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Cottonwood Auto Care
6955 S Greenfield Way, Salt Lake City, UT 84121, United States
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Cottonwood Auto Care
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Ba
Review №1

Mark, Walt and the guys were wonderful! As a single woman, I often get treated like I know nothing, but these guys were respectful and gave me the technical details I requested about my repair. I am very satisfied with their work, timing, and the pricing. I will definitely return in future and I highly recommend Cottonwood Auto Care!

Ch
Review №2

These guys are great! Knowledgeable, and fair! Definitely would recommend for any vehicle needs!

Ma
Review №3

I’m skeptical of most shops. I love the honesty and professionalism here. They are easy to work with and do a great job. I’ve been there a few times so far and Mark has taken time to fully explain what was wrong with my car and the best solution to fix it, even if it wasn’t his shop that could do the work. I’m thankful to have found a shop like this close to my house.

Br
Review №4

They’re always super helpful! I feel like they balance that fine line of truly trying to take care of all their customers in a timely and cost effective manner. It’s nice when you find a mechanic you love—it’s even nicer when they’re close by! I’m almost tempted to not review because I want to keep them a secret 🤣

AR
Review №5

They initially were friendly, responsive and expressed what appeared as sincere interest in offering service to my vehicle, they did a relatively quick job of a minor tune up that did solve the original problem.However on a second visit to inquire about the Engine Not running smoothly at idle, I was informed that it must be the catalytic converter causing the problem without the same level of customer service, no offer to check out the engine or look over the work they already completed.

Es
Review №6

I called Mark at Cottonwood after my car door handle broke off. They were able to order a new handle in the correct color for my vehicle. They fit me in that same week and were able to get the repair done quickly. I really appreciated the professionalism and friendliness of everyone at the shop. I will definitely be a returning customer!

Al
Review №7

They were fabulous to work with! They understood the problem and worked quickly to make the repair. They also were incredibly honest and recommended a good transmission place to do other needed repairs, rather than pretending they could do it. Love them! Will definitely return!

Br
Review №8

I have had two excellent repair experiences with this shop. I live in the area and highly recommend them.

Lu
Review №9

Unprofessional, uneducated and the worst mechanic in the area. Waited over 2 weeks to have my car looked at because it was having problems. I went in twice to have it looked at and they told me they were too busy to look at it. The first time I went in they told me they were too busy and to come back in a week, which I did. The second time I went back, they told me they could not help me fix it. They hadn’t even looked at my car to make a fair judgement to see if they could fix it. As a “business” you would assume they would want to have customers. I question how they have this many good reviews when it’s always the same cars in front of the building. Save your time and go somewhere else that is professional and will actually try to help you.

Ra
Review №10

I was having issues with my car ignition on a holiday weekend when my regular shop was closed (of course). I called Cottonwood Auto Care for help, they listened to my description of the problem, and were able to recommend a mobile locksmith that could come to me and fix the problem. I really appreciated that they recommended a different service that would be more appropriate to my needs (and less costly than having my car towed in to the shop). I think Cottonwood Auto Care will be my new regular shop! Thank you for your help!

Ka
Review №11

I have found my new go-to mechanic shop! These guys were great! Extremely fair pricing, and they won’t charge you for a bunch of stuff you don’t need. Would highly recommend!!

Ma
Review №12

Walt was terrific as well as the service. I went in for an oil change and also asked to have the shocks checked on my car as I thought at least one had blown. I appreciate the honesty of this shop and letting me know they were all fine. I definitely recommend this shop!

Da
Review №13

Mark and all the mechanics at Cottonwood Autocare are absolutely great. Mark was so good to work around my schedule too. They did everything I asked, routine maintenance and diagnosed an issue I was having. Mark doesn’t do the repair job I needed on my make and model of Lexus (said he did it once and would never do it again! 😂), but suggested who would be best to do the job. You have to love the honesty. I’m new to Utah and these guys even put my license plates on my car! ❤️Pleasant, honest, transparent, professional and no scams! This is the place to take your car!

Je
Review №14

Great experience all around. Called yesterday inquiring about an appointment, they were able to fit me in the next day. Completely took care of the things I was concerned about. Fast. Fair. Friendly.

jo
Review №15

Aboslutely fantastic! these guys rock, very knowledgeable and proficient at what they do ! I trust them 100% They keep my Corolla running top shape . thank you as always !

cy
Review №16

I have taken my car there for over 20 years. They are professional, kind, and they do great work. I have never had a problem with any of their repairs and they are always reasonably priced. As a single woman I feel good about taking my car in knowing that they will do what needs to be done and nothing more.

Al
Review №17

My vehicle started having some serious overheating issues, coolant was disappearing quickly. I was prepared for them to say it was leaking in the engine... but it was just a radiator cap! It was just evaporating out and losing pressure. $40 total for cap and coolant flush. Could have convinced me it was much worse. Drives up and down the canyons with no issue now

An
Review №18

Repaired my car in a timely manner. I appreciated the kind customer service provided.

ja
Review №19

Ive known Mark and the guys for many years now. They have always treated me fairly and take care to do good work.

Er
Review №20

Cottonwood Auto Care is the kind of place everyone is looking for to get their car fixed. They will do a great job for you. Theyre not so backed up that you cant get some help the same day. Theyre honest. They are fair. Mark, the owner, has real integrity. He will not try to talk you into things that you dont need. Give them a try, you will not be disappointed!

Je
Review №21

Mark and the guys saved my tailgate by working on my’85 carbureted tailgate rig on short notice. Fantastic mechanics

Je
Review №22

Excellent service, expertise, and fair pricing. Cottonwood Auto Care will be taking care of all my vehicles in the future.I genuinely appreciate that there was no up-selling for additional services I didn’t need. They did recommend replacing some parts while they had my intake plenum off to replace spark plugs, and that was the right call. This will save me 2 hours of labor in the future.

Jo
Review №23

Had them do an oil change and just a general check on the vehicle, since we are taking a long trip soon. They were quick and thorough and price was reasonable. They did a great job.

Ch
Review №24

I have had Mark, the owner, service my vehicles.for years. He doesnt give me the dumb blonde treatment: He explains what needs to be done, does it for the agreed upon price, and shows me the part(s) he replaced.. His mechanics will pick you up when your car is ready. He gives a discount for paying cash. I wouldnt go anywhere else--in fact I once had my car towed from Layton so he could do the work!

To
Review №25

I hadnt ever taken our vehicles to Cottonwood Auto Care. We found ourselves in a time-crunch over vehicle registration and required immediate emissions testing. The place we often go was booked solid for over a week so I decided to give Cottonwood a call. They were able to get us right in and we were home by 9:30 a.m. I will definitely recommend them to friends and will certainly use them again. We were treated in an exemplary manner.

Sa
Review №26

Very kind, professional and personal service, love this place!

Pu
Review №27

Mark was so incredibly honest and helpful. Had two other mechanics check out my car and they gave me an average estimate of $2,000 for cylinder repairs. Mark fixed it for $260. Very pleasant person to deal with as well.Highly recommend this place!

Pa
Review №28

I’ve used them for years and Love this place!! I took my car in for an oil change today and asked them to look for any other issues, couldn’t find any, just paid for an oil change. I love they didn’t try and up sell on things i “need”. Very affordable and efficient spot!

Tr
Review №29

These guys are amazing. We have had a car with 285k miles on it... we had assumed we had a head gasket issue, but one day my husband was driving home from work and it overheated so we took it to cottonwood auto. They called and said it was just the radiator. Easy fix and amazing results, (they could have told us it was a bigger issue- so they had the opportunity to screw us and we wouldn’t have know any better—- but they didn’t!) And that vehicle is still running 6+ months later. Today we took a truck in because we thought it had some wheel barring issue. They had it for a few hours, Test drove it, put it on the lift and inspected for noises and found no issues. No charge. Stand up guys 👍🏼👍🏼👍🏼

Vi
Review №30

The last thing I wanted to do was get brake work done an a ski trip but the folks at Cottonwood auto made it painless. Professional service and fair value. I would recommend.

Li
Review №31

Obviously you’re having a bad day when you go get your car fixed for whatever reason. BUT They put a smile on my face, made me laugh, and went above and beyond to get my car in on time and were very personal and upfront about everything. If you are in the Cottonwood Heights area, definitely your go to.

Sh
Review №32

I have used Cottonwood Auto Care several times now. I am very pleased with the honest communication and options that best serve the needs of the customer. I am amazed out how quickly things get done. I have referred several friends and associates here and all of them have had an excellent experience as well. I will continue to use them for all the needs of my vehicles.

Br
Review №33

Got me right in excellent customer service highly recommended

An
Review №34

They were super nice and flexible. We were taking our car in to make sure it would do good on our cross country drive. They looked over everything and did an oil change for us. We would come back to them again, no questions asked.

Ti
Review №35

An oil change and emissions test. They where nice.

Ro
Review №36

Cottonwood Auto Care is and always has been a great place to do business. They are extremely competent, professional and fairly priced. I will continue to use them for all my repairs and auto maintenance. Thanks to the Cottonwood Auto Care team!!

Ga
Review №37

My family will forever use this place for any future auto repair needs! Last week we panicked to get one of our cars to a shop and fixed asap. My boyfriend was laid off his previous job earlier in the month and started a new one the following week. His car hasnt been used for a year due to the pandemic. We found this shop and called for quotes on replacing a starter (what we thought was the issue). The suggested cost was cheaper than most places. Not to mention they didnt care if we brought in the part! Long story short, the issue ended up being the after market remote unlock/anti theft system. I went and bought a new battery and the car started up. The mechanics were so kind. They explained this happens so often and didnt make us feel dumb about it. When I went to pay, they told us not to worry. I could have cried. I reassured it was okay and they suggested we just bring them lunch. This was a true blessing for us financially. So, I went straight for a couple meat pizzas! Its the least we could have done. Please use these guys! They are amazing and have no mal intent on upcharging you! Ive already set them up with future clients myself!

Mi
Review №38

Mark, Walt and John are very professional, knowledgeable and all around good people to work with!

Co
Review №39

Brought my 20 year old Ranger here last week. They had it returned in about a day. I wasnt sure exactly what was wrong with it but asked them to look at a few different things. They were honest about what needed to be replaced and more importantly didnt replace anything that didnt need it. Prices were in line with what they should be and service was friendly. Discount for using cash.

Je
Review №40

Cottonwood Auto Care goes above and beyond. When my car broke down, they got me in and finished that day. They were so kind and even followed up to make sure I knew when they closed and would get my car back before the end of the day. I brought one of the children I nanny with me and he was looking at the collectors cars displayed and saying he liked them. I told him maybe we would get him one for his birthday. When I got my car back they had left special cars in there with a note that said “Happy Birthday”. The people here at Cottonwood Auto Care genuinely do care. 10/10 recommend and will definitely go back with any other car needs.

Je
Review №41

Thanks to Mark and his team. You got my car in quickly and your prices are great. You are go to for car repair from now on! Thank you!

Za
Review №42

Absolutely awesome! Mark Miller Subaru service had been sloppy over multiple visits and finally they ended up missing a major issue on two occasions that ended up requiring additional service than it would had it been noticed in either of those inspections.Called Cottonwood auto care and they got me in within a day or two and not only discovered this issue, but were able to get it taken care of same day!Save your time, money, and patience with Miller Subaru and come straight here!

Ki
Review №43

My oil was leaking and they kindly checked it out short notice

St
Review №44

I trusted these guys with my baby, 70 Chevelle. I will never go anywhere else. Honest, skilled and Incredibly nice people. All my family and friends now only go 2 Cottonwood.

