Always treated really good. Fair and honest auto shop. Have been going here for 21 years and have always been treated with respect and fair prices for repairs. Treated my teenage daughter honestly and did not try to take advantage of a young naive not mechanically inclined girl by making up issues that needed fixing. I highly recommend Chester and the other employees at this place.

The BEST car mechanic shop ever. Been going here for years and always am treated really well. I’ll never go anywhere else.

DO NOT GO HERE. I needed my mirror replaced, and a tire mount onto a different rim. The mirror for one is the wrong size. Its smaller than my original, not only that but the rubber fell off from my rim the day AFTER I had it serviced. I could have killed someone with how the tire fell off WHILE I WAS DRIVING ON A 50 MPH ROAD.

Have taken my car here twice now for help with funny sounds it was making. In the first case, I had a rock stuck in the brakes. They diagnosed and fixed this at no charge. In the second case, I thought I needed an alignment and was happy to pay to have them check that. They instead found my electrical power steering (EPS) system had failed and found a recently extended warranty on this part. They advised me to go to a dealer to have it fixed for free. I was on the phone with them 3-4 times about this and they didn’t charge me a dime. The dealer confirmed that the issue was with the EPS and, while they initially quoted me >$1500 to fix, after I asked about the extended warranty, they checked and dropped the charge to $0. You can bet I’ll be bringing my car back here — everything I’ve seen convinces me they are honest and skilled. Highly recommend!

This was the fastest, least expensive, most friendly place Ive ever gotten an oil change at.... Highly recommend.

These guys are fantastic! I have had bad experiences with auto shops in the past, but these guys are awesome. They are honest about the work that needs to be done and wont sneak in unecessary repairs or charges. Their repairs are fairly priced as well. They have helped with every car problem I have had recently. I cant praise them enough.

Great shop I hot a flat and had it towed to them because they are AAA shop. Thought I would have to buy a tire and left paying nothing turns out it was a nail and they repaired it free!

I live in Washington state and my wife and daughter had road tripped down to SLC for a friends wedding. The bride is practically my daughters little sister. Aside from the usual stress my daughter was both doing makeup and hair, but also the photographer, so lots of stress. The morning of I get a call from my wife that the battery on the car was dead, but of the approx 1,500 miles they had just driven the battery decided to die right in front of Jones Complete Car Care. I dont mean so sound churchy, but this was a clear blessing. The people at Jones stopped everything got the car into the shop and got a new battery in the car in just a few minutes. Day was saved. Thank you to the people at Jones.

I love Jones! They have taken care of all of my vehicles for years. Highly recommended!!!

Tried to charge me $360 (way more than market price) for a new MAF sensor when it just needed to be cleaned. After cleaning it myself, check engine light is off and running great.

Was passing through town when my cars computer controller blew. Chester took care of me with urgency, great communication, and at a really reasonable price given the repair. Had a great experience and would highly recommend this team to anyone having troubles (:

As a woman, Im always nervous to get ripped off by a mechanic. Im glad I found Jones a couple years ago. They always take good care of me, are always ok with me just dropping my car off on a whim, give me friendly service with a smile, and I can just tell they are just good, honest guys that care about the work they do. Highly recommend them! I have recommended a couple of my friends to them... One had a pretty big issue going on with her car. I told her go to Jones and they looked it over and quoted her. She was nervous it was overpriced, so she took it to her familys mechanic thats shes always used and trusted for an opinion... They priced her $300 more than Jones did. Needless to say, she went back to Jones. lol! I wont go anywhere else for car maintenance. Thanks Jones for being good, fair and honest mechanics!!!

I really dont know how I could give them anything less than 5 stars. They are polite, more than fair priced, do honest work, and quick. I was already familiar with them as they care for my work vehicles, so when I started getting problems with my personal car I decided to go to them, they took care of my car quickly, with multiple issues, and even replaced an extra part I had that I couldnt figure out on my own, with no extra charge. I have never had such a good experience at a car shop. 10/10!

Good work and fast. Friendly. Been going to them for years.

