user
Gateway Aesthetic Institute and Laser Center
440 W 200 S Ste. 250, Salt Lake City, UT 84101, United States
Appearance
Gateway Aesthetic Institute and Laser Center
Comments
Re
Review №1

My wife came in for a consultation and on one hand we appreciated their upfront honesty with means of treatment while we thought it could’ve been delivered with a better bedside manner. Having said that when the medical professional understood we were not happy they immediately contacted us and on two occasions apologized. It takes a lot for a person to admit They weren’t as sensitive as it could’ve been. I gave them a three based on the initial Experience, but would give them a five based on their follow up and concern over our displeasure.

Ma
Review №2

I have suffered from acne since I was 11 till I was about 24. I still break out but not as severely. So you can imagine the scarring..I assumed that I would have to live with these scars forever. Then I learned about laser resurfacing! Hands down the best thing I’ve ever done for myself!! Dr.Taylor was amazing! His staff is super friendly. The day of my procedure Madison his medical assistant was by my side the whole time. She’s super sweet and very knowledgeable. It was an intense 2 weeks as far as cleaning and helping it to heal properly, there was no pain which was amazing and shocking, but like I said before so worth it and would recommend everyone to Dr. Taylor. So so grateful for the expertise and the very technical procedure he did for me. Love my results!

Ca
Review №3

I have been going to Gateway Laser Center for many years now and I have had a positive experience every single time. I’ve sought treatment from most of the providers there and have received exceptional care from all of them.I first met Dr. McClean this year and I cannot begin to tell you how Amazing she is!!!She truly listens to every small concern that I have, and knows exactly what to do to help me. I feel so Beautiful and Grateful to her for all of her help! Her assistant Annie is exceptional as well!!! Together the two of them have been able to repeatedly work their magic on me, and have a way of making me feel important and cared about as a person.Dr. McClean offers a vast variety of treatments and has access to the worlds finest lasers. I HIGHLY recommend Dr. McClean to anyone wishing to improve their appearance and boost their self esteem!!!

He
Review №4

I’ve been seeing Inna for two years now and she is amazing! She is truly an artist and so good at what she does. I never thought I would do anything to my face and I’m so glad I found Inna because she is the only one I trust and I absolutely love my results. She helped reshape my jawline and chin all with fillers.

Em
Review №5

I was recommended to Gateway Aesthetic by my dermatologist since I have two larger moles on my face that I wanted to get removed. I went in for a consultation and was told that the $150 appointment cost could be applied to my final procedure cost if I decided to move forward with treatment through their office by Dr. Taylor. My total quote was $700, since the first mole is $400, and the second is $300 (this was without pathology since I already had these moles checked). I also have multiple smaller moles on my face as well, so Dr. Taylor said to get a third removed would be $200, and then $100 for any mole after that. I personally dont mind those, and opted to stick with two.Today I went in for my appointment. There was two receptionists, and I checked in with one, and then went to sit down while waiting in the lobby. A few minutes later the other receptionist asked if I had been helped, and I let her know that I had been checked in, and thanked her for making sure. Then another few minutes later both receptionists asked me what my name was and when my appointment time is.I waited at least 30 minutes for Dr. Taylor, I guess there was an appointment ahead of mine that was taking a bit more time. Once he came in he confirmed that it would be $200 for the third mole, and then another $150 since they needed to run pathology on the biopsy as well. With that addition, I knew my total would be $1,050, and after the deduction of my consultation (the previous $150) I would pay $900 to reception.The removal went fine. I say this because I was unfortunately shocked by the cord to the cauterizer (photo included), and then after moving from the jolt, Dr. Taylor warned that that was a possibility. I had a few injections to numb the areas, so I felt a slight pressure or pull while adding the stitches. He said it would be a week before the stitches in my face could be removed, and two for my arm.When I went to reception to pay it was a bit of a mess. The system was incorrectly calculating the bill, so there was a bit of a back and forth between the receptionist complaining to the MA about the invoice. While waiting for it to be fixed, I took out cash to cover a portion of the visit, and then was planning to put the remaining on my card. After the invoice was ready the receptionist advised I owed $1,050. I asked if she meant to say $900 after previously paying for the consultation, and she looked on her computer and said she didnt have a record of my previous payment. Luckily I paid with my card, so I pulled up the charge to show that I had in fact already paid the $150. Then I was told that not every treatment authorizes using the consultation fee towards the final payment. I then clarified that Dr. Taylor said during my consultation that would be permitted, and that was an additional incentive to move forward with their office. Then the receptionist called over the MA, who then went to check with Dr. Taylor. She then came back and advised that Dr. Taylor did approve it. Since the receptionist did not know how to make the correction to the final payment method, they asked another employee to assist. The additional employee who came by said they would fix it on the back end, and that for dermatology appointments there usually isnt a note for the consultation fee to go against the total, but for this time they would make an exception. An exception? I think there needs to be a better way to communicate this so that the WHOLE office is on the same page because I spent easily 15-20 minutes checking out and having to advocate for the original quote to be honored. There was not one mention of an apology for the delay, or misunderstanding about the payment total from the front desk.To cover the $900 I paid $360 in cash, and $540 on my card. I made sure to get a receipt due to the error with the receptionist failing to recognize that I previously paid for the consultation. For paying over $1,000 dollars to Gateway I would have thought I would have at least been thanked for my business.....dont hold your breath.

Ma
Review №6

Inna Prokopenko is amazing! I have had lip fillers before, and it was excruciating. I usually need a dental block to manage through it. Not only did she somehow ONLY use topical numbing and give me the MOST PAINLESS, gentle lip filler experience of my life, she also is an artist, and her work is impeccable. No one compares to Inna, and I will forever trust her with my face 🥰

Br
Review №7

I hate that this place was recommended to me. I made an appointment and paid the deposit fee. I emailed pictures of my face to inquire about a laser treatment. The day of my appointment I received a call stating that they don’t have that specific laser anymore. They took the rest of the money from my bank account, $150. I paid $150 to be told they don’t have the laser that they still advertise on their ig page. I asked for my money back and was told no, because I emailed pictures of my face. The doctor didn’t do anything for me just literally took my money.

