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Mitchell Toyota
1500 Knickerbocker Rd, San Angelo, TX 76904, United States
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Mitchell Toyota
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Es
Review №1

I had a great time at Mitchell Toyota! Zach Gomez made every part of the visit great. He was extremely respectful, polite, and was very knowledgeable when answering any questions I had. Zach helped me find the exact truck I wanted and made the buying experience very simple and straightforward. Overall, my time at Mitchell was great, from selecting, buying, and squaring away paperwork. When the time comes to get another vehicle, I know I can count on honest people like Zach to help me find the exact set of wheels I need.

Aa
Review №2

Awesome service and special thanks to Corina Carbajal and Robert Medina, great job very Easy,and very recommended!!!!

j
Review №3

We met Adrian while shopping for our mom! He was kind and humble and genuine, which takes the pressure off buying a new car. He got her exactly what she wanted and made modification inquiries on her behalf. We are grateful…. So grateful that I went back to Adrian within a couple of weeks and he helped me secure my new 4Runner. He was always a text away when I had questions and made it so easy, that I literally just had to walk in and sign paperwork with Fabian! I appreciate the hustle, the research and the legwork that Adrian put in, for my family. Adrian is a cool cat and I recommend him and the Toyota team for any future car buying needs!

Me
Review №4

I am very pleased with my experience at Mitchell Toyota in San Angelo. Todd was able to get me into the right vehicle and pricing that I wanted. I am extremely busy and could not go in person. He was able to do everything except for the final signing over the phone. He was attentive to my needs and knowledgeable about my purchase. A huge thank you to Todd! He is a Rockstar in my book!

Sa
Review №5

Zach Gomez was fantastic!!! Made buying a car a pleasant experience which is rare. I would 100% buy a car from him again!

Ma
Review №6

Ernest was very helpful. I would recommend him to anyone looking for a vehicle. He was polite and very enthusiastic.

Aa
Review №7

Mitchell Toyota was fantastic to purchase from. There were no gimmicks, no games, they just wanted to sell a truck and pretty much did what I had asked for. Zach was a pleasure to deal with, as he was very knowledgeable about all aspects of the business. Straightforward and easy. It was terrific all the way around.

St
Review №8

Purchased a 2020 Tundra over a year ago and have alway had issues with my steering vibrating the day I drove it home.I brought this to tgeir attention to get checked out and had to find time for scheduling to get this fixed.They could not get it done and wanted to charge for wheel balance.I took it to discount tires and they balanced and rotated no charge. Problem with vibration was not as bad but slightly there until it was time to rotate again and the problem came back.Turns out the truck needed an alignment all this time.I brought this to the service departments attention and they said it is out of warranty.I explained that I had this problem from the first day I bought the truck.I even had them look it up on my history of having issues with steering and theyre not going to fix without a charge even after they fou d my history of Having this issue.I had to take it elsewhere to get fixed.Worst experience ever buying a new vehicle from Mitchell Toyota.Not buying another vehicle from Mitchell Toyota.I feel duped.

An
Review №9

Adrian was amazeballs. Got us a great car at a really affordable rate less than 200 a month. Runs perfect. Everyone was super nice and helpful

CH
Review №10

Took my 2000 land cruiser to service department to have key fob programmed. I got phone call from service department stating it could not be programmed because the door lock actuators were not working. I asked how much repair would cost and was told $2300. I picked up my vehicle after paying $130. I found parts to repair for literally $20 and about 3 hours of labor. (Watched a YouTube video on how to repair) It now works perfectly. Honesty? Integrity? Trust? That’s what they say on their commercials. Shameful. Will never go to Mitchell Toyota again.

Ca
Review №11

My wife and I had a great experience working with Zach at Mitchell Toyota. He listened to our budget, interests and kept in touch throughout the entire process. When we felt confident and willing to move forward with purchasing my wifes car, he helped us every step of the way! This was a very positive experience and we are truly happy with our purchase. Many thanks to Zach and Mitchell Toyota!

Do
Review №12

I shopped, made a deal, bought a car, and never left my house! Janel Balderas was amazing and got me EXACTLY what we wanted and was 100% honest the entire time. Buying a used vehicle without looking at it requires a lot of trust and I never once thought that Janel was just trying to make a sale. My daughter is in love with her new car! Janel was the first to reach out to me as I had contacted various dealerships with questions on vehicles in the area (Midland, Odessa, and San Angelo). I wasnt going to just settle for any car as we have been window shopping for a few months, and Mitchell Toyota delivered a great car with great customer service!