Bought a used car last year and the dealership gave me two free services. First service they said the alignment was off and I paid them to fix it. Second service they said it was still off. Plus after the first service my steering wheel was not aligned as it once was. Brought it into Jones Complete Auto Care, not only do I love bringing my cars here for regular maintenance, but they promptly and honestly fixed the shoddy alignment from the dealership, fixed my wheel alignment, all within a reasonable price and timely turn around. Absolutely love bringing my cars here! They are super honest and do quality work! Highly recommended!

I was on my way to Arizona and I just needed an oil change. I went to precision tune auto care and The mechanic said that I needed to get my rotors and brakes replaced. Then stopped Jones for a second opinion. They were so kind helpful. The front desk lady was so kind and helpful. Their mechanic diagnosed my car for free and it turns out my brake pads and rotors were fine and DID NOT need to be changed. The mechanic said, “They were only half used and he would be robbing me if he charged me to replace everything”. Instead of making a sale they CHOSE to be honest. I will always try Jones first and I highly recommend this company. Save yourself from crooked mechanics and go to Jones!

Great place! They take great care of you, & are fair & honest. Chester is a good good good guy.

I needed a diagnostic and was referred by a company with whom I had a relationship. I had to wait at the counter and was finally told that I could not be serviced that day so had to make an appointment on another day and pay $109 for the diagnostic. I was early for the appointment at 0830 and was not remembered from the previous afternoon. I had to ask when it would be ready and was told in the afternoon. I ask her to call me with the status because I had to walk home. She acquiesced, & I left. More than 3 & 1/2 hours later, I called to check on the status of my vehicle and was told that they had not started on it. When I asked when it would be, she stated that they only had 2 technicians When I told her that I could not leave my vehicle with them all day, she said she would have a technician call when they knew something. She called fairly soon after that, and I caught a ride to the shop. The manager Chester explained the results and gave me options and answered other questions. He was knowledgeable and personable and did not charge me.

I have come here for multiple repairs on my car. Probably four times already. The price is always reasonable, the work is timely, and I always feel like I am being dealt with honestly. Can’t ask for anything more than that! Highly recommend.

Overall, I have had had nothing but great experiences at Jones Complete care and I have been going to them for years. Recently, I have had an issue with my car that they keep trying to fix only for the check engine light to flip on again within 24 hours. This has been a six month saga and I have recently given up hope that I will ever be rid of that bothersome dash light. When this issues is laid to rest, ill give them back the 5th star.

Chester and his team have great work ethic, are honest, and efficient. I have been going to them for 20 years for maintenance, tires, batteries, you name it.On multiple occasions, they have been honest with me when it has actually been to their financial disadvantage, which i respect. I recommend them to my friends and family. A great local business !

Terrible service and rude employees. I had trouble getting a time that my work would be done, and then they kept the vehicle overnight. When I had dropped it off that morning. All of that for some tire changes, oil and some electrical.

Their key drop off is so handy, and the people are so nice and patient and understanding.

My family has been coming here for as long as I can remember, and they always do a spectacular job. Needed to get my Water Pump replaced, and these guys took care of me. Even during their extremely busy Friday they were able to get my car in and finish that notoriously difficult and lengthy job. They always do an amazing job here, and take good care of the customers and vehicles. Thank you Jones Complete Car Care!

Chester has been a great help as a lead mechanic.

They have great Mechanics and do just about everything..at fare prices to...

I came in here needing a couple of things and was treated quite well. Its hard to trust service shops these days, but I got a great vibe from the guy named Mike who helped me out. I wouldnt hesitate to bring my car here again in the future.

Never had a bad experience at jones, i wont take my car anywhere else

The staff is friendly and listened to me needs and was honest .

I was so impressed by Nate, Mike and the entire team! I brought my mother-in-law’s car in because it had the check engine light on. Mike called me later that day and told me the problem was the catalytic converter...but that is not all. He said that he had called the Subaru dealership and gave them the VIN to see if it was under warranty...and it was! He easily could have just told me a price and we probably would have paid it. Instead, they charged us nothing and referred us to Subaru for warranty replacement. We will be customers for life!

Ive worked with Chester and his guys for years. They have a great team and fair prices. I highly recommend you bring your car here.

Excellent service and tremendous customer care. Great prices on fantastic tires.

Was in and out of there within 30 minutes, great service!

Friendly, honest staff. Took my car right away and provided professional advice that I trusted. I have no hesitation taking my car back for any other problems.

