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Texas lone star detailing
18 E Washington Dr st, San Angelo, TX 76903, United States
Comments
An
Review №1

People were very friendly, but my car was there longer then expected, nobody ever called to update me.When I received my car back, the door interior was not put in properly, so my door handle was out of place. Husband had to take off, put back on.We recently had to take off the bumper of my car to fix my fan.. and we see that the body shop did not car to take off any extra zip ties/tape that was not needed. (Maybe parts already came with)Owner was very friendly, great people.

Br
Review №2

They were efficient and did quality work in a short amount of time I really like these guys and will use them again

Pa
Review №3

I was searching for a repair shop for my truck after hitting a dear. I asked around and I did my own research. Finally after searching I came across a commercial that caught my eye. The owner and his staff seemed very nice and place looked very clean & reviews were very good. I decided to call. I talked to the owner immediately i felt the welcoming and new this was the place for me. He then transferred me to Gary & we started the ball rolling. I am happy to say i have my truck back looking better than ever. I will definitely be using them in the future. Thank you for your honesty and prompt service.

JS
Review №4

Took my pickup in for body work. They did a good job for what they said. No surprises. It took longer that estimated, but the work was good. They cleaned the inside of the truck. Put my spare underneath. In all good job, fair price.

Ka
Review №5

Texas Lonestar Collision took great care of both me and my new Dodge Ram Laramie. I was one of many who experienced massive hail damage- and normally would have used Buskers for repairs, as I have done in the past. However, upon hearing how long it would take to be seen by them and receiving some positive reviews from people I know regarding the level of service and quality at Texas Lonestar Collision, I decided to check them out. I was immediately assisted by one of the men working in the back and pointed in the right direction. I then met Gary, who took walked me through the process and was very attentive to my needs. I knew I was in the right place. Gary went above and beyond keeping me updated in regards to the progress of my truck. The office staff were courteous and helpful anytime I called in/needed help. I picked up my truck today, and it looks better then when I dropped it off!!! Super super pleased! I am now using them to repair my husband’s truck. We discovered a small local business who understands quality service and exceptional customer care!

St
Review №6

I bought a new car and the bumper wasn’t even lined up with the car and I’m pretty sure it was being held together by zip-ties. I took here and they fixed the hell out of that thing it was a night and day difference

Jo
Review №7

Very professional, prompt, great service.

Mi
Review №8

The entire company is extremely helpful, accommodating, professional.Their work is the finest in San Angelo. Im very thankful I took my pickup to them due to hail damage. Their paint shop and employees are outstanding. Dealing with Gary was a blessing. Hes a fantastic asset to their company. The owners and office personnel are amazing.God bless this company.

ve
Review №9

Took in girlfriends car in for body work after hailstorm. Had no problems with friendly staff and were readily available. Car was finished on time as they said it would be. Upon arrival as we were inspecting car we noticed light was not replaced and rear spoiler was not mounted correctly. They took car back in and replaced light and halfway attempted to fix spoiler. After two weeks the spoiler came undone. Traded car shortly after so did not return for more rework.

Fr
Review №10

These guys were excellent! Couldn’t have asked for better service. The quality of workmanship and the customer service were far beyond what you normally get out of just your regular body shop these days. The wife and I were very happy, especially with how they handled every detail with the insurance people. All I did was drop off my car, filled out a sheet saying I was dropping the car off, and picked up the car when it was done. Literally that’s all we did. 👍🏽👍🏽💯

Ti
Review №11

I am very impressed with every aspect of my experience with Texas Lone Star Collision. Gary took care of everything for me, he was great start to finish.He went above and beyond my high expectations. Every person that works there was SUPER friendly and helpful. I was sent updates every step of the way. They were fast but didnt cut corners. THEY DID IT RIGHT. I would highly recommend them and nobody else will work on any of my vehicles.

Kr
Review №12

Wonderful experience they went above and beyond. Great attention to detail, I had the interior and exterior detail package. And let me tell you my Jeep was better than when I drove it off the dealership. Its the $$ package but well worth the money. Something I would do maybe twice a year. Thank you to Momma Grace, Mario Sr., and Mario Jr.

Jo
Review №13

Very professional excellent customer service, I am recommending this shop to all my friends and family. go by and see Mario and Grace at Texas Lone Star Collision. And thank you very much for helping me with my truck issues. and many thanks to your staff. bless you my friend.

