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Prestman Service & Repair
2889 State St, Salt Lake City, UT 84115, United States
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Prestman Service & Repair
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St
Review №1

Pretty laid back and only interested in doing the bare minimum. The truck we looked at was really dirty, with garbage in the back seat and stuff in the bed of the truck. The test drive revealed some engine issues which were waived away as no big deal. If you buy a car here be very careful to inspect everything. All of the cars are salvage titles.

Ma
Review №2

Spot on customer service and great high quality used inventoryBought 2 cars the first visitTheyll have my business in the near future

ja
Review №3

Friendly staff, great atmosphere. Certainly the type of place Id love to work! From reception, to the floor staff I was overall impressed by each unique interaction I had with the pleasant and diverse staff. If Im ever in the market again, I already know where Ill be heading!

An
Review №4

Very friendly excellent customer service

Sp
Review №5

Good people very friendly and nice

C
Review №6

Great service. NO uncomfortable pressure from the sales staff. A couple screaming good deals on commuter cars. A cool Bullit edition mustang painted British racing green in the showroom to admire. Will likely be back for the next commuter car.

Ch
Review №7

Great people! They were up front and worked with me. Highly recommend! Justin rocks!

pa
Review №8

These guys were so good to me. Got me just what i needed and wanted. Listened to all my need and concerns. I highly recommend.

To
Review №9

Got a great deal on a wonderful truck! Goo people here willing to help a good cause.

Tr
Review №10

Great selection but the salespeople didnt seem to know what was on the lot

V
Review №11

Pretty good overall. Apparently they dont fill the tank for you when you buy a vehicle. Also had to wait an hour for detailing even though the car was purchased and signed 4 days earlier. Still, overall a good experience.

Al
Review №12

Our sales rep wasnt overly aggressive but at the same time wasnt overly helpful. After reading other reviews sounds like theres a high chance of getting a real lemon of a repair job and they get cheaply repaired totalled vehicles. You can see it in the paint jobs. It gets worse from there. Dont buy on visit one and have the vehicle checked elsewhere. They are a sales shop are are not completely forth coming without being asked the right questions. I think you can get a great deal here just keep in mind you are buying what the insurance companies did call trash. Also registration and insurance is problematic on these cars. They are also not rated by the BBB. Theres a reason for that Im sure. Dont get distracted by the shiny paint.

Ni
Review №13

Best value around. Prestman cant be beat!

Ma
Review №14

These guys were great. They pulled out 3 different cars for me to test drive of.different makes and I ultimately bought the Mazda 3 Grand Touring. Great ride, good looks and absolutely no problems at all. I would recommend these guys when looking for ni e cars. They were very easy to work with and it was nice that I was able to buy this car and not have any payments. I will be buying my next car from here as well. I love that they do not pressure you. Thanks guys for your honesty and professionalism. Will recommend to anyone I meet who will be looking to buy a.nice car with no problems. Best buying experience I have ever had in all the 8 different dealerships I have bought my other vehicles from. Cannot say enough about these guys.

Ma
Review №15

Great service! Were willing to work with us on price and payment 😃

He
Review №16

Prestman always treats me so well! The turn around time for service is always SO FAST and no one ever pressures me or hard-sells me. I feel comfortable walking in to have my car serviced and I know that they will do whatever they can to help me. AND ITS AFFORDABLE! I will definitely keep coming back! All the managers are very friendly and I always leave feeling confident that my car is in better shape than it was before I came in! Thanks, Prestman!

Sc
Review №17

Five star service all the way. Christopher is a great salesman to work with. He answered all my questions and made it an easy transaction. I would recommend Prestman to my friends. Their service department was friendly and helpful also

Ma
Review №18

Dropped my car off in the morning, had Bryce help me out at the front desk. I needed Prestman to do an alignment and detail, came back to my car later and the car was spotless inside and out. my alignment was corrected, and everything was great. highly recommend these guys for quality service. 🙏🏽

Ba
Review №19

Bryce in the service department was great to work with! He was quick to get me on the schedule and was expecting me when I came in for my appointment. Getting an oil change here was quick and easy!