Az
Review №13

Very pleased with my purchase at Mitchell Toyota. I highly recommend talking to Bobbie Osborn for your next vehicle!

La
Review №14

We have had a great experience at Mitchell Toyota. Ernest Garcia has been a great help goes above and beyond with great customer service. Everyone there are so nice and welcoming. I would highly recommend my family and friends to go to Mitchell Toyota. Thank you all so much!

Va
Review №15

I had the best experience at Mitchell Toyota! I’m loving my new car!! It has everything I was looking for! Robert Medina made the transaction so simple and clear for me! I would highly recommend him and the dealership to my family and friends for their next vehicle purchase! Thank you so much! 🤗

Ro
Review №16

Nice people, good work. This review is for the creature comforts of the visiting customers. Do not expect wifi service here. Not available in service department waiting room. Vending machines take credit cards. Hot coffee is available, might have to brew it yourself. It is definitely antiquated. Newer dealerships offer popcorn, fresh fruit, and a tv with a screen larger than 27 inches.I still use my Toyota dealership proudly. They just need to get updated.

St
Review №17

Todd Alderman was the first salesman I had ever dealt with when I first started my car purchase journey. It’s been a long one and after months of searching, I finally found the one. I’m super happy to have ended the journey with Todd as my salesman. As a first time buyer, it can be scary to go to a dealership and deal with the sharks I have been warned about but Todd was nothing like that. From the first time I visited, he was friendly, helpful, accommodating, and showed me options that I would like, while never being pushy or stalling on my time. He knew my price range and requirements on the vehicle I wanted and he surely delivered. I appreciate his help very much and I appreciate Mitchell Toyota for making the process so smooth and easy for me.Greetings,~Steph

Un
Review №18

A very great experience!!! Mitchell Toyota THANK YOU!! Shout out to Robert Medina,for me he is a 5/5 all ⭐️⭐️⭐️⭐️⭐️salesman, he made everything smooth and easy!!! He never stops workin from start to finish.By the way, i shipped the vehicle from Texas to Cali and he was there until it was shipped and loaded to the truck with pics and videos. If you’re planning to buy a vehicle at this dealership ask for Mr.Robert Medina 🙌🏽

al
Review №19

Bobbie Osborn is the best sales representative there at Toyota. She got me into a GMC Denali 2020. She Did an awesome job getting the payments we want and trading in our Mazda 2017 cx5 grand touring for the trade in price we asked for. Toyota definitely worked with us on everything and was very professional and family friendly considering I had my 6 month old baby.I definitely recommend Bobbie Osborn for anyone who are looking to trade or looking for a new vehicle!!

Jo
Review №20

Bobbie was awesome and easy to work with. Thank you again.

Sh
Review №21

My husband and I bought two new Toyota vehicles this month. Velton Taylor was the salesman for both trades. He was very professional and friendly. We feel very satisfied with the two trade-in deals we made with his help. He retrieved items we left in both vehicles and contacted us to retrieve them expeditiously. We appreciate that. He was very patient with our having to change pick up times as we were out of state upon the arrival of the second vehicle. We would recommend Velton as an A-1 salesman.

Sh
Review №22

Very easy to deal with, no high pressure techniques which would have caused me to walk out the door. Completed the transaction and drove the new car home the same afternoon.

Zo
Review №23

I LOVE my new car!!! Y’all, I was able to make my first big purchase at the Toyota dealership on Knickerbocker and Robert Medina made it so fast and simple for me! I was very pleased with the customer service and I would definitely recommend to all my friends and family! If you’re looking for a new or used car call Robert Medina, he will make it happen! 🤗

Fe
Review №24

I had the best online /phone shopping experience in less than a month ROBERT MEDINA helped me all the way through the process I personally asked for him and he was there all the time to answer all my questions, I’d also shipped my brand new Tundra TRD PRO from Texas to California and I got to be honest I was scared of the process but at the end everything went so smooth, and I just got to say hands down to this Guy 🙌and all the personnel involved in my online purchase . So THANK YOU ! And for every one out there trying to get a new car / truck this place MITCHELL TOYOTA is the right place !

