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MSN Automotive
60 Harvard Ave #2, Salt Lake City, UT 84111, United States
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MSN Automotive
Comments
Pa
Review №1

Clean shop! Accommodating tech. Efficient and fair. Thanks, Mike! Ill have to come back and get this check engine light resolved soon.

Ma
Review №2

Im a client since a couple of years and I wont bring my Mini cooper in another shop beside this! Mike is very professional and he knows what he is doing! Highly recommended

St
Review №3

Mike is a terrific mechanic and knows how to work on a Saab.

Br
Review №4

Great place! Very responsive and fair. I strongly recommend. Nice to see a business today that has the desire to to a great job at a fair price.

Ma
Review №5

I came in needing a headlight and just wanted to pick one up so I can install it later. Mike stopped what he was doing and replaced the bulb for me...no labor charge. Good to see customer service at its best.

Da
Review №6

Just the best people youll ever come across. Hard work and dedication defines Mikes commitment. Thank you

Br
Review №7

Bought a 2006 BMW 330xi from Mike and it was very clean. He took the time to look through it and make sure everything was working properly before selling it to me. Honest mechanic.

Co
Review №8

Always appreciate the professional service and reliability at MSN. Our family has been taking our vehicles to Mike for many years. Mike recently went out of his way to take care of our Saab. We are always very pleased with the friendly service at MSN.

Tr
Review №9

Great customer service. I bring my Saab to them because I trust in their specialty in Saab, BMW, and Minis. Ive brought my car to them for 4 years. I was impressed that one of their techs even remembered the name I gave my car after I hadnt seen him in well over a year. Love these guys!

As
Review №10

Ive been taking my Saab here for a few years now and Mike is absolutely awesome to work with. He is very knowledgeable, helpful, friendly, and theyve always been able to figure out the problem when nobody else can. I recently took my Saab to a different shop simply because MSN is about an hour away from my home. Other shop was going to charge 40% more for the same repair and admitted theyre not really familiar with Saabs... I wont be taking it anywhere else. I feel better knowing my cars in good, experienced hands.

Wi
Review №11

Wow! Great group of people. I took a chance and asked them about a car which they had serviced years ago, before it ended up in Arizona, that I am thinking of buying from a dealer. They gave me as much information as they could, at no benefit to themselves. That is honesty! I appreciate the time they took to give me information!

Ke
Review №12

Absolutely perfect- 800 stars.K.

Ch
Review №13

Mike is a very good mechanic, nice person and takes great care of my vehicle.

Ry
Review №14

Professional. Friendly. Honest. Adept.I started taking my car to MSN a few years ago when I bought my 08 9-5. Aside from Ken Garff, MSN is the only Saab certified shop in town that I know of without travelling to the south end of the valley. Their work is top notch which should be expected since it is priced at a point that reflects their lack of competition at their caliber. Its about what I would expect to pay at a dealer.Its not just their great work that keeps me coming back though. These guys take care of their customers. I brought my car in for a checkup and oil service in preparation for a road trip through Tucson and New Mexico. There was no way that Mike could have known from that inspection that my throttle body was on its way out. I had seen symptoms leading up to this event; I ignored them. On the morning that I left my car threw a code and went into limp home mode. I went directly to the shop where they had 3 cars on their 3 lifts. Appointments generally are few days out for these guys but, knowing that I had already taken time off of work and needed to be on the road, they took my car in and got the work done in a few hours.They saved my butt and have earned a loyal customer for life.

Je
Review №15

Good food nice beer selection staff very friendly

jo
Review №16

I am a lucky guy ! While passing thru SLC the serpentine belt on my 2003 SAAB convertible started coming apart . Not good !I found mike on line and he knew exactly which car I had and how to get me on the road again . And,by the very next day !Mike and his wife went out of there way to help me out of my dilemma. I can’t say enough good things about them .Thank you so much, John EndressSan Juan Capistrano

da
Review №17

Fixed the car. We had a hiccup with the hood not opening after they fixed it which was a inconvenience. But were helpful when contacted and got it done.

Na
Review №18

Amazing service, exactly what you’re looking for if you’re obsessed with your car and want a personal, expert experience. Mike allowed me to come back into his garage as he finished up on my 2013 335, and gave me the low-down on not only my problem, but everything under the hood. After resealing and replacing gaskets I didn’t know I needed, my drive home was incredible; the car legitimately felt significantly better than when I picked it up used a couple months ago. All this, and a better price point than many of the specialty Euro shops in town. Icing on the cake? Free license plate covers to rep my shop! Thanks!!PS: Waiting at this shop isn’t as bad as usual; Mike’s wife sits up front and is an absolute pleasure to talk with.

Da
Review №19

This is the only place I have taken my BMW X5 because I trust the work that has been done.

Ti
Review №20

Dont go anywhere else for your SAAB along the Wasatch Front. These guys are fantastic!! Had my SAAB completed quicker and the communication was better than anywhere I have taken it. This is now the only place I will go.

Mi
Review №21

Had some headlight trouble, and then a few days later had a belt break on me after I purchased a used Saab. Been a Saab fan for years, so to have a place to go to where theyre extremely friendly, and incredibly professional has been a godsend. These guys are worth every penny. So long as I have a Saab, Ill go no where else!

Ma
Review №22

Mike was absolutely awesome to work with. Very kind, knowledgable and helpful. Will take all vehicles to them for work. Thank you!!!!

Er
Review №23

Loved my experience here, Mike is the best!

Ja
Review №24

In the middle of a 1,500 mile road trip, the temperature gauge failed on my 1999 (beloved) Saab. I called, they got me in right away, did the work and talked to my mechanic in Oregon to help guide the process. They were efficient, the price was fair, and I made it home without a hitch. I was so lucky to find their shop. Even my dog was happy about being in the waiting room. Thanks so much for the great service! J. de La Harpe

Mi
Review №25

I will now ONLY take my BMW to these guys!I had a recent experience with a chop shop on a recent road trip who was entirely unable to figure out the problem and sent me out into the desert, charging me a ton, for doing absolutely NOTHING. The car had the same problem and I had to have it towed to SLC from Cedar City.These guys figured out the problem IMMEDIATELY and had answers for all my questions regarding this BMW. Not only did they fix the problem but the price was entirely fair.

Al
Review №26

Very expensive!! Way more than other auto repair shops. Mike does a great job but you need to decide if it is worth paying more ..... much much more!.

De
Review №27

Milke has been maintaining my Saabs since he was joint owner at Chick & Mikes in 2000. They were THE team at Ken Garrfs and were cutting edge. I have owned four Saabs, (2 purchased from Mike) and he has serviced them all in a manner expected from a dealership, without the high overhead shop rate. Extremely honest & precise.

Sa
Review №28

To make story short dealership ripped me off 9n 3k with my Subaru this guy was the most honest mechanic Ive met in my life ! he fixed the work for half the price of dealership . he used quality parts.

La
Review №29

Professional and cofidence-inspiring mechanic runs this place.

St
Review №30

My boss swears but this place for his Saab. I know I have to give him rides back and froth on a regular basis since it is the only place he will take it.

Ne
Review №31

Mike and the mechanics will take care of your Saab like no one else..

Ra
Review №32

Very helpful with a saab tech 2

Information
20 Photos
32 Comments
4.9 Rating
  • Address:60 Harvard Ave #2, Salt Lake City, UT 84111, United States
  • Site:http://msnautomotive.com/
  • Phone:+1 801-355-2422
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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