Chant at the salt lake location was great! He listened to what I was looking for and got me exactly what I wanted. He really spent the time working with me and my situation. They were awesome!!
I have been using this companys services for a couple years now and my experience is never less than amazing! I have purchased a few items at the 90 day cash price. But I currently have a tv I make payments on and once I go to my full lease term they will literally upgrade my TV to the newest model just for doing that. The customer service is always amazing and they are so accomodating! If you are looking for a rent to own situation or even just somewhere to buy products this is definitely the place! I drive 20 minutes out of my way specifically for this location as the people are always so friendly!
They are really nice I was able to get the bed I wanted and get it for a good price as well. I thank you guys for all your hard work.
We had Moe come out with a washer and dryer today, he was awesome very professional and out going. EZ Furniture have been great with us, we will use them for further purchases.
This place is really professional!! Jose, chant and Gary are the best! They make me feel like Im family! Great prices also!!
Great rate for in store inventory on home entertainment bundle. Its tough to find places for rent to own where it wont cost an arm and a leg each month.
Absolutely love this place. I have bought out a washer and drier, an xbox one and over almost paid off a very nice couch set. They have helped me out several times so that I can keep the items that I seem paying for instead of just trying to repossess then. They offer several different reasonable payment options like 90 day same as cash and financing for all their products and offer weekly and monthly payments. If you are in the market for new or lightly used items I highly recommend checking them out. They also have several locations over the salt lake valley.
Jose just made sure I had an amazing deal on a bed for my son! They are always super helpful and always willing to work with me. Seriously ALL the people here are so amazing!!!!! There are no negatives!!
Great furniture store! Love the payment plans but most of all the wonderful customer service provided by Michelle. She is excellent ! I recommend everyone to see her she is very personable and reliable. Thank you Michelle! 😁👌🏽
Such a good experience. They have a Fast and really helpful staff. Ive been telling everyone to stop there if they want to rent to own..
Bait and switch found a living room set on a Facebook ad spoke with a rep on messenger and through text messages I was told initially they only had the couch in stock and the price was $300. And then told they found the set couch and love seat in stock still in the box. Asked them to hold the set till I could get there after my shift. they said they would I was so excited since this was my birthday gift from my husband. I got off work and headed over. When I got there the employees and there were two. a young man and a woman were busy on their computers and told me they would be right with me. When I told the young man what I was there for he acted like he didnt know what I was talking about. but then I overheard him say on the phone she is here. he took me back into the stockroom and there they were that is when he started to talk about a payment plan. which I had already discussed with the rep who was texting me cash payment when I told the employee the price went up to $1600 which was 4X the amount discussed in text. The young man started to talk about thier inflation of prices due to no credit check... um I dont need a credit check I was paying cash I was quoted $300 for the couch. The loveseat cant be inflated that much! that is when the employee told me that was for the couch that was on the showroom floor which there was not a couch but there was a love seat that looked as though it had been put in the elements. dirt splashed up on the leather and leaves still on the seat... when I explained that was not the conversation that was had and even showed the conversation with the employee he said well there is nothing I can do I asked to get his manager on the phone. he did the manager said nothing he could do. I explained and showed the conversation to the employee and told them If the price wouldnt be honored I would be sure to let folks know of my experience that is when I was told I would be sued for slander!!! .. I have proof of this conversation that was between myself and the manager of this location. Very dismayed and disappointed never again customer...
Very difficult to talk to they don’t listen to you, I told them I am unable to afford my items and they insist that I come up with some money, I don’t understand why they just can’t come get there items ... be careful going there you might get dragged in to a contract you’ll regret later ..
***LYNEA*** Went above and beyond customer service. I work in customer service and I was exceedingly happy with the way we were treated. Lynea was very caring and considerate with helping us all the way to our delivery day. She made it an awesome experience and we will be back for sure. I will recommend this place to everyone. Thank you Lynea for all your hard work, God bless you!
