I kept with the weekly treatments ! Now i dont want anyone touching my hair! Only Sarah! My perms have been very nicely commented by friends and people who say the curls look natural!
Clean, friendly cashiers
Stop by to look for some jewelry for my wife and daughter. Found it.
Not the JCPenny of days gone by.
Great place to shop! The employees are very attentive and willing to help. This is where Ill be going to buy my clothes from now on.
Great service! The store manager Todd help carry a my purchases out to my Lost car. We found it about 10 min later . Now that is Service thanks Todd.
Nice store with the best deals. Some things are even cheaper then Walmart. Will be back
Store needs more stock.
Very warm, friendly and helpful staff. Excellent customer service, which we all know is very important. I wont hesitate to return or to suggest to a friend to shop there
Kinda empty, otherwise good.
Good selection of clothing
I just love JCP. The deals never stop
The store was HOT! I thought I was going to faint! I had to wait in line behind 2 other people and they took FOREVER mostly because the cashier wasnt bothered by the growing line. She wasnt in any hurry. There should have been a second cashier! Not happy. Im 71 years old with back and leg issues and I had a hard time standing for at least 15 minutes or more.
Over priced dime store products you can purchase for a fraction of the price on Amazon.
Was empty
Always good place to shop. The selection is always varied.
In general, seems an ordinary JCP. However, neither cashier, assistant manager, nor store manager was familiar with JCP online price matching policy from their own website that had been in effect since 2016. Ultimately refused to honor the JCP policy, over what would have been just a few dollars difference on some jeans. This is not a good experience, but the feeling of hostility from management regarding the issue was entirely uncalled for.
Customer service is awesome
Deals everyday !
I love this store. They always have what Im looking for and its great to always see what is new. Good customer services and good prices. Thank you
Have gone here for years.
Went looking for a red shirt for a special purpose found many too choose from. Great place but I usually dont shop there as prices are normally out of my reach.
I love their clothes, shoes,and everything else. Its one of my favorite stores in the mall.
I decided I wanted to smell fancy. I went to the mall to get some man perfume. Jcpenney has a decent selection and the sales woman helped by giving me her perspective.
Place is great . Its vast in comparison to most stores . It also has great employees with an amazing sense of humor .
Selection is poor and prices are high.
THANK YOU to the manager of this store!! It used to be so crowded with clearance racks crammed from east to west, but it now looks like what I think a department store should look like. I wish theyd go back to the old model for the shoe department (not self-serve), but I think that ship has sailed. Good job, tho, on the improvements made since Christmas.
A great place to shop with a wide variety to choose from.
Great sales, great prices! Staff is friendly and helpful.
Good deals today
I always find what Im looking for.that makes me happy
They have great sales and offer great service. Staff is friendly and knowledgeable and really helpful.
Great value. Friendly staff. The place is under repairs for storm damage and yet they didnt affect the accommodations. Under new ownership and I met the owner . He has made significant positive changes to improve the motel.
Did not have anything new out I have already bought 12 tops 4 Christmas, my wife is 3plus size. We were looking 4 a windbreaker but no 3 x
I went to pickup an online order, thereby saving me 8.95 in shipping. Very easy and efficient. Very nice clerk!
The staff in JC Penney are always kind. However, Caitlin, at Sephora (inside JC Penney) was extremely rude!
Wonderful high quality items on sale t reasonable prices love visiting J.C.PENNYS
Needed a suit, different styles to choose from, love my Stafford Jacket in basket weave pattern in Light Blue, slacks and tie!
One of our favorite places to shop! Cindy @ the jewelry counter is a blessing!! Thank you Cindy for always being in an awesome mood!
I love shopping at JCPenny. They always have great sales. Thank you
My son fell from the basket inside the store ya its not there problem but no one came to see if he was ok or anything no one showed up and they have alot of workers everywhere
I always find something nice to wear and my wife she can only seem to find stuff for her here that fits her perfectly
I found a be as dutiful dress for Easter...it was so pretty that the cashier bought one for herself...
Ordered clothes for the entire family. Opened the box all together and had a blast. Bought about $500 worth of clothes and after clearance prices plus online coupon I only paid $150!!! Great quality clothing, super fast shipping, and everything was individually packaged so all of the outfits stayed nice and in tact! Thanks Penneys!!! Xoxo
Great place for me to find my petite capris. They also have Great prices!
Professional and friendly. Good products! Shyler was amazing.
Just went shopping with my mom . There was a sign by the vanity fair underwear. The sign read buy two and get two at 50%. So we got four pairs. The cashier named Brooklyn charged us $8.33. She was rude. The total came out to $36.07. Paid her $40.07. When she was about to give us the change. She didnt have enough ones . So we offered to give her a dollar bill to get a five dollar back. She said they couldnt do that . She didnt even say thank you, come back or even a merry Christmas
Clean and clutter free! Very delailed store with friendly employees!
Great friendly service and always has what Im looking for at a great price!
Good sales
Our sales person, Weston, in Jewelry Dept was wonderful. Very friendly, knowledgeable and helpful in picking out the perfect ring I was looking for.
Great deals and fantastic staff.
Went to go get my hair cut by Deborah as always an amazing job.
Columbia jackets at a $20 price
Has always been my favorite place to shop for clothes, this location has a very small big and tall section though. I wish they would increase that section.
Its still a good place to shop for clothing with a little better quality but need to lower prices a little more on their sales.maybe they will soon.
The service was great they were really helpful and help me find great deals
Great clothes for great prices.
The area in which I’d like to shop is continuously a MESS. I had hopes that once the renovation was done things would be better but I guess it’s just not going to improve. I never see employees straightening the area, nor can I tell that any attention has been paid to it.
Found what I wanted in the clothing department at a reasonable price.
Good staff. Very helpful
I got me a real nice shirt good thing for the specials
Was in line to pay for one item. Another customer came in with returns and the cashier wanted to help her first although we were standing there to pay. Was upsetting.
Good selections, sale items were not really good price, very nice staff and very friendly.
Reasonable prices on name brand clothing.
My girlfriend loved that James Avery is sold at the mall.
They had everything for grannys funeral
Well stocked. A little messy. Long wait to check out.
Rude staff.
Dressing rooms are still close!ll But glad its open
Always Awesome!!! We Love JCPenny!
Good job, had just what I needed.
Not a large variety prices are not resonable
Love this place... so many things Ive gotten on clearance racks... smart shopper here.