Tr
Review №20

It was actually a pretty poor experience. I purchased a vehicle pressman only a few months back. First time I brought it in the were awesome! I was having a couple issues with the lights not being adjusted and the alignment being off. When I talked to them on the phone, the guy was super helpful and told me it would be around 30 bucks. I was stoked and brought my car in. When I got there a different guy told me that it would be a max of 70 ish. I dropped off the vehicle got a ride to work thinking all was well. After a couple of hours (for what I was told was a simple fix) I had to call back in to track down my car because I needed to go home from work. I tracked the guy down, he told me my car was done and the amount was a little different then we had talked. I had to find my own ride over their, and when I got there they ended up charging me over 100 bucks, including charges for work that the first person I talked with told me was no big deal and they would take care of it.In the end I just feel like I kept getting up charged, on work I shouldn’t have had to have done after owning a car only a few months,I rAm really bummed because I have had good experiences in the past and really expected more. I have referred quite a few people to prestman, but I won’t keep doing that, I think I have had my last experience with them as well. Bummer.

Li
Review №21

Prestman service in SLC is the best! Professional, honest & quick! I trust them to repair my Lexus! They have taken excellent care of me from basic tune up needs to unexpected repairs. I recently had an experience where the sunroof stopped working & wouldnt close. The Lexus dealership near my house after an all day assessment and $135 fee said it would be $5,000 to repair it! Wow!!! No way would I pay that much! I was shocked so I brought it to Prestman in SLC where I purchased the car. They took less than an hr & the cost to repair it was $75. Not only did they get the job done quickly but also correctly!! Prestman auto service goal was to take care of me as a repeat customer! I appreciate them not taking advantage & charging a ridiculous amount to fix something that wasnt even needed! I strongly recommend Prestman auto for all your car needs! They are the best!! Thank you Prestman Auto!

Li
Review №22

I needed to get my car oil changed pretty quickly as I had to leave town and Prestman worked hard to help me out. Service was friendly and helpful- thanks you guys!

Al
Review №23

My name is Alan Oviatt and my experience that I had was very good as usual. I was kept apprised of the progression of my service frequently so I knew what was going on the fellow at the front desk Dan Roberts was just awesome is to carry all my needs I was very satisfied. I plan on continuing to come in for service. Thanks again for all that you do.l

Mi
Review №24

First may I start out by saying that their word of mouth and systems aren’t the best. Let me explain. About a year and a half ago, when we bought our car, there were some costmetic things that we wanted fixed but they needed the parts for. We waited a week and still no call backs. So we called them back several times and they didn’t get the ball rolling and kept saying they would call us back. After so long we gave up because they wouldn’t do anything. They wouldn’t do our costmetic repairs for free because it had been such a long time even though they said they would fix it for free when we first bought it. They eventually found an email with proof that we did in fact mention it and only then would they do the service for free. Beware of time, and word of mouth. It come back to bit you. We got lucky.

Da
Review №25

I was getting several frustrating service error messages on my 2012 Ford Fusion over the past several months, so I took it into Prestman Service last week. The service manager was amazing (I cant remember his name! but he came from Sales over to Service fairly recently) and took great care of me. He gave me updates while I waited, and later explained the service departments diagnosis. Prestman Service took care of me and helped me avoid a $2,000 repair bill that the Ford dealership told me I needed before the problem could even be properly diagnosed!Each time I go to Prestman, they take care of me 100% without exception, and each visit is a treat rather than a hassle. Management and staff here are among the best in the business, and hopefully they are recognized for being such. Kudos to you all, and I will definitely return to Prestman for my future automotive sales and/or service needs!Thanks for everything!

Cu
Review №26

Prestman Auto is a great place to purchase a vehicle for a good price and Id recommend them to purchase a car. Dont bother with the warrenty service. Dont let them sell you on a warrenty.The service staff is friendly enough but the service is terrible.I needed a new windshield wiper motor for my vehicle and my lights adjusted. At first they said they might be able to check the lights under warrenty. Then suggested I put after market lights on the vehicle when they were the ones purchased with the vehicle. They removed the light so its now completely out and said they cant do anything about the light. Now I have to go somewhere for the light.Fine lights usually arent under warrenty anyway and was willing to pay to get them repaired.Its been almost 2 months now and still nothing on my wiper motor. I called they said it would be less than then the deductible and I said yes please just order the part and do the repair.Still nothing. We had the same experience with our second vehicle we purchased from them. Ask for a repair and you will never hear from them. Take my advice and dont buy their warrenty. Go somewhere else for that if you feel the need to get one.Im dont dealing with the service department. They never call back or follow up.

