Theyre freaking awesome. Ive had my Subaru for a little over a year now and each time Ive brought my car in they have been outstanding. Friendly staff, attentive, prompt, awesome snacks (deliciously juicy and fresh fruit!)
This was my first time getting my Subaru checked out and it was just about the most pleasant experience I have had at a car dealership service center. Very friendly and quick, had a relaxing and clean waiting room, and have complimentary snacks and beverages that are actually kept stocked! Very impressed.
Very friendly and helpful! Our sales professional, Jeremiah, earned our repeat business. He gave us a great deal with no pressure and ensured a smooth process. It’s the second car we have bought from him and he treated us right. He went above and beyond to help us on what was supposed to be his day off and made sure we were completely satisfied with our new Outback. Nick in finance was also excellent. He’s funny and personable and knows his stuff. Definitely recommend both Jeremiah and Nick! If you need a Subaru, go see them.
Wonderful experience buying from here today. We worked with Craig on picking out a car to fit our family and worked with Paul for financing. Nothing but wonderful things and everyone was so sweet with our 21 month old.
I had a great experience purchasing my newest Subaru from Nate Wade. Greg was great! He wasnt pushy at all, was a great listener, and was very professional. I needed to come back for a detail and he was super fast at responding as well. Will definitely come back for future purchases.
Nate Wade Subaru rocks! I’ve been in multiple times for repairs or service and I always walk out feeling like I’ve been taken care of. They are friendly, professional, and always willing to help. I don’t go anywhere else for Subaru service. These guys are top notch and the vibes here are positive and uplifting. Says a lot. Keep up the great work y’all!
Was treated with respect and as an equal. Had a great experience and they listened to what I wanted and needed. Ah, what a refreshing approach. Got a true fair value for my trade-in and was straight forward on pricing. Will definitely recommend to family and friends.Then the best was leaving the lot in my new Subaru, watch out world as its a blast to drive. Very responsive but safe and does well in town and out on the higher speeds of the interstate. It was so smooth and quiet, you don’t realize how many miles can fly by and mostly it is fun to drive. Can’t wait to go fishing!
Had a great experience buying a used car. Eric took time to understand what I was really looking for, found some good options for me and didnt rush me at all. He was really helpful and went above and beyond. We stayed past closing and didnt feel any pressure to make a decision right away. Love my car and would recommend Nate Wade to anyone!
7x return customer. Nate Wade is NOT your typical pushy dealership. They go out of their way to treat you right. Their service department is amazing too.Highly recommend Nate Wade to anyone! We’ve sent several people their way over the years and they all have been happy and satisfied too.
This was my first car shopping experience and Nate Wade did not disappoint! They were very helpful and patient, showing me what they had to offer and making sure I understood it all. Through the whole car buying process, they kept me aware of what was going on and what was being done in order for me to have the best experience possible. So thank you Nate Wade Subaru for not only a great first car buying experience, but an amazing new car!!
Nate Wade was fantastic to work with. The sales staff were amazing and helped me every step of the way. They are very non-pressure and it really helps to find the car that you want and need. I would recommend this place over any other dealership that I have ever been to. Thank you so much!!
I got exceptional service! My new car is absolutely amazing! Brock is a family friend and he made sure to take really great care of us!!! I highly recommend this dealer. They treated me like family
Bought my second Subaru here. My family has bought a total of 4 cars from Nate wade. Great experience. I always get my cars serviced here too. Pedro and Derrick always give A super fair price on service with no errors. Sales person Craig S was very kind and didn’t try to pressure me into sale. They also didn’t pressure me into add ons and there were no extra fees. I will continue coming here.
Probably the worst experience I’ve ever had at a car dealership. Before I was even greeted the salesman already was asking me so many questions. I told him I didn’t know what he wanted me to say if I had already told him what car I wanted. Without even building the value he asked if I wanted to put 500 down for them to order a car. He gave me his card And I threw it away but I wish I had kept it just for this review. He was a tall, white, blonde guy.When we returned to the dealership after the test drive he was no where to be found so I just dropped the keys off with another guy. I told that guy about my experience and all he said was “ohh okay”. Little did they know I’m ready to make a purchase but will be going to a different Subaru dealer. I could not spend anymore time with people like that.