Cr
Review №45

These are a pretty rare bunch of honest, hard working and technically proficient mechanics.

Ta
Review №46

Great service, will definitely be back!

Ro
Review №47

Walt is a legend! Helped me from start to finish! Explained what needed to be fix with a price before they got started. Also finished on the time the told me!

Ni
Review №48

Very honest and nice would absolutely recommend!

Na
Review №49

Thank you, Cottonwood Auto Care. I know the problem I had dropped off was so unfun, even painful. You treated me professionally, being very direct and transparent and were accommodating when the solution became very involved.

Br
Review №50

Mark and his team were quick, affordable and through. They had our issue taken care of just a few hours of bringing it in. I will absolutely come back with any car issues I have down the road.

Sh
Review №51

I’ve been a loyal customer here for a couple years now because quality and honesty are so important to me. These guys are thorough and have excellent customer service. Prices are reasonable especially for the service they provide. I highly recommend Cottonwood Auto Care!

Xi
Review №52

The best place to repair my vehicle

Ka
Review №53

#1 thing I noticed was communication and service with a smile. A great group of guys who know their stuff. Gave me pointers on how to keep the car maintained, since I drive a older vehicle.Thank you guys

Da
Review №54

This place is always great. Amazing people who actually care and tell it to you straight. Honest people who dont try fix more then whats needed. We need more places like this.

Ke
Review №55

I came across Cottonwood Auto Care based upon the positive reviews I read. After calling them directly and speaking with Mark, I felt confident in my decision. I needed brake work done which they took care of in a timeframe much sooner than I had originally expected and at the price I was initially quoted.

As
Review №56

Have used these guys several times in the last couple of years and have always had amazing experiences! They’re my shop!

Vi
Review №57

Got emissions test done in like 10 minutes. Fast and easy, thank you!

Al
Review №58

I took my kids’ car in for a “check engine” notice. Turns out it was basically nothing and Mark and John were very cool about it — no charge and still a very quick diagnosis. This is the kind of service I’m looking for. I WILL come back as a customer.

Ar
Review №59

Super friendly, great quality, did great work on my old truck. Did a full swap, from radiator to rear differential.

Ri
Review №60

Absolutely the best local mechanic shop there is!! Will never take my cars anywhere else. Incredible service, Walt is the man and answered all my questions and got my emissions and renewal done in a timely fashion. They didn’t try to upsell me on stuff I didn’t need, no mention of how much work I needed done (my dads a retired mechanic I know my car is fine) they are just honest hardworking people making a legitimate living without screwing people over. I love this shop and they have my business forever.

Ja
Review №61

First time customer. My first couple choices couldnt fit me in, but these guys were able to see my car today. I had AC problems - worried it would be a more expensive fix - turns out Im just anxious. Really happy with their honesty and professionalism. My AC seems to be working fine now - Ill update after a few days but Im happy with them.

Na
Review №62

Theyre always quick, straightforward, and cordial. Theyve done more than a few jobs on my outback over the years and always done it for less than Google estimated for my model and make. Great service, great prices, always on time =]

Ch
Review №63

Mark was wonderful to work with

Ha
Review №64

Mark and his team were kind, professional, knowledgeable, and so dang helpful. They truly made my day and I know Ill be bringing my car back when ever needed!

Ar
Review №65

This was my first visit to Cottonwood Auto, but I will definitely be back for future car needs. Mark and his team were able to diagnose and fix the issue with my car within a day, saving me lots of worry, time, and potential damage had they not been able to address the issue. Mark was accommodating and upfront about what the problem was, how much it would cost, how long it would take, etc. When I came to pick up my vehicle, Mark showed me pictures of the repaired area and explained exactly what he found and how he fixed it. This sort of transparency and fairness seems harder to find these days, but Cottonwood Auto Care has it.Although I hope not to be too frequent a customer, I wouldn’t hesitate to recommend these guys, nor would I hesitate to go back should the need arise.

