If you want to shop at a completely sexist store visit Marshall’s. I was told that I can’t bring my purse in the store and therefore had to wait in the car while my husband shopped for what we needed. But men wearing cargo pants with multiple easy access pockets for shop lifting is totally fine??? These people need to re-examine their policies. I will never go back.
When do you argue with a customer, when you work for Marshalls.I called and talk to a guy and asked for a specific screw that I needed. He said they had them in that size. When I arrived I was help by someone else who was very helpful but couldnt find the exact size I ask for...When he asked the coworker about them, he stated I didnt ask for any size. I said yes I did and he was no you didnt. This went on for a few more times before he finally backed off. Why would someone drive all the way to Marshalls for something that may or may be there without checking first..DUH
Kids not welcome!I got chewed out because my son might put things back in the wrong spot... not that he did, that he might. BTW, I spent 5 minutes looking for a pipe fitting in your horribly organized bin.Sorry if its an inconvenience for me to shop there. I can fix that for you. I will also no longer be recommending you to anyone and will recommend that our company cancel our ~30 year old account.McMaster Carr is more convenient, Fastener Engineering and Ferguson are way better priced.
Great store! Has everything for your personal, home, electrical, machine, or industrial project. Amazing customer service, very helpful, super friendly. Great prices, fair pricing, and cheap price.
My first visit. Cool store and great selection. There are many items that are not returnable so make sure you get the right item or youll be stuck with an expensive paper weight. (This is all spelled out on a little sign above the exit door - not cool!)
Its like Disneyland for repairmen! They have EVERYTHING in every size! And, the folks that work there actually know what they are talking about!! AMAZING!!!!
This is the place to go to find the bits and pieces that you just cant find anywhere else, other than maybe online.The prices are a tad on the high side but then again whats your time worth?Either make it your first stop or your last.Good coverage of both domestic and metric sizes.Just go in and wander around some and be amazed that this resource is in Salt Lake.
Went to this store in search of chains and binders. The staff was very helpful and was sure to inform me of potential qty discounts. Will be using this store in the future.
I went in to purchase a regulator for my air compressor. My compressor goes to 175 psi so I bought the 200 max psi. The brand was coil hose pneumatics, which I have had a lot of positive experience with. The first one cracked at 160 psi so I exchanged it. The next one leaked out of the top at 20 psi. The guy told me that he won’t sell to me anymore because It was my fault they were failing. I ordered one off Amazon that was supposedly the same model as theirs. The Amazon one was far superior quality and hasn’t failed. Didn’t know Marshall’s sold fake knock offs.
Great help from all the employees every time I go!
THE absolute best hardware store in the Salt Lake area, and quite possibly the entire state. Ive been here quite a few times, most recently when I needed a particular fastener for a refrigerator. I checked the appliance parts stores in the area; most did not have it. The few that did wanted $6.00 or more. For ONE screw. I called Marshalls Industrial Hardware almost as a last resort, and the VERY knowledgeable rep was able to confirm that they had what I needed, and for only 21 cents!The staff is well informed when it comes to fasteners, material, and hardware in general, and they are always friendly and courteous even during this crazy time were living in. Their prices are very fair, especially for a small business with quality products.Theyre not a home improvement store, but theyre great for industrial, commercial and even personal projects that might require specialty hardware And if they dont have what you need in stock they can probably order it for you, or tell you where you might find it. Much better customer service than the bigger stores with dozens of employees.Make this place your FIRST stop, and save yourself a lot of time and frustration.
Best selection around, very helpful and friendly.
I was looking for one stupid specialty nut for my bike.They helped me find it in minutes. This place is great:)
Everytime I need something they got my back
Great for them hard to find items..
This store is always clean and well stocked. Ive never come in and found the item I need out of stock. The people there are always pleasant and personable.
Everything you need and even things you didnt know you needed. Friendly and knowledgeable staff.
If you like tools this place is totally amazing! Go here with time to look around!
Quick help, friendly, had what I needed they have lots of stock.
Ok .A little expensive
Fantastic hardware selection for one off or odd pieces you probably wouldnt find at big box stores.
Great place!!A hardware store on steroids!!They really have almost everything!!Give them a try the next time you need anything hardware store oriented.Ill bet they have what youre after!! 😊Roger Purser
Marshalls always has what I am looking for. Their staff are knowledgeable and friendly and always willing to help.
If they dont have it your at the wrong store!
