Jeff stopped by to hook up our new gas stove, which we had delivered previously. We had it out of the box and sitting in the kitchen and Jeff took it from there.He systematically converted each burner from natural gas to LP gas and made the connections to the house gas line. All the while, explaining every step to my curious, mechanically inclined, wife who loved learning about the process!! He then modified a pressure switch in the back and completed the semi complex job!!Five stars is not enough to rate the great experience we had watching and learning from Jeff with Aero Energy!!!!! Thanks again Jeff!!!!Eric n Tina Eby

Came for yearly maintenance on furnace. He was quick and efficient .

Ramon was prompt and friendly. He talked me through what he was doing and why. I would highly recommend and he would be my preferred mechanic.

Aeros service technician Leroy was very professional. He introduced himself, explained why he was here today. He explained everything he was going to do for me. Once he was done servicing our units, he explained what he found and what we needed to do. Very pleasant and helpful young man.

Lauren was both professional and personable. She answered all my questions and was very helpful. Lauren is a great representative for Aero Energy and they should be very pleased to have her as an asset to their company.

Ive been out of gas for two weeks at my secondary residence. Ive been out for approximately 3 days at my home residence. I have a confirmation number from my bank that the bill is paid, and they refused to deliver any gas to either residence. Ive been a loyal customer for over 8 years and have never not paid for a drop of gas including 110 gallons that leaked out of their tanks approximately 4 years ago. Leak was determined their fault because it was outside the home yet I still ate the bill and continued to be a loyal customer. Now when one payment is late(even though i have a confirmation number) they refuse to bring me any gas until that bill is paid over the phone. They have the worst customer service that I have ever had to deal with. If I could switch companies I would do it in a heartbeat. 1 star is lowest I could give this review.

Shantel provided excellent customer service. It was a pleasure to speak with her. She answered all my questions.Worked with Lauren today (2/3) - she was fantastic in explaining everything. Again, excellent customer service.

Great personality and very knowledgeable would call aero energy when more service is necessay

Wonderful service tech, Ramon! Been getting fuel from Aero but just used for service. Very well mannered & trained! I decided to get a service plan because I do trust Aero!

Jeff was my service tech for today. He was very friendly, professional, and arrived on time. He explained everything very well and answered any questions that I had. I would absolutely recommend Jeff for any services that you need. Thanks so much!

I had the pleasure of speaking with Kim on the phone with Aero today, not only was she extremely friendly and knowledgeable about the products and services provided, she was extra patient with my rookie questions (this is my very first time setting up an account !) and my less than stellar phone signal lol! She overall was just a pleasure to deal with and I hope she gets the recognition she deserves for a job well done! Thanks again Kim!

Great Customer Service. Leroy was very informative and knowledgeable. He explained what he was doing, was very efficient and got the job done right. Left me with more knowledge of my gas boiler system and was great at explaining what had to be done, what should be done and why. I could not have ask for a better tech. Thanks to Aero Energy and kudos to Leroy.

Ramon was very professional and knowledgeable. Was able to locate the problem and get the parts ordered to fix my problem

First off, Aero Engery is the best with their cost and service team. The monitor on the propane tanks makes it so much easier for our lives since we’re disabled and I can not get out to read the tanks. Now I just look at the app on my cellphone! Thank you sooooo much for that convenience! 5 stars for that alone!!!Ashley was so kind and extremely helpful getting a mix up straightened out. I’m now on a budget plan and automatic payments so it’s less stressful for me each month!Thank you a million times Aero!!!!!🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

I just closed on my new house out of state and Peg made it stress free to open my account and get things set up. Very pleasant and efficient! Thank you Peg!

Bob is very professional and knows his job, showed up on time, mannerly and is very respectful of your personal property. He even took time to explain and reset properly the programmable thermostat. An asset to Aero’s mechanical crew.

We just bought a mobile home. I was smelling gas from the cooktop. Aero energy immediately sent a tech out to assist me. The tech was wonderful. He checked the stove, fixed the issue then showed me how to operate the propane tanks and gas lines. This is our first mobile home and I was very uncomfortable about the propane. The Tech explained how everything works, why it works the way it does and safety features. Im very impressed with this company so far! Thanks, Aero Energy!