Ki
Review №66

Highly recommend them. Got us in fast and were more than fair with pricing and advice. 👍👍

Ma
Review №67

Brought my car in for emissions test and registration renewal. The service was great and they got my car taken care of quickly. I was very impressed and will be coming back here for my auto care needs!

Sa
Review №68

Very friendly. Fast.

Ar
Review №69

Great service. A shop you can trust

Ab
Review №70

Professional, timely service. No upsells--just did exactly what was needed. Cool guys.

Je
Review №71

Got my rotors and break pads replaced with them. They got it taken care of the same day 5/5

Le
Review №72

This was the first time I visited the Cottonwood Auto Care. They fixed my car in a very timely manner at very reasonable prices. They didnt try to upsell me on any fixes I didnt need, which drives me crazy. I will definitely come back! I do wish they had a more hidden place to drop my key, but at least they do have an after hours drop.

Br
Review №73

Best mechanic in the area

Tr
Review №74

First time customer today, had to get my brakes replaced. Was blown away! Great service, very professional, friendly, Im looking forward to coming back for future auto repairs and check ups.

JO
Review №75

Incredibly KIND and knowledgeable. I live in Bountiful and trust Mark and his guys implicitly. I drive 30 minutes to get the warm fuzzies and quality workmanship that has become increasingly hard to find. Basically I trust my life to these guys. Safe car = peace of mind. You should too!!

Da
Review №76

Have gone in a few times over several years. They are great at what they do, have always treated me respectfully and their work is always top notch. Haven’t gone anywhere else since my first visit to them several years ago

Fr
Review №77

Replaced a Lug studs. Fair price and very timely

Er
Review №78

We took our vehicle to Cottonwood Auto Care for a pre-trip inspection. They were able to get our vehicle in before our planned trip and completed the inspection on time and under the amount they initially quoted. We will be using them again.....

Lu
Review №79

Great service. Fast. My new place for car care.

je
Review №80

Mark and the guys here are awesome! Super friendly, honest and reasonably priced. I was taking a road trip with the family and wanted my car looked at to make sure it was ready to make the trip. I went to a competitor because Mark didn’t have a appointment available before I wanted to leave. They gave me a list of things that they said needed to be fixed right away (over $2000 in total) I went back to Cottonwood Auto Care and Mark squeezed me in and walked through the list with me. Only half the things on the list actually need fixing and none of them needed immediate attention. I won’t take my vehicles anywhere else.

Ma
Review №81

Took in my 1997 Kia Sephia, kinda a rare car still on the road, Mark was awesome. He completed my work ahead of schedule, prices are very fair, and I felt like he was being very honest with me. It would have been easy to “Find” a host of issues on the car, but Mark didn’t do that. I will be taking my cars here for as long as I can.

An
Review №82

They were very friendly and upfront with me. Reasonably priced and great communication. I’ll be going here again for sure!

Cl
Review №83

Excellent people and excellent service! Weve been going here for years and they are trustworthy and efficient. Mark always goes above and beyond for his customers. Highly recommend!

Ca
Review №84

These guys have integrity and are straight up.When we need our older model BMW serviced, we will drive down from SLC to have this crew take care of it. I am totally comfortable leaving it in their care, AND I know the job will be done right. They will get OEM parts if thats my preference, and theyll charge reasonably for labor. The biggest plus is that I know the work will be done much faster than the dealership and with far less inconvenience.

Ch
Review №85

I had my first experience with Cottonwood Auto Care last week and they were AMAZING!!! They did the most magnificent job on my car!! They are honest and have incredible integrity that would would not find anywhere else. I would recommend them everytime!!!!!!

