user
CVS
1702 E Innes St, Salisbury, NC 28146, United States
Appearance
CVS
Comments
Wh
Review №1

Waiting in drive thru is always long the people working in the pharmacy are slow sometimes rude. Never have my medicine ready on time. They need to open up another drive thru and get better staffing it is awful will be changing store for sure.

Ka
Review №2

I’d seriously think about some new pharmacists.. sad sad sad.they are quick to talk to people however they please and thats horrible on their part. Wish I could give 0 stars. Walgreens is now my go too. Forget this place.

Ch
Review №3

I have a prescription call in by my doctor yesterday (7-26-21). Came by today to pick it up (7-27-21), and the prescription is still not ready. Now I’m asked to wait for another 15-20 minutes on it. Nonsense and the customer service is terrible. Only let me say with certain colors of people you will get annoyed.

Do
Review №4

I called CVS on yesterday on 3/26/21 to refill my my meds. I lady told me to it will be 2 hrs. I called on hour 4 still not ready and a very rude lady on the phone!!! So I was watching my app it was saying In process so after staying sick all night I went up to CVS to just get it this morning. Well guess what they haven’t even began to work on it! It took them less than 2 minutes to do it so I stayed sick all day because they couldn’t spare 2 minutes for me! This is a place I’m in a couple times a week and have the Carepass that they are so proud of! Not for long because if your employees can’t spare 2 minutes for me I can’t spend my money for yall😡😡

Er
Review №5

Worst pharmacy ever do NOT bring your meds here, especially if you need them filled ASAP

Jo
Review №6

Worst CVS ever, lazy pharmacists putting peoples lifes in danger, in my opinion.

Ka
Review №7

Corporate needs to get on these people before someone dies from their mistakes.

Do
Review №8

90% of the time they have my prescriptions ready & they are right.

Jo
Review №9

This is the worst pharmacy I ever dealt with. I was in Salisbury temporarily, so I couldnt use my usual pharmacy. Everyone in there is incompetent. They filled a necessary prescription for the first time and only gave a partial fill on my script without telling me, so I figured I received the whole thing. Well, when I tried to get the rest, once I realized I was short, they claimed that they gave the entire amount and could not refill until past a far off date. So Im left without my needed medication. When I appeared in person, the person working said they were out of stock, which was the reason for the partial fill, and they did not reflect that in their records. They then told me I should go to the Walgreens across the street to get it transferred since they might have it in stock. Well, when Walgreens called to make the transfer happen, CVS dropped the ball again because they still did not correct their record-keeping mistake. So after a day of back and forward and being on hold forever, I spoke with the pharmacist, and they were claiming that gave the whole amount. Perhaps this store should be investigated from an external entity, because if they do with a first time customer; I would imagine they are doing this several other people. So, where are all the missing medication going?

S
Review №10

Poor customer services. My mother had a experience with a cashier coughing. Although she had on a mask she made no effort to move further away from the customers. The cashier seem to smirk, she and others might think it funny but I do not find hundreds of people dying a day from covid 19 funny.

Jo
Review №11

This is the worse CVS EVER . Waited in the drive threw yes DRIVE THRU for nearly 30 minutes! Its like the person is in training at the window. You better check all your scripts you may get someones heart medication when you get a medication for bad breathe terrible terrible!

Ja
Review №12

The pharmacy staff are very rude and dont care to explain things. I usually get my scripts filled somewhere else but the medicine was back ordered so they suggested this CVS. When I called to inquire if it was ready they said Too early to be filled which left me dumbfounded. After some prodding I got her to tell me they just couldnt fill it today so getting it sent here was pretty pointless. I could have waited until the next day and just picked it up where I usually do. The other place has always been polite and helpful via phone.

Da
Review №13

Pharmacy here is the worst. Every time I call they act I am bothering them. They have a horrible attitude and I always have to do the work for them. They never want to help me find or locate information. Moved back and forth from Salisbury over the years and its always a pain.

Th
Review №14

The worst cvs Ive ever used. Always under staffed and lines are crazy long.

An
Review №15

This place is finally being ran the way it should be!! Usually have to wait forever. The new blonde pharmacist is doing a great job!!

Bo
Review №16

They seem to never have meds in stock. Always having to order then taking few days to get in stock. When they DO get them in, no one calls to inform you, its not until you call to find out.

Er
Review №17

This is the WORST pharmacy that I have ever used. I called in advance to have my meds filled yet when I get there I still have a 45 minute wait time. They are rude and inconsiderate. I called to inquire about why my meds costed double than previous times only to get hung up on. I will NEVER use this place again.