Vi
Review №14

I decided to take my car here due to availability and great reviews. Im glad I did. Mario, Isabel and Gary did a great job. What really took long was waiting on the decision from insurance, it all worked out!

Ga
Review №15

Our student sons car door had to be replaced. We live in Austin and these guys really took care of everything. They were honest, easy to talk to and made the experience smooth. The paint match was good and best of all it was much less expensive than the bids we got here. We were also in a crunch so he could come home and they got it done!Highly recommended!G Shelly

co
Review №16

Amazing amazing staff. Many car places are very difficult to work with but Texas Lonestar Collision was so easy. They truly care about their customers and they come through for them. Will definitely go here again if needed. Highly recommend

La
Review №17

After hail damage, I got my “4 wheeled baby” back 5 days ago! So thankful for the crew at Texas Lonestar Collision! Very professional and detailed oriented. I have to give a major shout out to Gary! He graciously kept me up to speed on my vehicle’s progress. Gary addressed all of my concerns, invited me to the shop to see exactly what would be done, and sent me pictures of the work. I couldn’t be more pleased!

Ch
Review №18

Every single person we talked to here was extremely professional and polite. They did a fabulous job In a very timely manner repairing our daughters car. Our family highly recommends Texas Lonestar Collision and will definitely use them for any of our future needs.

Ma
Review №19

Incredible staff and customer service. They were SO helpful in getting my car fixed quickly, helping me set up a rental, etc. Gary kept me in the loop on what was happening with the repairs and was very easy to communicate with if I had any questions. Thank you all so much!

Ti
Review №20

My car was damaged in a hail storm, shattered windshield and hail damage on most of the vehicle. Not being from San Angelo I didnt know who to take my car to, but after checking reviews on a few shops I settled on Texas Lonestar Collision after seeing their outstanding reviews. I. Was. Not. Disappointed!!From the first phone call until I picked up my car everyone was amazing, they even worked with me on my deductible!! My car looks great and it didnt take a crazy amount of time for the repairs. I could not have asked for a better experience. No question about it, I know who I would recommend.

sh
Review №21

I brought my car here to get a new front bumper and I was on a tight budget. The people at Lone Star collision were absolutely amazing. They worked with me on the price and payment plan. They even gave me a ride back home and vacuumed and washed my car for free. Theyre friendly, knowledgeable, courteous people and they will do everything they can to give you the best service possible.

Re
Review №22

Did a EXCELLENT job on my vehicle. Took the car in for repairs from a fender bender. They found mire more damage then the not trained eye could see. They fixed everything as it was when I bought it off the showroom. Ricky was very helpful and kept me up to date on literally everything. Very good group of people there. Will recommend anyone to them. Thanks again!!

He
Review №23

Very friendly and professional personnel, repairs were handled with personal attention when certain other repairs were needed, very timely with hail damage repairs. Shout out and a big thanks to Gary

Ha
Review №24

A very friendly and professional place to get work done. Brought my car in and they were able to get it in quickly and get it back to me before the holidays. They made it a very stress free experience and I would definitely use them again

Or
Review №25

Overall great customer service. The owners and the staff are very friendly and attentive. I was involved in an accident hours away from home and they made the repair process easy and made me feel like I was in good hands. They kept me updated at all times and even delivered my vehicle halfway. God bless them and their business. I definitely recommend.

Ve
Review №26

This people were really nice. The whole time theyre repairing my car, they were in constant contact with me. If I wanted to discuss something with them, they were open to the discussion. I felt like they were serving to me, not the insurance company. It was a good feeling

Ir
Review №27

Amazing customer service! All staff were friendly, attentive, and extremely knowledgeable. The work they did on my vehicle was impressive. Everything was explained up front. I definitely recommend Texas Lonestar Collision!

Di
Review №28

When I was alittle shook up after my accident, Barbara was very friendly, professional, and helpful. She also backed up the process with a phone call to me. The owners were very helpful with the fact that my insurance did not cover collision and worked with me financially. I also got my truck back in 7 working days and the workmanship was excellent.

Al
Review №29

Great service and my vehicle came out awesome, couldn’t even tell it had been in a collision. Their work is honest and is definitely professional and worth the short time they took to get everything done.