Ke
Review №25

I had a pleasant time purchasing a vehicle from Mitchell Toyota, San Angelo. Bobbie Osborn was very friendly and made my experience there a lot of fun - I highly recommend her! :-)

Ke
Review №26

I have a great history (4 paid off vehicles, no missed payments) with Toyota Financial Services. So, Mitchell Toyota went to bat for me in spite of my poor credit rating (divorce) and got me a great deal through TFS on a new Tacoma. Their willingness to work with me got me out of a jam. I couldn’t be happier!!!

Ji
Review №27

Will Dyer, Roberto Medina, and last but not least Favian Salazaar. Thank you guys for putting me in the Tacoma I have always wanted. Will, you got an amazing team keep up the excellent work and I will be back!Jim

Ge
Review №28

We purchased our 2021 Toyota Tacoma from Janel at Mitchell Toyota. We did most of the deal over the phone so the transaction was seamless. Very friendly, knowledgeable sales person. Great deal.

Da
Review №29

Got me in on short notice for oil change tire rotation right at 45 minutes. First time here first time Toyota owner. Very satisfied customer here.

Ni
Review №30

Great experience. Everyone was friendly & professional. Got the vehicle & payments I wanted - can’t complain!

J
Review №31

I want everybody to know that these guys take care of my recall in a heartbeat and did it so professionally…. I recommend Mitchell Toyota to anybody any day of the week…..

Ke
Review №32

Mitchell Toyota’s staff is Very Professional and Easy to work with. I’ve traded there for a few years and will not go anywhere else because of that and because I’ve been sold on Toyota since. Thank you to all of the Mitchell Toyota Team!! God Bless

Je
Review №33

Robert at Mitchell Toyota was great to work with on my recent Tacoma purchase. He was open on the dealing and vehicles as I was looking at about 3 different vehicles always helpful and living up to their motto of we put the deal back in dealership. I would highly recommend Mitchell Toyota to anyone in the market for a new or used vehicle and see Robert he is very good to work with.

je
Review №34

Great customer service! Robert Medina is amazing. Definitely went above and beyond for me. I told him what i wanted and he FOUND EXACTLY what i was looking for all the way in Connecticut! Thank you ROBERT !!

Al
Review №35

Great dealership and great customer service. Bought a 2021 Toyota Tundra TRD Pro and Robert Medina helped me every step of the way till the delivery of the truck all the way to Connecticut from Texas! They helped make the process smooth and easy even being almost 2000 miles away! Will definitely buy from them again!

Fr
Review №36

I would like to share with Mitchell Toyota and more specifically Abe Stecher that my experience was a great and friendly one. The process of the purchase was a smooth one. I really appreciate the time Fabian Salazar took with my family. Overall we really enjoyed the purchase and are truly happy that we came across Mitchell Toyota. Again, thank you Abe for doing a great job and being honest. It was worth the travel.

Ky
Review №37

Customer service was outstanding. Todd Alderman helped me and my wife find her next vehicle. He took the time to understand what we wanted and showed us different options. We really appreciate them staying late to get us in a vehicle we would both enjoy. Mitchell Toyota is #1 in our eyes! Thank you guys so much!

Lu
Review №38

First Of All We Would Like To ThankCurtis Andrews On His GreatService As A Salesman..He Helped Us Find Our NewTundra..This Is The SecondToyota That We Buy From Him..God Bless You Guys..🙏🚘

Mi
Review №39

The senior associate in service, Dawn, was very nice. They serviced my vehicle quickly and provided an easy solution to an issue I was having. Folks in sales did not appear to be wearing masks, which was a bit unnerving. But my business was with the service folks, not sales.

Br
Review №40

Super happy with my new car. The process was quick and simple, and everyone was really nice :) Thanks Zach Gomez for the great service!

Me
Review №41

I had an amazing experience buying my first car with Zack . He knew what I wanted and found it . He even went the xtra mile to make it presentable because the detail shop was behind ! His communication between my mother and I was exceptionally .I highly recommend Zach Gomez to be your go to guy at Mitchell Toyota !!!