To
Review №18

Doctor called in Rx at 11 am. Went at 4 for pick up. Said 30 mins. Except was 90. Terrible. just tell the truth!!

Me
Review №19

I uploaded photos to be printed last night and submitted my order. The email I got said they would be ready at 9am today. I was headed out of town today and wanted to take the pictures with me to give someone. I really wanted to leave town at 8am but was willing to wait until 9am to get the pictures. When I showed up to pick them up the lady working the front told me I might want to come back later because they werent printed yet. I told her they were supposed be ready at 9. She informed me they no longer print the pictures before the customer gets there, due to pictures not being picked up frequently. I told her I was on the way out of town to which she told me I might want to come back by when I got back into town. I told her I was taking the pictures to someone so I might as well wait. I waited for the pictures to be printed and it took awhile. The pictures were chronicling a certain day and I was going to put them in order in a photo album...well their machine spits them out and mixes them all up. So then I had extra time trying to sort them all out to put in an album. Next comes checking out...the cashier obviously didnt know how to ring them up, as he tried multiple times with no luck. He finally called backup...and it still took several more minutes to ring them up. Bottom line...if you want to order photos, have them ready when theyre supposed to be, and have them in order DO NOT USE THIS CVS FOR PHOTO ORDERS.

Sh
Review №20

Has the best selection of feminine products...

Ji
Review №21

I work here and the hours listed are wrong

Do
Review №22

Was a wonderful shopping experience this afternoon (3/28/18) as my wife and I had to watch out for 2 kids literally riding their bikes through the store and leaving them laying in the middle of aisles for people to trip over. Sure was nothing said to them by any workers. Ill start going to Walgreens from now on for my medicinal needs. Sure is alot safer.

Ta
Review №23

The worst store ever to get your medication my doctor calls my medication In they didn’t even have enough care to call to explain that they can’t fill the prescription because of no manger so I guess we are supposed to go without our medication which we need because of their lack of care for their customers and ignorance and when the mangers was their they are so slow you have to keep coming back and forth to only find out the medication hasn’t been filled that store need better management because nobody got the put up with this kind of Insubordinate This kind of behavior makes no kind of sense I hate going to this Cvs very unprofessional very very super slow I’m taking my business to Walgreen where they care about the customer 🤷🏽‍♀️

Ju
Review №24

I called ahead, said my prescription will be ready at 2:20, I uber there at 2:30 and now its still NOT ready. Why tell me it will be ready and I plan a ride around then? now I paid that uber for nothing and have to pay for another one to get my antibiotics

Br
Review №25

Good

Ra
Review №26

I was very disappointed in this CVS because most CVSs are very helpful. When my mother and cousin and I were waiting in line to pay, the cashier was having a full on conversation with the other person for about 20 minutes. I was truly astonished at this behavior, as most CVSs are perfect drug stores.

Ke
Review №27

They are way to slow they will tell u it will b ready in an hour and it turns into 2hrs then 3hrs they need some help badly

Co
Review №28

It took them 90 minutes to tell me they couldnt fill a prescription because the date was printed incorrectly. Im no pharmacist, but it seems to me that they could have done that in 5 minutes or less just by taking a quick glance at the prescription. With another CVS on West Innes, and another in Rockwell, theres no reason for anyone to give their business to the unprofessionals that work here.

An
Review №29

This is a joke! I had to move one of my prescriptions from Walgreens to here. These are the most rude and arrogant people I have ever met at a pharmacy. Good luck getting them to answer the phone, too. I waited behind ONE person for 15 minutes just to pick up. The phone rang the whole time and nobody seemed concerned about answering it. They were laughing and having personal conversations while the phone rang away. I detest having to spend money at this store!

Me
Review №30

Very knowledgeable and friendly pharmacy staff.

ci
Review №31

I have been waiting for 20 minutes just to update my insurance info

na
Review №32

The computer said that the pharmacy opened up at 7:00, but when I called up there the automated service said the store didnt open up until 8:00! Wow, cant you guys match up what you put on the internet and what you actually do?

Ty
Review №33

Very cool place

Information
3 Photos
33 Comments
2.5 Rating
  • Address:1702 E Innes St, Salisbury, NC 28146, United States
  • Site:https://cvs.com/store-locator/cvs-pharmacy-address/1702+East+Innes+Street-Salisbury-NC-28146/storeid=3592?WT.mc_id=LS_GOOGLE_FS_3592
  • Phone:+1 704-633-7135
Categories
  • Convenience store
  • Drug store
  • Cosmetics store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Online care:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations