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Office Depot
281 2100 S, Salt Lake City, UT 84115, United States
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Office Depot

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ke
Review №1

Fantastic customer service! I wish I would’ve asked his name, but a very polite young man answered all my questions about label printers. When we realized the one I needed was out of stock, he looked up other stores and found me one! I’m now a proud owner of a label printer. Thank you so much and I’m so sorry I didn’t get your name! Will definitely come back to this location when I need more supplies.

Te
Review №2

I came in looking for a printer and I got great customer service from this location.

Ha
Review №3

Lexy helped me print several different illustrations while making the most detailed tweaks to each one. I know this is only one microscopic review for one single location of a giant, widespread corporation. But Lexy deserves a raise.

Vi
Review №4

Cheap items, brings back memories since no one goes out to shop as everything is ordered online :(

Mr
Review №5

Terrific store. The customer service is great. The last worker who helped me was Caitlin. The store is always clean. They have helped my husband thrive in his career.

Le
Review №6

Its an Office Depot. Clean, well stocked.

mi
Review №7

I placed an order on 12/8 to have delivered to my home address. I received an email confirming the order and received another one the following day that the order shipped with an expected delivery on 12/10. The order was delayed and the delivery date was moved to 12/11. But on 12/11 there was yet ANOTHER issue with the carrier running out of time. Their tracking software has since then been giving bogus updates, with the delivery date being pushed out further and further. It is now 12/18 and I STILL havent received it. I have been in contact with MULTIPLE people in the customer service department even calling the store directly and kept getting the same bogus answer. I have been trying this ENTIRE week to get it delivered or find someone who actually has answers with no luck. I have even tried to get it cancelled and refunded but they cant even do that. What a freaking joke this has turned out to be. Crazy thing is the store I ordered it from is about 20 miles from my home address. If I had a truck, I would have picked up the order myself. SUCH a waste of time and money.

Wh
Review №8

I was so impressed with Qortnis customer service. My husband and I needed to buy our first printer for school, and she did an amazing job answering our questions and giving us short term vs long term cost estimates, as well as helping us navigate different printers and their corresponding inks.

He
Review №9

Friendly, accommodating staff, and a great inventory!

Lu
Review №10

The only reason I would recommend Office depot is due to the amazing customer service I recieved from Caitlyn. She always has the answers to my many questions but most importantly, when I need a job done right, Caitlyn always come through. Thanks Caitlyn!

OM
Review №11

This store is horrible!!!! Stay away everyone here looks like homeless hobos. Comb your hair and looks presentable. Take a shower. Aside from that 7 days to get business cards made is absolutely a disgrace

Ja
Review №12

Went here to buy a printer. They have a lot on the shelves but nothing in stock to sell.

Ve
Review №13

Was harrassed by store manager telling me I was required to wear a mask even after I told him I have a medical exemption and was willing to show him my letter from my doctor. Corporate policies state on their website that masks are not required if you have a medical condition that prevents wearing a mask. Give people a little power and they abuse it by harassing senior citizen

Em
Review №14

I don’t remember the name of the person who helped me in the printing service area, but he was very kind! He was running all over the place trying to get everything done while also giving good customer service. He was short staffed and trying his best to keep up with everything.I’m thankful for the employees that are working in this risky and worrisome time. Thank you!

Je
Review №15

I wound up at this location quite by accident—no, serendipity! In my search for a planner, I crossed paths with your associate Qortni, who not only took her time helping me find a planner meeting my very Karen-like preferences, but also introduced me to the Tul product line. She was personable, thoughtful, funny, and truly delivered the best customer service experience I’ve ever received at an Office Depot. While I’d hoped to provide her with rave reviews via the survey link at the bottom of my emailed receipt, I’m afraid I never received my emailed receipt, so a public accolade is necessary and well-deserved! Is this the closest Office Depot to my home or office? Absolutely not. Will I return just for the customer service? Absolutely YES! Qortni is an 11 out of 10. She’s passionate about providing excellent customer service, she listens to needs and wants and matches them to products in-store. She is knowledgeable about store brands and her commitment to both customer and employer is second-to-none. If she’s not already management, she should be. You’ve got a tremendous asset in her, and, as a result, a dedicated customer in me!

ja
Review №16

Went in to buy a printer, Meagan the GM was awesome. Friendly and helpful

Sh
Review №17

Office Depot is the place to go in the Salt Lake Valley for Office supplies since Staples vacated the area. With the merger of Office Depot and Office Max the store has pretty much anything you need to make your office function. Ivan and the crew at the store are great. Office Depot has its own rewards program. So come in, sign up and start saving today.

Ja
Review №18

Susie was great. I was anxious to get going and she recognized it and immediately cut my project and laminated it. Props to Office Depot.