THE ONLY REASON THEY HAVE A HIGH SCORE IS THEY GIVE YOU A $10 DISCOUNT IF YOU GIVE THEM A REVIEW!NEVER GO HERE! THEY TAKE ADVANTAGE OF WOMEN AND DO ANYTHING TO UP YOUR COSTS! THEY WONT EVEN GIVE YOU AN ESTIMATE. THEIR WORDS, I can give you a cost, but unless I do the exam, I wont tell you.THEIR WORDS, Like I was telling your woman.I asked a simple question, and he began telling me I know nothing of cars. Ive gone to other locations and they were respectful. They explained what was happening, but because there was no problem, no need to fix it. My wife went in for an inspection, and they took advantage of her. Luckily, she was wise enough to give me a call before they did anything. She left before they took full advantage of her.

Best mechanics Ive found! Honest fast and affordable. Cant beat it! 🔥🙏

I’ve been going here since Bob Jones owned the place. It was a super smooth transition to the new owners. No matter who owned it, they’ve always been super friendly! If you have an appointment, work gets done pretty fast (depending on what’s being done). I went in for a low tire. They found a hole and fixed it at no charge! Great place!

Simply the best care for your car you can find. Honest, dependable, trustworthy. Been going here for years, and even go here before I go to the dealer. Highly recommend.

Have gone here for years. Great friendly service and quality repairs at good prices.

These guys are the real deal. I watched them helping not only me, but lots of others in a prompt and honest way. Thanks Chester!

Nick has a great attitude and did take care of what I needed done. The mechanic took care of my car as if it was his own.Thanks guys, you exceeded my expectations.What I especially like is how this place doesn’t push to say there’s more that needs to be done.. Get in and get out!! 👍🏻👍🏻👍🏻

These guys positively ROCK. They are ALWAYS professional, and tell you exactly what the problem is in a way you can understand. They DO NOT try to sell you anything you dont need, and will correct any errors without hesitation. As long as they are open, My husband and I will not go anywhere else!! Thank you Jones!!

I purchased my car used, four years ago, with the knowledge that the heater did not work. I have been to multiple mechanics/shops for various small maintenance things over the 4 years. I always asked if they had any idea about the heater. I got no consistent answer and various estimates as to a diagnosis, which no one guaranteed. During my first visit here, for routine maintenance, Jones (on 9th east) FIXED the Heater! It cost me less than $100, and they guaranteed the work. It was truly a simple fix, but their knowledge of the quirks of my make and model were really how this happened. Excellent service, great price and wonderful customer service. I definitely recommend this shop! (and they carry Valvoline oil!)

I can’t believe how much my husband spent here. For problems that I believe we could have had fixed for half the price elsewhere.***in response to owner***You’ll see that I specifically say my HUSBANDS car in my review.Anyways let me update my review:My HUSBANDS car started having problems and our normal mechanic wasn’t available. So we took it to a here to be safe. They told him what the problem was and He had them fix it. Then he came home and told me how much he spent and I couldn’t believe how high it was! It was then I left the above review. A week later the problem was back.):( Luckily by then our normal mechanic was available and we took it to him and he got it taken care of for about 65% of their price (Like I thought).My final conclusion of this place: great if you have really easy things to take care of (oil change) but don’t go to them for real mechanical needs. They will over charge you, they won’t fix the problem, then they will start looking you up if they don’t like the review they earned from you 🙄

This is the only shop I come to. I know that I will have honesty in the services my car needs and are here for you as the customer. Everyone here is friendly and caring for each one of their customers. Not to mention they are quick in getting your car in and out in hours!! Thank you all for all your hard work and dedication in your services!!

Good Mechanics. Price is a little high, but as they say, you get what you pay for. Truck had a bad oil leak, they fixed it quickly and it hasnt leaked a drop since. I will be back if I have anymore issues.

The guys here at this shop are so great. I’ve been coming here for 4 years. I trust them and I have recommended many of my friends and family to get work done here. They are fair, honest, and go out of their way to take care of you.

Ask for Terry. I love ALL of their locations.. you get in and out and they have great prices for the oil changes...

