Amazing customer service. Best car buying experience we’ve ever had. They worked with us to get us what we wanted and everyone was so friendly and welcoming. Super family friendly even when our kids got bored and were running around. Ask for Nick Rieves for your next car.

I’ve had a horrible time getting people to be honest with me here. I came in because they advertised a lot of sales on Facebook but they ended up just giving me the run around and didn’t honor them. We waited two hours just to be told they were tired and would call me the next day. They never called and when I tried to call them I was asked to call back in 5 minutes. Every time! The salesmen was a liar and when I asked to speak with a different salesman they got the other salesman to suggest I continue dealing with the first salesman I spoke to. So I asked to speak with a manager and they didn’t let me. I understand they’re busy but all I was asking for is an explanation of why I was being treated like I don’t matter. Way to go Kia you’ve lost a customer for life. I swear I’ll tell everyone I know about how business is done there.

Love this place. Chance in the service department is the best in town. They are some real straight shooters. Quick service and have answers to all your questions. We bought my wife’s car there and was the best experience I have ever had buying a vehicle.

My salesman was Avery Colon!!! He made buying a vehicle the most easy process & was very transparent with me on the buying experience!!! I wish I could rate him 10 stars, because he went above and beyond to make sure I was able to trade in my vehicle when I went just to look! Great customer service, very down to Earth! He wasn’t pushy like most sales people & took his time to go over everything!

Great experience working with Kim and the Kia of San Angelo team. This purchase was one of the easiest car purchases we have ever made. We would definitely do business with them again when we are in the market for another vehicle!

It was my very first time buying and Avery Colón at Kia made my experience phenomenal! He truly did help me find exactly what I was looking for look and price wise. The entire staff was very friendly, helpful and professional as well. Beth was an angel and made the signing process super easy and quick! I highly recommend anyone that is looking into buying a new vehicle go through Kia of San Angelo!

The vending machine gave me double snacks! Definitely getting my next ride here.Honestly though, the lounge is really comfortable. Leadership must be great, the ship is running smoothly.

My salesman was Avery Colon.Avery is very knowledgeable about kia vehicles, always does what he says he will do for you in a very good time frame. Avery is a very nice gentleman, has a great sense of humor and a very polite man. Avery will have a great occupation with kia to climb the ladder to the top if he wants to. Very satisfied with my visit to kia when I have to conduct business with him. hope kia treats him fairly

I have to take a moment and share how much a waste of time the Sales Department is here. Its honestly insane how bad they are. If it would let me post below 1 star I would for sure.Oh gosh, this is quite a story but idc sharing with everyone. I live three hours away from this dealership so keep in mind. 3 hours there. The good lord only knows how long there.....then 3 hours drive back.Step 1: Dealership was offering this AMAZING too good to be true deal. They were offering *up to 100% of original MSRP for your vehicle*At the time, I drove a 2008 Toyota Highlander Hybrid Limited. The MSRP was approximately 36K.I was like uummmmm ok...lets see this should be a good deal!!Step 1: Calling the dealership- I got some dude. He took ALL my information. So I provided him with personal information (VIN, contact info, other personal info) The rep was apparently a traveling salesperson. He kept deterring me from taking any action. Said hed be near me in a dealership soon and would contact me.Step 2: Waited 24 hours. No word from said person. I called back. Got someone else. Theyre like IDK....no one here has that name must have been a traveling person. Again, I gave my info. Took pics of inside and out of vehicle.Step 3: WAIT. I message her via text. She always saying Im sorry sir our managers are very busyStep 4: 72 hours later....this chick is messaging me that they will give me FAAARRRRRR less than any other dealer for the vehicle.Step 5: Said salesperson actually has the nerve to message me the vehicles I was interested in initially.I literally took a loss selling the vehicle to Carmax just bc I was not interested in dealing with these people. They have no respect of time, consistency, or a sales practice.What a waste of time.

Bought a used car here some time ago & have had zero mechanical issues. Recently stopped in with a question and received red-carpet service at the service department. Thank you, Ivan B. and Chase for being nice to me.

