We used Bath Crest to update an outdated bathroom. They provided excellent communication on the steps of the process and what we could expect. They made the process so easy. Kim is truly a master designer and a excellent project manager. Were very happy with the outcome.
They did great. Kim gave me a schedule and they kept it and even some items were done early with the total project comp earlier than expected. Always called the day before. Pretty clean. Excellent workmanship. They did two complete bathrooms at the same time, including demo of old, repair of old underfloor, new tile, new tub, two new toilets, two vanities, two medicine cabinets and beautiful fixtures, shower and tub enclosures including glass. A bit pricey but zero headaches and very nice quality.
Brad and Kim are top notch. We were looking to make our basement bathroom open up and feel more modern. During the installation, as the tile guy was laying down tile, I realized that one of the problems with the bathroom was that the door was not set in the right position when the house was built. This was why we couldnt put a standard depth counter and also contributed to the small feel of the bathroom. I called Kim, thinking to myself, 1) shes going to kill me because they have a plan in action 2) they are going to make this so expensive to fix its not going to be worth it. None of that happened. For a modest charge to move the door, Kim, Brad and team went into action to make it right for us. I completely blew up their timelines because of this, but they adjusted and still got the bathroom done in a very timely manner. The whole time reassuring us that all that matters to them is it being right for us. Just cant say enough about how good they were to work with and how much we love what they did. Would definitely recommend them
I am very happy I chose Bath Crest Bath to remodel a shower in my home. Bath Crest has excellent customer service from start to finish. I visited at least four other companies before choosing Bath Crest. Several bathroom remodeling companies seemed to have very young, inexperienced employees. Bath Crest has genuinely helpful, competent, experienced employees who do exactly what they say they will do. They were easy to work with and showed up when they said they would. I am very happy with the quality, appearance and functionality of the new shower.
Bathcrest replaced a bath tub and surround and shower with a new surround for us. They are very professional and the products that they use are exceptional, the bathroom faucets and shower faucets are commercial grade. I highly recommend this company.
My wife and I are more than pleased with our experience with BathCrest. Loved the work they did, were easy to work with, didnt ever seem to mind us calling them with our questions. We would definitely use them again and would recommend them with no concerns>
This company and all their employees are great! My entire experience with them was top notch. I appreciated their no pressure sales approach. Their office is great. They fit me in ahead of schedule and their work and workers were great! I would definitely recommend them.
I had Bath Crest come in for a free home estimate. I have a small master bathroom area and the first thing he told me was not to move the plumbing, even if I had 50K dont do it. Said they were a few months out, he would have to reach out to a contractor to get back to me within 48 hours. They never responded back to me with any estimate or communication. I found a local contractor the next week, came in and said he could do exactly what I wanted with the plumbing, gave me a bid that night and started the next day. Very disappointed in this company based on the great reviews.
Bath Crest provides excellent customer service.All staff are professional, and are great at listening to concerns and responding to questions. My husband and I are impressed with the work ethic of Bath Crest. The workers arrive on time and are diligent at cleaning up at the end of day. We just had Bath Crest do a complete remodel on a second bathroom. We like that all workers are skilled craftsmen with many years experience. Bath Crest provides peace of mind because you know that the remodel will be done correctly, with quality products. As the first bathroom, our second bathroom turned out beautiful. The cost of our remodel was a good value because we knew the job would be done right at each step in the process by competent workers. We highly recommend Bath Crest for its quality work and friendly, knowledgeable staff.
Great to work with, excellent quality of work, great co ordination of work, timely completion.
The entire experience start to finish was outstanding. Bath Crest is thorough, friendly, communicative, punctual and professional. I would highly recommend Bath Crest to others that are looking at a BR remodel. Everyone at BC was simply awesome to work with.
Matt and Trace did an absolutely AMAZING job on our bathroom! Going from using pliers to turn the shower on and off for a month, to having the plumbing redone, along with the rest of the shower, we are so pleased!!! Thanks so much!!!!
Bath Crest did an awesome job on my bathroom remodel. I am impressed with their workmanship but especially impressed with the professionalism shown by their staff. They were extremely helpful in answering my questions and providing ideas with no pressure. The staff were so considerate when they were in my home. They arrived when they said they would and kept me informed on how the work was progressing, what they were doing and what was next. I was especially impressed with the way they cared for my home, covering the carpet and cleaning up. Great job, awesome!
They did an amazing job they finished on time and it was a great price
Bath Crest is top notch! They are easy to work with and their customer service is fantastic! The products they use and the work they do are all 5 star quality and I highly recommend them to anyone. You cant find a better company to do your job! Everyone I talked to was wonderful and helpful. You will love the excellent work they do and feel like your remodel is the best !
We love the way our bathroom turned out! Kim and Brad were able to successfully resolve all of our concerns. Very happy with the result!
From the very beginning Bath Crest was amazing! The quality of work is evident in the results! Thanks for giving us a beautiful bathroom!
We worked with Bath Crest to do a complete remodel of two bathrooms. They are great to work with and we could not be more pleased with the results!
We chose BathCrest of Utah (BCU) to remodel our two-room bathroom, essentially removing and/or replacing all cabinetry, countertops, tub/shower, bidet, and all original ceramic tile in the tub/shower surround and ceiling. Big job. We first discovered BCU and Brad Peterson at a Home Show, and we eventually visited the showrooms and offices of five specialty bath remodeling companies before deciding on BCU. Our contract with BCU excluded paint and electrical as we had those skills available from known technicians.In time, the cabinet maker, counter-top company, plumber, and shower-surround company sent representatives to the site for accurate measurements and advice to us about their part of the job. We had previously selected the wood cabinetry color and style, the countertop material (quartz), and shower surround (cultured marble).We had our painter and electrician do their work prior to BCU coming to the site to start their parts of the job. We had to wait on the BCU queue several weeks in order for work to eventually start in late October 2019. Two very able and amiable workers, Matt and Tracy, employed by BCU, demolished everything and took away all debris in two days. These men are wonderful, capable, and careful workers who took steps to ensure the work site from the entry door to the bathroom was kept completely clean over wood flooring and carpeting.Kim at BCU is a superstar in scheduling all the subcontractors and BCU employees so that the work, once started, flowed well until the job was finished. The anticipated time frame of three weeks was pretty much achieved for their part of the contract. We had three come-backs for corrective action or actual completion of tasks and BCU always responded in a timely manner on these follow-up items.Overall, we had a good experience with BCU with good interactions with company personnel (Brad, Kim, Candice, Matt, and Tracy) as well as with their chosen subcontractors.The largest complaints we had were to do with the cabinetry work provided by Copper Canyon Cabinets. The main items were: a blotchy appearance of the stain on a prominent side of one cabinet, explained away as a natural reaction to the uptake of the stain by the grain of the clear Alder wood; the fact that the inside of the cabinetry was left filthy dirty with sawdust, splintered wood, wood chips, and fingerprints; and lastly, every single drawer and both cabinet doors have splintered wood on the inside aspect where holes were drilled for mounting the hardware. Every single drawer and door!It took us several hours over several days to clean the inside of the cabinetry. We chose to do the work ourselves to assure an acceptable level of clean, and we shall simply live with the damaged interior surfaces of the drawers and cabinets.The only other major disappointment is that the quartz countertops were not supplied with the edges we specified in the contract and as discussed with the Cobble Creek Countertops owner when he was here to measure and template the job. We chose not to delay the work further and accepted the edge work as and when supplied—but not as specified and discussed.In the end, we are satisfied we contracted with BCU for the remodeling of our bathroom. They have a keen interest in customer satisfaction and we feel they would have rectified the problems with the cabinetry and countertops if we had insisted.
Pleasant workers, work efficiently done, really great result
We had a disaster in our home with a water line break and had several repairs to be done, including our bathroom. We hired Bath Crest to remodel the bathroom that had a lot of damage. They performed all of the needed repairs and replacements amazingly. The tile work, vanity, counter-top, etc., all turned out fantastic. Very, very satisfied with their service, skills, and helpfulness.
Bath Crest is a 5 star (or more) company. They did great work on my bathroom. The workers cleaned up everything each day. The work was completed in a timely fashion and I couldnt be more pleased with the results!
Complete bath remodel turned out great. Office staff stayed on top of a tight construction schedule, kept us informed of next steps, and were great to work with. BathCrests installers and subs took pride in their work; the materials and craftsmanship were top notch. A positive experience all around.
The people are wonderful. They were quick to respond and committed to making my bathtub insert perfect in spite of the unique challenges of my older home. I highly recommend them.
Stopped by at the Home Show in 2016 and fall of 2016 had a brand new - WONDERFUL - master bathroom. Amazing service with great attention to detail (especially in our older home!). Completely satisfied and highly recommend Bath Crest.
We had two shelves fall off in the two showers we had completed. The work had been completed three years ago. I called Bath Crest to see what I could do. They returned my call and let me know that a service professional would be calling me to get them repaired. Great service! Thank You Bath Crest!
Excellent company, excellent service, excellent people. No regrets.
Outstanding craftsmen. They have remodeled three bathrooms with them over the years and each time they are more beautiful than before. We could not be happier.
Ive worked with Don and Brad down at Bathcrest and they have been a pleasure to work with. Honest people, great work, would recommend them to anyone in the greater Salt Lake area.