Ju
Review №19

For Christmas, we purchased a new office chair from this location and had them build it. When we got home, we noticed a small hole in the back of the chair.When we called the store to report this, they apologized profusely and over-the-phone offered to build us a new one and then gave us a time the same day to come in to exchange it.The newly-built new chair was available at the time they gave us and they helped us load it into our car.This was a completely hassle-free process and the store employees were kind and helpful during the entire return process.Its not everyday that you have a business that cares for their customers and helps them over the phone instead of requiring them to come in to start the return process.

Jo
Review №20

Bought an office chair from Office Depot near the beginning of Covid 19 that was uncomfortable. Attempted to return it in April but was told they were not accepting returns at that time. Called again at the end of May and was told that the time of accepting returns was past; the return period was only in the beginning of May. Really disappointed in their business practices especially at a time like this.

Au
Review №21

Sad, rundown interior. The place where old guard Corporate America goes to wallow in self pity as they restock their office buildings designed in the 80s or whatever. It wouldnt feel like this if the store had been updated more recently than the early aughts. I recommend checking out Best Buy next door if theyll have what you need!

Ch
Review №22

I was billed twice for one item. I asked several times to have the money from Office Depot deposited back into my account. I have been patient but it has been 30 days and no refund. Sadly its Christmas Eve and I am out $160.00. On the 1st order Office Depot sent me e-mails saying the item had shipped only to then say it was not coming as planned. Office Depot reshipped the item . When I got the item it was in its original box with a shipping label slapped on the side. Office Depot is shipping high dollar items without covering the box they are shipping it in. Office Depot must be losing thousands in stolen property by the agencies that are shipping their items. Office Depot staff simply stuck the label on the product box and hoped for the best. I know this has been done in the past with other individuals. Good Luck getting your order and not being billed twice.

Se
Review №23

Hard to find stuff and the buildings a little rundown. The staff and items are good. Convenient place to find what you need for your office.

Je
Review №24

Never again would rather drive an hr to fax something than return here.When I walked in looked around to see if i could find where the fax machine was (since Ive never been) the cashier never asked what I needed or even a hello she said printing is over there and pointed. I headed to printing to ask my question about where the fax machine was. Another employee approached me asked if you she could help me. I asked where to fax machine was but before I could ask for help on faxing (Ive always had trouble using a fax machine) she pointed said it goes face down and walked away. While trying to figure out how to get it to work (what felt like 20mins) no one offered helped but just stared at me rudely especially the cashier from when I walked in. I felt very unwelcomed and I had my baby with me (who was being very quiet and good) but for some reason she kept looking at him very rudely, maybe she just doesnt like babies.

He
Review №25

This location is the best. They have a lot more in stock than the other one in fort union and the employees are friendly and helpful. I refuse to go to the fort union location because of the horrible staff. I will be using this store from now one even though it is further

Sa
Review №26

They were out of a LOT of printer ink, especially the one I need(ed), but had nearly everything else I needed.

Be
Review №27

Great business program. I supply my offices solely form Office Depot. Love the staff too.

Re
Review №28

Went to use the print and copy center at this location and the person behind the counter was very cold and rude. When I questioned prices and mentioned they were quite a bit higher than their competitors and I would have to work with them I got the response of “Good”.Very poor business manners and rude to customers, doubt I will ever come back to this location for anything.

Ja
Review №29

They were quick fast new all the answer to every question you were patient with me it was it was easy it was fun and got it done quick but then Im a kind of guy that likes things quick fast and in a hurry and they were quick fast and in a hurry to get what I needed done got it done

Al
Review №30

Every single office item.you can imagine! They have soooo much stuff. Everything is in order, I totally recommended this place.

Ma
Review №31

Standard Office Depot. Has the stuff you need, probably. This one seems to have a higher ceiling than most, which gives it a warehouse feel. The girl at the copy center that helped me knew her stuff add is a credit to this store. Store was cleanish.

Je
Review №32

Dont go here... They prioritize the order in which they help customers by what they consider more important. Not by who was there first

St
Review №33

I have been into this store twice in the last month, once (after checking the stock online) to get a file cabinet, printer, and two desk phones for work...all of which were supposed to be in stock but they only had the floor models and one phone, went in again this week for some umbrellas the website says they have in stock at multiple locations, get there to find they dont have them, then the floor guy was rude to me about it saying I looked it up wrong because they never have these in stock and treated me like I was an idiot. Very unprofessional and I will NEVER be going back here, I dont recommend anyone else go, just absolutely terrible service

An
Review №34

Good. The staff was quite helpful and the store had what I needed for work. :)

La
Review №35

Good service fair prices and good selection

St
Review №36

Ive gone here many times in need of office materials and have never had a bad experience. the staff is very helpful and they have sales going on all the time.

Ga
Review №37

Neat clean lot of new products very open floor plan

Sc
Review №38

As a standby store for your usual business supply stuff, this is a great place to go. Ive had nothing but good experiences here, even if they dont have the specific thing I was needing.

Za
Review №39

Great service, selection, and price. Can buy individual sheets of specific paper at the copy department.

Gr
Review №40

$1.99 first fax paper, $1 for each sheet after that. If i didnt need to get something faxed right away I definitely would have gone somewhere else. I was on my bicycle and this was the only place in the area. After the fax, a lady after me needed to fax something, the lady behind the counter says You know how expensive it is, right? to the next customer. They all seemed so miserable to be working.

ez
Review №41

The peole are so great they help me run my real estate biz. And help with my personal needs.

Ri
Review №42

Bought a Realspace Magellan desk & hutch set. I was clear about a delivery date, but got ignored and I ended up with two missed deliveries (they seemed to act like I was a business that would be there during business hours). Lucky for me, I took a few days of leave from work and did get the items. I was unhappy that the 3rd party company for assembly didnt show up (they said it was an error on the Office Depot side), but decided to put it together myself. I broke one of the parts during assembly and they shipped out a replacement without any problems. Top notch customer service from Realspace.So, kudos to Realspace/Office Depot Warranty, but I didnt like my experience with this Office Depot location.

Ga
Review №43

Good selection of office supplies and friendly helpful staff.

Yu
Review №44

Staffs are so kind and professional.

Ch
Review №45

Manager and crew are all pretty awesome very helpful

Ro
Review №46

Waiting for longer than 15 minutes on help from an employee just to print out 5 pieces of paper seems a little ridiculous for a store that specializes in printing. If you want to just get in and out quickly, try a FedEx Office.

Ad
Review №47

It feels like a shell. A husk of a store. Staff was helpful and courteous.

La
Review №48

Once again counter help was untrained in how to use the self copy machines and could care less of my frustration.

Er
Review №49

The staff was great and really willing to help me out. It also has everything at this location!

Er
Review №50

Not the best office supply store but definitely the top chain in Utah.

Do
Review №51

Way over priced

Di
Review №52

Why is it that I always get asked about my X Wife, 8 years after the divorce? Super annoying. We are not together anymore. Staff was not able to help me resolve the issue.

Br
Review №53

The prices and selection isnt great, although they do carry some things Bestbuy next door doesnt. The employees dont seem to happy most of the times Ive been.

Ba
Review №54

Love the deal I got my printer for amazing

St
Review №55

Very helpful and friendly staff!

Sh
Review №56

Nicole and the print apartment is amazing!

Co
Review №57

Great place for office supplies!

ti
Review №58

Staff stood around and was talking while I was needing some questions answered and trying to check out.

Jo
Review №59

As soon as they casheir saw a corporate credit card, she insisted she set us up with a corporate account and would not stop trying, even though I informed her we had one . Very annoying .

Ma
Review №60

Spent more time in line to check out then looking for what I bought.

Wa
Review №61

Personally, I always print and copy my documents here.

El
Review №62

The staff was very helpful

Lu
Review №63

You can probably find almost all office supplies you need. Its hardly busy at all.

Bo
Review №64

Don’t trust the qty they claim to have. Just drove 30 minutes and they didn’t have item they say they do.

Lu
Review №65

No one is there to help you and they all have long faces, not a friendly place.

Mi
Review №66

They were nice and helpful

Ha
Review №67

Good prices in here.

Ca
Review №68

Horrible, disrespectful employees. Due to employee talking down to me in front of the whole store, as they looked on complete shock, I will never step foot in an Office Depot again

Db
Review №69

All the sicko lsd s are there

Li
Review №70

Very helpful staff!

Wa
Review №71

I came to print business cards. Cashier Megan was overwhelmed and told me it was going to be a while in a tone that made it very clear she was not interested in helping me. I’ll take my money else where.

JU
Review №72

Every time I go here they are always out of the cheaper items pens, paper, markers, etc... I think they do it on purpose.

Ra
Review №73

Redy to serve your office needs...

Au
Review №74

Easy to fined what you need.

Ja
Review №75

Worst service !! Dont use print service here !!

Jo
Review №76

I had to ship some things via USPS and the process was kind of slow, not their fault, but it was friendly with no hassle unlike some other places.

Lo
Review №77

Fast in and out trip!!!

Aa
Review №78

Didnt carry the printer cartridge I needed.

Da
Review №79

They would not price match

Le
Review №80

Great Great Service

Cl
Review №81

Great service.

Ke
Review №82

Fast staff

Ju
Review №83

Good place

Er
Review №84

Good prices

Mi
Review №85

Good treatment, speed everything excellent.

Ch
Review №86

Very bad in customer service, which hurts, I wish the management can talk to the staff and improve this

Information
63 Photos
86 Comments
3.6 Rating
  • Address:281 2100 S, Salt Lake City, UT 84115, United States
  • Site:https://officedepot.com/storelocator/ut/salt-lake-city/office-depot-972/?utm_source=google&utm_medium=organic&utm_campaign=gmb_972_website_retail
  • Phone:+1 801-468-0720
Categories
  • Copy shop
  • Business to business service
  • Computer consultant
  • Computer store
  • Office supply store
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–9PM
  • Tuesday:9AM–7PM
  • Wednesday:10AM–6PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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