Brought a car here for a used car inspection. They were very quick and easily pointed out five or six issues within about 10 minutes. They were friendly and answered all my questions and showed me the details underneath the car. I would trust their judgment 100% on mechanical issues. Ive been to a lot of mechanic shops in the salt lake area and this one might be the best I have ever been to.
Professional service and very knowledgeable in the makes and models of cars I have brought in for service. I love having a mechanic that I can trust my auto service to.
Ive been bringing my Mazda 6 to Excel Automotive over 3 years now. This shop is outstanding. And they do outstanding work with really good prices, affordable prices. Would not do wrong by bringing your car to Excel Automotive. Thank you for the great work guys
Very fast, and friendly service! They were able to get me in and out the same day. Great price too! Thanks excel :)
I always bring my car here. They are professional and upfront about all costs, very friendly and knowledgeable. Ask away and they will explain whatever you need to know! They are honest and do good quality work.
We were driving from out of state and had car problems on the way. We left a voicemail for multiple shops over the weekend, and Richard called us back first thing the next morning. They were the only shop to give us a call back.We were able to drop our car off as soon as they opened in the morning, and we received updates throughout the day about the work on our car. As soon as it was done mid-day, we got a call that the work was done. Richard was very pleasant to talk to every time!Overall, the quality of work was excellent, the prices very fair, and the customer service was great! We would recommend this shop to anyone needing car repairs.
I heard about these guys on the radio and has never heard anything bad, so I figured I’d give them a try, I brought our new car in for the used car check up that they offer and wasn’t disappointed. From the phone call to schedule an appointment to getting me taken care of they did an excellent job all around. They were fast and friendly, got in and did what I wanted them to. While I was waiting they had a nice clean waiting area to watch some tv, grab a drink and relax while they got me taken care of quickly. Definitely recommend these guys if you are needing work done on your vehicle, they’ll take care of you quickly and do a great job!
I was scheduled for 1pm and the owner finished his current car early and took my car in for service immediately after. He did not make me wait in which case I would have waited anyways.. the people here are on top of it.. Ill come back when I need to, from here on out.
By appointment only, which is fantastic. Took 30 minutes to do emissions test and oil change. Price was also great!
They are always honest and take excellent care of us. Their customer service is fantastic and repairs are done quickly. We dont go anywhere else.
Richard and John are fantastic. Reliable, honest, Fair, reasonable prices. Always looking out for their customers. I bring both of my cars here for all services.
Would highly recommend Excel..fast, friendly and very efficient. Great place to get your automotive needs done.
My fiance and I both have been coming to Excel for a couple of years now. I have always appreciated their transparency, professionalism, and honesty. Its refreshing to find a mechanic in Salt Lake that you can rely on and know wont try to rip you off. I would recommend Excel to anyone who is looking for a new auto center.
It was a super fast and easy experience I got my car safety registered and oil change in less than 30 min- I have been there before and I’ll keep going back
Came for Emissions testing and also for oil change in the past. Great service. Highly recommend
Richard is a really nice guy who helped me while he was taking his lunch break. He is super helpful.
Ive started coming here when Saturn went out of business. I now have a Honda, but I still come here.I love their service. They are friendly and you dont have to wait all day!My sons will come here also.
Got me in in 15 minute. Fast work and good price. Also taught me about DMV online. First time at this place Ill be back.
Great service and great people to work with. Would recommend to anyone
These guys did the car right. I had some issues with mine and needing a little help I tried out Excel. They got to the car quickly. Called me for an update and picked it up just a little after they said it would be ready.
Great service! Same day appointment and I was in and out with my emissions test, sticker, and registration in less than 15 minutes.
Fast friendly and price was fair
Excel Automotive is a Refreshing Surprise!I am always leery of Auto Repair / Mechanic Shops.....but that all just changed for me today.I called ahead to make an appointment. The gentlemen that answered the phone was astonishingly pleasant and patience and very courteous and accommodating (ok, I am already confused. I thought it was the modern day industry standard to get a rude, impatient guy - out of breath - answering the phone, and acting like you are wasting his time).I went in with a Coupon fully prepared for them to come into the waiting room and have a laundry list of repairs that I needed - Before they could complete my Emissions and Registration Renewal... but again I was left dumbfounded.They got me in at EXACTLY the time of my Appointment. The shop was very clean and professional looking. The Waiting Room was clean and pleasing. And true to their word, they had me in and out in ten minutes.They told me my car was in good shape, and thanked me for coming in, and hoped they would see me again!WOW!!! Did that really just happen? and with a Coupon to boot??!!What a pleasant experience, which just added to a very productive day!My biggest accomplishment today, by far, was finding my forever Auto Repair Shop.Thank you Excel Automotive - for restoring my belief that not every automotive shop is out to con and rob me.- Eric V.