Li
Review №42

Best trade-in on my car and they got the payments exactly where I wanted them! Go see Bobbie! She will make it happen! Ask her about floor mats 😉

Sa
Review №43

I had a great experience with Clint Dooley. He worked with me on my car. Clint made it really easy and convenient. He worked on my deal for me so I got the car I wanted. He was outstanding sales man and a honest salesman. You never come across honest salesman no more. He wasnt pushy and trying to make a sale. Clint is the man you want for a salesman. I recommend all my friends and family to go to Clint Dooley.

Sa
Review №44

The service department is very helpful and does a great job as long as you have an appointment its an average wait time for services.If you are looking to buy a vehicle from Toyota, which lets be honest Toyota vehicles are very reliable. I personally would not buy from this dealership. My experience made me feel like there was a lack of transparency from the dealer and they were unwilling to work with me and resolve my issues with the transaction, not even the general manager was willing to even try and negotiate a compromise. You will get a better deal on a Toyota from a different dealership.

Ha
Review №45

Service is great, but clearly the people here are unconcerned with their customers health. I saw one employee wearing a mask and two customers wearing masks out of the dozen I saw. Disgusting.

Pa
Review №46

Deal was made quick with no run around. We would definitely use Abe Stecher again.

de
Review №47

I drove through the lot and Todd Alderman stopped me to give me his card. Very nice. My wife and I were ready to purchase last weekend. We looked him up and he helped us find exactly what we were looking for. He listened to us and made the experience a good one. The dealership played the usual purchase games but we were able to get a fair deal. I recommend looking here.

Lu
Review №48

I took my dad there to look at the Toyota Rav4 and he drove out with a brand new Rav4! Our purchasing experience was extremely painless and Abe was a true gentleman through the entire process. Very pleased!

Tr
Review №49

Worked with Curtis Andrews at Mitchell Toyota. Easy and simple. Nothing negative to mention.

Oz
Review №50

Curtis Andrews is hands down the best sales representative we have dealt with in a long time. He is very professional and respectful of your time. Everyone we dealt with was very kind. Will most definitely use this dealership again.

Tr
Review №51

Dropped off my vehicle for a couple recalls. They took care of it in a timely manner. Didnt try to sell me antlything I didnt need. Jeramy in service was great and the tech did fantastic work.

Sa
Review №52

We recently purchased a Highlander Platinum and our salesman was Todd Alderman. He was the perfect salesman. Not pushy but super helpful and accommodating. Knowledgeable about the car and options available. The finance department was fast and accurate. This is probably the best car buying experience that we have ever had. We thought we would get a better deal if we went out of town and that is just not correct. I had two other offers I was considering in the Dallas/Weatherford area and Mitchell Toyota beat them both. They wanted our business and not only did they earn it they deserved it. Shop local!

Sa
Review №53

My business partners and I were looking to get some new work trucks and the team at Mitchell Toyota was great! We knew we wanted to purchase from a locally owned dealer in San Angelo but initially weren’t sure where we should go. Thank you to Randal Rutledge and Zach Gomez for answering all of our questions and taking the time to find the perfect truck for each of our needs. We’re so glad that we were able to keep our money local in San Angelo and support another locally owned business! #TheLocalGuys-Carson Beavers

St
Review №54

Mitchell Toyota has been hands down the only place that could get me into a vehicle that I absolutely love! The finance department was awesome and they make you feel right at home! Todd Alderman was a great sales man and made the process effortlessly!! GOOD JOB GUYS!!

al
Review №55

Brought my car in to get a piece of door trim that was damaged by a tech on a prior visit to this dealership. Made my appointment at 2pm but it was then moved to 3pm without notice. Once I arrived I was told that it would only take up to 1 hour to fix the simple door trim. After waiting for more than an hour without an update, I finally went and asked for an update and was told my car wouldn’t be done until some time after 5pm as it was just now getting pulled in to get worked on after being here for more than an hour. I wish they would have been upfront about how long it would have taken or upfront about how long it would take to get the car seen. I have now wasted all this time waiting for them to fix a mistake that was made by them when I brought my car in for its 5k check a couple days ago when they originally scratched the car.

Jo
Review №56

Excellent service and help! Straight shooters here.Keep up the great work!

Ke
Review №57

We have gotten several vehicles from Mitchell Toyota, and they have been amazing to work with every time! Salesman Curtis makes the process so easy. We live a couple hours away from there and still choose to use Mitchell.