Ivan and Chance in the service department were so amazing!!! They gave me amazing service and they explained everything to me in great detail to where I understood. All my questions were answered and the timing of my service was done in great time!! I will definitely be going back and recommending people to KIA of San Angelo.

So Im poor and I was trying to go after a car i saw posted once I got there they couldnt fond the car in question and proceeded to upsell me on another car that i couldnt afford

Jacob Hogeda and Sean Downing were incredibly helpful and professional during our experience. They made the experience go quickly and was the best experience we’ve had at a dealership. It was almost like we were purchasing a car from a family friend and felt very laid back compared to other car buying experiences we’ve had. We got top dollar for our trade which helped us get the exact car we wanted. Jacob helped us understand and walked through every feature of our car thoroughly. Even after the purchase they made us feel like part of the Kia family. Beth was also a huge help and walked us through our contract and helped us understand it completely and got us out of there as quickly as possible. If you’re in the market for a new car, not only do I recommend Kia, I would recommend this excellent dealership as well.

Hunter helped me not only get the best deal ever out of my existing truck, but was able to hook me up with an incredible Seltos that is perfect for my family. Wait wasnt too bad and everyone was incredibly courteous, both in buying and in the past when Ive taken our old Soul (which we did NOT buy from them) in for service. Absolutely recommend.

Went Kia for an oil change and left with a new 2022 Carnival. Its perfect and the right size for our growing family. As repeat customers of Kia they never fail to amazing us with their hospitality and easiness of meeting our budget and needs. Hunter was amazing in getting us set up. Wont go anywhere else !

My KIA Optima was in for repair due to a problem with an oil leak. It was in for 5 days. There is an employee in the service area and his name is Ivan Breedlove. I want to thank KIA and Ivan for the amazing service I was given during this 5 day period! Ivan was always there to welcome me, give me updates regarding my car, to stay in touch with me if I called but didn’t get to speak with him, and to answer any and all questions that I might have!!! This situation caused me stress but because of Ivan, I was able to deal with this stress and not having my car for 5 days. His attitude and knowledge of the overall flow of business at KIA (service dept.) was exemplary and I am truly honored to have had the privilege of meeting him!! Thank you so much Ivan and thank you KIA!!!!!Dixie Thomas

Every time I’ve ever visited the service department, there’s always some random old lady pulling up with a problem on her car (it’s never a Kia), and these guys walk out and tend to the elder saving her from having to walk too far. I appreciate the old-times manners any time I visit this dealership.

My oil change and service was done fast, and I was given friendly, professional service. Management and employees always go out of their to make me feel like a special and important customer.

Horrible customer service experience, call multiple times and no one answers, leave messages no one calls back! I call multiple days in a row and can never reach anyone or get put on hold. Always booked never anything open. Reconsider your choices!

I had a very great experience here and i loved how the entire sales team was so welling to help find what me and my kids needed. Major thank you to kim❤❤

Great place to find out if your getting the vehicle your want vs the vehicle a car salesman wants you to get. I got a Audi I was able to because Dwayne Hunter helped me out by finding my Audi as well as getting me financed! He did not make me nervous or worried about if I was going home in a car for Christmas. I would suggest anyone to go to Kia of San Angelo and ask for any of the sales team to help you find your dream car/truck/suv. Plus if they don’t have yours there they will go out of their way to find it for you.

Sean Downing was really helpful in finding me a car in MY price range. He made it feel really easy to find what we were looking for, and it didn’t take very long. Quick and easy process.

I’ve been a customer of KIA of San Angelo since they opened. Great people from the parts and service department to the sales staff.

We went in and everyone was kinda and it was actually a fun experience. Car shopping can be stressful but these guys made it easy and fun! We got two new vehicles same price as our older two and gave us above average for our trade-ins!! Highly recommend Kia of San Angelo!

