I used CubeSmart self storage to store my college belongings over the summer. Overall, the experience was pretty good. Management was welcoming and responsive. The setup was easy. We went over the contract, signed, and got the keys to the unit. (Please note you have to purchase the lock from CubeSmart.) After signing the contract we were able to move in right away. I did not give five stars because the monthly prices were a little on the expensive side for the size unit I had. Other than pricing, it was a good experience and I would probably use their storage again.

Megan was absolutely wonderful and polite during and after checkout. Clean storage space and facility!

Super easy convenient experience. Online setup was super quick and I immediately got a call from a rep explaining the next steps to me. Email came through immediately after we paid with all the directions to enter and unload at the property. The facility is super clean and I love the climate control aspect. The staff is also very helpful. Overall a very nice experience, will definitely recommend to others looking for a storage space.

Clean and easy to access. Love that there is a garage style bay that can be used as well. Not particularly well-attended or responsive to phone calls.

The online reservation process was easy to complete. Instant reply and assigned unit after signing the application. The follow up calls by the staff was timely and very professional. The storage building was clean. My storage unit was clean and having the lock was very convenient.

Great customer service! My items were in safe keep.

I loved driving into the covered loading dock and closing the door to unload in air conditioned comfort!!Air conditioning and a bathroom were the keys to sorting out my stuff.

My experience at this location has been 5 star from start to move in.We initially went to the facility to get information about 2-3 weeks ago. Jordan was our first point-of contact. Her hair was styled with my favorite color so I knew it was going to be a great experience! Jordan explained about the sizing of the units, pricing and payment options. Overall just a wonderful and thorough experience. I was sold and knew we would use CubeSmart as our storage solution. Next up, Megan. Just when you think the customer service experience couldnt get any better... BAM... her is Megan! We went back today 5/5/21 to sign our lease. Megan, like Jordan, was extremely friendly and customer service oriented. She explained the lease in detail and got us set-up with our payment. She took us to thestorage unit, went through the lock process and the key code process. She pointed out the carts available for use and the exits.All-in-all, she was very informative yet very efficient. We were in-and out and this was with our questions being answered.I could not have asked for a better experience. We will be sticking with this company FOR SURE!!!!! Dont hesitate to check them out!

Megan was very courteous and made the rental process less stressful. Place has great accommodations and access to units.

Very friendly people and very easy to get in and out of.

Very nice, clean, climate controlled, a lot of walking unless your fortunate enough to get a storage unit close to the back unloading dock. Very EXPENSIVE, dont plan to rent one of these for a long period of time. Money out of the window. Thank you

Salisbury, MD location: Megan was so extremely helpful with giving me a tour of the facility and answering all of my questions. She even remembered me a month later when I finally was ready to book. Very clean facility and well maintained. Perfect setup for unloading a moving truck with dollies and carts to use. I do wish they had complimentary moving trucks like some of the other cube smart locations. Once again,, cant beat how nice and welcoming Megan was! Definitely would recommend this location for your storage needs!

Megan was wonderful to work with, much appreciated.

We met Megan the store manager after we needed a new storage unit immediately. She was so friendly and helpful letting us see multiple units to chose what was best for us. The facility was always so easy to get in and out and to load our items even in bad weather because of their indoor loading dock. We no longer needed a unit after getting a larger house but will miss the friendly staff at Cube Smart!

Overall, I’ve had a pleasant experience with Cube Smart. Megan, the store manager, was very helpful while teaching me to navigate thru the storage area. The facility is neat, clean, and well lit. UPDATE: Any past concerns that I’ve had were dealt with in a timely fashion and was handled very professionally. You can tell Megan really cares about her customers, as she personally reached out to me to help accommodate my needs.

Facility was clean, very convenient hours. Staff was pleasant and helpful

I frequently use storage units all the time but Cube Smart was my first time with them. Megan was amazing and knowledgeable! She answered all of my questions while she had a trainee shadowing her. I am very satisfied with my climate controlled unit and the pricing! I checked two other self storage units in a 20 mile radius and no one beat their prices here, esp for climate control units!! They are very clean and new. Thank you for amazing customer service.

The lady is so nice & it’s really clean. Plus they have a truck ramp which is AMAZING!!!!!

I am so happy that I decided to go with Cubesmart and particularly this location. It’s so clean and fresh and the staff is amazing! Megan, in particular, made me feel welcome and comfortable. She made sure that I left with more than enough information to make a good and informed decision. She wasn’t pushy or overbearing and I felt that she was more committed to making a great experience for me than just getting me to sign on the dotted line. I appreciate her kindness, it made my move to a whole new state so much easier.

Wonderful & knowledgeable staff! Highly recommend!

I found Megan very helpful. She made the process very easy and smooth. She showed me around and then showed me my unit. I look forward to continue working with her and Jordan.

The office team has phenomenal energy.

Very professional, knowledgeable, and reasonably priced. The whole process was so easy, and I feel that my items will be secure.

Megan at the Salisbury office is so accommodating and kind - she understands moving is a stressful time and is very helpful on the phone and in person. The facility is clean and well taken care of - I highly recommend it for any storage needs!

Jordan was so helpful and friendly. The cleanliness and convenience of the storage unit was great as well!

Super easy - was able to complete everything online without ever having to step foot in the office. Facility is very clean and seems very secure.

They were very helpful. Thank you!!

I needed a short-term storage solution while moving my son into college. This was a great facility. Clean, reasonably priced and helpful. We will use it again for the summer!

Megan did a great job with customer service. The process is really easy and the facility is so clean!

Very professional, straight forward; easy process!! Building is very neat and clean!

The place is massive, secure and temperature controlled. I feel very comfortable leaving even valuable belongings there. I would highly recommend.

Was actively kept informed of everything in regards to my unit.

Love JORDAN and MEGAN too death.

Wonderful customer service, Megan was professional, friendly, and knowledgeable !! I’ve never needed a storage unit before, but she patiently explained how it all works. It’s a clean, new, climate controlled building, in a convenient location.

The fact that they had a ramp and things to move my items on!!! Made my moving process so much better.

Friendly staff, easy to access storage units :)

Jordan has been nice and helpful

Loved it a nice storage unit. Great employees.

Wonderful customer service

Megan was very helpful and kind!

Clean