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Gerry Wood Chrysler Dodge Jeep Ram
525 Jake Alexander Blvd S, Salisbury, NC 28147, United States
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Gerry Wood Chrysler Dodge Jeep Ram
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Jo
Review №1

Excellent experience. I had just left a pushy dealership and was heading to another local dealership when I called Fred and verified the vehicle on the website was available and for the advertised price. He verified and sent me pictures. Financing was mostly completed on the drive. I arrived two hours later and Bonnie made it a pleasant transaction. No surprises and good interest rate.I only wish they were closer than two hours, but I may still make the drive.

Al
Review №2

Great experience with the service department every time we’ve gone here. Our vehicles are handled with respect and our service advisor Jake does a great job with communication and handled our issue in a timely manner. They were willing to accommodate a same day service matter and get me in and out in about an hour!

Ma
Review №3

David Neal, Fred Bowman, and Nate Upright and the entire staff go above and beyond to make you feel welcome and they are all so knowledgeable. They answer any and all questions that you may have. We just purchased our third vehicle from Gerry Wood Dodge. We recommend Gerry Wood Dodge if you are in the market for a new or used vehicle.The service department is also the best. What makes Gerry Wood Dodge the best is the fact that they follow up, they remember you by name. You are not a number or quota.Thanks again to everyone that helped us get our new and beautiful new Dodge Ram Limited 1500.

Mi
Review №4

Come on down to get updated, serviced. Or just to look for a new car or truck of your dreams, iv been really pleased with Jerry Woods . Im sure you will aswell.

Pa
Review №5

Very pleased with the service. Did an excellent job.

Bu
Review №6

Good people did all they could for me but I dont have enough credit and I live on a fixed income with no co-signer. So, wasnt able to get a car. They are nice friendly.

Le
Review №7

Great experience! I visited a lot of dealerships and this was first one that was interested in my trade. Great experience with Bonnie and all of the staff. Go Mountaineers(MH)

BR
Review №8

Good overall experience! Nice honest people, not overly pushy on making a sale, and family friendly. Got my wife riding nice.👍

Sa
Review №9

Bought a new 2020 Ram Dually. Cory Dangerfield was more than helpful, no pressure, no vulture attack when I drove onto the lot. He is a great guy and has become a friend. The whole team was great, they worked with me to help find exactly what I wanted and stayed there until almost 11 pm on a Friday night. They gave me exactly what I asked for on my trade and kept my monthly payment very close to my original request. A very enjoyable experince(not a common thing you can usually say about walking into a Dealership). Go see Cory and his team!

Br
Review №10

Mitch made the process a breeze. He was so patient. Also very knowledgeable. Hands down best car buying experience!!

Ju
Review №11

I have NEVER had such an enjoyable experienceBuying a vehicle. I would recommend this groupCar dealership to anyone. Thanks for the kindOf treatment I thought was lost.

Al
Review №12

This was the only dealership with the vehicle we wanted and drove 125 miles to pickup. The salesman was courteous, pleasant and knowledgeable.

An
Review №13

My guy was wonderful! Had me out of there so fast. I did not get done what I planned on doing while I waited. Well go back over and over again.

G
Review №14

Do not buy from this dealership! I purchased a vehicle in March, just now posting because I finally got my $2000 refund on the bogus warranty they sell. Bought many a car over the years but never been lied to like this place. Be wise, take your business elsewhere, Ill never be back!

Ti
Review №15

The service team was excellent. Signing in and getting the information to the team was easy and Austin did an excellent job listening and understanding what I needed and wanted to have done. Jake was great in sharing the information once they had begun the work and giving the options and details of what I needed and cost. Service completed in a very timely manner.

ji
Review №16

Very good service department but as with all things at a dealership the prices are higher than other repair shops.

Ha
Review №17

I went 2 weeks ago and was looking to purchase a vehicle. I had my heart set on a Jeep Renegade 4x4. Bradley, my Salesman did everything he could to help me, but we just couldn’t make a deal. I get a message out of the blue on Tuesday and he said “come in, we can make something happen today, but it may not be the exact Jeep you want.” I hadn’t few more options I would have been happy with and told him which ones I was interested in. I went in and he had the same exact Jeep I wanted, ready for me!!! I went up to Fred one of the finance guys and he told me what my payments would be. I signed all my paperwork and went to finally sign the last ones with Jordan, the final finance guy. My payments were actually LOWER than what I had expected!!!!I definitely give these guys a 10 out of 10!!! Going above and beyond to get me into the EXACT vehicle I wanted!! And even calling me back when I thought he had forgot about me 2 weeks before.

Kr
Review №18

David G. In the service area is outstanding. He is always professional and spot on. Customer Service is always top notch with David.