Big thanks to JACOB HOGEDA and AVERY COLON!!! They made the experience of buying a vehicle easy and enjoyable, both very professional, polite, they were attentive to what you are looking for. We left with exactly the vehicle we wanted (color, trim, model, etc.) and with no pressure, we didnt feel rushed at any time. This dealership, the entire staff was amazing from start to finish. It was a pleasure doing business with KIA of San Angelo, keep up the good work!

Big shout out to Sean Downing and all the staff at Kia. They were friendly, courteous, helpful, and very professional. Our experience at the dealership was awesome. Sean took care of all our needs and we would definitely recommend to all family and friends.

I absolutely enjoyed my experience at Kia of San Angelo. Everyone I worked with was so awesome! Everyone I came into contact with was so welcoming and I loved just sitting and talking with them. My sales rep, Gabby, continually made sure that I was never overwhelmed with the search for a new car. Gabby answered any and all questions I had and made sure both my mom and I were satisfied with the car before moving on to the financials. The sales manager was so nice and so welcoming! He always had a smile when I would see him. The financial manger was thorough and informative. I never felt like I was being tricked into paying more than I should. Daniel did everything he could to make sure I was getting the best deal. I would highly recommend Kia of San Angelo!!

Our experience with Kia of San Angelo was phenomenal. They were very attentive to what we were looking for and answered all of our questions. Our salesman, Juan Ortega, was very informative and made the overall car buying a pleasant experience. If you are in the business of purchasing a vehicle, most definitely ask for Juan @ Kia!

We drove from Oklahoma to San Angelo, TX to purchase the 2021 Kia Sorento X-Line after a fantastic telephone/online sales experience with Sean Downing & Chris Martinez. They were incredibly helpful and quick to respond. When we arrived to pick up our new vehicle, Avery & Juan spent time going over every inch of the car & answered all of our questions. Everyone we encountered made us feel incredibly welcome & appreciated. I would definitely recommend Kia of San Angelo.

Kim Anderson and shawn are excellent sales people, very professional and made my experience extraordinary service. Finance lady very professional and sweet. Recommend. I just bought 2 cars to kim.

Got a letter in the mail saying I had won $2,500 from them. Was skeptical, but they had good reviews so I thought it was worth looking into. I called them to verify the legitimacy of it, and they said it was from them and told me to come by before they close to pick up my cash prize. I drove down, and they said the prizes weren’t gonna be ready until Friday. So why did they tell me to come down immediately? Why didn’t they mention that it wasn’t ready yet. Why wasn’t this anywhere on the flyer?I came in today and had to give them my phone number, home address, and information for the event. We go to the prize board, and sure enough, “my confirmation number is my real prize number” and the prize was actually a $5 chick-fil-a card… That is not worth being put on a mailing list for and driving across town and back twice.I asked the guy why my flyer said my number was a guaranteed winning prize of $2,500 if I really wasn’t. He said it says so in the fine print, I reread the fine print, and it just isn’t on there. I asked him to show where on the fine print it says that and he wasn’t able to find it.A complete scam.Only giving two stars because the guy gave me back my information when I asked for it back and said I didn’t want the gift card.These people are not trustworthy enough to buy a car from.

Shawn Downing was awesome and a great salesman. Kia of San Angelo was more than accommodating to me and my family. They treated me like one of their own. They went above and beyond to get me the car that I wanted . They even delivered me my car at work. Thank you Kia of San Angelo !!!!!!!

Took my car infor warranty repair. Customer service was great. Very friendly. Im giving 3 stars because they damaged the inner panel when replacing my window switch and argued that it wasnt them and refused to repair the damage to the leather

Very nice sales man name George waddle. I would recommend him if you want to purchase a Kia

FANTASTIC dealership under new owners! Sean Downing is the man to call when buying a car, 10/10 would recommend to a friend.

Really great experience today was approached by Avery in the lot (GREAT SERVICE), Hunter helped me with most of the process (GREAT GREAT CUSTOMER SERVICE), and Dwayne really made it happen for me today! I’ve had the worst luck everywhere else but he really LITERALLY made me cry on how fast and easy the whole process is. Highly suggest Kia of San Angelo for your car purchases! ❤️

Sean Downing was great. Came in for service and he told me he could get me out of my lease and enough said. Paying the same price for my own car.

Hunter Allen did an amazing job with helping me get the car I wanted. He was very patient with me. If your looking for anyone to help you got to Hunter at Kia of San Angelo, he will get yo what you need! Thanks again!

Great Experience here at San Angelo Kia! They really gave us a great deal with a brand new car. No fat on this steak, straight meat! He really made it easy and simple and understanding for first buyers like us. Thank You Sean Downing!

From the moment Hunter introduced himself, I felt like, okay, I think I can buy a car from him.My husband and I really liked that we were in and out ! No hassle or anything. Our past experiences with other car dealerships have not been very nice. They keep us there ALL day long.I recommend Kia and please ask for Hunter!!!Thank you Hunter for all your help!

KIA was amazing at working with me and getting me into a car that i liked and payments that were manageable! definitely recommend KIA of San Angelo.

Best experience I have had when it comes to purchasing a vehicle. Sean was professional and patient. Not at all the stereotype. Deal was made within an hour! Totally worth the several hour drive.

First time in the parking but have been seeing vehicles from the main road of which caught my eye. The salesman was very knowledgeable but not intrusive. Ill return at a later date and hopefully leave in something different than what I arrived in!

Outstanding experience. My wife started looking for a 2021 Kia Sorento online and found the exact car she wanted at this dealer. She was put in touch with Sean who called her back on a Friday night at 9:30. Which started the process of us buying the vehicle. The sales manager contacted us at 10:00 am on Saturday and we were able to negotiate over the phone and agree to a deal. We drove 4 hours from Oklahoma to purchase the vehicle and I don’t regret one minute of the drive. Everyone at this dealership is friendly and professional. Avery and Juan were very informative when doing the walk thru on the car. One of the best car buying experiences I’ve ever had. If your going to buy a new car and considering a Kia this is definitely the dealership to do it.

Just got a new car from Avery Colon at this KIA! He was very attentive, super nice, knew everything about the car, and got us the best price. Had a great experience here, will come back in the future!

We were out riding around and stopped after hours not knowing neone was there…we saw the Kia K5, which was beautiful 🖤… neways here comes Hunter offering his assistance, brought us the keys to look at the inside and took a spin around the parking lot…Welp I was at work and Hunter got everything he needed to process the application, he definitely made my purchasing process sooo easy…Go see ur boy Hunter at Kia😊

We had a very good experience at Kia of San Angelo! Their customer service is top notch! Marshall was very personable and knowledgeable about the Telluride. He was patient and answered all of our questions. Marshall let us know as soon as the Telluride arrived on the lot and set aside time for us to see it. Before leaving with the car, he went over all of the systems very thoroughly and made sure I knew I could call with any questions. Dwayne was also really great during the purchasing and negotiating of the terms of the car. He worked with us on getting a good value for our trade-in and getting us the payment we wanted. He also showed us some ways of saving money over the life of the loan. I’ve never had someone take the time to discuss that type of thing during the purchase of a car. Beth was also very easy to work with during the signing process. She was quick, efficient, and very nice. It’s clear that the priority of this dealership is customer service and satisfaction! I highly recommend Kia of San Angelo to everyone!

Customer service was great. I did it from home! It was a great experience they had a car waiting for me to test drive. I walked out with what I was looking for & a payment I could afford. Thank you to the entire team!

Best salesman I had George thank you for my daughter new 2022 kia5 and my 2020 toyota camery we love them ❤♥

Sean was a great help, very friendly and willing to let me check out how ever many vehicles I wanted to and was able to work with what we wanted. Always a great experience at Kia and will continue to do business with them!

Have been coming to Kia of San Angelo for a while for my Sportages maintenance. Decided it was time to trade in, Sean made everything nice, smooth and easy to handle. Really appreciate him working with me and not pushing beyond what I wanted.