Ch
Review №8

This place has been a godsend. When I realized I was allergic to one of my tattoos I was totally lost, and had numerous bad experiences with other doctors who didnt know how to help. By the time I found Dr. Taylor I was a nervous wreck. He was the first doctor I met who understood the problem and how to help. I told him that I was looking for a doctor who would be my partner until the issue was resolved and he has exceeded my expectations. His fractat system is expensive, as other reviewers have noted, but in my case it has worked. Ive seen excellent results in just two sessions, more than 50% fading, and Im confident that at this rate hell be able to clear the remaining problem ink soon. He gave me multiple options to choose from and helped me pick the best one. He answered my emergency texts on a sunday when my allergy was flaring up badly. He prescribes me medication to help control the symptoms while were working on clearing the tattoo. He knows everything about lasers, has a million different lasers right in his office, and knows how to use them. I could not have asked for a better doctor. If you need a tattoo removed for any reason you have to choose Gateway.

La
Review №9

I’m very amazed with the results after my treatment, after all the treatments I had there my face finally cleared up. I really do recommend this place, I’m very happy. Thank you.

Ka
Review №10

I had an amazing experience with Dr. McClean. She took her time, listened to my concerns, then created a treatment plan to address each one. She explained everything in detail as she went, and she made the entire process very comfortable. I am thrilled with my results from laser treatment and scar subcision! I will definitely be back to see Dr. McClean, and I will be highly recommending her expertise to my family and friends!

Je
Review №11

The staff are polite, accommodating, patient, and caring. I would recommend them to anyone, especially during these times when customer service has dropped. I was very impressed with Paige and the other staff members!

fa
Review №12

I’ve seen numerous providers between Las Vegas and SLC for Botox and filler over the last 10 years. No one has been able to give me the results Inna has given me. So Natural that no one can tell what I’ve had done but at the same time it’s made such a difference that I’m constantly being asked how I don’t age and how great I look ONLY after seeing her! Her talent and eye for things is unmatched. She reversed and fixed all the other providers mistakes. The only thing I’m upset about is how long it took me to find her! I’m forever grateful for her!

De
Review №13

Like a fine wine, this place keeps getting better with age.  I have seen Dr. McClean 2 times now and every time, I am met with such professionalism and compassion.  You can tell Dr. McClean really cares about her patients and is there to help them get through whatever their treatment needs are.  Every time I go there its like seeing old friends, its just the way they treat you at The Gateway.Thank you.

Al
Review №14

Paige at the Gateway is hands-down the best medical professional Ive had the opportunity to take care of me. Dr. Taylor has built a great team--and provides great results at a reasonable price. Thank you Team Taylor!

Sy
Review №15

I cannot express enough how thankful I am to Dr. Taylor. He performed his acne scar procedure on me and it went better than I expected. I saw close to an 80% improvement which is more than anywhere else will give you. My skin looks so much better. I wished I would have done this years ago! I had no pain during the procedure and the recovery was not bad at all.

am
Review №16

I have seen Dr Taylor for years and really trust him. He does excellent work and is very knowledgeable in his field. He really takes the time to listen. I highly recommend this facility.

st
Review №17

I have experienced nothing but perfection with Dr. McClean! She is fun and personable but also professional, direct and honest with recommendations and purpose of treatment. My experience includes eyebrow laser treatment three times and sclerotheraphy twice. Dr. McClean is as sharp and talented as they come, I look forward to trying different services!

De
Review №18

After looking around in the valley for the best acne scar removal centers, laser gateway is what I thankfully chose because I am ecstatic with the outcome that Dr. Mclean was able achieve, she is in no other terms a very talented doctor that provides the best care for her patient because she desires the best outcome for them. All of my questions were answered and the recovery period which is mostly just tedious is definitely worth the results and the professionals performing these surgerys are among the best.

Sa
Review №19

To this day and for the rest of my life, I will FOREVER regret getting Liposuction at this location!!!!!!! My stomach is SOOO messed up! Ive cried several times because at this point I dont think there is anyway to correct the disaster that they created. I workout EVERY SINGLE DAY, I have a well maintained diet, I wore the body contour garter as I was directed to, I LITERALLY followed their aftercare instructions to a T. Why wouldnt I? I mean I spent over $5 K of my hard-earned money on this procedure.. I wasnt going to let that all go down the drain. But now, I honestly, truly, wish so badly that I could go back in time and NEVER get Lipo from this company. I would definitely still consider it from another company but Id spend my time searching for a Dr that will do procedure properly, and actually care about their clients. What makes me even more frustrated with this place and to be specific, Dr. Fisher is the fact that ever since I received Lipo I have called COUNTLESSS times to speak to them to about everything but EVERY SINGLE TIME that I have called, they always tell me they will have the Dr. call me back and to this day I have yet to receive a call back and there is no excuses, my voicemail box is set up and can receive vms, my phone works and they have my correct phone number because I have verified that with them because I think it is so unprofessional and disrespectful to not even return a call to a client. I am a nice person and I really dont ever write bad reviews but I just feel this needs to be out there so that others do not make the same mistake that I have cz its permanent and I seriously hate my stomach so much because of them.

An
Review №20

Fantastic experience so far! Dr. McClean is professional, kind, and caring. She’s gone above and beyond to achieve the results I wanted. Would recommend to anyone looking to treat their acne scars and enlarged pores.The rest of the staff is also wonderful. Every person I have encountered has been kind and willing to make my experience the absolute best.

Ja
Review №21

I highly recommend Dr. Megan McClean and staff. They are patient, knowledgeable and very professional. From the moment you walk in, they put you at ease. All my questions were thoroughly answered and detailed pricing was offered up front right after the consultation. I had never received laser treatments before and was nervous but once the procedure began l realized it was not at all what I had anticipated. The treatment was quick and painless. Im really happy with the results.