Sh
Review №30

Had my front bumper repaired and replacement of right rear view mirror. Work was performed timely, at a more than competitive price, and very quality work. Service was exceptional. Will definitely use again and highly recommend!

Ri
Review №31

I don’t normally right reviews. This is exception. Texas Lone star went above and beyond. The customer service from owner and every body else that works there is top notch. They treat you like family. There shop and and office are very nice and clean. The helped me get my moms car fixed. They did a awesome job on getting it back to normal. They also back up there work with a lifetime warranty.Thanks Mario and staff for the Customer service and great work.

Ma
Review №32

The people at lone star collision were amazing! They worked hard to not only fix our truck but Tyra worked endlessly with the insurance company to make sure everything was exactly as it should be. When we got our truck back it looked fantastic; they even washed it and cleaned the inside and made it smell new!

Ru
Review №33

Most definitely a 5 star. Very very pleased with the friendly staff, amazing results Of our vehicle. My husband & I would without a doubt recommend Texas Lone Star Collision to Everyone. Definitely a go to body shop for the TLC your vehicle needs for damages & or repairs. After hitting a deer, our vehicle was a disaster. Thanks to the hard workers of Texas Lonestar Collision, our vehicle now looks more brand new then when we first got it. Thank you to the staff & all the guys for a fabulous job.

Mi
Review №34

Just fantastic service all around. Brought in my Jeep hard top to have it repainted and they restored the damage, protected my headliners and the GoPro mounts while cleaning out 7 years of dirt in the rubber gaskets on my freedom top. All for a very affordable price. Mario, Grace and their staff will treat you right.

Ja
Review №35

Texas Lonestar Collision made getting my vehicle the smoothest experience one could have after getting rear ended. They made sure I had a rental car and really cared about making sure my life would not be impacted by my car being down for a week. They were quick to get everything done the right way!

ke
Review №36

Tyra was awesome! She helped with every detail with my claim including helped me reserve my rental car! Any problem i had with insurance she helped me threw also talked with them and sent pictures for me. They did amazing work on my car doesn’t even look like anything ever happened basically brand new!

Ju
Review №37

Had horrible hail dents, got the car back quick and you couldnt even tell there had been damage. Looked like it just rolled of the lot.

Ro
Review №38

Very professional and timely manner. Good hospitality.

Ju
Review №39

Texas Lone Star Collision has to be one of the most courteous best companies Ive ever worked with. This is my first experience using a body shop and I could not be happier and more pleased with the way my van turned out they did an excellent job, and it didnt take very long for them to fix it. They were so honest with the prediction with the amount of time it would take to fix it. when I did have a problem they came out got my van fixed it right away. I live out in Water Valley and I did not want them to have to drive all the way out here to pick it up but they insisted that they didnt mind they picked it up and had it back in no time and all problems were fixed. All of the staff absolutely friendly and very informative i would highly recommend to anyone needing auto body repair.

As
Review №40

Highly recommend they did an amazing job on my car looks brand new! They were so helpful with insurance and kept you updated along the way! #supportlocalbusiness

Ma
Review №41

These guys are amazing. Great customer service and quality work. We definitely recommend this shop and we will be returning if we ever need anything else. Thank you, Texas Lone Star Collision!

Ma
Review №42

The customer service was great! The staff went out of their way to help fix our car perfectly after it got t-boned. They dealt with the insurance, helped to pick up the rental car, and then came to us to tint the windows so that we could have our car back. We will recommend Texas Lone Star Collision to anyone in the future!!

Ma
Review №43

I have never left a review for any business before. This place is great. They had tremendous customer service, great communication and did a great job at the lowest price I found. Plus they offer warranty for any paint chips or fading.

Ap
Review №44

We have done business with this family owned business a couple of times and would recommend them to anyone needing quality auto body work done. They also work directly with your insurance making the process extremely easy! We had both vehicles back within a week. Great people doing great work and providing great customer service!

Bi
Review №45

Great work and fast service. They were quick with the work and got me back on the road in just a couple of days.

cr
Review №46

They did a great job and got my car back to me in a week...

Ca
Review №47

The staff is really accommodating. They fixed my car Nicely. Highly recommended. Thank you Mr. Mario.

re
Review №48

Mario and Grace were awesome. The work looks flawless, the paint is guaranteed for the life of the car and the work was done on time and on the estimate. Highly recommend.