Great staff and management!! The manger went beyond for us. She gave us deals that worked with our schedule. Being a customer, my only perspective is not being smothered. I felt that I could breathe, similar to the contracts you sign with them. The furniture we picked was a micro fabric memory foam sofas 3 of them plus end tables and a rug and a 4k 60 in LG TV. All under $1500 if you want to listen to people that probably couldnt keep up with a weekly fee. That are truly disgruntled former customers that went in with the theory of keeping the furniture. But then losing it because they couldnt afford a measly payment. Thats for you to judge. Delivery was great and on time too. What more can you ask. I would definitely be coming back. Thanks Lynae and your assistant.
Ive been a customer here for 5 years now, have purchased a washer/dryer set, living room set, multiple beds, game systems and more. Ive dealt with 3 or 4 managers at this location over the years and I honestly am so grateful to Lynea, she is always willing to help, give us great deals, and happy to see us. I LOVE the new product guarantee deals, I did that for my washer/dryer, took almost 2 years to pay it off (they went and got me the exact brand and model I wanted, brand new), then when I paid it off, I got the brand new upgraded version of the set just for paying my bill off and on time. All in all, I will probably continue to make my purchases through this company, and Lynea, even after I fix my credit and have other options.Thanks for being awesome guys!
The rates are good and they will find you just about anything. Jose is fantastic and will help you however he can.
I love this store! Mostly the wonderful customer service provided by Michelle! She was friendly, patient and knowledgeably. I recommend everyone to go see Michelle for a wonderfull experience
Love this store great staff always so willing to help! My account manager Michelle always makes it so fast, simple and friendly.I Highly recommend them!
They are great people love going in there. Always nice laughing and they. Understand if you have a issue as long as you talk to them before your due date.
Ez rental is a great place to furnish your home! I have bought a fabulous king size bed and two couch sets. I even referred a friend and he had a great experience with them as well as. Their clean, reliable and have great service. And believe me they will do whatever it takes to to get your furniture in your place, thanks for your hard work guys!!
They are very friendly and willing to go the extra mile with helping you on sales and payment plans. They are the best in customer service. I really appreciated the hard work and effort took to complete my order.
I love love this place the manager Lynea is amazing she is such a sweetheart. She goes above and beyond to give excellent Customer services. Thank you for going above and beyond and showing me that you care. You guys are amazing I’m planning on getting everything new in my home little by little and you guys make it possible so thank you.
This store is great! I came in picked out a livingroom...I got to choose lamps, a rug, and tables I felt like I was in a high end store...I definitely got the high end treatment! The manager made sure that everything matched just right. She also measured and made sure would fit...it did and perfectly! I feel like they really cared about how it would look in my house than just making a sale....even my husband approved. Would recommend!
I love this store. Everyone is great personable and everytime i leace there its a memerable moment they have great selection amazing prices. And everyone is awesome. Even the manager....they give me many options.. store id ALWAYS clean.thanks for being my store
You guys are the best! Jose, michelle, cary, chant.....you are all amazing...best customer service ever! They treat you right, n they go beyond to serve my children with utmost respect care. ....my kids love these people. They are real! Yayyyy
The manger and her staff are very professional and polite. I recommend anyone to go here for their home needs. Helped me find the best options for me within my budget
They are super nice and amazing! Jose the boss gave us an amazing deal! He responded to us within 30 minutes and had us out the door super quick! I highly recommend going to them!
This place is super convenient with a simple process and very low payment options. Great selection. Ive worked with Jose a few times and hes very nice and helpful. I highly recommend this place.
My own experience about this place is awesome . The workers are amazing in everythings. They make my dayEverytime you walk in who ever is there they say hello or welcome to the store or asking you do you need another Tv hhh just joking but the way they welcome you its great you feel welcome to the store ND also get something that you need. They did a wonderful Job all the time. There services are no1 both sales ND Leasing. Great Job.! Great work! Thank you to all the Ez Furniture workers for all you done for us very appreciate. Anytime I come. Happy Day?