Sc
Review №86

This is my first time ever writting a review online and, for me, Cottonwood Auto deserves every bit of a five star rating.I dont even live close to Cottonwood Heights area. I was driving on the 2-15 on my way into work and my car suddenly made a strange noise and my check engine light came on and my car started to slow down and the power steering was going out.I immediately pulled off the closest exit and got into a safer area with no traffic. I Googled auto shops close to me and Cottonwood Auto was about 2 minutes away.Called them up, explained my situation, and they said to come on in.I dropped it off, Ubered into work, and about 4 or 5 hours later they called me to let me know the belt had come off and they had fixed the issue. They gave me, what I considered, to be a very generous price and great customer service.Highly recommended. They really helped me out.

Ma
Review №87

Mark was absolutely lovely. I just relocated from Australia, bought a car and had instant issues with overheating. I called a few local places (many of whom were rude and wanted to charge $60 just to even pop the hood). When I called mark and explained the cars issue he was able to recommend a few things over the phone, said to bring it in and he will have a quick look and see if it’s anything easy. Brought the car In and the belt was broken, cost $100 to fix it for parts and labour. He was extremely helpful and friendly throughout the whole thing, a really good guy! Would 100% recommend!

Ma
Review №88

Mark, Walt and John are honest, reliable, professional mechanics. They could’ve taken advantage of all the DTCs coming from my check engine light, but didn’t. Called me back quickly with the honest diagnosis - I was anticipating paying $800-$1K - charged me $80. Good people, take your vehicle here first.

Jo
Review №89

If you need a repair for your vehicle and are worried about getting taken by a shady shop, then consider yourself lucky to be reading this review. This Tunex is awesome...the mechanics here are knowledgeable, professional and will perform a quality repair at a reasonable price. I highly recommend this place!

Je
Review №90

Amazing customer service! Honest & fair. Friendly people!

Si
Review №91

Friendly, affordable, & most importantly trustworthy!

Pa
Review №92

Great place, professional and efficient.This was my first visit, and I will return when there is a need.

Re
Review №93

Simply put, Mark knows what hes doing. I trust my Bimmer and my Benz to Cottonwood Auto Care. Most times Mark can get OEM parts and expertly install them for far less than the dealership and, AND this big, get the job done in far less time too! I whole heartedly recommend Cottonwood Auto Car. 5 stars and some! Thanks, Mark. Tell em Big Reg sent you.

Ro
Review №94

I took my vehicle into Cottonwood Auto Care for a squeaking noise... I figured it was my brake pads and asked them to check them and change them if necessary. They checked it all out and found it was something else very minor and charged me a more than reasonable fee. Their service was excellent as well! Ill be going back.

Ma
Review №95

Mark was fantastic. He gives great advice and will not recommend anything you really don’t need.

Da
Review №96

Knowledgeable, professional, high integrity, honesty - I could go on and on. I think you get the idea. Wouldnt think of going anywhere else / and you shouldnt either!!!

Ty
Review №97

I had a hectic morning, and completely missed my appointment time. The team at Cottonwood Auto Care kindly took care of my needs in record time nonetheless. Completely exceeding expectations.

J
Review №98

Steve and Mark were exceptionally knowledgeable and were able to get my car fixed in no time at a great price!!!Tunex in Cottonwood took care of me. Very honest & fast service. First and foremost > Job done right the first time!I highly recommend Tunex in Cottonwood

Br
Review №99

I called in the morning to set an appointment to bring my car in for a simple oil and spark plug change. They told me to bring it in at 3:30pm. I asked if he wanted my info to set the appointment but he declined. I showed up at 3:30 and the guy working spun me some story about how his dog bit him and the other mechanic couldn’t be in today, blah blah blah. Totally unprofessional. Doc was nice enough but I wouldn’t count on these guys if you need quality professional service.

As
Review №100

Honest, great prices, and really took thier time to troubleshoot and diagnose a weird electrical issue. They saved me a lot of money and stress. Thank you Mark!

Information
8 Photos
100 Comments
4.8 Rating
  • Address:6955 S Greenfield Way, Salt Lake City, UT 84121, United States
  • Site:http://cottonwoodautocare.com/
  • Phone:+1 801-943-3383
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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