Ro
Review №49

It was fast service and very helpful with the rental very happy with this experience.

El
Review №50

The ladies in office are so nice! The repair on my car was fast! Im so happy to be back in my car! 😊

Ca
Review №51

Texas LoneStar Collision is a great and friendly service . They were very generous and went out of their way to make sure I got everything I needed done. Would highly recommend this business and would gladly return back for their service.

Wi
Review №52

Gary was amazing to deal with, thank you

Ke
Review №53

Everyone was extremely friendly. They finished the repairs quickly and the car looks so much better than before the accident. Thanks!

Ka
Review №54

Best customer service ever! Would recommend them to anyone. Fast, great, reliable service at a great price!!

Gr
Review №55

Texas Lonestar Collision took great care in reparing damage to my Nissan Altima. From drop-off to completion, the staff was very professional, friendly and attentive. They were very efficient in working with my insurance. They went above and beyond to ensure quality service and workmanship. I was highly satisfied with the new paint job. They will have my business for future collision repair. Thank you Texas Lonestar Collision!

Ma
Review №56

This bodyshop was cheaper and faster than any other bodyshop on town. The owner treats you and your car like family. Give Texas Lonestar a try!!!

Al
Review №57

Fast, Great, dependable service ! I’m a First time customer and I’ll say I’m impressed with the professionalism I received. I will definitely return if I ever need collision repair !

An
Review №58

They were so helpful and fast. Called got my car in the next day, fast friendly and my car looks brand new.

Jo
Review №59

I brought my car to them (a Nissan 2014) couple of months ago, it was damaged by a hit and run... it was pretty bad damaged and I needed it to travel to Mexico.They did a great job on the car, specially the paint, they are very professional and they offer an excellent customer serviceI highly recommend Texas Lonestar Collition:)Thank you Mario and Grace

Sc
Review №60

All of the staff I dealt with was very courteous and really seemed to make customer satisfaction a priority. The best part was they put my truck back together exactly how it was supposed to be the first time.

Ne
Review №61

Very friendly staff, absolutely the best quality of auto body work in town and detail service would recommend this place to everybody that needs auto repairs, they even took me to drop off my rental car they go the extra mile for you!

Li
Review №62

I have used Texas LoneStar Collision two times now and have been nothing but satisfied each time. The entire staff is friendly, professional, and efficient.

Ho
Review №63

This is a wondeeful place to get your car fixed. Amazing, fast, great service. They even detailed my car afterward! Its all fixed and sparkling clean! They have the friendlest, best customer service ever! Great job!!!

An
Review №64

On top of everything! Very pleased with the quality of the work and customer service!

L
Review №65

If I could give this place a negative 5 rating that still wouldnt be bad enough. First off they secretary Tyra which is the owners daughter and her mom are the 2 rudest people ever. I was told my vehicle would be ready in 7 days or less. Finally they called on the like 9th or 10th day to say it was ready. When I picked my vehicle up I drove half a block and I took it right back because I knew the steering wheel turned halfway to the right wasnt right and I new it needed an alignment. I get there and also notice they had not even fixed the dented rim I had either. I told Tyra about the rim not being fixed and she argued with me. She went outside with me to look at it and oh boy what a ditz she is. It took 10 minutes for her to realize that the big dent in the rim and hubcap werent supposed to be there. They said they didnt know it needed an alignment, but I told them everything that was wrong with it, but needless to say between me and my adjuster telling them and writing down what was wrong they still completly missed the rim and alignment. The man owner took it somewhere to get it aligned and brought it back with a new rim and hubcap which wasnt even the hubcap for my vehicle the hubcap was completly all different from the other 3. They assured me they would make it right. As I was driving home I realized my radio was still not working and all my instrument light would keep coming on. I called to tell them and they said I never told them about it and there was nothing wrong with it when they had to move it around at the shop. The next day my vehicle would not start. I called and Tyra just as rude as ever told me there was nothing they could do. I told her they better figure it out because it happened as a result if the accident. I get my vehicle to the dealership and of course just like I told them it needed a new radio and relay switch, but they said it was all working when they had it which was a lie. They still assured me they would make the hubcap right. After a month of calling every week the man owner told me they would send me a check for what the hubcap was worth. 2 weeks go by and no check and no call. When I called Tyra said that they never said they would send a check, but when she asked her stepdad he said yes and Tyra said well I will have to find out from your adjuster. After another couple if days I had to call back again and Tyra said your adjuster said as long as we got it close to matching then we dont have to replace it or send a check. This place is full of very dishonest people and is very trashy. All the other reviews are probably are from family and friends to make their business look good. Its these kind of people that make others not want to shop at locally owned businesses. I definatly do not reccomend taking your vehicle here if you actually want someone to fix it right!!!!!