He
Review №58

Very helpful sales representatives and customer service! I recommend!

Em
Review №59

Love my new car and big thanks to Robert Medina for helping me out and making sure my car was perfect before I made the big purchase!

Ch
Review №60

This was by far the easiest car buying experience I have ever had. Curtis Andrews did not have any issues showing me any vehicle he had plus pulled up all inventory to make sure I got everything I wanted. Curtis was very knowledgeable about every detail on the vehicle I purchased. No high pressure sales tactics and the process took no time at all!

As
Review №61

If i could give less than one star, I would. Ive never had a bad experience with Toyota before, every member of my family owns a Toyota. They have always taken great care of our vehicles. My first experience with this place was awful. Everyone I talked to was very rude. My 2016 corolla broke down for the first time, and no one there was helpful. Payed for a VERY expensive warranty on my car for nothing. My dad and I went to pick my car up (because it needed to be towed away) and the lady in the service department was extremely rude to my dad, who is a mechanic and was just trying to assess the situation. We will now be going to Toyota in Abilene as they seem to care more about their customers and the quality of the employees they hire. I never thought in a million years we would be treated to poorly by a company my whole family loves and trusts.

Mr
Review №62

What a great dealership to buy from! A very hometown and friendly feel to the business. I have to give a shout out to my salesperson Clint Dooley for making the car buying experience very seamless! I highly appreciated how helpful and resourceful he was.*3 month update: Those guys in the Service Dept. are doing a great job. Even with a packed bay and a bunch of customers walking in, they still had a friendly, can-do attitude.

An
Review №63

I live in Austin, Tx. and while visiting my family I visited Mitchel Toyota in San Angelo, Tx. I had been shopping for a car for the past few weeks in Austin. My mom and I went browsing at Toyota and I loved the look of the Toyota RAV4. Zach Gomez was the sales man that helped me. He was extremely friendly, helpful and knowledgeable about the vehicle. The manager Carlos and finance manger Fabian were also very helpful. Needless to say, I drove away in my2021 RAV4 and glad to be apart of the Toyota family. Thank you Zach Gomez for YOUR assistance!

Ja
Review №64

One of the best car buying experiences I have had. Todd Alderman was very knowledgeable and a no BS salesman. Todd asked what it would take, I told him and he pulled it off and then some. Definitely will have my repeat business and my referrals.

An
Review №65

Clint Dooley made this the best car buying experience Ive ever had. He encouraged me to choose my own route to conduct my test drive including in the city and on the highway. Although we spent time negotiating, I never felt pressured or uncomfortable. Afterwards, he took his time to show me how the many technological features worked on my new vehicle. I highly recommend Mitchell Toyota and especially Clint Dooley. I will ensure everyone I know hears about my positive experience. I LOVE my new 2020 Toyota 4Runner!

OP
Review №66

The people at Mitchell Toyota were awesome. Friendly and professional without being pushy. They worked with us to find a great car and deal for our daughter. Todd Alderman was great!

Ka
Review №67

Very fast easy sales was not pushy, easy way to get what you want fast.

Aa
Review №68

The dealership is easy to find and offers a wide variety of vehicles. There was no wait time to test drive a vehicle, even on a Saturday . The wait time to see a Finance Rep when purchasing was about 20-30 min (still pretty good considering there was only two reps).

Es
Review №69

Customer service Service man went out his way to get us taken care . He took the time to listen and address the problem and sent us to the place to get taken care of. We really appreciate his service and with people like him Toyota will keep me coming back!

tr
Review №70

Clint Dooley was able to help me find a car that fit my budget and looked great!

Be
Review №71

I just bought a 2020 Tundra from Todd. He was great to work with, & the whole process took less than 2 hours. A super nice guy & not pushy at all, Id highly suggest asking for Todd when you go!

De
Review №72

The experience was fantastic! Both Clint and Corina were an absolute pleasure to work with. Corina was instrumental in guiding me to the right salesperson based on my car buying experience. Clint let me take as much time as I needed to find the perfect car including test drives and browsing multiple options. No pushy stereotypical salesman experience here! Thanks Mitchell Toyota!

Ca
Review №73

Very nice. I was there to finish up a car deal for my daughter

Sa
Review №74

Did a great job and got my car done in a very timely manner.

Jo
Review №75

The best experience I have ever had while looking for a new car. Had my eye on a Jeep Wrangler Unlimited Sport and Abe Stecher provided. This was the fastest and easiest I have ever purchased a new car. From the time we arrived to the time I drove it off the lot was maybe 90 minutes. Loved the professionalism and assistance Abe provided for this purchase.

Da
Review №76

Just purchased a 2021 Corolla SE. Abe was my salesman. Got an excellent deal, my tradein, and no pressure. Thanks. Appreciate you.

Br
Review №77

Thanks to Todd, I was able to make my very first vehicle purchase! He was a great help and made the process so smooth!!

Br
Review №78

Great experience with this crew. Bought a used car through Curtis-- he was honest, quickly responded, and an overall great person to deal with. Ill definitely check back with him next time I am in the market!

De
Review №79

I have worked with Mitchell Toyota for the purchase of two vehicles over the last few years. Both experiences have been very pleasant and fair. However, for my most recent purchase, I think Ive had the best experience ever in purchasing a vehicle. Abe Stecher worked with me to get the best deal. He addressed all my concerns to ensure I was comfortable with my purchase. A true professional!

Hu
Review №80

Great experience. Ernie Garcia is a true professional that made all the difference. Customer service and willingness to partner in providing the right vehicle are without reproach. I highly recommend Mitchell Toyota/E. Garcia.

Da
Review №81

Came in due to emergency. They were helpful. Up front. Courteous. Had a great experience

Ro
Review №82

I recently purchased a car and truck from Mitchell Toyota. The sales associate I dealt with was Abe Stecher. He made the entire experience comfortable and quite easy to complete, Abe was attentive to my actual needs and retained the knowledge throughout the process. There was no unnecessary up selling, he recognized my purpose, had me out the door with keys in my hand on both occasions in less than an hour and half, at cost I was perfectly satisfied with. Good Job Team Mitchell!

Po
Review №83

Great experience from start to finish ! Very satisfied with your service! Todd did an awesome job in helping me through to own the right vehicle! Thank you very much!

Je
Review №84

I was a first time buyer and they were able to help me get into what I wanted, unfortunately two weeks later I ended up having to go back due to someone running into me. Everyone at Toyota helped us get into a new car without an issue, I really appreciate how they fast they handled the situation, and a big shout out to my car sales man Clint Dooley for handling everything and making it so easy for us. I am truly enjoying my new highlander and cant wait to do business with them in the future.

Lo
Review №85

Great experience! Professional, dedicated staff that provided a personal touch. Will definitely buy here again.

Ke
Review №86

My fiancée and I came here today to look at their used cars. Out comes Ernest Garcia. At first, he appears to be a well-mannered and enthusiastic salesman. But this did not last long. He turned out to be a bully and one of the worst salesman we’ve ever met. We were thinking about buying a 2014 Mercedes E350, with 67K on the odometer. We told him that our preferred range of monthly payments was around $300. To which he replied that he would try his best to work with us. When he came back to us, he gave us a deal with the monthly payments being over $500. Clearly, way over our preferred range. We told him that it was too much and that we couldn’t do it. This is the point where Mr. Garcia turned and twisted himself into a bully. He not only raised his voice with us, but also called us liars because we wouldn’t buy it today. I explained to him that we were just looking and that if we decided that our best option was the Mercedes, we would come back and he would have our business. But Ernest doesn’t seem to grasp the fact that because we said he could have our business, it does not mean that we have to buy the car today. We could easily come back another day and give him our business. But because of our experience with this man, we will definitely not be coming back to him. And I hope for all y’alls sake that if you see this man walking towards you, RUN! Do not trust this man. Give your business to someone else.

An
Review №87

Zach Gomez helped us out, it was a good experience. Felt like he figured out exactly what I wanted and found the right vehicle.

Ge
Review №88

Very satisfied with the service. Todd was great !

Ka
Review №89

I recently bought a car from Juan Ozuna and was so happy with my experience that I went back a month later and bought another car from him for my daughter. The whole process was super easy and he really took both of our best interests to heart and I now want to buy all my cars from Juan at Mitchell Toyota!

