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T & T Hail Repair Specialists
5508 Christoval Rd, San Angelo, TX 76904, United States
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T & T Hail Repair Specialists
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Is
Review №1

Emily with T&T was amazing to work with from start to finish. She handled everything from the insurance claim to the rental. She made the entire process painless for us.As for the workmanship, I’m blown away. The car looks brand new! They even cleaned the inside before returning the car. The shop was able to work with us on the deductible which is also a major plus.We will definitely be using them again in the future!

Ro
Review №2

I looked and looked and couldnt see where the hail damage had been. The finish looked like new. They had done a perfect job. Emily was very helpful and easy to work with. She kept me informed during the process. I was very happy with the results.

Ja
Review №3

William was awesome and worked with me and held the insurance company accountable. He fixed my hail damage, cleaned my car inside and out and even filled up my tank. My car looks like a brand new car!!! I couldnt be anymore happier with his services and would send my friends and family to him in the future. I promise you this is the shop you want to take your car too....not some other shop full of false promises. William is a man of his word.

Me
Review №4

The best customer service you will ever receive, hands down! They made everything so easy dealing with my insurance company and getting me in a rental with no problems. My car is FLAWLESS, looks better than when I bought it! I can’t say enough good things about my experience!

Ke
Review №5

The experience we had with William at T & T Hair Repair was like no other before. He went well above and beyond to ensure we had an entirely hassle free experience, all while providing professional results. The kind and thoughtful customer service ensures we will return with anything we may need in the future!

Al
Review №6

When my car was hit by hail this summer, I assumed it would look beat up and ugly forever. I was completely unfamiliar with the process of making an insurance claim. The thought of dealing with the insurance company and the time and energy it would take, along with then having to actually get the repairs done was something I dreaded. I was referred by a friend to T&T just to get an idea of what my damage was and let me say that I had the best experience that I could have hoped for. All I had to do was make one phone call to report the claim and they handled everything from there. They were friendly, helpful, transparent and the atmosphere was so welcoming and not at all what I would expect at a repair shop. Bonus points for the fact that this a woman owned business, with women working for them, who guided me through the process and kept me informed from start to finish. The whole experience was smooth and convenient for me and my car was ready in about 3 days looking brand new. They even took the extra step to take out some parking lot door dings and detailed my car! I felt very special and never expected this process to be so easy. Would highly recommend.

Ja
Review №7

T&T did a phenomenal job repairing the hail damage on my vehicle. William handled my case professionally and honestly. He was very communicative and followed through as stated. The shop was willing to work with me regarding my insurance deductible. The car was repaired on-time and was returned in a cleaner state than when it was dropped off.I highly recommend this shop. The customer service is amazing and youre treated with respect. Finding a shop that is honest, reliable, good at communicating, and good at the job is incredibly rare. If I have hail damage in the future, Ill definitely be back. They made what could have been an unpleasant process very easy.

Al
Review №8

The fastest and most professional place I’ve ever visited. I would 10/10 recommend if you need auto body work done!

ta
Review №9

I love how professional this repair shops is! My car came out looking brand new! They treat you like humans and do what they need to accommodate you. This is my first time having to get any repairs and they made it so easy and comfortable for me. William Gerhold was so great, he is such a great person and was great at communicating every step of the way! The process was quick and easy I would highly recommend!!! Thank you again William and T&T hail repair!! ☺️👍👏

Je
Review №10

I absolutely loved my experience with them. My insurance was horrible for them to get things done with, but William was amazing and stayed on top of them until they got it all taken care of. They had me in one of their rental cars the whole time. My car looks great and I love it! Could not praise them more!!

Lu
Review №11

Met with William who walked me through the process as a first timer with Hail damage. Dropped my car off Friday, and got a complimentary rental for the week my repairs were taking place. It was finished the following Friday and was even able to pick it up earlier than originally quoted!— which really worked with my schedule. The team was overall flexible, thorough, and helpful throughout the entire time. Couldn’t recommend enough!

Sc
Review №12

I brought my car in for hail damage repair. The made everything very easy. They worked with my insurance company. They helped get me to my rental car. They kept me updated during the repair process. They finished in a timely manner. The finished vehicle looks brand new! I am very pleased with the service! I would definitely use them again if ever needed!

Cl
Review №13

Thank you for giving me a way to express my satisfaction with T & T Hail Repair Specialists.My first attempt to find a repair shop to repair hail damage on my 2012 Sedona was a auto body shop that scheduledan appointment for March 2021.I was introduced to Emely by my son-in-law. Emily talked to me about T&T services. After she explained how the work would be done, what they would do, and that they would be able to repair the roof that had a large indentation we didnt know existed.. She was able to arrange for my van to be scheduled within a week.Emily made arrangements for a rental car and contacted my insurance company, leaving me able to complete arrangements for our vacation that was coming up. My van was repaired in a week and looked as good as it did when it was new, inside and out. (It was detailed inside at no extra charge) I was very impressed.The friendly and professional service was so appreciated. Its hard to find both by companies today.Thank you T&T for your expert and fast service. Our vacation wasnt interrupted by having to wait on vehicle repair.

Ka
Review №14

Amazing people here!! Came here with the check my insurance had cut me for their “ inspection”. Not only was the first quote so far from being wrong but the insurance company was trying to pull some shady business with getting my LEASED car fixed correctly. William took so much stress off my plate by handling it for me. I didn’t have to battle the insurance company myself. He had them make it right and had someone back out their from the insurance company to get covered what I needed. I cannot thank him enough for putting the customer first and getting my car fixed in a week!!! That’s a crazy good turn around time!!! If you want someone who will make sure you are taken care of and someone to do right by you William is the guy!!! I will be coming here for any future work needed!!

Ni
Review №15

Very professional and family oriented. I was updated every step of the way. They gave me a ride to the rental car company to rent my car while they did the work. When my car was done they met me at the rental with my car. Top notch quality and great customer service. Highly highly recommend.

Mi
Review №16

I cannot thank T&T enough for their repair of my hail damage! They made the process quick and easy and provided me with the utmost customer service. Specific thank you goes to William Gerhold for consistently communicating with updates and going above and beyond my expectations. 10/10 recommend using T&T!

As
Review №17

T&T Hail Repair was extremely easy to work with. This was my first experience with hail repair and they took care of everything. All I had to do was contact my insurance for an initial estimate. I then took my car to the shop and they walked me through the steps of the paperwork and set up my rental car for me. They gave me updates during the process and were very kind. They even waived my insurance deductible. I 100% recommend this company and will be sure to use them in the future if another hail storm comes my way.

Ch
Review №18

I worked with the owner Tealah, and she was just so nice. She took care of everything with my insurance company. My Jeep had hail damage all over. It looks brand new! They even detailed the inside. The shop is clean and the guys are friendly and answered all our questions before they did the work. I am extremely happy!

Al
Review №19

Very helpful and communicative throughout the process, car looks great

Ja
Review №20

I took my Equinox in after the big hail storm and the process was effortless! Tommy and his team were great and my car looks brand new! They even cleaned it from the inside out and it looked like I just bought it! I highly recommend!

Jo
Review №21

I had such a great experience! Mike was very helpful and they gave me a FREE rental car! They even handled everything with my insurance, so it was a quick & seamless process. I would HIGHLY recommend to anyone!

Mi
Review №22

What a great bunch of people. Friendly, courteous, helpful, and so much more, they really took care of me and my vehicle. Tealah and Mike kept me up to date on the process and had the answers for all of my questions. I got my vehicle back looking better than before the storm and they detailed it inside and out. Also, while I waited on my vehicle to be fixed, I sent my dad and brother to them and made an extra $500 for the referrals!😎 Thank You T and T Hail!!

Mi
Review №23

Emily was great! Used T&T to get the hail damage on my Subaru Impreza. Emily was great with communication and worked with my insurance company to get all details straightened out. Mike worked on my car and did such a great job! My car is now dent less !!! Thank you T&T!

Sa
Review №24

I didnt know anything about this company but all of their reviews were really good so I thought I would put them to the test. I went in for paintless dent repair for hail damage sustained earlier this spring. And boy did I ever test them. Not only did they do a beautiful job on the exterior dents, including a door ding that wasnt even part of the hail damage, but they also did an interior detail on my car! My car looked better than the day I bought it! That would be more than enough to WOW me, but the value added services kept going! They paid my deductible! They also provided a loaner car for me to drive while they were fixing mine! And while I am embarrassed to admit that I accidentally locked the keys in the trunk of their loaner car, they also sent a locksmith to rescue me! This company is TOP NOTCH!! Honest and professional and goes above and WAY BEYOND to please the customer! Give them a try, you will not be disappointed! Thank you William and T&T team for the AMAZING service!! While I hope to never need PDR again, I will certainly be back without a doubt if I ever am in need. In the meantime, Ill be singing yoir praises!

Pa
Review №25

TNT hail repair did an excellent job fixing my hail damage in a timely fashion that was super easy. They had great communication throughout the whole process and the staff was very friendly and helpful. They worked very well with my insurance company and I would recommend them to anybody.

ra
Review №26

Mike was a huge help throughout the entire process, from day one with dealing with our insurance company he kept us posted every step of the way . These guys are professional, efficient, honest & hands down great at what they do. I am extremely satisfied with the results after a horrible hail storm. Definitely Recommend!

D-
Review №27

While all the other hail repair places were telling me that itd be October or November before they could even get me in. Let alone the time for the repairs after they got it in.These guys at T&T were the only shop open on Saturday, which is what initially peaked my interest.Within 15 minutes of talking to Mike G, he had me in a FREE rental car & took care of my $1,000 deductible!!!Yes, they paid my deductible for me!Thank you Mike & all you guys.I am indeed a happy customer.

Ra
Review №28

T&T Auto Hail Repair made the process painless and easy....they handled everything after i handed them the keys. It was easy peasy and they worked with me to ensure i was happy with the service and the final results.

Ro
Review №29

They are miracle workers! My car looks so good! They loaned me a vehicle & kept me updated during the process! A1 service! When they get done you are going to LOVE the results!

