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Cricket Wireless Authorized Retailer
1040 Freeland Dr, Salisbury, NC 28144, United States
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Cricket Wireless Authorized Retailer
Comments
Ra
Review №1

I spoke with Brian on the phone and was so pleased with his knowledge and attitude, I drove 30 miles to go to this location after receiving poor service at my local Cricket store. In and out with the perfect phone for me.

Je
Review №2

I just want to thank DeMarcus and the cricket crew for helping me with my phone problems. He was very helpful and great to deal with.He also was very professional and kind to me

Ch
Review №3

Not a good cricket store.. they seem to have no knowledge of phones and porting any phones from other carriers. They told me my phone was compatible or portable based on my imei number according to the 800 number. So we went in and had issues immediate after they changed my Sim card. They threw out my old Sim card leaving me without a phone service and said my phone issue was a manufacturer issue. Spent 2+ hours and after realizing they had no way to fix my issues I asked for documentation of what they did so that I may have something to fall back on. They refused to give me anything in writing or names of associates who supposedly helped me. Spoke to their district manager and he said hed help me as much as he could. It worked for a day and then I had issues. Went to another location and in 5 minutes she fixed issues in the settings. This store is not a smart store regarding phones and knowledge of the phones and services they offer. They tried to get me to buy another phone where I had a perfectly good phone that was way more expensive then what they offered that I previously paid for. I would not recommend this Cricket store at all. If I could give 1/2 or less stars I would. Very disappointed.

Be
Review №4

Good service. I wish they have more products in the store. But, overall I like the service to their customers.

Ca
Review №5

I love this place you can get a phone and get your wish orders delivered at this location as well

Li
Review №6

Chris is an awesome person! Bought a phone and had some issues with it. Exchanged it with a different one now Im super pleased! Thanks chris!

Et
Review №7

Chris is an awesome! Got me a cricket ovation and an iPhone SE for my son! Gave me a good deal on accessories PLEASE GO CHECK HIM OUT!

Ja
Review №8

Great service been with them for 2 years now y’all go check them out

Ro
Review №9

CHRIS! At the Salisbury location was the best costumer service agent. Cricket is lucky to have him.When you have any accidentally broken phones from you 2yr old toddler.Hes the plug!!! Definitely the man to go see!!!

Jo
Review №10

Chris is an amazing rep for this location! Came in with a charging issue with my phone. Chris automatically knew what the issues is! Got me the new stylo 6 at an amazing price! Go see chris! ITS A MUST!

Br
Review №11

Rude and inexperienced staff

Au
Review №12

Loving the new employees there

Ja
Review №13

Cricket wireless gave me a awesome deal I highly recommend people to come to cricket on freedom drive if in need of a phone great customer service as well

Su
Review №14

Very poor service.

Es
Review №15

I had a great experience, AJ and the other guy were great changed from At&t to cricket. recommended 100%

Sa
Review №16

No a cricket user but had to go pick up a wish order. Great experience

Ar
Review №17

If you go to Walmart here in Salisbury, you can not miss it. The manager is VERY knowledgeable.

Mr
Review №18

Great staff. Always helping. Go see AJ if you need anything. It is sad that an Incident had to happend to such a great guy. He still gave his best afterwards and you would not have known anything happen. AJ your awesome.

Qu
Review №19

Chris is awesome great customer service 👍 go check him

Ja
Review №20

Very helpful

Ke
Review №21

There is a Mgr. That is very friendly and helpful and kind! His name is AJ, Also He was very informative, so informative that l got 4 Lines with 4 Phones at a reasonable price, Thanks 2 My 💓 Beautiful & LovelyWifes 😘🥰girlfriend we also got a discount and I got to meet 3 Beautiful gifts My 💓 Wife girlfriend daughters,😌🤫🤭✝️ Shy, Bella, Page, 3 Lil Princesses 💓 They are so Beautiful 😍 and Thier Mother 👼 Who is an Angel 🙏 In disguise GOD Bless 🙏✝️😎

Do
Review №22

Save yourself the $25 activation fee and a ton of aggravation and buy your phone online. Sold me a defective phone and they didnt have a replacement. Would not refund the $25 so I could order online. So I waited 2 weeks and then charged me $50 more dollars because it showed I wasnt eligible for the upgrade anymore. Lesson learned never again.

Ge
Review №23

Chris helped me with me device troubles and gave me a great deal on accessories! Thanks chris! Go see him!

Cu
Review №24

Came into Cricket on Freeland Drive in Salisbury with an account issue. I got the issue fixed and a upgrade on a new phone. Happy Customer. Visit Freeland Drive Salisbury Nc for the Best Srbice. Thanks again Bro

Th
Review №25

Go see AJ. He is a great manager with a great time. Great customer experience

Ro
Review №26

The phone store is so Cool..

Jo
Review №27

The guy AJ that we deal with at this location is certainly the guy to go to. Anytime my family amd I have ever needed anything regardless what it is, AJ always is there. Shout out to ya Aj. You the man

Do
Review №28

Ahmed was great. Handled our family switch in record time.

De
Review №29

I have been a Cricket customer for 10 or 12 years now . They have always been just great !!!! My service is with out any complaints . Both thumbs up for Cricket !!!!

Ra
Review №30

Great service. Very informative

Ma
Review №31

The man was very helpful.. Showed me how to change the sim card

Li
Review №32

I have been with cricket for ever lived in asheboro nc the employees at that store were awesome moved to Salisbury cant never get no one to answer the phone and some of the employees are rude

Ja
Review №33

Very helpful staff. I had issues and they were patient and helped me find a solution.

Ti
Review №34

Very friendly and helpful

Br
Review №35

AJ was Great 👍🏽

Th
Review №36

Not or no good

El
Review №37

I receive great service time I explain the problem it was fix.

Ea
Review №38

Love it AWESOME customer service

EU
Review №39

False advertising. I left them for boost mobile

be
Review №40

Horrible service and phones suck im switching back to Metro PCS

Da
Review №41

Great service!! Was very patient with my issue.

Ti
Review №42

Great prices, well knowledged personnel

Ch
Review №43

Excellent deals and staff.

Re
Review №44

Nice service and fast

Ni
Review №45

I liked it

Ch
Review №46

Great staff

Lo
Review №47

Employees not good enough

Su
Review №48

My phone providers

Ch
Review №49

Love the employees

Te
Review №50

Awesome

Information
16 Photos
50 Comments
4.5 Rating
  • Address:1040 Freeland Dr, Salisbury, NC 28144, United States
  • Site:https://cricketwireless.com/stores/ll/US/NC/Salisbury/1040-Freeland-Dr
  • Phone:+1 980-330-3324
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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