I was helped by Mike Johnston, he had the car I requested to look at ready to go as well as pulled together a number of other great options for me to test drive. It was a quick and painless process to get into a car I love! He was not a high pressure salesman that you find at other dealerships, but really cares I got into a car that worked for me
Ken Howe was our sales person and he was amazing! He was kind, funny and super knowledgeable. He wasn’t pushy and was flexible in the process. We took my car in after purchase for some additional add on’s and the service department was great as well. I have never owned a Subaru but I am sold. Overall it was a great experience!
We bought a used Subaru with 32k miles. This is a certified preowned car. Certified means they must make sure it is in excellent condition. You pay a $10k premium for it. At least they should have color imperfections taken care of. We did not realize that there was a long scratch in the front. Within a year the battery died. Ideally new batteries last for 3-5 years. They are nice people but again my trust for any car dealers is close to zero. They buy these cars for $15k and sell it for $34k without doing much work on it. They dont pay their sales agent a whole lot so there is no bargaining. If I had more time, I would rather buy a car from owner, have it checked by a good mechanic and be done with it. This car as I gather was really just like that with huge premium for CPO without new battery etc. They gave us 50% discount when we talked to the person who sold us the warranty. We should not have to pay any. I hope nothing else fails in the car.
Horrible experience here. My husband and I came here to look at an Outback. We had a sales person by the name of Carla help us out. She acted as though we were wasting her time. We told her that we were interested in buying the car but all she said was well thanks for your interest we will contact you later. Really...what, were we supposed to beg her to let us buy the car? This place definitely lost a sale that day. We were very interested in purchasing the outback.
Great people to work with! Being able to communicate with them before we even got there helped a ton. They are super helpful and made the process very easy for us. Will definitely go back
I’ve been going to Nate Wade since 2013 for service on my 2010 Outback, and I’ve loved every interaction with their team. When it came time to buy a new Subaru, I knew I could trust them to provide the highest level of customer service and they didn’t disappoint. I love my 2020 Outback! Thank you Nate Wade!
Pleasurable purchasing experience. It was very comforting to see all the measures the staff was taking for COVID-19. The pricing was transparent and the process was streamlined and smooth. Thank you Mario and Nick!
Fantastic car buying experience. Adam, who worked with us was extremely helpful and not pushy like the stereotypical car salesman. There was no pushback when we walked out of the dealership after not having a car that met our requirements and he reached out when they had a car that checked off all our requirements. 10/10 would recommend this dealer to anyone looking for a Subaru!
I found the used car online and called Nate Wade Subaru. I spoke with Larry who went to work right away and looked up the car. Larry was great to work with. The car was actually better in person than the pictures. Thanks for the great deal! Needless to say I bought the car.
Nate Wade was amazing. I will definitely go back to them for service and future cars! Great customer experience and very easy to work with.
That was the BEST car buying experience ever. I wish you had another 5 stars because they deserve all of them. Thank you.
They did a fantastic job finding me a new car and worker hard with a credit union that would give me a rate on a loan that was in my range. It took 3 days because my credit wasn’t that great, but they negotiated very well and represented me through the whole thing. 5 stars!
When you buy a car from Nate Wade Subaru you become family. From the sales staff to finance they provide a world class experience. I have all my service needs performed there and Im always treated with respect and dignity.
I seriously hate buying cars but Karla and Nick went out of their way to make sure i had a great experience. The service at Nate Wade is far above the local competitors with whom I’ve done business with in the past. I will definitely recommend you to my friends and family. I love my new car!
Awesome customer service, they helped us find exactly what we were looking for. Dave helped us through the whole process and was extremely helpful. Great customer service and employees.
All staff was very knowledgeable, and very proficient, and very nice to work with I would recommend this car dealership to everyone. I will buy my next car through them as well. I had great experience from sales to finance and everything in between.
The staff and ownership at Nate Wade Subaru has been great to our entire family. We now have 5, yes 5, Subaru’s in and out of our driveway.Dave Waltman was our most recent salesman and he was super responsive to our needs.Nate Wade is our first call when we need a new or used car.
Larry was awesome!! He was super knowledgeable and helpful for me when buying my first car. I would recommend him to all my friends.
Nick was easy to work with. He provided me with all the info I needed and supported my research to determine if the car was right for me.
Awesome experience was in and out under 2 hours. Got everything I asked for and more. Great car and service. Look forward to buying again in near future.
The best car buying experience we have ever had. Roger bird, Ken Howe and Nick Poulos were all amazing and extremely kind and helpful. Thank you!!
These guys have been professional and great to work with! Ive had to take my Subaru wrx in a few times for various reasons and never had a problem with them. They replaced my clutch system within the last few weeks, did a great job on that along with my 60k service. Pedro has been amazing to work with and is always willing to help when i call and need to get in. I will NEVER go to a different Subaru dealership. These guys are my #1 choice. Thank you guys for all the hard work youve done and having great people to talk to everytime I come in!
Nick was great to work with, the entire team made the whole process as seamless as possible during this difficult time. I would definitely recommend Nate Wade Subaru to car buyers.
Very friendly staff! Easy process. Nick and Nicky were both great to work with.
Great online store
The whole sales team was great and easy to work with. Super friendly finance guy too.
Sales experience was great, finance guy was a little talkative and caused the process to be about twice as long, he was super nice and friendly though.
Bought a car from out-of-state, called down and made a deal over the phone. No car salesman games, just signed for the car and was given instructions on the electronics and we were on our way. Was a great experience.
Awesome place to buy a car, Ive been looking online for 2 months for the car I wanted and found it at Nate Wade, from what I found they had the best inventory of new and used Subaru’s. My Sales person Eric Lithgow was fun to work with too, go see them, Im confident your experience will be like mine.
Professional and easy to work with. Went out of their way to help us navigate some unusual issues due to the Covid pandemic. We would recommend them.
Best prices on Subaru parts by far. Ordered my parts Friday evening and were delivered by Monday. Everyone I’ve ever spoken with at this dealership was very knowledgeable and helped me to order the right parts.
Thanks for the hospitality it was great working with Adam on buying my new car Im sure I will be doing more bisnes with Adam thanks
I just bought a new Ascent and was having the protectant applied. The job was done quickly, just as predicted. Great job you guys!!!
Thanks Garrett! Very well done. Professional and accommodating with special requests during this crazy pandemic.
No pressure. Great selection. Best car experience I’ve ever had.
The service was great especially the salesman davis. He was wonderful in explaining every thing to me. I am telling all of my friends to go see DAvid Waltman
If you use a wheelchair, dont bother going here. You cant even get to the door because they block the handicap parking and wheelchair loading (no parking hashmarked zone) with their contest vehicles. * Some courtesy*.
Colby and Ryan were fantastic help! Good to everybody
I easily found the part I needed on the Nate Wade Subaru website. Once ordered, it was expeditiously shipped to my home. The process was easy, quick, and the part fit perfectly.
Great service! Walk you through all the process in a very easy way!
This is my 2nd Subaru from Nate Wade. Its was a great experience. Thanks for making it easy.
Jeremiah was great. He was very helpful
Great service Mario did a great job! I would buy from them again
After shopping at several dealerships, I found that they acted like they werent that interested in my business. When I arrived at Nate Wade, the salesman answered all of my questions and seemed concerned that I find the right car for me. I purchased the car I wanted the same day!
Nate Wade Subaru has been my go to parts counter for years. And for years they have delivered outstanding customer service. The staff is knowledgeable, diligent and provides exemplary service. I wish there were more places like this one. A+
Easy to talk to. Honest and fun to work with.
We have purchased two cars from Nate Wade and have loved both experiences!
Great people, and service. Thanks for your help.
Great place for service and car needs .
Great sales service, easy to work with.
While the ordering of the part and the following up with emails of the order was a good experience, the receiving of my part was not. I found the item said COMPLETE Strut for Subaru Legacy but when I received the parts they only had the replacement cartridge part. If you are only including that part there should be a disclaimer somewhere in the page because it was misleading. I had to take an extra 1.5 hours because instead of just removing the current part and replacing I ended up having to reuse the coils from my old struts..Less than desirable I should say.
Very happy with my 2017 Subaru Legacy
Everyone at Nate Wade is amazing ! Larry, thank you again !!!
Super
Subaru owner for eight years, but credit denied for new imigrant.
Great
Number one in service