This place has everything you need to do the job right fantastic customer service
Lots of needed stuff. Great people to help customers
I dont often give a 5 star rating. This is THE place to go for odds and ends, hard to find tool pieces, we have searched and searched for a 2.5 hex driver bit for specialty screws we use at work. Visiting Marshalls for the first first time, they have not only these tips, but in a variety of hand tools for different applications. Ill definitely be coming back here.
My go to store, especially if I only need just one of a kind, I dont want buy a blister package of 20, when I only need 2 or 3. . The staff are extremely friendly and willingness to serve.
A extensive inventory of hardware beyond what you can find in home Depot or lowes
Excellent masking protocols. Massive selection. Staff was a bit surley but inventory is very varied, location is super easy to get to with great parking.Just dont mention their awesome Facebook reviews or youll get a lecture about how the owner hates the internet.Solid store with a bit of.... Personality.
Amazes me that CHEAP people will give a poor star rating because they have absolutely NO Fng clue what it costs to have odd things SIT on a shelf in CASE you MIGHT need one. Amazon buys in trainloads at once dipsticks. These guys are the B O M B when I need some thing NOW and price is not my concern. Maybe instead of crying about a buck go make one or TWO and let this company do the same. Lastly a refund is just a charge back away.
Has lots of fun stuff... well i think its fun. Every time i get something from a hardware store i end up saying to myself it would have been better quality if i had gotten it from marshalls. Or something like that. If you like to build things, you should know this store.
I love Marshalls. They have an impressive supply of industrial goods and their staff is always helpful and friendly.
Short review: great customer service, professional and good local selection.Longer Review: You know how you go to Home depot looking for that thing you need and end up having to take apart some widget to get the actual hardware? Skip that next time and just go to Marshalls. They are a real hardware store that caters to building/fabricating something from scratch rather than home improvement.Add in great customer service and they cant be beat (unless you actual need a heated toilet seat out something like that).
Dale and his team are awesome!!!
Cant get enough of this place. Its a hardware wonderland.
Is the best in town
To say that the staff is rude would be like saying that the Grand Canyon is a bit of a hole in the ground.
Great find for individual nuts, screws and a plethora of others ...go see. it’s creative mechanics.
Today was the last time I’ll be shopping at Marshalls. They wanted $14 for 1 bolt. I purchased the same bolt at Nut and Bolt for $4. Ripoffs
This place is the worst. I would not recommend it at all. You are better off just going to lowes or home depot. They dont treat their staff very good and that should speak more than anything!!
Fantastic Little Hardware Store. Always can find what I need. Employees are very friendly and helpful. If you have any questions all you need to do is ask. Easy access off the freeway. Big parking lot with easy access to store.
Well layed out, very organized. I loved visiting this store.
Very friendly and knowledgeable staff!
Tall bald guy was really helpful and nice....the older lady was rude and disrespectful almost lost my business, overall great selection of hardware and tools! Should manage personal better though!
If you need it they probably have it
Absolutely the best real hardware store in all of Utah. Have specialty fasteners and a huge assortment of tools and hard to find materials
Totally Awesome 👍 They have one of everything here.
First time there and this place has everything youll ever need as a hardware plus provider. I want to go there again since I know I want to look at everything they have at that location. Plus the store is very organized and clean.
Great service and awesome selection on bolts. You can find all the weird stuff you are looking for here. From metric to standard, they got it. Close to the freeway and lots of parking available too. Service is outstanding, came here a couple of times and always got what I needed.
Prices are a little high people are friendly.
Great selection of whatever you may need, but it comes with a high price.
If I ever need some kind of hardware for work or home I will usually stop here. The employees are very helpful to identify what I need for the task. Whether its a tool or the hardware necessary its usually in stock. If they dont have it in stock they will find and order it. I have been surprised by the variety of products kept in stock.
Friendly staff, very knowledgeable and professional, you can find a lot of stuff here.
A tinkerers paradise. Tools for just about everything, as well as some of those hard to get hardware items.I like to just walk around and see what they have.The prices seem reasonable and they surprise me with their selection.
If you need a handtool, this is the place! They sell everything from the relatively cheap tools to the premium ones. Amazing selection, and the people are great to work with. Careful though, there is a lot of awesome stuff, so you may spend more than you want ;-)
Friendly helpful service.
They have a fantastic selection of industrial hardware and great customer service. They have odd items that you cannot find elsewhere. In fact, Marshalls is often recommended by other industrial suppliers if they cant find something youre looking for.
Great service!
Great service. Always helpful.