My experience was being treated with respect and an overall detailed explanation of what was needed in order to fix my car and a timfra me for completion. They are also very knowledgeable and detailed. If you are a repeat customer you could also receive free oil changes, tire rotations and Im not sure what else they offer but I know there are other options offered for these customers.The customer service area is also comfortable and clean and includes a place to get a drink and read.The bathroom is also kept clean which is a plus.When getting my car worked on they had a very busy schedule and I noticed they kept it under control using a strategy technique. I seen the cars moved in, worked on and moved out when completed and customers saying they didnt think their cars would be done this fast.I would like to say they have a great team and experienced management that knows how to keep a customer coming back.Thank you

The guys are friendly, knowledgeable and speedy. I was in and out for my oil change in 25 minutes. The last place I went to took 45 minutes to an hour. I love this place!!

I love going here for any of my car needs - new tires, rotations, break check, etc.! All the workers are friendly, and talk to me about my car in terms that I understand. I feel completely comfortable having my car taken care of here. I always feel that my needs as the customer are more important than their selling the services they offer. Great place, great people, great location!

I have been going to Jones car care for years. I feel like they treat me with respect! Go the extra mile and their prices are very reasonable! They are quick and very friendly. I won’t go anywhere else!

This place is really great. Theyve even made a couple minor fixes and just not charged me while fixing other things. Everyone is really nice and Ive checked around and theyve never overcharged me.

Honest work, friendly staff.

Thats good work guys! It looks like I just found a new auto shop. They took good care of me and my truck. I could tell right away Chester was an honest man and honesty goes a long way with me. Thanks guys.

They always get their work done fast and do great work! I have never worried about taking my van here! Love coming to these guys!

Honest, friendly, and fast! I picked up groceries at Walmart and came out to a flat tire. They got me right in and fixed me up so I could get home without my groceries spoiling. This is the only place my husband trusts and has been taking his truck there for years.

My experience here was delightful everyone was so nice to me. They made it the best experience possible. Everyone there is so friendly especially the two at the front desk Chester is usually the one who deals with me when I go and he does a great job and is a hard worker and its kind to all! I would recommend Jones complete car care to anyone they do a great job and they make sure youre safe!

Ive been bringing my cars here for service for more than a decade and I dont see that changing any time soon. The team is friendly and explains everything that needs to be done and why, the work they do is high-quality, and the price is fair.

Awesome service! I love taking my car there for oil changes. They have great prices and are the best to work with!

My family has been a customer for over ten years. Service is still great, even though ownership has changed. Ill continue to come back with all my auto needs.

Truly a wonderful service.

Great customer service. VERY good techs. Quality/Quick service

I have major anxiety about having work done on my car. This is the one place I have used multiple times where I feel safe, I can trust them to do good work at a fair price, the staff is so friendly. I have nothing to say but yes please use this shop for all your automotive needs. I plan to use them for everything on my car.

Friendly and respectful they are professional and best priced for sure.

As always Chester took great care of my car. Best mechanic ever

I have had nothing but great service at Jones Car Care and would never take my vehicle elsewhere. Chester and Nick are very friendly/knowledgeable and have always taken great care of me! Keep up the good work!

I have been relying on Bob jones for car care for many years. The staff has been professional, friendly, and efficient. I appreciate the fact that I can trust their work and know they are handling my needs with integrity and experience. Thank you for your service!

Weve been taking our family vehicles to (Bob) Jones Tire for more than 2 decades. Chester, Jeremy, Nick and crewmen has take excellent care of our cars and us! Always recommending Jones Tire to friends and acquaintances!

Friendly people and great service. Happy to explain what is needed for your car and what work they have done for you. Highly recommended!

I appreciate everything that Chester and his crew do for me. It’s always a pleasant experience every time. I always feel that I’m like family. Thank You!!!

I have been going to these guys for 4 1/2 years now since moving to SLC, and its always such a positive experience. They are very nice and give honest advice. Highly recommended!

Great communication and prices

What can I say, except Jones Complete Car Care also cares about their customer. From the first warm and welcoming hello to the finish product in record time and to perfection. This includes a special thanks to the Customer Service staff and to those in the service shop who make it all happen.

Honestly I refuse to take my vehicle anywhere else. Everyone is so professional and nice. I totally trust them with my car. I suggest them to everyone I know. If you looking for a great mechanic look no further, this is the spot.

Service was quick and excellent as always! Honest and fair priced. I highly recommend this shop.