Mi
Review №22

5 years ago I made the worst mistake of my life walking in that door to get filler. I had a reaction a few days later and was told it was nothing to worry about and given antibiotics and oral steroids. Two weeks later the swelling was so intense that it had to be drained. I had people holding my arms and legs down because it was the pressure was so intense. It was the most painful experience of my life. The pain was nothing compared to what happened after. My face has never fully healed. I’m permanently scared and indented where the swelling was. the mental toll it’s taken on me has severely impacted my life. The doctors and nurses ignored the fact that something was really wrong until it was too late. I thought at the time it was an accident because of an intolerance to the filler but after many doctors later I know that it was not the filler and the fault of the nurse who injected me. They always seemed annoyed that I had to keep coming in and they had to try and fix their own mistake. Which they never did. Do not take the risk of going to them.

Ca
Review №23

Worth every penny. Ablative fractional laser restore and repair. Dr. Taylor suggested this treatment once every three to five years to keep my skin bright, smooth and firm. The final result took 10 years off easily due to the sun damage and natural aging of my fair skin. There is down time, swelling and intense moisture maintenance for two weeks but I look forward to my next opportunity to feel grateful when looking at my face, neck and chest.

La
Review №24

I surely miss Dr. Davis, unfortunately my experience with Dr. McClean was not the greatest, i went in Wednesday for my acne scar removal and she told me i was going to get numb for my tx for one, and yes her assistant applied something to my face, she wanted to know if i was doing just the acne scars or all my face and so i got curious and asked her what would it be if i wanted to do all of my face? she told me shell go and find out and will come back to let me know right, a few minutes later she showed up with Dr. McClean 1) She did not answer my question2nd) I told the Dr. listen if i was supposed to be numb, im not. She did not listen to me and started working on my face, i felt everything it was very uncomfortable. 3rd) Dr. McClean asked what i was using for face wash i told her REPLENIX which she suggested that i use or she Rx for me, and she had the nerve to tell me that they dont sell REPLENIX here (I brought it at the store APOTHICA ) which they have downstairs, WHAT you think i came up with the name myself, i mean im not a dermatologist and then her assistant dare ask me to take picture of it for next time, what? you think im lying and she wouldnt stop reminding me the visit was $150 for the day for real though. And when i went up front the girl that was helping with scheduling was not very nice either, she did not believe me when i told her i could come back in 2 weeks, right in front of me she called to very that i was telling the truth and she did not ask if i wanted an appt. card, she was looking at me as if i annoyed her. Please treat your patients with dignity and respect they deserved doesnt matter the color of their skin.

Su
Review №25

I love my treatment from Elise Wilcox she is amazing. Her goal is to look as natural as possible. Her work is amazing!!!

ho
Review №26

I’m a dermatologist myself that traveled to Utah because Dr. Taylor does procedures that other dermatologists can not replicate. He’s a maverick in his field. He’s also very kind and listens to your concerns in detail. I had laser treatment of scars, laser hair removal, and fillers done on my cheeks and lips. Very happy with results. Also, when he performed the filler injections, he used an injection technique that barely hurt. My pain was only a 2 out of 10 the whole time. Overall, very pleasant experience and I would fly back to see him.

El
Review №27

I came in for a consultation in July 2020 and saw Dr. McClean, who was caring and professional. She had me point out the acne scars that bothered me and told me what types they were and explained about the procedures for acne scar resurfacing which included: subcision, chemical peel, fraxel repair laser resurfacing, and an optional erbium resurfacing. I was shown before and after pictures from several patients with similar scars which was incredibly helpful to get a sense of how my scars could be improved. I was given a detailed handwritten list of everything that would be done for my scars, the cost of the procedure, and the estimate of the cost of the face products and prescriptions I would need as part of the process.I took advantage of their “Gateway to Beauty” event in August where procedures were offered at a discount. That saved me about $500 from the quoted cost in July from both laser treatments. I was able to pay in August and schedule to get my procedure done in December.A week before my scar resurfacing they explained more of what to expect and gave me information sheets with very detailed instructions for how to care for my face following the procedure, and listed the things I would need for home care. They took me to the store below their office to get the products that I would need, and gave me prescriptions to fill and bring with me so I would be set and ready for my resurfacing appointment.Everyone I met in their office was kind and made me feel at ease. I did not experience any pain during the procedure. The numbing cream and pain medications worked perfectly. There was some pulling/tugging pressure during subcision, but it was manageable and didn’t bother me much. Dr. McClean encouraged me to text her photos of my skin every day during the 2 week healing process and I was able to ask her questions as they arose, which she responded to quickly.Now, more than a month later, my skin has long-since healed though it is still a little bit red. My scars look so much better! My deep pitted and rolling acne scars are much smoother. I still have a few scars that were large chunks of scar tissue inside my cheeks, but they do seem smaller than they previously were and Dr. McClean said some of them will continue to break down and get smaller as my skin continues to heal and the scar tissue released by subcision is cleaned out.If you want to get a feel of what your procedure will entail I would recommend going to their instagram page to watch posted videos. I don’t love watching medical videos and purposefully did not watch any before my procedure, but they were interesting to see afterwards. I found that some videos showing subcision and laser resurfacing looked scarier than what I experienced in person, so dont let that deter you!

Ch
Review №28

I had a wonderful experience at the Gateway Laser Center. I came in for a consultation with Dr. McClean during a promotional event in August. I felt safe there because everyone was following Covid protocols.Dr. McClean was very kind and welcoming and listened to concerns and answered any and all questions I had. Because of her extensive training I knew I could trust her and she customized a treatment that would meet my specific goals.The treatment itself was virtually painless because of the quality numbing cream. Dr. McClean was thorough and made sure I was comfortable the whole time.I’m a little over a week out from my treatment and already have glowing skin. Best money I ever spent.

Pa
Review №29

I have been going to Elise Wilcox at Gateway Aesthetics for 15 years and I could not be happier with the results. She has managed to help me age gracefully and always still look like myself. Elise is a true artist!I trust her completely and usually simply walk in and ask her what it is I need done. She has become a close friend and a trusted medical professional. She has truly helped me feel and look more beautiful!

Jo
Review №30

Elisa Wilcox and the Gateway ROCK! I’ve been going to the gateway for several years, hands down it’s the best in the state of Utah. Elisa has mastered her craft to perfection. She has a eye for detail and knows the products and services in depth! From laser treatments to injections! She literally is the wrinkle whisperer! If you want perfection along with knowledge and skill this is the place to go! Thank you to Elisa at the Gateway, you have a patient for life!