Love this place and the service. Theyre great. Work with you very well. Best service.
Michelle and Jose are amazing and so helpful they have made me a repeat customers. We will definitely be returning again!!
Super awesome helped me and my family out gave us great deals. They worked really quick and had us out the door fast would really recommend to others. Thanks Jose for the best service.
Very friendly staff and management. Nice store overall. I would definitely come back next time Im in need of furniture or other needs. I love that its not just rental, its also retail with free delivery and setup!
Received my laptop today. the young man who brought it was very kind and courteous. I have very much enjoy working with EZ Furniture and look forward to when I get my sofa and laptop paid off to buying my next item. Keep up the great work.
Great place to do business. High quality products
Great customer service. Very friendly staff. Highly recommend coming and checking out there great deals they have everyday!
The manager jose is very helpful,courteous, and welcoming. He made us feel comfortable and the renting experience great. If your looking to rent to own furniture I would defiantly recommend EZ Furniture Sales.
Weve been with this company for years. So that is saying a lot... they have worked with us to make sure that we are happy with our purchases. This team is awesome! thanks so much for all your help and patience.
This place is the best!! We have beee with them over 3 years and purchased numerous things from them and never had a problem! Lynae who is the store manager is absolutely the best! She helps out every step of the way. She understands every persons situation and really works with you to make sure each family gets taken care of with making our home a real home! The best option for a lot of people looking to improve your home! The whole staff is amazing with delivery and selection of stuff!! Love everyone here!!
They are friendly n have a great sale going now
These guys are great they worked with me when i fell on hard times and they approved me for a bed when i had just moved to salt lake i appreciate how nice they are. Great customer service!
This place is a joke. Been waiting about 3-4 months for my replacement washer and dryer always being told oh we got to order them it will be 2 weeks over and over and the holidays come and they used the excuse of their holiday trucks got delayed or things are back ordered because of the holidays and finally get a call early last week saying they are in but there was a mix up and they are in vernal and they would be here and delivered to my house Saturday February 9 and that day finally comes and no word when my delivery time was almost over and so I call and I get told several employees called in to work and they could get them to me Monday February 11th between 5-7 and around 5:40 my husband called to see when they might be here and they tell him they were leaving to my place in 10-15 min and then a hr goes by and nothing so we call since they close at 7 to see what is going on and no one is even heading this way and we are told that they are short handed and can come out tomorrow night and my husband asked why they didnt say anything about it when he first called and why they said they were heading out in a few. Im so sick of this run around. I will never do business with these guys ever again I will take my business back to rent a center if I ever do rent to own again.
Michelle was a amazing! This place has friendly staff and great service!
Love these guys! Been with them for years. And Ill recommend them to anyone.
Love these guys. Great choices. Knowledgeable staff. And easy payment arrangements.
I have had a great experience, the staff at this location is so positive and helpful Everytime I have been in, thanks Autumn
This place is completely ridiculous.. Lynea told us one price we would be paying then after we sign a contract and our first payment comes up it was completely wrong and we were paying double. So we down graded our equipment then they bring me one that doesnt even work and now I have to wait for a couple days to get a working one. No one cares that they have me a non working one then I have to pay for the days I have a broken one!! And to top it off a cockroach came out of the broken one. This is completely unacceptable and I will be looking to take my business else where!
Very low prices!! Great customer service.. very helpful.. would recommend to anybody
This place works with your needs. They work with your budget and get you amazing deals! Come down and ask for Jose!
Got a washer and dryer from here Jose and Antonio they made everything super easy and fast10/10!
Good. Service. Friendly service. Free. Delivery. Free. Set. Ups. Free. Repair. Service. open. Daily. And Saturdays.
They have good deals. staff are friendly. waiting to get some free stuff lol.