Great specialty store with quality items. Isles of fasteners, bolts, and machine screws. Quality tool boxes and garage organizers. Great place to pick up those items for an industrial project.
This place has fasteners of just about any type. I love going here to find the hard stuff. Their pricing is far less expensive than local hardware stores to boot. I did not give 5 stars for two reasons. 1. They declined to offer advise and said we are not engineers. They fear that someone will sue them if they offer an opinion and something goes wrong. What ever happened to good old fashioned brain storming? 2. Their tool pricing is about 15-20% higher than the competition.Despite this I still love having this resource.
Incredibly professional and friendly. Ive never felt so valued at a hardware store. Great job guys!
How did I not know about this store sooner? Tons of hardware, tools and stuff. They had what I was looking for, they open early and everything is out for you to see. Great place to shop!
I can shop heere for hours wish the prices were lower but very helpful staff
The staff was very helpful and friendly, the fastener selection was fantastic, had everything I needed in stock. Cant wait to go back there when my wife isnt outside waiting in the car ; )
They have so much I could be here a while and the staff here are more knowledgeable than other hardware stores
Jim was awesome to work with- I had a weird project that I needed professional advice with and he was patient and knowledgeable. They are a great specialty store with great customer service.
Very helpful staff, an amazing store to walk around
After I found this place several years ago, i try to check their selection first.. the pricing is competitive and I like that I can look and play with the different bolts ect.. before I buy it really help me with my creative process
These guys go above and beyond. Been doing business there for a long time. Theyve got just about anything you need.
They have things nobody else will in stock. Their fastener selection is the best in utah. Need a tool in a pinch they probably have it. They definatly are not a discount store but they dont have anything of low quality. This place has helped me complete more technical projects than I can count. You should walk through it and see what they have. They have everything out so you can see what might help you complete your project. They have a friendly and knowledable staff as well. Total hidden gem for industrial or technical trades.
Car overheating and pulled in to parking lot. Went in originally to just ask for water, but ended up browsing and buying a few things. Place is actually a type of spot Ive been looking to find for all my DIY type projects. Tool were a lot on the high price side. But thats ok. Employees were ok. Think they had eyes on me like yo Im not a punk kid I got that paper. And finally whos the cop looking dude waiting in the parking at 530. You got a problem bruh? Chill...lol jk
Most everything you can think of for a hardware store...most. Prices are a little high, but theyve got it and its hard to find, so...not bad. Very helpful staff and a good shopping experience. Stars for selection and service!
Great place they have every nut and bolt you can think of
Very convenient place to find the odd stuff, but not cheap! But how much do you spent driving around trying to find oddball items?
Huge selection of industrial supplies, excellent customer service
They dont haave it you dont need it.
Have alot of random parts you need. Good people to work with. Alot of parts made in the USA
The employees here are very knowledgeable and helpful. They always go the extra mile to support Utah small businesses and me on my personal projects. Prices are reasonable.
You need bolts and nuts? This your place. I am spend all day in there. And the people are super helpful and friendly.
I just had the best experience at Marshalls. The staff were knowledgeable, helpful, and accommodating. Im glad I went there and will surely be going back again.
Excellent service and awesome selection. Best hardware store ever.
Great place to find your knees with nuts bolts and miscellaneous tools for the shop
No returns accepted here, and I found the employees not friendly or helpfull
Toy store supreme... Hella pricey yho
Service and selection are really really great. Ive never needed to go anywhere else for any of my basic hardware needs. Ive gotten anything from screws to shower-caddies, bamboo poles to new doorknobs. The prices are really comparable.
Great inventory, great service!
Great selection of hardware and tools and much better service than the big box stores. I have been there dozens of times and highly recommend it.
Everything you need
Good people very helpful and everything you could possibly need..
Awesome as always! Employees are NEVER a disappointment, very knowledgeable.
I had a very strange experience with a senior staff person on the phone. I called looking for an extension cord for my table saw. The cord needs to have a NEMA 6-15 plug, which is fairly common. When I asked if they have one, the person told me that he didnt know if they had one and couldnt check for me. He said I would just have to come in and find out or look myself online. Not quite the 5 star service advertised.
They have evrthing you need but its expensive!
Wow this place has a little bit of everything if youre a tinker if you are a man that likes to build stuff or woman sorry that likes to build stuff you have to go Grate place
Always helpful. Always have the hard to find items along with everything else you need.
Excellent service. This place seems to have al the hard to find hardware pieces I find myself looking for. Wide variety of items and the staff is always eager to help me find what I need.
Very helpful! Thank you!