Su
Review №31

I want to start by giving a resounding 5-star rating to the very capable and professional Dr. McLean. Dr. McLean and all of the people I interacted with at Gateway Aesthetic we’re not only knowledgeable but also extremely caring and detailed. I originally wanted “just Fraxel” as I had previously had over the past 6 years in Los Angeles. They provided me with a number of options for the strength of Fraxel treatments including detail on which areas needed which level of treatment. I was comfortable throughout the entire procedure and their follow up care was wonderful and healing. It’s been one month and my skin looks amazing. Again, better than any other post-treatment. I’m actually shocked at how beautiful my skin looks at 59. Insofar as recovery, I was running (in early mornings) after 10 days but still kept out of the sun for another 2 weeks (hat and sunscreen). I highly recommend Gateway Aesthetic Laser Institute and Dr. McLean.

Bo
Review №32

By far the best group of ladies in the salt lake area! Always laughin and having a good time, also the best tattoo removal. Thank you for fast results

De
Review №33

My mom had her upper and lower eye bags removed also, a laser treatment on her face and neck. We couldn’t be more happier with the quality of care my mom received. Dr. McClean is so professional and caring. The whole staff was welcoming and reassuring. I highly recommend their services!! The results have been amazing, my mom looks younger and rejuvenated.

Ch
Review №34

I would not recommend this business. My experience is as follows: I wanted to cure a toenail fungus and after research I did not want to go the normal route: which is usually that your doctor or dermatologist would prescribe you a very strong antibiotic. All my research brought up very clearly how harsh this treatment is on your liver! Therefore I sought out what was advertised as a treatment comparable in its ability to effectively treat toenail fungus which is done using a laser treatment. For this reason I was not able to seek treatment from my normal doctor. I had to seek out a facility and Doctor who had such tools (lasers) & which offered said treatment. Coming up with the cash pay for this treatment was by no means an easy feat. Thats why in my consultation with the doctor I made sure to verify important issues to myself i.e. one treatment sufficient, and how likely this would treat and cure my fungus. I was told that its very comparable to said effectiveness of the oral antibiotic course of treatment, very unlikely to need more than one treatment. I somehow scraped together the approx $500, then was stumped to find out the additional topical medication used together with it is just as much (I think more if I remember correctly) and Id need to come up with that because my Medicaid would not cover it unless the Dr. Could show why another less expensive med. Wasnt first used or couldnt be. Later when I needed a refill (of the medication the Doctor prescribed instead {almost another hundred as I was unable to afford a thousand dollar treatment had I gone w/the other med.} Anyways later when trying to see if I could get Medicaid to pay for the med once more they said no because the provider wasnt covered by them) which was a separate issue to faulting this Dermatologist, what was frustrating was how difficult it was trying to get them to see if Medicaid would cover either medication. I was basically told to make all the calls, however Medicaid wanted to speak to them, duh! I had to plead with them to help me out, they werent too willing-seemed pretty clear theyre used to their clientele having the cash/funds readily on hand. Needless to say it was all a huge waste of time and money down the drain.... It did not heal it, and I followed their instructions to the t! Regarding any and all aftercare I had to do. It would have been nice to receive a follow up call to see how my progress and treatment had gone, but that was not so. I believe that they were not truthful in my consultation and that its NOT ALMOST ALWAYS taken care of in ONE TREATMENT. I also feel that for the price I paid another treatment or 2 should have been included. It took prob. About 20 min to half hour max.... And the Doctor clearly hadnt done many of these since I got burnt on one go round, literally there were black burn char marks, oooohhh weeeee it was SOOOOOO painful right after until the pain finally subsided!! I just wish the theyd either been more honest in my consultation or actually cared more about the WHOLE TREATMENT, progress thru to it being cured. Even if they wouldnt do more than one laser session at that price, I would think it reasonable to offer any additional necessary laser sessions at some rate we could work together on.....idk you know when youre just there to pay a check or some overhead and when they truly care about what they do, their clientele and in building lasting relationships wherein they truly do their best to help you with whatever youre seeking them out for..... And regretfully they were nothing of the latter!

Es
Review №35

I am totally in love with my lips, I had not felt confident all my love and now that I have these beautiful lips, I am in love with myself!🥰🥰🥵 I went to Megan McClean Doctor and I highly recommend her she listens to your needs!!! CHECK OUT HER INSTA AND MINE FOR BEFORE AND AFTER PICTURES!!!

Va
Review №36

Elise is amazing. She does the best work. She is kind and helpful. I always leave having gotten a great procedure and treatment. I would recommend her and Gateway to anyone wanting great results and great people who care about you as an individual.

Ma
Review №37

Dr. Taylor, Dr. McClean, and the entire staff at the Gateway laser center are amazing. If you have acne scars please do no hesitate to contact them before you make any decision. I received a lot of care and support throughout my treatment which had about a week of downtime, and most of all great results from my procedure. Please consider them if you are looking into treatment for acne scars as they are the best!

Je
Review №38

I saw Dr. McClean for dermal fillers and all I can say is that she is AMAZING! Shes so professional and asked me my opinion on everything to make sure I was happy with the results and that they were tailored to my needs! She is really efficient & knows her stuff! She made me look so pretty and didnt even bruise me in the process! Highly recommend seeing her!!!!

Al
Review №39

Elise is amazing. I have had one appointment to have my microbladed brows lasered off and am already happy with the progress Ive seen. I am excited to go back to do more treatments. Also Elise is so kind and made me feel so comfortable she had a great personality and was very friendly. I was very nervous beforehand but she put my anxiety at ease. The staff who answers the phone are also really nice on the phone, Cheyenne and Summer are always kind and make me feel valued when I call. All around this is a great place to go.

Th
Review №40

Had a successful laser treatment 10 days ago! Its still healing, mostly a sunburn look as of now but I can already tell how effective it was. Cool people, and you can tell they love what they do. I was nervous to go in and ask how to fix my bad scarring from all the acne I suffered with in high school, but Madison, Sharene, Dr. Taylor and the whole staff made me feel relaxed and gave me some confidence. If you have scarring its definitely worth seeing them to get your skin healthy again.