I did not set out to buy a car this morning. I really was only looking to test drive, but let me tell you! These people here at Kia, blew it out of the water for me! Absolutely wonderful customer service and just all around great service! Thanks Avery for hooking us up!

All departments were amazing! Great service, attentive to my needs and the departments checking on is every step of the sale! Shout out to Dwayne Hunter for excellent service. Huge shout out to Hunted Allen our sales person . He listened and was amazing!

Hunter was AMAZING!!! He got me out of something I did not like. I recommend him and Kia of San Angelo to anyone looking for a great deal!!

This is my first time buying a car all by myself and sean downing helped me beyond what I ever thought someone would. He mad it so simple. I could did not believe how easy it was. I will definitely recommend coming here!!!

Great place!!! Helped me get into my own car with no hassle, great customer service. 10/10 would definitely recommend to a friend.

Was planning on a new Telluride but went with a new Sorento instead. Our sales rep Avery Colon was a part of that decision every step of the way. He explained (and showed), my husband and I the differences which led to our final decision. Best decision made! Thank you Kia team for your kindness and patience!

I had a great experience with Sean Downing. He’s friendly, knowledgeable, and quick to respond. I love my Telluride!

Sean Downing and Dewayne where absolutely amazing! Very clear about everything and treated us wonderfully. Will definitely be recommending them and coming back.

Great experience all around. If you need a salesman Sean Downing will do whatever he can to make you feel welcomed and get you what you need.

Two and a half years ago came in and bought a Kia Forte for my wifes B Day walked out with a car of the year. With great Customer Service 👌. Again Today 12-29-2020 Walking out again with a Kia Sportage. With super great Customer Service staff is amazing with great payments and willing to go extra miles to get you into Vehicle .Our experience there is amazing 👏. Thank you Mr. Hunter Allen along with Dwayne Hunter.Thank you for helping this process and making it easy

Avery was our salesman. He explained the features of various vehicles to us and helped us decide on the best vehicle to meet our needs. Everyone was very pleasant and helped walk us through the process of purchasing our 2021 Kia Soul.

If anyone is looking to buy a car I would suggest Kia of San Angelo. The sales team is great, especially Dwayne Hunter! He helped me get into a 2021 Telluride. He was very thorough at explaining all the terms to me and helping me through the process. Marshall and Kim were very wonderful as well! As I was shopping around, they helped me with answering any questions I had about my car. Dwayne definitely knows what he’s doing and it shows! He has an awesome team and they will work with you. I will be recommending all my family and friends to Kia of San Angelo!!!!-Pat G.

Sean is a solid and honest man. Stayed in great contact with us and worked to get us the car that we wanted. Very military family and answered any and all questions. Would definitely recommend them

My first experience at this dealership was not the best and left a sour taste in my mouth, made me never wanna go back. I was in the market of trading in my 2018 Kia Sportage. I really LOVE the Sportages so I decided to give Kia of San Angelo another try and Im glad I did. ☺ Jacob H made my 2nd experience the best. From greeting me upon arrival to leaving the dealership with the car I wanted!! He walked through ALL the features the car has (as per my old sportage there where buttons I did not know where there). He helped me sync the necessary features to and from my phone and even showed me how they work. He kept me updated through out the process and even helped set me up for a future detail (it was gonna rain that day) as well as setting me up for my window tinting. Beth in finance made this even easier for me by walking me through every aspect of my contract and got me to the best offers available. Both Jacob and Beth made sure all my questions were answered before I left the dealership with my new car. I would definitely recommend Kia for a car if your in the market. ( I was actually excited this time around to ring the traditional bell) 😁😁

They were very helpful with getting me a lower payment, Sean was very straightforward and helpful to the point of getting me what I need! Kia of San Angelo I am deeply grateful for all you do!