Mi
Review №30

William took great care of me and my 2018 mustang gt. I had a ton of hail damage and he and the team got it all fixed up like new in a couple of days! Thank you!!

Ja
Review №31

Awesome customer service. They took care of everything from securing the car rental to working things out with my insurance company and my car looks great!

Mi
Review №32

Had my vehicle repaired here and they did an amazing job. They constantly kept me up to date during the repair process. As well as addressed any concerns I had. They are very professional and have a great sense of urgency. I’m thankful that they had my vehicle back to me ASAP.

De
Review №33

I worked with Emily, she was great she handled everything couldnt have been earlier our truck was done way before I expected. We had hail damage alot more than we knew. Emily is very knowledgeable I learned alot about body work. Not only did they repair hail damage but also fixed a couple of parts and detailed the inside I didnt expect all that. Wonderful business to work with. Will recommend to all I know!! Thank you so much!

Da
Review №34

Had my new 2020 Kia Forte take some hail dings recently. Ive never had a claim for Hail repair, but since the car was so new, I didnt want to just ignore it. So when insurance said they would cover the repair, I looked around for someone local. Not much luck there. Most of the better known places were booked for over a month with no openings. Some said a few months or were so busy from the recent storm they didnt even bother getting back to me. I was starting to think this was going to be a hassle.After going through a decent selection of others who were too busy or just didnt seem to care for more business I found T&T by a random review that popped up on the Webbernets. There wasnt much about them I could find, but T&T was very close and they responded to my call immediately. Not only did T&T get me in right away, they didnt give me ANY headaches or hassles. They took care of everything and even offered to help me get a rental car (if needed, it fortunately wasnt) and even drove me home after I dropped the car off. You may think this convenience is because they arent the biggest game in town for this work, but no, when I dropped off my car their lot was full of cars being repaired too. They were busy, but STILL got me in like they werent.I asked them if they could have it done in a week, and they said it was no problem. A week later, as promised, it was done and the car is back to looking brand new. All 40+ dings are gone, the paint has no noticeable marring, and the only hassle I experienced was being without a car for a few days. Which I wouldnt have been if I wanted to deal with a rental car, but as I didnt really need it, I didnt bother...A++ guys, I WILL be recommending you to others.

He
Review №35

Great customer service, fast repair, they’re very professional. However, their detailer guy messed up the clear coat of my car. They waxed it but you can still tell.

Ru
Review №36

Thank you Mike For the great service And attention to detail Like the feedback And step-by-step process I would recommend To family and friends To work with T&T HAIL REPAIR SPECIALISTS And thank you Mike for working on my familys vehicles

An
Review №37

Quick and professional work. Great communication! Kept us in the loop on what was happening!

Vi
Review №38

They took care of everything from start to finish. They were honest and efficient!!!!

ja
Review №39

Had alot of hail damage but you could never tell looks amazing super happy and they are taking care of my truck now! 1 down 1 to go

Je
Review №40

Wonderful service

Ti
Review №41

I have not needed hail repair services yet but I have seen work from Justin and videos of him making repairs. His work is high quality and done with excellence. In my interactions with Justin I can say that this is an honest business with integrity and would recommend this company to anyone I know. If I do end up needing any hail repairs this is the place I would call and would feel like my vehicle was in great hands.

tr
Review №42

Justin at T&T is the amazing! I came to this place on a short trip and had an unfortunate experience with a door ding at a gas station and found this place. Justin was quick and reassuring and professional. You could not even tell my car had any ding/dent after he was done with it. Justin deserves every praise in the world for his skills and professionalism!

Sh
Review №43

Hail damage to my vehicle and needed repaired. T&T did a great job! Class act from A to Z.

Jo
Review №44

Thee place to go for hail damage and other dings on your vehicle!

Lu
Review №45

Great personal service and wonderful family service! I felt like I got a new car! Loved this!

Ro
Review №46

I received hail damage repair from T & T! Their customer service was very professional. The finished product was beyond my expectations!! Thanks for your services!

Sh
Review №47

I have not had to have hail repair, but I have seen the work of the technicians here and have been absolutely amazed! Vehicles I thought would be a total loss, or would cost to much to fix they did it! I know they will not give you a quote and not hold to it! Very honest and determined technicians. They do more than hail damage, but that is their specialty!

Ki
Review №48

Highly recommend!! Amazing work and amazing customer service. If you need any work done, do not hesitate. You won’t regret it!

Al
Review №49

The service and the quality of the work was top notch.

Ma
Review №50

Justin and Tommy made my truck look brand new again. I was devastated when I thought my vehicle needed a complete repaint. Justin advised me he could get all of the hail dents out without a respray and boy did he deliver. My truck looked just as good if not better than the day I took delivery from the dealer. I will recommend them to all of my friends and family. A++

Ed
Review №51

Crystal responded right away and had a game plan from the get go. Worked well with the insurance company and car rentals to make sure I have a great experience.

Information
100 Photos
51 Comments
5 Rating
  • Address:5508 Christoval Rd, San Angelo, TX 76904, United States
  • Phone:+1 888-644-3344
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
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