For years I go to Excel, for lub&oil and other service Owner Richard and his staff are great people, and their discount is always wonderful, I recommend this place for realy good work
They have wonderful service I have ever experienced. Cheap and best service in Salt Lake City. Save your money and time.
Been here a few times now and have always been pleased. Quick service and great price. Got my emissions done here and it only took 10 minutes!
Needed some repairs, so looked up Google reviews. Excel Automotive lives up to its 5 star reviews! Very pleased with the timely service and fair price.
Ive been taking all my cars here for years. Ive never been disappointed. They are honest and reliable. Im glad I have a car mechanic who is trustworthy and highly skilled. Take your car here, you wont be disappointed.
One of the best Ive ever used.
The 5 star reviews on here are all true! You can completely trust the mechanics at Excel Automotive. Car maintenance is usually annoying to me but after getting my service done at Excel I feel so grateful, because I know I am safe in my vehicle and the price I paid was extremely fair. If you live close enough to be able to take your vehicle to Excel consider yourself incredibly fortunate.
I have been thoroughly impressed by every interaction Ive had with Excel Automotive. Richard was kind and patient with my questions and they even allowed me to make an appointment after their closing time to accommodate me. I would definitely recommend their services.
Flexible with rescheduling. Pricing seems fair.
Very professional, reasonable in their charges. Richard is the best.I highly recommend them for car repairs.
My regular mechanic recently went out of business, so I searched for well rated mechanics in the area. Excel came up and I scheduled an appointment. Their schedule was flexible, and I ended up with a smaller bill than original quoted, which was a great surprise. Additionally, I had my emissions and safety renewal done the following week, and they were very quick with everything and explained things simply and concisely. Will definitely be using them in the future.
This place was absolutely incredible! I accidentally missed my appointment and they were still able to fit me on the same day. I have no complaints; my car got fixed and the staff was super helpful. I really enjoyed my experience.
They were super polite, very prompt on my service and did a great job. The waiting room was clean and comfortable. I will definitely come back in the future.
Very quick and friendly, got me an appointment same day I called for my emissions.
First time here, staff is extremely nice and professional. They did an amazing job definitely will be coming back !
These guys have always treated me well. I showed up early for my appointment, and they got me right in. Always friendly and professional. The lobby is clean. They have a T.V. to pass time as well as magazines. There’s a fridge with frosty beverages and a candy dish. Always a great value.04/29/2021 - Came here on my lunch break. They had me taken care of and I was back to work with time to spare. The best crew.
Awesome people. I like this shop and I recommend it .
Great and fast service.
Needed an oil change during a road trip, and they were able to get me scheduled ASAP and the turnaround time on my car was just as speedy! Like the other reviewers, I really appreciate that they didn’t try to upsell, as I had a very limited window of time. Their waiting area is well stocked with movies, mags, and frosty beverages, too!
Weve been going to Excel automotive for years. We heard an ad on the radio when they first opened and decided to give them a try. They are honest, friendly, and prompt with scheduled times. Its great to find a place where you feel the work is excellent and that youre treated fairly.
Always great service! Been a loyal customer for at least 5 years, if not longer.
I’ve gone to them for over 10 years Now. Excellent service. Prices are unbeatable and very honest.
Really happy with the service at Excel Automotive! I had an emission test done to be able to register my vehicle. From the interactions with the staff to the service provided it was easy, quick and professional. I will be returning!
The employees at Excel automotive were friendly and fast. I got my emissions test done for $20 and was in and out quickly.
I live by here and just popped in to get emissions done, didn’t have an appointment but they still worked me in. Was pleased with the place very nice, very professional and great service at a great price. Will return in the future.
Awesome place. They got me in next day and were very reasonably priced.
I started taking my Saturn to excel several years ago. They have always been great. They’re fast and good.
Had an oil change today! Very quick and efficient! Was running a few minutes late and they are always so friendly and professional. Highly recommend. :)
Super awesome service and extremely professional! Would definitely recommend this shop to anybody!
The employees were friendly and fast. It’s a great deal for an emissions test at $20.
Super nice guys and totally honest. They are fast and very reasonably priced. I have been coming here for years.
I love love love Excel. We have been so impressed! Weve taken in all three of our vehicles in and the service have been great! Highly recommend!
Great place to get your car serviced. They are very quick and professional. I love this place!
They were very good and done with my car when they said they would
I have called and Once the owner asked how I got his number as he was off.The next/last time I called/call he could not help for 2-3 weeks. I understand the Covid-19, although as a Proprietor, I believe it would be in the best interests of your company to want to ask questions to assist your potential consumer. In the end we are the ones that keep the business going. I would definitely not recommend. There was no consideration or empathy. Basically were busy for two to three weeks out.
All the workers were very nice and professionalThey had the best prices around for getting your emissions done. The shop was very clean.And very comfortable. I will defiantly come backFor my car service. Its so nice when you can trust the person working on your car. And the shop was very easy to find. Great locationHolly Rolofff
We have been taking our cars to Excel since they opened their doors and we’ve never had a negative experience. The team at Excel has been amazing! They’re honest, good at what they do and whatever vehicle we’ve brought to them, they have fixed it right. We appreciate these guys and hope they continue doing just what they do! Thanks, Excel!
Always have great service here! I never go anywhere else. I trust the guys here to tell me whats what and not play me like Im some stupid girl.They dont try to sell me head light fluid. I know that doesnt exist! Haha
Great experience! Very polite, efficient and wont charge extra even if they spend the time to look for any problem with your car. Highly recommended. Daniel
Everyone at Excel was incredibly professional and accommodating. I had commitments in the morning so they worked me in early. I needed something fixed and expressed my concerns. They had the manager talk with me and they fixed everything to my satisfaction. They did not charge me extra and even credited me for the issue. Richard is amazing and understanding and Kip and the other people who worked on my car made sure everything was right. I was impressed that they took extra time to do a good job and fix any issue or concern I had. They run their shop with integrity which can be a rare thing. I will recommend their service and use them in the future.
Had my emissions done here over lunch. Great experience. I had an appointment, everything was ready when I arrived and it was the quickest appoint I’ve had at a emissions place. I was able to renew and print my sticker in the same visit for convenience. They did not try to up sell additional services or plans like most places I’ve been to in the past. I’ll be returning for future services, thank you.
Fast, friendly and easy!
Nice and clean the staff is really friendly. Called and got in on the same day. Great price!
I have been going to Excel Automotive for almost nine years. A friend of mine was the owner of the Saturn dealership that got shut down when the pulled the pug on Saturn Brand. His mechanics started Excel automotive and they are the best. Several times I have taken my vehicle in to be fixed and they told me what should be fixed and what didnt really need fixing. Many times they have shown their honesty and I trust them with all my cars. Their prices are fair, not cheap, but the service is done well and on time. They also call you if there is something that comes up they were not counting on, including work that we thought needed to be done but didnt. I dont think you can do better than Excel for car repairs.
Fast service, great customer service
Came in to get my emissions and air on my tires done today. Mechanics here are very helpful and courteous. He went above and beyond with his customer service. I called ahead for an appointment, the staff was professional and friendly. I will be back and would recommend them to anyone, thank you Excel Automotive for the great experience today!
My go-to mechanic retired and closed shop so I had to find someone new. Excel was the highest rated mechanic in the area (for good reason). Excellent and honest service throughout. They never try to take advantage of you and are very professional. I will bring my car here for every problem here on out!
John at Excel Auto was amazing! He was super helpful and quick. He got my emissions test done in less than 10 minutes even though I had gotten my appointment times mixed up! Amazing!
Totally trust these guys with all my cars.
Very fast! I was there no more than 10 minutes to get my emissions done! Also, they are VERY responsive on phone calls. I did have to leave a message a couple of times when calling, but they were very quick to call me back! Great customer service!!
When I called Excel on Monday morning, they had a couple of options for me to choose a time to bring my car in for an oil change that day. They were able to work with me when I had to reschedule that same day. I was concerned about the drain plug getting over-tightened, which is what happened at the last place I went. They reassured me that wouldnt happen there and I was in and out quickly. 20 minutes! Free drinks and free candy for the kids. Awesome service and customer service! As Arnold would say: Ill be back!