Kia in San Angelo is a great place to buy a car. This is my second Kia Teluride and absolutely love this car. Dwayne Hunter and Marshall Rieken were amazing to deal with. Marshall even personally delivered my car to me and went over all the new features of my car. Daniel Castro in finance was also awesome in the finance department. I highly recommend Kia of San Angelo! If you go in ask for Marshall, he will take care of you.

I had a wonderful experience Sean help me out. his customer service was excellent above and beyond Thank you so much!!!

Thank you so much Hunter and Daniel! I appreciate everything you both did to accommodate us. Especially making sure that we got what we were looking for!

Service Department is OUTSTANDING! Just purchased my 2nd Kia in Jan 2021 & Ice Never had any probems with this company. Luv them!

Great people. Wait was nothing at all.In a cool environment with friendly people.

Sean Downing was very helpful. He made the car buying experience quick and easy.

The service was great from the way the service manager spoke to us, to the accurate time frame of when they were finished with the car. They even washed our car free of charge!

Did my first oil change and rotated my tires they r great

Kia of San Angelo did a great job at helping me find the right car! Big S/O to Hunter Allen for helping me all day to find the right one!

Sean Downing is a really nice guy that really trys his best to find what your looking for and listens to your concerns to reassure you about them to make you feel great about the car he gets you in.

Great Service, FriendlyAgents. Service with a smile. Clean environment.

Everyone is so welcoming at Kia of San Angelo, and it was great working with Sean. Thanks so much for the wonderful experience!

Sean Downing is by far amazing! He was honest with everything and didn’t pressure me into making a choice! He was also very informative!

Sean was super helpful! First time buying my own car and it was so easy, couldn’t have asked for anyone better!

Amazing experience! Sean downing help me pick out an amazing vehicle.

Kia of San Angelo is Gods Blessing on this Wonderful World!

I know I am being taken care of when I come to service my car. Brian and Chance are always great in letting me know when I need to start replacing or if my car is in tip top shape. In the 3 years that Ive been coming to Kia of San Angelo Ive always been in great hands when my car needs service.

Hunter was great and very helpful!

Never purchased from here, but I they have several truck I would be interested in if you didnt have to call for a price. Do that and your phone will never stop ringing. Just put the price in the web site. Its not that hard.

Everyone was very friendly very helpful Hunter and Dwane and iI got a new car yea

Quick and professional. Always a good experience with the service team

Today was supposed to be a special day, my husband wanted a new car that was safe for our daughter. After months of talking about it we went to Kia to pick out the car that he had been looking at. We were wanting to lease the car and had to ask 4 times to get the pricing on a lease, which they were very hesitant to do. Kia very obviously did not want to lease this car to us. They came to us with their “Kia Balloon Program” that Dwayne Hunter said was something special that only Kia did. Unfortunately, Jon and I did not know what a balloon loan was and we thought this was going to be a lease. When we asked Dwayne Hunter what the balloon program was, he stated, “I’m not really sure, I’m newer here”. We asked multiple times if this pricing was for our lease and he stated yes. We agreed on a deal for a lease unbeknownst to us that they were actually lying and selling the car to us, despite that fact that we verbally agreed upon a lease. I left my husband to take our daughter home, assured that he was in good hands. While my husband was signing paperwork with Daniel Torres, Daniel continued to say “your lease” multiple times to him. When Jon got home and I overlooked the contract I realized they had sold the car to him and not leased it. Should Jon have known that by reading the fine print more clearly? Yes, absolutely that was our mistake. Should Kia of San Angelo have been ethical and not lied to my husband and I? 1000%. I am making this known so that other people do not get swindled into the same mistake my husband made. DO NOT shop at Kia of San Angelo. I have nothing against Kia themselves as a company and if you want a Kia, take your business elsewhere. I am appalled that these two men took advantage of my family during the holiday season to make a quick sell, while not throughouly explaining what their ‘program’ was, even after being asked multiple times.

Came in to the dealership just wanting to look at cars and seems Ill be driving home with a new one. Hunter Allen helped me and my husband out, was very nice and informative.

Thank you so much Sean! This was the best experience and the fact you were kind enough to explain what all I needed to do in order to make things easier for me to understand Thank you again!!

