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Verizon Authorized Retailer - Wireless Zone
411 N Fruitland Blvd Suite 7, Salisbury, MD 21801, United States
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Verizon Authorized Retailer - Wireless Zone
Comments
At
Review №1

Helped me out with an issue I was having. Fixed it right away. Great service.

Pa
Review №2

Good friendly guy and nice as could be

LA
Review №3

Awesome place for customer service and technical support

Ch
Review №4

Always helpful and provide great service.

da
Review №5

I could not have been happier with the service we received.

Cl
Review №6

Best Verizon store on eastern shore.

Jo
Review №7

Closed down.Had an appoitment at the store in Salisbury, MD to purchase at new phone. Found out when I arrived, the store was closed down.

Ke
Review №8

I want to that Verizon store in Fruitland, Md. The ower Ali went out of his way to help me and I dont even have a contract with them. What would have taken me a whole day to get my phone up an running he did in forty five minutes. I give them 5 STARS, and a very big Thankyou, Keith

Ba
Review №9

I have been there a few times and they always get me taken care of. I would recommend this store if you need a phone or accessories.

CH
Review №10

The rep I had was very personable and helpful BUT it wasn’t until I got home and looked at a summary of my charges that I realized he charged me $35 to set up my phone which was not quoted during my visit and that he’d charged me $39.99 each for a case and screen protector that I could’ve purchased at Walmart or Target for half that much. He quoted me $58 leading me to believe that’s ALL it was when in reality he used my trade in credit to pay for them. After speaking with my daughter who also has Verizon, She said she’s never been charged an upgrade for getting a new phone when hers broke. With all the money I ended up spending that day the least they could’ve done was waived that. If not for that I would’ve given them 5 stars. I will not mention his name because I think he’s a cool guy however I hope he sees this and does better for his next customer (i.e is more transparent about their charges).

St
Review №11

Best service ever in a cell phone store! Ali was helpful before and during the search and sale... And had been great helping us after the sale. Hes a great multitasker too, so wait time was pretty short. We will buy our next phones there. FYI, some of the other retailers in Salisbury add crazy surcharges.

Da
Review №12

Ali was an amazing person and very helpful.

Ch
Review №13

Bobby was great on the phone ! It had been a bad day, not that Bobby knew that . But he made me smile and laugh. I’m going to be buying all of my phone need from him !

Ke
Review №14

I came to this Verizon store on Black Friday and left very pleased! Ali made my experience there. He was more than helpful and very kind. I will definitely be coming back for any future phone problems.

Ke
Review №15

Rip off for a screen protector...didnt last 24 hours on my phone. I came in the following day and received no help in my loss so I got ripped off...he wanted to charge me $60! I went to best buy for a new screen protector and its been great! Plus it has a warranty

Ty
Review №16

Mr. Ali Is the greatest salesperson ever!!!! Thank you so much!!!!🤗🤗🤗🤗

Da
Review №17

First off let me say I normally dont write reviews; however, I felt compelled to write one after Ali went above and beyond to help us out. No pushy sales tactics here, just fantastic customer service! Dont bother going anywhere else, this is the best Verizon store in Salisbury!

Pa
Review №18

Ali was great. We always get the best service at this locaction.

Gr
Review №19

Ali is very helpful and friendly service in doing everything possible to assist you in any problems

Sa
Review №20

Ali was great, he hooked me up with exactly the phone I wanted. Unlike the other 5 stores I had tried, he carried a range of iPhone styles, not just the latest and greatest. Thanks Ali!

Va
Review №21

After visiting this store four (4) times since last Friday and the owner making more than 5 phone calls between Apple support and Ascurion, we’re finally on our way to replace my son’s IPHONE 7 Plus. Mr. Ali did not have assist us, but he went above and beyond. During this time, I became very frustrated, verbally and physically, I displayed my frustration. Not once did he, Mr. Ali, the store owner, show me any signs that he too was frustrated, nor did he react to my behavior. He’s an awesome guy. He plays a sizable part in my decision to stay with Verizon Wireless. Sincerely, Valerie King.

De
Review №22

If I could give no stars I would! Was sold a phone and not all transferred to new phone and sd card left in old phone. Owner is the worst person. In my opinion to deal with, hung up on me Bobby helped as much as he could. Do not buy from these franchises, I learned they cannot help if d anything. Buy from an authorized Verizon store. This store is just out to sell phones and get money. After help from.Verizon I was able to locate phone. The owner of franchise wouldnt hold the phone and shipped it off despite my request.

Sa
Review №23

Love these 2 guys. On the occasions Ive had to come in. They have always gone above and beyond. Thanks so much more.

La
Review №24

I despise buying new phones due to the salesmen always pushing things on me. BUT this was not the case at wireless Zone. It was so quick and easy. Never been happier buying a phone. Highly recommended compared to the other stores. Happy girl!!!!

So
Review №25

Anytime I have had an issue...this store has fixed in a timely manner...we appreciate your services and wouldnt go anywhere else

Mi
Review №26

Neal was very friendly and personable. He was also very attentive to us as I was buying my iPhone. I highly recommend him as a person to buy an new phone from.

sh
Review №27

Always get great service.. Best Verizon store on eastern shore!!

Ch
Review №28

Excellent customer service

ki
Review №29

THEY ARE THE BEST AND MOST EXPERIENCED IN THE BUSINESS

Ma
Review №30

ALWAYS very helpful. Great customer service compared to the other stores in the area! Thank you

Lo
Review №31

They are very friendly and very helpful. The best service from Verizon on eastern shore .. Will recommend !

li
Review №32

The best service and great people to work with !! will recommend to all my friends they always help with any problem !! thank you A+++

ha
Review №33

Best service and great people very friendly will always deal with them thank you

jo
Review №34

The worst customer service I have ever experienced. Within 4 days of buying a refurbished phone, they would not honor the warranty. After having the phone take a 2 ft drop out of my hands equipped with a case they sold me. I was advised from an Apple Store that the phone is defective and will need a new screen, that none of this damage would cause screen failure.

Ma
Review №35

Real great service as always and very helpful thank you again

Ca
Review №36

Very helpful Great experience

ki
Review №37

Always great service and friendly thankss

li
Review №38

Very good service as always and very helful

Da
Review №39

Top notch service and very helpful

Br
Review №40

Experienced and honest

Sh
Review №41

Very good and helpful

za
Review №42

Very friendly and helpful

Ja
Review №43

Very good service

Ja
Review №44

Great service

ma
Review №45

GREAT REPS !!!

Mi
Review №46

VERY GOOD !!!!!!

Information
5 Photos
46 Comments
4.5 Rating
  • Address:411 N Fruitland Blvd Suite 7, Salisbury, MD 21801, United States
  • Site:https://shop.wirelesszone.com/md/salisbury/411-north-fruitland-boulevard?y_source=1_MjczNDgyMC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
  • Phone:+1 410-341-3737
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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