The gave me a different item of lower quality then the one I had ordered...it was used and still I saved nothing...these guys used to be a great place...now they have changed with most companies out here.Take my money! Mistreat me! Please!DONT GO THROUGH THESE GUYS UNLESS YOURE OUT OF OTHER OPTIONS.
Amazing place to get electronics and furniture. They always take care of me here!
I totally recommend this place. Jose and his staff where so welcoming and helpful in everything that I was looking for. If I could add more stars I would.
I walked in an I was help in seconds Jose an eldrick was great helping me an I will send any to this store my visit was great I will never go to a nother store
I went to eazy furniture to get my kids there Christmas, Jose the store manager was awsome, he even discounted my purchase . Love the store and how personal the staff is.
Staff from e-z rent is highly helpfull and profesinall in every way as sales person...
This is the best place I have went too very friendly and good with customers and Jose is a very good manager
Great place! Best prices Ive seen! Better than ashley furniture. Lynea is a great help!!
If I could give zero I would! They dont work with you at all! I explained that my paydays changed. They didnt care. I went in the hospital 2xs. They called my mother and forced her to make a payment. Then when I get out, I go online and see what was left and paid that amount. Get a text stating that I didnt pay the right amount and if they didnt get their money, they would take me to court on theft charges. I proved to them the bill was paid. And they said it wasnt. They harassed me and my elderly parents on a daily basis. When the delivery guys brought the furniture, they broke it. This company refused to do anything about it. This is by far the WORST company Ive ever dealt with!
Awsome and friendly staff! Best rent to own company by far! The staff, manager, and owners work with the customer to a point Ive never seen. Great job guys! Keep it up!
They are very helpful, take the time to help find what I was looking for and affordable. Recommend to any one, today Ive been with them 3 months and I want to. Thank the ez furniture team they are wounderfu and work with each personas a individual your not just a customer your a friend
This place is the best received great furniture for a good price, the floor is clean and always organized, very customer friendly always leave with a smile.
They are some AMAZING PEOPLE WHO WORK THERE.. thanks guys
We had a great experience here with renne she explain everything tobme and my husband really simple and easy process totally recommend it
Yo this place has my buisness for sure they my people dam good customer service love this place jose hes a dam good man very respectful good management skills for sure hes my boy!!!!
These guys are awesome, id reccomend it to anybody. I got a tv and a bed from them
I have never done business with this company, and after speaking with someone today, I know I never will. I am on the do not call registry, and I received a SPAM text on my cell phone. I called EZ Rent to Own to complain and the response was lukewarm at best. The response was, Well, maybe it was a mis-dial. Ill let our marketing people know. It wasnt even close to an apology, or a reassurance that it would not happen again.Im disgusted at the marketing tactics companies like this use. Thanks, but no thanks. Ill make sure to avoid you in the future! And if I ever DID need a service such as this, I would go to Aarons! At least they are customer-friendly!
If you don’t pay on time be prepared for them to send people to ur home with no if no cars with any logo and a huge attitude And makeing threats I’m now having to contact my attorney for harresment they have been doing by coming to my door and pounding at late hours of the night they have also caused me to be suspended without pay from work cause they have blown my phone up wile I’m at work so I am no longer recommending anyone to rent from these jerks at this store absolutely anybody in there right mind would have the smarts to rent from this store with how they treat there customers o and not to mention they want you to leave a review when u first come in to rent Wich now I regret doing cause if I known they treat there customers like the way they been treating me I would’ve NEVER RENTED FROM HERE!!!
This is a great location renne made the process of buying simple really good costumer service she explain everything to us i totally recomend this place theres a variety of really nice furniture
Absolutely horrible! The manager doesnt have a single ounce of knowledge when it comes to customer service. I first started with them in 08/15. I moved houses in Jan of this year. They told me I had to go down and sign some paperwork because of the move and stating I no longer wanted a tv stand. At that original point of purchase, my contract was 18 months. When I signed the address paperwork, they actually changed the contract from 18 months starting in 08/15 to 22 months starting in 01/16. The kicker is that, that was never mentioned. I told the manager I wanted to talk to the owner because thats not right, she told me she would leave him a message and was horribly rude about the whole encounter.