***Buyer Beware***Ive been at this location for around 5 years. This was when it was Kelly Grimsly. I have never experienced this kind of aggravation with a car lot as I did in the two weeks dealing with this place. First of all some things were not done properly and the most interesting thing was the car I traded in was on the lot for sale even before the financing payed off the loan. Most people will leave happy but thats because they lie to get a sale and thats FACT! I would stay clear of Dwayne. That guy is slicker than a can of oil. Our sales person Gabriella was a gem but she is surrounded by wolfs. The vehicle was finally payed off (I believe) 2 weeks later. I would definitely ask any unanswered questions before signing anything.

I had a great experience while getting mycar serviced. Chance and Bryan were just great! The only complaint that I have was the music was super loud. Hopefully theyll correct that soon.

Went in looking for a new car, and was helped every step of the way, Hunter took care of me as if I was his own family, everyone in this dealership really cares about what you want, and it shows, highly recommend coming here if your in the need for a new vehicle!

We just bought our second car from Kelly Grimsley KIA of San Angelo and could not have had a better experience. Our salesman, Ricky, made the process as seamless as possible and went out of his way to explain what each charge would be and why. The manager Charles also helped out greatly and provided excellent service. My husband and I have already decided that if and when we are ever in need of another car purchase, we will only shop here. Thank you all for a fantastic experience!

Worked with kia of san angelo over 2 months to find the car we wanted. The communication and professionalism was top notch. Definitely recommend!!

This dealership is terrible with customer service. It might also cheat you in mechanical services.For my particular case I had a simple A/C leak. They promptly diagnosed the problem (high pressure hose), ordered the part for a repair scheduled 2 days later, and I delivered the car in the morning to be fixed. I had to call 6 hours later (~3:00PM) on what should have been a 2-3 hour job, and they said work was almost completed and I would have an update in 30 minutes. They dont call me for ~19 hours at which point they claim to have found more damage and try to blame it on the misconduct of a different shop. A shop that doesnt exist because only KIA dealers have worked on the A/C!This misconduct should have been obvious to the mechanic if they were at the point in the hose replacement they said they were when I called at 3:00PM, yet they said nothing at the time. Either the progress of the repair was misrepresented, they were ignoring the evident misconduct and damage in the hopes they could usher my vehicle off the lot before it failed again, or they *caused* said damage themselves.In any case I couldnt be sure of the truth but it stank any way you look at it. I requested to speak with the General Manager over my concerns and he refused to even talk to me. I escalated my concerns to a formal complaint with KIA and my case manager reached out to the dealership to get their side of my concerns. It took them 12 days, 10 business days to even respond to this basic request for information (2 weeks!). I dont *know* that the mechanics were lying or responsible for the damage to my vehicle, but this stonewalling and evasion of simple customer concerns is turning my suspicions into certainty.Dont go to this dealership. Think long and hard about if you want to own a KIA vehicle either, as privately owned dealerships can and will ignore the impotent corporate oversight.Edit: Yeah, you are sorry I was unsatisfied with my experience. Explain to me why when I came by asking about the trade in value of my vehicle your sales guy never got back to me at all! We just had a baby and was in the market for a new car, we certainly wont be buying KIA in the future.

I had an excellent experience at this dealership. The sales representative was Dwayne Hunter, he was a pleasure to work with and very thorough with explaining the information on the vehicle I purchased. I love my new car and am happy to be part of the Kia family as everyone I met welcomed me into.When other local dealership’s put “Market Adjustment” (as high as 9K) addendum‘s this dealership did not. They didn’t try to add lots of add on stuff at the sale. My family will definitely turn to them again. They also add at no charge lifetime oil changes and state inspections. Good stuff,Tina and Tim

The best service in town, genuinely care for their customers!

Thank you so much for all your assistance Sean was amazing and so helpful.

I thought place was really great . Dwayne Hunter helped me out . Listened to everything I needed and we found the perfect car . Thanks man .