Ha
Review №66

Called about a part for my Corolla, got the piece in the shop within 2 days and only took them 30 mins to install. Fast and friendly service!

Co
Review №67

The staff was very friendly and went above and beyond to make my experience as easy as possible. Id recommend them to anyone!

Ch
Review №68

A very special thank you to Joe Fuentes and Mario Garcia!!!! The paint and body work on my classic car was fabulous, I couldnt be more pleased.

Jo
Review №69

They did a great job and very affordable. Staff was very personable and helpful.

Me
Review №70

The best customer service and the lowest estimate for repairs... What more could you ask for‽

Me
Review №71

I hit a deer and took my car to get fixed and Mario went above and beyond my expectations!! If you want the job done right the FIRST time I highly recommend Texas Lone Star Collision!

Cl
Review №72

Highly recommend Texas Lonestar Collision, they were very professional and the body work on my husbands truck looks great!!

Co
Review №73

They do quality work and I like that its a family business. If I ever need body work done again, Im bringing my vehicle back to Texas Lonestar.

Mi
Review №74

Above and beyond, work is incredible, I highly recommend and will definitely use them in the future.

Er
Review №75

I had my Camero done here a few months ago, and everyone here Mario, Grace and Ricky they all were just so attentive to what I was needing and wanting to get done to my car. They listened to me and I am one happy women, and I definitely recommend them to anyone who is looking to get their car or truck fixed at a very reasonable price. You will NOT be disappointed coming here, thats for sure. For those who know my husband Candy, he doesnt ever get things fixed or repaired, well hes getting his truck done here so that says ALOT!!!! HE was very happy with the work they did with my Camero and so he brought his truck to them too..... :)

Sa
Review №76

Great customer service! Very friendly staff and quality service

mx
Review №77

The staff was so helpful and honest,they were ready to help when we had trouble with a certain car rental place and when the job was done they let us know right away even with a small hiccup they still made the whole ordeal a bit more painless.Overall I would defiantly recommend them to anyone in need of bodyrepair, our canyon looks better than the day we bought it. So dont bother with those other local bodyshops with flashy commercials...just ask a customer and well tell you who the best,honest and most sincere place to go if you ever need their services....TEXAS LONESTAR COLLISION is where West Texas should go!Napoleon Vitela

Ly
Review №78

Great customer service and great work. Thank you!

An
Review №79

Very good work! I would recommend to anyone

Sk
Review №80

The very best place in town to get your car fixed after a fender bender or other damage to your vehicle. Friendly and competent service done in a reasonable amount of time.

Ma
Review №81

Good and fast service...afordable prices ..they go above and beyond to offer the best service

ch
Review №82

Amazing work, and great customer service! Had my vehicle in and out in just a few weeks.

An
Review №83

Outstanding professionals! From start to finish, everyone at Lone Star Collision was friendly and honest, and I would go back in a heartbeat if I had any other concerns with my car.

An
Review №84

They did a great job fixing my truck

Ma
Review №85

Your paint work on my Mustang trim parts, rear bumper repaint, and finish buffing made the car look showroom new.

Mi
Review №86

Great job well doneThanks

ma
Review №87

Very upset. I had to bring my car 2 times because it wasnt done right. There was some tears and dots on the paint.

Ch
Review №88

Excellent workmanship, very honest and courteous.

Zo
Review №89

Never going back! Worse place ever!

Jo
Review №90

VERY RUDE NEVER VISIT THIS PLACE EVER

Da
Review №91

Get real with the best in San Angelo..

Di
Review №92

Paint job was really good!!

An
Review №93

Great shop, one of the best.

ma
Review №94

No help

Be
Review №95

Does good work

Information
95 Comments
Rating
  • Address:18 E Washington Dr st, San Angelo, TX 76903, United States
  • Site:http://texaslonestarcollisoin.com/
  • Phone:+1 325-703-6397
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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