Va
Review №41

Staff was very helpful throughout entire process. The doctors were knowledgeable and seemed experienced. Everything they said would happen did. They were easy to get a holdOf and answered any questions

Na
Review №42

I highly recommend Gateway Aesthetics!! They are so amazing and caring and very knowledgeable! I will never go anywhere else. I went to Inna to help me with some scarring, she went above and beyond and called to see how I was doing. Her ladies that assit her are also wonderful, kind and caring! Love them!

He
Review №43

I could not say enough great things about the staff and service at Gateway Laser! Ive recently had laser treatments for acne and acne scarring and 3 mole excisions on my face performed by Dr. Taylor. I am thrilled with my results! My excision scars are healing so nicely which I was some what worried about since they were on my face (nose, chin and cheek) but after just over a month since my procedure, I can hardly tell I had the excisions. Dr. Taylor is very knowledgeable, understanding of my concerns and made the procedures very comfortable for me. All the staff and assistants were so sweet and nice too! My acne is healing and looking better with each treatment. Dr. Sotoodian has also performed acne laser treatments on me as well and he is fantastic! I really enjoy his knowledge and willingness to appease my concerns. Overall so so happy with my experiences here.

Me
Review №44

Dr. Taylor is a laser and cosmetic guru! He is intelligent and kind, and always provides his honest opinion on the best treatment for a patient. As a new fellow, I have been endlessly impressed with all of the staff and providers. Dr. Sotoodian recently performed Fotona 4d laser treatment on me- it was painless and with no down time other than a very fine peel that I did not need make up to cover. Since having it done I have received numerous unsolicited complements on my skin and have loved the way it evened out my texture and skin tone. If you want providers who are truly knowledgeable and skilled then Gateway is the place for you.

Je
Review №45

I love Gateway Laser and Inna is the best! She is so talented and does amazing work!! I’ve had filler and PDO threads done by her and Love my results. I can’t imagine trusting anyone else with my face. Thank you Inna!!

La
Review №46

Elise is an especially gifted and skilled provider! She listens and delivers the absolute best service and care. The clinic is beautifully kept and a comfortable experience. I would unequivocally recommend!

Je
Review №47

I just had surgery to treat my acne scars that included a chemical peel, subcision, and a laser. Dr. McClean was the doctor who performed the surgery. She did an awesome job of making sure I was comfortable and knew what was going on during the surgery. She gave me her personal phone number so that I could text her about any questions or concerns I had during the healing process. She is super nice and very capable. During my surgery, I kept thinking that the doctor and nurses were so nice. They made me feel so safe and cared for. It’s been a week since the surgery and my skin is looking amazing. I can’t see any of my acne scars at this point (granted my scarring wasn’t extreme to begin with). I would highly recommend this office and specifically Dr. McClean to anyone who wanted to improve their acne scars. (You should request her if you do go). I can’t imagine there being a better place to go! I am so happy with how my skin looks but I wish I could keep going back so I can be friends with Dr. McClean and the nurses (shout out to my nurse Afton).

Li
Review №48

Dr. Taylor is an exemplary doctor in providing dermatology and cosmetic laser surgery. He is very thoughtful of individual patients.He made efforts to customize my requests and needs. According to my primary dermatologist Dr Taylor is a leader in laser surgery in Utah. Dr. Taylor is very professional and personable.Dr. Taylor’s Staff has bee excellent in assisting him with complicated procedures and the after care of surgery. Every staff member has been helpful and personable.I highly recommend Dr. Taylor as a cosmetic and laser surgeon.Linda Oda

ci
Review №49

I so appreciated Dr Taylor, Elise and Afton working on me. They make a great team. Am happy with the results, only wish that that I would have came in 20 years ago!!!!

Co
Review №50

They charge a $140 virtual consultation fee when in person is complementary. They are really taking advantage of the people who are trying to be safe during this pandemic.

AN
Review №51

I had acne scar removal. The experience was great had good improvement and a fast recovery!!! Would recommend to everybody. Before i looked at many options and this was the best out of all of them.

Ar
Review №52

Dr McClean was awesome! All the staff were grate and I’m super stoked about how my face looks after resurfacing! Dr McClean gave me her cell number and answered my text questions all the time, even the weekend!

Tr
Review №53

See Inna! She has the solutions for all of your medical skin care and cosmetic needs, head to toe. Shes a gifted medical professional and artist!

Al
Review №54

Dr Taylor & his staff are amazing! I had laser resurfacing to my face. After decades of being out in the sun without sunscreen and a couple of very stressful years, my face looked quite haggard. I am incredibly pleased with the results. It’s been a couple months since the procedure. My face looks completely natural. I’m just missing quite a few wrinkles & sagging skin. The procedure was painless as was the recovery & Dr Taylor & his staff took such great care of me. The way they pampered me was almost embarrassing. I highly recommend Gateway Aesthetic Institue!

Tu
Review №55

I love everyone here! They made me feel like home. Inna and Katie helped me with the consultation and laser treatment today . They are so caring and make sure I feel comfortable at the treatment . Cant wait to see my results. Thank you .

al
Review №56

I had an excellent experience at Gateway Aesthetic! All the staff were so welcoming. Doctor McClean and Madison were fantastic! Very knowledgeable and professional and . I would highly recommend Gateway Aesthetic to anyone who wants to leave happy and satisfied with their care.

Li
Review №57

I have gone to Dr. Taylor for years. I have tried other places to save money (you get what you pay for) or because of my insurance coverage, but I always come back to Dr Taylor time and again. He is very professional and kind, but much more importantly he is one of the most skilled and knowledgeable in the field. I googled him regarding his research, experience and reviews. He has been often voted one of the best practitioners by patients and other doctors. He created a lot of the commonly used laser treatments adopted by facilities across the world, and he is so good that he regularly trains other doctors on how to do these treatments. While he now focuses more on the cosmetic side rather than traditional dermatology, I have gone to him for both and he worked until the problems and my concerns were resolved. I honestly couldnt recommend Dr. Taylor more. Dr. Taylor is as good as it gets in the field.