Ma
Review №27

Great place to get service work done.

Ju
Review №28

Excellent group of guys. Very accommodating and knowledgeable! Helped me out of a bind!

Jo
Review №29

Thanks to Karl and the Service team at PRESTMAN for taking care of my oil leak yesterday. No more leaks YEA!!!!! It is comforting to know my car care service is in good hands.

Ma
Review №30

I work here, they are honest and always do whatever it takes to please the customer.

Ja
Review №31

Prestman fixed my car really quickly! Great service and helpful staff.

Ca
Review №32

Hidden fees. Not straightforward explanation of the branded conditions on the cars. Felt hesitant to purchase a car under branded title.

Ad
Review №33

Had an appointment to get an oil change and alignment done on my car. Very professional and clean. The mechanic did a great job and was very quick.

Je
Review №34

Love you guys

ni
Review №35

People her are a big joke try to sell us a lemon car

Da
Review №36

I wish there was an option for 0 stars. Worst car buying experience Ive ever had. Lied to on multiple items by sales team: Well throw in floor matts, well fix your leaky axle seals no problem, we can get you a 2nd key for about $50.OK, its the car game I get it.But then after I paid them $250 for floor mats, cant get a call back for 2 months to find out if they came in. Sales manager, service department, parts department - good luck getting call back after you bought.Then it took them 3 days having my truck to lead me on about the axle seals - a $300 job by the way - to say theyre not going to do it after all. But well sell you a 2nd key for another $250. But that will be another 2 days to get programmed. You dont really need that truck for a week right?Unbelievable. How are they still in business?I hope the extra money they milked out of me was worth it. I wont be back and you shouldt do business with them either.

De
Review №37

Very helpful and knowledgeable, They knew exactly how to fix some small issues with my aging vehicle.

Ge
Review №38

Mike the auto tech was outstanding helped me out and educated me on a vehicle I bought and took there for a safety inspection... the other staff members in the shop were friendly I would recommend them over and over

Ga
Review №39

Service was performed satisfactorly while I waited. Staff was pleasant and answered my questions fully.

Th
Review №40

Prestman Auto are Amazing!! Not only did a get a steal of a deal on my VW GLI Jetta 30th Editon but they have markable service & repair. I slid into a curb and broke my rim, rotor, and bearings. They were able to get me fixed in no time! Great work! Keep doing what you are doing!

je
Review №41

Great experience it took a little bit of time but it was good

Tr
Review №42

They are always willing to do everything they can to fix any issues you have.

HL
Review №43

Super friendly and helpful!

Br
Review №44

So honest and friendly

Ki
Review №45

I take my vehicle here always. They are always willing to work me in. Thank you to Dan, Bryce and Bob!!

Sw
Review №46

Bryce is my guy!! He gets me in for all my service needs!! Thanks for always taking care of me fam!

J
Review №47

Great experience with quick service.

Tr
Review №48

Took care of me and made accommodations to meet my needs for being 6 hours away.

De
Review №49

Quick friendly and knowledge.

De
Review №50

Dan is awesome and honest.

Da
Review №51

Very Friendly and Helpful.

Dr
Review №52

Just not for me

An
Review №53

Pushy, misleading, and unhelpful

Da
Review №54

Great service!

Pa
Review №55

Kris is great!

Om
Review №56

Excellent and honest service!!!

Fr
Review №57

Not professionals

By
Review №58

Service was great

Mi
Review №59

Great!!!

El
Review №60

Very kind

Ti
Review №61

Prestman Service do a great job.

Sa
Review №62

Wrong

Information
8 Photos
62 Comments
4.3 Rating
  • Address:2889 State St, Salt Lake City, UT 84115, United States
  • Site:http://prestmanauto.com/
  • Phone:+1 801-746-2733
Categories
  • Auto repair shop
  • Auto tune up service
  • Mechanic
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:10AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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