First time I’ve left the mechanics happy and knew it was completely honest work. I came in thinking I had a cracked radiator or worse and he basically just explained that there was not enough fluid fed in. I thought this was going to be a huge repair and all in all it cost a few bucks. Honest team here and great people.
Ive enjoyed Excel as my local go-to for oil change because of their relaxed approach to upsales for the customer and emphasis on speed of services (my oil change typically takes approx. 15 mins). While their walk-in price for oil changes start at 34.95 (with their signature free drink and candy), they often have a websites coupon for the discounted rate of $29 with no loss of benefits.Tl;dr local competitive prices without the uncomfortable salesmanship of other locations.
Been coming here for oil changes and safety and emissions for 2 years. Always a pleasant speedy experience.
Came in to get my emissions done today, and John was so helpful and courteous. He went above and beyond with his customer service. From the moment I walked in the door the staff was professional and friendly. I will be back and would recommend them to anyone, thank you Excel Automotive for the great experience today!
Great place to get services done. The waiting room is very comfortable and the staff is fast and friendly. They are very professional and would recommend them. I have lived down the street from here for about 10 years and they have always been like this keeping an excellent business running for that long shows the hard work and dedication from the techs and the staff.
Came here to get a pre purchase inspection done on a used vehicle before I bought it! I came in with no appointment and they were able to get me right in! It was a quick and easy process. I came here because the reviews were so good and they definitely lived up to it!
Quick service, great price, not trying to upsell or rip you off like many other places.
These guys did everything they could to make my car repair experience better. They referred me to a great towing service, got my car in right away, and even tried to find recalls for me to see if GM would cover the repairs. They didn’t try to up sell me or talk down to me. The whole experience was much less painful thanks to them!
Found a coupon online, scheduled an appointment the next day. I went in and was out in 30 minutes. My Ford F-150 is running great! I’m coming back here from now on! Thank you Kerry, Bill and Gina for the recommendation!
My Wife got our cars emissions test done at Excel on our first car. They were fantastic, super fast and the price was right. Liked it so much I took in our other car a couple days later and got it done as well. They were also very flexable with times and schedule.Highly recommend.
Made an appointment over the phone, they were very helpful and happy to answer all my questions. When I showed up, they were completely ready for us, no wait. Employees were kind, quick, and efficient.
Steve over here is awesome! What I thought was going to be a $600-$700 job turned out to be just over $100! Honest and very good mechanics seemed to be a hard combination to find but I wouldn’t hesitate going back or recommending these guys to anyone! You the man Steve!!
I had taken a couple of cars in over the years with serious issues and once they took a look into them, determined that they weren’t able to help. They didn’t charge me for the assessment since they couldn’t fix these specific problems. Since then, I’ve scheduled a couple of appointments for oil changes and one for emissions testing. They’re quick, well-priced and I’m glad I’ve been able to finally pay them for their great service. I would highly recommend them to friends and family.
I got the detailed inspection done for a used car I was buying. They inspected in great detail and also gave me the next free inspection. Highly recommended when buying a used car.
We always use Excel automotive and have done so for years. We get our cars checked before we buy them and they do all our repairs too. They’re honest, easy to work with and do great work! Thanks guys!
My Saturn has been in good hands with the service it gets from Excel Automotive. They’ve saved it from unnecessary services others recommended. The service Excel provides has been quick and responsive. My 15 year old car runs like a charm!
Came in to drop my car off for an appointment for later while on my lunch break and they were able to fit me in for my emissions/registration at that time instead! Big convenience for my day. And these guys are super-friendly!
Ive taken my car there two times so far--I love that they arent trying to take my money from me. They genuinely want to do whats best for you, the customer. Quite often other mechanics will tell me whats wrong with my car--but Excel Automotive literally showed me and truly made me understand. I really appreciated their honesty and sincerity! Definitely will be going again! Highly recommend!
I’ve come to Excel a few times and have always felt like their pricing was fair. Their customer service has always been good for me as well! I’ve recommended them to friends and will continue to do so. I’m done with those big auto chain stores.
Great service! I walked in and they were able to get me in right away for an oil change and tire rotation. Better prices than competitors. Will definitely be back!
Recently moved to the area and needed to get my safety and emissions test. Called and spoke with Richard and he was able to get me in within a couple of hours. Easy, professional, and helpful service!
Came all the way from Bountiful! Best prices. Great service. Friendly and easy to go with my kids Thanks so much!