Am
Review №58

Dr. Mark Taylor and his team are amazing and I put my full trust in their hands. He’s extremely passionate about carefully assessing, not only each patient’s unique face, but each unique scar to provide an optimal treatment solution. I have lived with acne scars for over 25 years and have finally found hope and real, improved results. Dr. Taylor is not only a leader of the latest treatments and research for acne scarring, he is a trailblazer.Dr. Taylor is committed to helping me along this painful journey and has achieved such a great improvement to my acne scarring. Family and friends have taken notice and cannot believe the difference in my skin. I will only see and refer Dr. Taylor for any skin-related procedures.

El
Review №59

The doctors and the staff are all very nice. Dr. Davis did my treatment and she is efficient, caring and very thorough. I had plenty of milia on my face that I felt embarrassed because of that. After three weeks of treatment my face is clear. No scarring at all. I am very satisfied and very well pleased. Thank you Dr. Davis for your help.

Ca
Review №60

Ive been going to Dr Taylor for 8 years. I first time I went to him I had fraxel laser treatment and a few other things done to my face, when you pull up, laser resurfacing treatment.Im the first picture on the website The before and after picture of me will take your breath away, the difference was amazing.

Ha
Review №61

Dr. Gandhi is very responsive and always available through text. He personally checked up on me numerous times after my procedure and is genuine in his concern. His bio is impressive and I felt confident in his care. The staff is friendly and kind....not at all intimidating, like some plastics offices can be. I was in good hands at Gateway!

Be
Review №62

Working with the staff and physicians was a stellar experience! Extremely pleased with the results of the procedure. Very caring staff during the healing process. Bravo Gateway aesthetics!

Sa
Review №63

Front desk staff is insanely rude, is unbelievable to me how they have a person like her answering the phone. A place like this suppose to make you happy and feel comfortable to get your procedures.With all the competition and good doctor’s Utah hasgateway laser center needs to upgrade their staff or will be loosing there customers.

W
Review №64

Ive been going to Inna for 13 years now and I cant say enough positive things about her. She has mastered her skills and always does excellent work. She is so invested, that she has developed her own techniques to improve what a procedure can do, and ends up teaching others. She also has an artistic eye and I always trust her opinion.

Sa
Review №65

Service has been up & down. I use to love this place. However lately it’s been a hit & miss. I love the location-Doctor Taylor is awesome. Sometimes staff is exceptional other tines-exceptionally rude.

m
Review №66

Amazing staff - they were so kind and let me come in without an appointment with my mom, fit me in without any problem and went out of their way to make it work for us. my lips look so good! will be going back here love them!

Sh
Review №67

The Doctors and providers here never seize to amaze me with their knowledge, talent and attention to detail. They are outstanding at accommodating to patient needs... I just love this place!

La
Review №68

I recently saw Dr. McClean to consult on solutions for my facial discoloration and sun spots. Dr. McClean talked me through the different types of treatments and aided me in choosing the correct treatment for my skin concerns. Dr. McClean was patient and thorough in guiding me through the process of my first IPL treatment in what to expect during and after treatment. In addition, I had wonderful results with a more even skin tone and glow! I highly recommend Dr. McClean for her attention to detail in her explanation of the options and in her skill in administering the treatment! I also received Botox of my forehead for the first time from Dr. McClean. I could not be happier! The natural and youthful glow I have achieved with the help of Dr. McClean in both treatments will make me a repeat customer!

An
Review №69

I have been going to Dr. Taylor and Inna for about 8 years. They are always so professional but friendly. They give me so many options of what to do. I go in probably once a year for my tune up as I call it. I wouldnt have anyone else mess with my face. I want someone that has a ton of experience and has an eye for the natural.

Ka
Review №70

The physicians at Gateway Aesthetic are the best of the best. Dr. Taylor and Dr. Gandhi treated my acne scars with a multi-faceted approach that is simply not offered elsewhere. Their techniques and technology are truly cutting-edge and if you are looking for a comprehensive and masterful approach to acne scars - this is the place to go. I came in from out of town, had my entire treatment (including subcision and laser) done in one day, and after a follow-up visit the following day I was able to go home. At around 3 months after the treatment, Dr. Gandhi did some additional fillers to finish off the appearance and fix my acne scars completely. Not everyone gets a perfect result, but I can say that my skin is 99% better than when I started this process. I am so happy and so thankful that I found these physicians who actually specialize in acne scars. DO NOT let a general dermatologist treat your acne scars. The newest lasers and multi layered treatment approaches are complicated and even good cosmetic dermatologists do not always have the tools and knowledge to treat them effectively. Do it properly the first time with an acne scar specialist like Dr. Gandhi and Dr. Taylor and you wont have to continue to do more and more to fix and correct what hasnt worked.

An
Review №71

I had great experience at gateway laser center. Dr. Davis is great and caring, great with follow up care and education. I’m very pleased with my results and would recommend gateway laser clinic

Ka
Review №72

The assistant to Dr. Fisher called and requested I come earlier for my appointment. I took the day off since the requested time was at 12:00 pm instead of the scheduled 4:00pm. I arrived as requested and spent 30 min waiting after the initial greeting from the receptionist. No one bothered to check in and inform me what was causing the delay. It was only after I informed the receptionist that I was leaving that the nurse called me to attempt to offer a perfunctionary apology. I will not be returning, the quality of the customer service does not match the monetary value of the service offered.

Sy
Review №73

I saw Dr. McClean for IPL and Juveau and can’t recommend her enough. The IPL took care of my dark spots and her bedside manner was so considerate and thorough. She didn’t rush and talked through all my concerns. I’m planning to come back to see her for additional Juveau and likely some CoolSculpting in the future. From check-in to payment, the staff was also so friendly — especially Annie! Dr. McClean also recommended a few great products in the shop downstairs, and while I got a serum, there was no pressure to buy. Can’t wait to come back, highly recommend Dr. McClean.

Pa
Review №74

The service is top notch and the staff does a really good job of making you feel comfortable and valued as their patient. Dr. Taylor is extremely talented in his work and strives to get the best results possible. I was sincerely impressed by my experience there.