Excellent customer service.

Very Knowledgeable, and professional. We are very satisfied with his performance.

YOU NEED MORE PEOPLE LIKE RAMON S IN YOUR COMPANY. HE DID GREAT WORK, NO SHORT CUTS, HAS PRIDE IN HIS WORK AND HAS GREAT SKILLS. I WOULD HIGHLY RECOMMEND HIM AND YOUR COMPANY FOR FUTURE WORK, ALSO IF A POSITION OPENED IN YOUR COMPANY I FEEL HE WOULD BE THE MAN YOU WANT TO FILL IT, MEN LIKE HIM ARE HARD TO FIND AND KEEP. BE PROUD OF HIM!!

The technician, Bob, was knowledgeable and respectful. Good job.

Called Aero customer service to see if I could get my account set up for autopay (one of only two of my accounts that was not set up for autopay). Georgia (CSR) took care of it quickly and professionally. Thank you for helping to make my life just a bit easier (every little bit helps 😊)!

Outstanding customer service! Called for a service call/repair - the tech arrived on the same day and had my system back up and running in no time. Very professional technician! Highly recommend.

Jeff was great. Called prior to arrival, worked fast and efficiently. The price was less then expected leaving me happy with nice cold AC.

I rank Aero Energy down at the bottom of my list with Delmarva Power and Comcast. Horrible company. After being a customer of theirs for over 8 years, they out of the blue sent me a bill for a annual rental fee.My tank was 100 gallons. They claimed that because I used less than 200 gallons a season I would be charged this rental fee until my usage went up. Also, they were raising my price per gallon to a higher rate. Well, I did some research, and 90% of the other propane companies I called had a similar policy however their policy states that you only have to fill up your tank at least once a season to avoid the rental fee. Ive always filled up my tank at least once, I just rarely go over 200 gallons a season which is why I have a 100 gallon tank.After switching to a different propane company I also found that the price per gallon that Aero charges is astronomically high. I was getting charged $2.83 a gallon. The company that I switched to is charging me $1.79 per gallon with a price cap of $2.09 per gallon. Thanks for screwing me over for 8+ years Aero energy.I can only hope that other customers realize how unfairly Aero Energy treats them and drops them like a mic. If the company continues this trend I can only assume that they wont be around much longer.For reference, Ive included a photo of the Annual Review letter. Peace out Aero Energy, nice knowing you.

Aero has always been there when we needed them. our service guy Michael is the best. I would highly recommend them to anyone looking for a reliable and great customer service company.

Bob L arrived to my house within 30 minutes of my call to Aero. My hot water heater would not light. He repaired it quickly and got us hot water again. Very professional!

Bob was very informative end personable.He walked you through every step of what he was doing. I highly recommend him.

Aero does a POOR job at delivering oil on time. We have asked several times for oil to be delivered monthly, regardless of Aeros predictive oil use program. Twice the company has allowed the oil to run out during the winter for my senior mother. Unacceptable; fix it.

Lauren is an asset to the company. Very helpful and efficient. Always able to answer questions and provide guidance in a timely manner.

Bob Lehmann came and found out was wrong right away. He did everything to fix it, was very knowledgeable, and gave me some great advice. Not to mention he got here when he said he’d be here. Definitely recommend aero energy and bob.

The customer service is the absolute worst. I have a different energy company at my rental property. The customer service actually exists, and the technicians are knowledgeable. Do yourself a favor and use Sharp Energy.

Ramon was thorough with his work and he was very detailed as to the work performed. He was very patient answering all of our questions.

Jeff, was a very friendly man! Knows his job well!! Cleaned up after service.

Great service, arrived on time and was courteous and efficient. Highly recommend.

Amazing person. And experts at his job

All employees are friendly and knowledgeable

Your man did a GREAT job with advising me of my issues. I will continue to use AERO in the future.

Have had Aero energy for over 7 years . Couldnt ask for a better company to have. They are always here when needed and work with us with billing when needed.

The representative was amazing !!!!!

Im in the same boat @Daniel Hunter-Jacobs