We bring all of our family cars here for service. The representatives are helpful and polite. The prices are fair and the quality of work is excellent.

Between my wife and I we have been using these guys to maintain our vehicle for about 20 years. They are honest, fair, and do an excellent job every time. I have no qualms about recommending them to anyone. we drive from Utah County just to have these guys do work on our car.

Just awesome. Saved me a lot of time and money. I very much appreciate and recommend them. 10 out of 5 stars!!

I was very satisfied with my service. They were extremely fast, knowledgeable, and professional. Chester the manager is great to work with. Will use for all future tire and other needs.

Great staff, hard working and speedy!

These guys are great. They deliver what they promise. They will call you and let you know how much something will cost and long long it will take. Great service and knowledgeable.

I have been going to Jones Complete Car Care for years. Every time I go there whether it is for car maintenance or new tires I am reminded why I keep coming back. They have competitive pricing and exceptional customer service.

Amazing people, amazing service!

I came in to have a screw removed from my tire which only took about 10 minutes. I was very pleased with the service and would definitely recommend this business to anyone looking for automotive care. Thanks for getting me back to work quick enough to finish my lunch.

Excellent service. The staff was knowledgeable and really friendly. They explained (and physically showed me) exactly what was wrong and had multiple suggestions on what to do.

Well its a nice little place friendly employees quick reliable work I feel like they were very honest with me where other mechanic place wouldnt be you know so take your car there theyre good folks

We are the new owners of the former Bob Jones Tires. We are excited to meet all of his loyal customers! We look forward to many years of great service to all of you.

I went in for an oil change and instead I was treated with a barrage of high pressure upsell tactics. My front tires were getting pretty low and I was in the market for replacing them but they went ahead and rotated my tires without asking, but the rotation was them taking the still in good condition rear tires in the back and installing them in the front. After they have installed the good tires in the front (having more worn tires in the rear is a major safety issue) they came and told me that I needed to replace my other tires. It was a super shady tactic and they tried pressuring me on other upsells as well. I will never go back there for a repeat service.

Ive been a customer here for many years. They have now changed ownership but same great staff and service. Good work and trustworthy Will continue.

The Manager at the Murray location Chester, and Nick are genuine and extremely helpful.I had an unexpected and sudden problem with the calipers on my car, I pulled into their shop and they immediately took it in, diagnosed the problem and resolved it!!Not only did they fix it right on the spot without having an appointment, but they also made it possible for me to afford it, since at the moment I was going through some very serious hardships.Than you!

I was very pleased with the service I received. The employee was very polite and patient. My experience with Jones Care Center was very positive.

Fantastic mechanics, excellent value, and trustworthy. I started taking my care to Jones Complete Car Care when I moved to SLC. While I was there, I saw how people brought gifts and thank you cards to Chester and the rest of the staff, and I realized this was a place with a relationship with its customers. My car has had a few issues recently, and each time they get it fixed back up. You usually have to be careful trusting mechanics, but these guys have looked over my car several times and ended up charging me less than we had discussed because they deemed my current parts did not need replacing yet. They never pressure me but just try to help. Their prices are fair; cheaper than some of the major franchised car repair shops. I highly recommend them and will be using them for as long as I live in SLC.

My son is living near here and I needed someone we could trust to work on his vehicle. It is scary how many places look for ways to take advantage of people. They did an honest job and took care of his vehicle and I thank them.

Chester and Nick took care of me so well today! I’ve never had better service. They took care of all my concerns and needs with putting new tires on my car. Thank you!

Ive been taking my car here since I moved to SLC 8 years ago. They are always friendly, professional, and honest. Today I went in to renew my registration and they rotated my tired for me as well.

As a customer, you will be taken care of. Jones does quick work to get you back on the road sooner. I know its hard to find a good honest mechanic, but look no further and bring your car on down to Joness place, you wont regret it.

I was having the worst day already, when I ran over someones exhaust on the freeway and got a flat. These guys fixed it right up and their kindness, made my day so much better. Thank you for the great service.

They always provide me with quick and professional services. I receive lifetime free care for all my tire and battery related problems if purchased from them. I am so please with my care that even after moving to the opposite side of town I continue to do business with them. Thanks Bob

Staff was incredible. They were fair, honest and FAST.