Ca
Review №75

Dr. Mark Taylor, Inna, Katie, Afton, Kay and the entire staff create a very satisfying experience I have been going to Dr. Taylor for 15 years including his office prior the current location at the Gateway Mall. They have always shown professionalism. Their expertise in the field of skin rejuvenation has allowed me to age graciously.I have recommended this great group of professionals to many friends who share this point of view. I know other doctors in the dermatology field that speak highly of Dr. Taylor and his office.If you go anywhere.....go to Gateway Aesthetics.

Hi
Review №76

Doctor Taylor has been treating my port wine stain since I was 5 years old (I’m now 34). He is always up to date with the latest technology and lasers to help lighten my port wine stain. Even though I live in WA now, I trust him enough to travel to UT for treatments.

Sh
Review №77

Inna Prokopenko is so gifted and talented at what she does. She has made me look and feel so much younger. It’s the best place ever I love Katie and Inna because they are. It’s so gentle and make me feel and look beautiful.

Ji
Review №78

I am most pleased with the eyelid Surgery, Laser /resurfacing, and Thermal RF (radio frequency) facial and neck treatments Dr. Mark Taylor gave me earlier this month. From a cost perspective, the Thermal RF may have yielded the most value per dollar, but all three have made me look more youthful while avoiding the face lift look I see on many of my contemporaries.I highly recommend Dr. Taylor. I pursued the listed treatments after my dermatologist of three decades, who respect greatly, underwent similar procedures.Its pricey, but worth it if you can afford the time and money

Ma
Review №79

Dr. Taylor is amazing! He has helped me with a few skin problems. It is truly a pleasure to work with him

Ra
Review №80

I have always had a great experience at Gateway. I go to Inna and think she is great! They are always offering the latest products and treatments. They have never tried to up sell me on anything. The staff is professional, friendly and helpful. I wouldnt go anywhere else!

Do
Review №81

I live in Houston and went to SLC to have a laser procedure done. It was fantastic! Excellent service. They also have a store full of wonderful products. The doctor came to the store with me and even recommended specific items for my skin type and tone. Since having this laser procedure done, I have become more self aware of protecting my skin from the sun and using the right products for my face. Thank you for everything and cant wait to come back for follow up procedures! Thank you Dr. Kimberly Jerdan!

Me
Review №82

Dr. Taylor is a Master at his work. He is very professional and extremely skilled. His assistant was kind and very comforting during the entire procedure. I felt comfortable and under excellent skilled care.

Ch
Review №83

I had filler placed under my eyes at a different clinic and it looked HORRIBLE. My eyes looked puffy and had a blue hue. I looked like I was hit in the face. I went to Inna at Gateway Laser and she completely fixed it! She is one of the nicest, most caring people I have ever met and I would recommend anyone go to her without a doubt!

re
Review №84

Hi, yesterday Nov 7, 2019 I went to the Clinic (GAILC) and I was attended by Dr. Megan McClean and the Assistant Cara, the truth are very good people treated me wonderfully and they explained to me all my doubts about the treatment. I am very happy and I gave her cards to my neighbor, and my sons girlfriend. I recommend them.Today Nov 8, 2019, at about 3 pm Dr. McClean called me to see how I was and if everything was fine. THAT THE OTHER DOCTOR NEVER DID.I recommend these Dr. McClean and Assistant Cara.Thanks.

Sc
Review №85

As a man in my mid 50s, the idea of looking younger again appealed to me but the idea of cosmetic procedures didnt. Yet, I had a lower Blepharoplasty earlier this year by a Plastic Surgeon. I was very pleased with the results. However, I still had some residual bags and puffiness. Also. I have a small amount or pigment and sun damage on my face. Although I had known Dr. Mark Taylor for some time I have never seen him as a patient. It was always my understanding he was one of the leading Board-Certified Dermatologists globally with a strong concentration in lasers, IPLS and other energy-based devices. I decided to schedule a consult with Dr. Taylor. Im so glad I did because I couldnt be happier. The entire experience from the front desk to the support staff (Shout Out Tara!) was amazing. Most important, the results achieved by Dr. Taylor are better than I had hoped or he explained. I would highly recommend visiting Dr. Taylor.

Be
Review №86

Dr. McClean and the team at Gateway did an incredible job of helping me with lip lines, crows feet, scarring and general skin unevenness using a Dual Fraxel and other specialized lasers. I felt completely taken care of and I could tell I was with the best and most educated team of professionals. Dr. McClean took her time explaining the treatment, when I didnt want to do all the things she recommended she completely understood I was working with in a budget and presented me with different options to achieve the look I wanted. During the procedure she did everything possible to make sure I was comfortable and reapplied numbing cream to make sure I wasnt in pain. After my laser procedure she checked in on me every single day for 2 weeks to make sure my healing was going well and that I wasnt in any pain. I received professional and complete and total care. I sincerely appreciated how Dr. McClean made herself available for questions ans concerns. I was very worried about the procedure but after working with Dr. McClean I highly recommend her and the entire team at Gateway. She is the absolute best! This was the best birthday present I have ever given myself. I wish I had found her sooner instead of cringing every time I looked in the mirror.

C
Review №87

Im 57 and sun damage, age, and recent weight loss was really starting to show in my face. In late October 13 I had fully ablative laser resurfacing with spot treatment at the Gateway Laser Center. I also had a TCA peel around my neck. Im now about a month out and I am extremely pleased with the results. Dr. Taylor did a great job. He answered all my questions during the consultation and at the end of the procedure even gave me his personal mobile number in case I had after-hours questions. My laser work was not inexpensive, I paid about $6k for everything, but the results were well worth it. I am very pleased with the improvement in skin texture and tone, tightening, and wrinkle elimination. I believe that I got even better results that that shown in the before and after photos of previous patients. I would not hesitate to recommend Dr. Taylor. I would definitely do it again.

