This company has gone downhill in the past couple years. They dont hardly have any inventory, and are slow at getting it. Sounded to me like they are mainly drop shipping things from suppliers now. I can do that, its called shopping, and most places offer free shipping. They made me pay for shipping here and I waited over a week for my belt.
Marcus is a great rep and love their products! A+
They lady at the front desk have a lot off knowledge about tools and equipment..and always go beyond to try to help...
Great customer service.