J
Review №90

Mitchell Toyota did it again! We were planning on just looking at a truck and then returning on the weekend to purchase. However, we got there and we met with Dave Dyer. He listened to what we were looking for and how we were hoping for a different model. Turns out, they got the exact model in the exact color my husband wanted a couple days ago. Dave Dyer was amazing. He knew exactly what we were looking for and was able match that with some of our must-have needs. He stayed late to make sure we got an amazing deal and helped us transfer some things onto the new truck. One of the finance guys stayed late (on his anniversary!!) to make sure we hit our price point, all the while thanking us for our service. Lastly, we’ve worked with Anthony in the finance dept before and he was just as professional as the first time. He also stayed late and the new technology that he uses to sign contracts is amazing and super efficient. The process of pulling into the lot and keys in hand was an hour and a half! It would have been quicker had we made up our minds from the get-go! Shon Jones (the GM) has an amazing staff and I will continue to buy from Mitchell Toyota as long as I am in the San Angelo area.

Ta
Review №91

Abe was great he went above he’s job to get the car and deal I wanted. Also my husband also bought a car recently at Mitchell Toyota and Abe also went above and beyond he’s awesome very professional and very very friendly!!! Thanks Abe

J
Review №92

Wonderful experience. Mr Gomez worked very hard to help me get the car I wanted. Will buy another car from them when needed

Ar
Review №93

Very good experience. I did not get my desired price at the outset, but once I received other offers from dealers nearby, they met my desired price. The people were wonderful from sales to finance, they treated my royally!

St
Review №94

We have purchased two vehicles from this dealership. Both experiences were pleasant and we werent at the dealership for several hours, which has been the case in past experiences at other dealerships. Roger and Brian were both great salesmen, easy going and non pressuring.I would recommend this dealership to others. Go let Roger or Brian get you into your perfect vehicle.

Ti
Review №95

If you are looking for an honest and fair salesperson Juan Ozuna is a great choice. He recently sold my wife and I a Highlander, and his customer service was outstanding! He was very knowledgeable about all the vehicles we test drove. When it came time to negotiate, Juan was fair and knew how to compromise. In the end, we got the vehicle we wanted at a reasonable price and received a good deal on our trade-in. I highly recommend Juan and would gladly do business with him again.

Ch
Review №96

Todd and Matt went above and beyond. We completed the transaction by phone and my new 2020 Highlander was delivered to me in Ozona where I had broken down in the middle of a cross country move. Back on the road and riding in comfort and safety!

Mi
Review №97

They gave me nice offer and service to maintain my car and free oil changes. I give 4 stars that no one told me where is car parked after my car done for maintained. I had groceries in the car.

Al
Review №98

We just purchased our second Toyota from Mitchell Toyota. David Dyer helped my wife find a terrific Prius five years ago and helped me get a great deal on an Avalon Hybrid this week. David is great to work with and helpful throughout what is usually an uncomfortable process. He takes the time to be sure you get what you want and explains everything thoroughly. I checked out several Toyota dealers but ended up coming back to David to close the deal. And I know from my wifes experience that Mitchell comes through on service and we can always call on David if we need help.

PA
Review №99

I just bought a Rav-4 from Mitchell Toyota. My salesperson was Juan Ozuna. I contacted him by e-mail in early August telling him i was wishing to purchase a Rav-4 and he replied immediately. He searched and for the vehicle and it was purchased on Aug 15, 2020. Juan was professional in his correspondence with me. I told him I preferred email since i work 10 hour shifts . I found him to be polite, and knowledgeable and very efficient in his work. I love my vehicle and all the features I specified. I commend Mitchell Toyota for having someone with the professionalism as Juan.

Wi
Review №100

I work for a local mom and pop oil change facility in san angelo. There happens to be a reoccurring issue of damaged oil pans and oil filters coming from mitchell toyota. Please keep in mind that just because its a dealership doesnt mean you are getting quality service. It is quite unfortunate that this is the case, dealerships should be held to a higher standard. However if you do prefer to have your vehicle serviced by a dealership, make sure you always go to the same location so you wont be charged for repairs due to negligent service. I am sorry for anyone who has had this issue

Information
44 Photos
100 Comments
4.5 Rating
  • Address:1500 Knickerbocker Rd, San Angelo, TX 76904, United States
  • Site:http://mitchelltoyota.com/
  • Phone:+1 325-653-2302
Categories
  • Toyota dealer
  • Auto tune up service
  • Car dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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