Ma
Review №88

Dr. Taylor performed a laser resurfacing procedure to my head and face to remove hundreds of pre-cancerous spots due to decades of outdoor sun exposure. I was originally told I would be out of work for 2 weeks but I healed so quickly I was able to return in just 1 week. It has been over a month now and I am totally healed and have been told by many people I look 10-15 years younger. What a bonus! I highly recommend Dr. Taylor and his staff.

ja
Review №89

Six months ago I underwent laser resurfacing at the Gateway Institute after much research and consultations from several other providers in the Salt Lake Valley. From start to finish, the protocol and professional atmosphere was remarkable. I was given detailed pre-op and post-op information, answers to all of my questions and 24hr access to health care professionals after the procedure.The recovery was challenging but without complication and I am totally pleased with the outcome.I can recommend without hesitation.

Mi
Review №90

I went to Dr. Taylor in June for the acne scar revision treatment which included a subcision on both sides of my face, a chemical peel, and laser resurfacing. I have nothing but good things to say about Dr. Taylor and his staff. They explained every detail to me before the procedure. Dr. Taylor listened to all my concerns the day of the procedure, and made adjustments to the actual procedure accordingly. The staff was professional and caring. I felt totally comfortable knowing I was in expert hands. The aftercare was superb. Dr. Taylor worked me in if I ever had a concern or question during my weeks of healing. It has been 3 months now and my skin looks better than it ever has. I would highly recommend Dr. Taylor and the Gateway Center to anyone.

Sh
Review №91

I am VERY happy with the results! I had a dark blood blister in the center of my bottom lip. Two laser blasts and three weeks later, its totally gone! I only give it four stars because it was very costly for a procedure that took under a minute. But totally worth it for me!

Ol
Review №92

My boyfriend got laser tattoo removal here. He had horrible itching the entire healing period that would keep him up at night. We called 5 TIMES seeking aftercare help for his adverse reactions and nobody ever got back to us..

Me
Review №93

I have nothing but good things to say about this facility, and their staff. I have seen Elise, and Inna, for Botox and fillers. Both have made me feel completely at ease with the processes, and I fully trust their recommendations. I have also had UltraShape treatments with Paige, and have been thrilled with my results. I have happily recommended friends and family for treatment here, and look forward to returning myself. Thanks for helping me to feel and look my best!

Ty
Review №94

Great doctors!! Sure know how to really help a guy out!! Highly recommend!!!

Ni
Review №95

I was forced to go here for tattoo removal after the place I was going went out of business. I regret my decision. Instead of the laser making the outside of my skin turn white like its suppose to, they actually cut the entire tattoo into my skin, deeply. It looked horrible; as if someone had tried to remove my tattoo with a knife. If I wanted my flesh cut into, I could have done that myself. It was bleeding a lot, not pinpoint bleeding. It was oozing blood. Also, it was incredibly painful. I had stabbing pains in my arm for days after. Yeah, it faded a little more but now instead of ink Im left with a scar of the entire tattoo. Sure their prices are reasonable, but so is everywhere else Ive looked at. If you want your skin carved into like a Jack olantern, then visit Gateway Aesthetic Institute.

Al
Review №96

This review is a bit dated, but Dr. McGraw was by far the best doctor I have seen in a while. I wanted to get a tattoo removed, and he spent 3 hours with me on different lasers to test the best laser to remove my tattoo. He gave me a flat fee that included a Lidocaine injection. Plus, we used a PFD patch where I could see the ink coming off of my tattoo. They are the best. I know it seems ritzy and I only went once(moving and busy), but they made tattoo removal easy. I could not feel a thing and between the six lasers we tried, my tattoo was very much faded after one session. I also had a great deal for a fairly large tattoo. I would strongly recommend

Ty
Review №97

Extremely disappointed in this place. I went in for a tattoo removal consultation and had to wait 45minutes in a lobby by myself, I saw one other patient the whole time. The appointment got ridiculous when they told me the price - $99 for the first 1 minute (you read that right), and $50 for every minute thereafter. My tattoo was estimated at 5min per session ($299) and was told it would take anywhere from 5-15 sessions!! So basically $1500 - $4,500. ARE YOU KIDDING ME. I asked them if they have som kind of better laser technology to justify the price... the technician told me that their tattoo laser was about 10 years old but maintained frequently. So I concluded there was absolutely no justification for the insane pricing and left disappointed. I recommend avoiding this place.

co
Review №98

Its been a while since Ive written about my horrific experience at Dr. Taylors. As I look in the mirror today my eyes become flooded with tears when I look at the scars caused by my chemical burns that were left behind by a chemical peel performed by one of Dr. Taylors nurses. I spent $1800 for these people to ruin my life!!! My skin was better before the procedure. Please! Please! Do not let these people anywhere near your skin.

Ra
Review №99

I recently went to Dr Taylor for acne scars. Ive been blown away by my results. After having done a filler, tca cross, micronneedling 4 times and prp once and having little results I went to Dr Taylor in desperation. After just one all comprehensive treatment my scars have improved dramatically. Dr Taylor was so kind and even got back to me when I had some pigmentation concerns. If you are worried about acne scars do not hesitate to go to Dr Taylor. I was also very good about following all protocols after surgery including keeping my face moist etc. I stayed out of the sun completely for two weeks and took a multivitamin, vitamin c and collagen supplements to help with healing. I just wanted to let everyone know if you have acne scars Dr Taylor is amazing.

Ho
Review №100

Dr McGraw was wonderful and fixed my jawline beautifully after I had a tumor removed from my jaw After he left the practice, however, i had injectable fillers several times that turned out terrible and made me look worse then before. I had to have Dr Urban in Grand Junction fix what was done. Office staff was always very rude and dismissive of me, treating me like a second class patient.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:440 W 200 S Ste. 250, Salt Lake City, UT 84101, United States
  • Site:http://gatewaylasercenter.com/
  • Phone:+1 801-595-1600
Categories
  • Beauty supply store
  • Skin care clinic
  • Cosmetics store
  • Hair removal service
  • Hair salon
  • Medical supply store
  • Plastic surgery clinic
  • Surgical center
  • Tattoo removal service
Working hours
  • Monday:8:45AM–5PM
  • Tuesday:8:45AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:45AM–5PM
  • Saturday:8:45AM–5PM
  • Sunday:8:45AM–5PM
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Similar organizations