These guys are amazing have good employee who caee about u an anaxing boss nsme Jose thank you for all you do
Friendly service. They will order anything you need if they can. Flat financing fee, no interest, easy payments.
Antonio was the best, explained how to use this. he was able to get it conncted to the wlfi for me. and everything else that i needed done. very inforitive.
This is a great place to rent stuff from they work with you and its great
This employs are great, I was welcomed and greeted in the store as soon as I opened the door. Very friendly and great customer service.
Lynea and Austin are awesome. Lynea is always so helpful. Got us exactly what we wanted. We will be back!!!
Lyne an Hose are making me extremely happy each time when coming in store to bye or pay my stuff. They are going ABOVE and BEYOND everytime when I need some help, doesnt mean what it is,or how far from store stuff.Thank you verry much, AWESOME PEOPLE OUT THERE!!😎😎😍😍
Fantastic service,great prices, Jose and Antonio are the best!
Our experience today was terrible......we been with them for a while now didnt have problems but up until this last weekend we kept up with our payment on time.But last weekend Saturday, a visit was made to get a payment handled.We found out the following week Tuesday Julian charged us for someone else account and the payment we paid was not right or any where near our full payment.At the time she was asked if that was correct.....she didnt check it right told my husband the price was right because we had paid off a surround sound system.So not thinking to second guess her or because we had no problems with them we made the payment.We were excited with our extra savings and congratulated ourselves that our payment had finally changed.But to find out Monday something was wrong with our account and then Tuesday we find out she charged us for the wrong account.we went in to try to see how we could fix the problem today.she not only didnt acknowledge her mistake or apologized for her mistake on not double checking but blamed us for spending she said her payment over the weekend and that my husband should have know what his payments were and that it wasnt right when he paid......wow she was asked and told at the time that it didnt seem right but she brushed it asaid said it was and the payment was low because of an item being paid off.and she now requires that we make two full payment to catch up on our next following payment....I had asked if we could work something out she flat out refused and blamed us on spending our payment.....it wouldnt have happened in the first place if she hadnt messed us up by the payment last week.....????I feel that its not fair and reasonable.
Just wanted to edit my reveiw now that i paid of my item.. they offer you a ddiscount if you write them a 5 star reveiw. Dont trust the reviewd, the people are nice to you no doubt but theyre vultures.
Best store, good store to do business with.
This place is great! Everyone is so friendly and helpful!
Dont believe the 5 star reviews, theyre offering free parking in exchange
Awesome customer service
I recently went into E-Z to check prices out and ended up getting a laptop with no haggling and at a great price and agreement! I switched from RAC to EZ because of the prices and the excellent customer service!I plan to go back to E-Z for a TV real soon!Update!! Service sucks at this location. We are serious about our commitments here. HA!! Only when it comes to you making your payment when you say youre going to. Otherwise, these people dont follow their own commitments! They expect you to come into their store by parking in their snowed covered parking lot and not shoveled sidewalk all the way to the door!! They dont care as long as they get their money!! Plus, be careful buying their products! They dont know squat about their products!! Also, once your sucked in and sign you are stuck to a 3 month minimum!
I love them very nice people working there
Ez rent to own is a amazing place place, everytime I need any help or need an item they are always more than willing to help, espically Lyane she is a true go getter and is always wililling to help or correct any problem, this is the most honest company I have ever worked with.
Very helpful and the staff is awesome, especially Jose
Cool place to help u when need it!!
Great customer service
Amazing company. Thanks for the free state fair parking 🙏🏻
Ez is awesome they really take care of me there
They really are GREAT and work with you.
Real friendly,helpful,good prices
Chant goes above and beyond to complete my order.
I am so happy with the items I have bought and the customer service