Je
Review №19

Excellent staff, service and facility! Needed help with a flat tire while visiting family before heading back home to MD. Called and spoke the team who was very kind. They took my car in immediately and had it looked at and fixed within a few hours. Highly recommend!!!

Al
Review №20

Just want to say it was a most pleasurable experience buying My Charger at Gerry Wood Chrysler Jeep Dodge. Bonnie Cress and the staff there were the best I have ever dealt with . Thank You for the great experience and timely sales experience.

Ja
Review №21

Great service. Everyone is nice . Kinda hard to get a appointment.

Ha
Review №22

I came here for a Fiat today, hoping for an even trade for my Pathfinder and got exactly what I needed, it wouldn’t have been possible without Bradley Alexa, who negotiated for me and did his absolute best to get me an amazing deal. Wonderful customer service and genuine people at this dealership who care about customers. I highly recommend Gerry Wood Chrysler Dodge/Gerry Wood Kia, ask for Bradley Alexa if you go!

Ja
Review №23

Had an emergency repair on the road while traveling for business. Being a dealer part they were able to get me right in during the middle of that day and I want late to any customer appointments! Thank you to the service team!!!

La
Review №24

Extremely accommodating, helpful, and not your typical “pushy and sketchy car salesman” experience. I felt at ease with the staff, and it was the most pleasant car buying experience I’ve had yet!

Ji
Review №25

Made appointment for 830. Was in and out quickly. Two key fobs programmed and cut. Customer service was very good.

De
Review №26

The salesman that I was dealing with, and I cannot remember his name, was wonderfully polite and helpful. I have absolutely no complaints about him. However, the sales manager tried to really low ball me on the trade in value of my car. When I declined the offer and followed the sales person to get my key. The sales manager when finding out I declined said I dont know its worth what it is worth. With a very rude tone. I was fully prepared to make my purchase here however now I will never return.

Ji
Review №27

I bought a truck from them and I made a offer to the sales person at first and he said no and counter offered me a price that was still $3000 higher then what I offered. We went around for a couple minutes could not come to an agreement. So I decided to leave at that time another member of the team and came back with a offer that was $500 dollars from my original offer.Then speaking with the loan officer at the dealer ship he stated that the truck had to many miles on it to be reliable and that I should by the warranties that they were offering.Bottom line is I wish they would have been more honest on the sale price and not try to get over on people by trying to up sale warranties by saying what you just purchased is junk and be honest about what they really will sell the vehicle for.I am happy with my purchase but I was not impressed with the customer service I understand they are in the business to make money but do it honestly.

Ma
Review №28

I recently bought a ram truck at Gerry Wood. It was a pleasant experience. Alexa our sales rep made it possible.I have returned for scheduled maintenance and this has also been a pleasant experience. On line scheduling is easy. The service team is professional and makes you their priority.I will return for any vehicle I will purchase in the future.

Jo
Review №29

After my auto was taken to another Dodge dealer 3 times by the person from whom I purchased it, it was still not right. I took the car to Gerry Wood Dodge because they service my other Dodge and have always done a good job. They checked out the problem, repaired it and returned it me, only charging me for the diagnostics time because they didnt want to charge me more since the other dealer had failed to correct the problem. That is customer service!! It is also why I take both of my Dodges to Gerry Wood for service.

We
Review №30

They were responsive and helpful. I purchased a car from another state and they did a video chat so I could see my car and they drove it out to me. I still dont have my tags and they got some information wrong which is causing me to scramble before my 30 day tags expire. Overall a helpful staff that was attentive and made themselves available all the time. I bought from them because of the good price but mostly their willingness to get me quick responses!

Ma
Review №31

Called about getting my van fixed. Told the gentleman that I believed it was a solenoid pak based of the check engine codes. They quoted me & I asked how long will it take so I could plan transportation. He said around a half day. Dropped it of at 1030am. Called around 2pm to see how much longer. I was told they got backed up & havent even pulled it in & was told around 430-5pm. Called back at 515pm & was told it wouldnt be ready until the next day. I told them I didnt have any transportation & I was told to rent a car for $50/day. I told them that I didnt have the money & I felt I shouldnt have to pay for it because it wasnt my fault to which he claimed that the condition of my vehicle made it harder to remove parts & took him longer to do & that it may not fix the issue. They did not diagnose the van to make sure that was the problem. Said I called & requested it. & proceed to do the $1000 job & is leaving stranded because they got behind. They just want your money. Its unprofessional for a mechanic shop to not scan the vehicle first & just take someones opinion & run with it. Everytime I asked for a manager they would put me on hold & eventually hang up.

Ro
Review №32

Drew Bullock was a wonderful salesman. The experience at the dealership was great.

Ry
Review №33

Not the greatest experiences with this dealership. Sales was slow when I bought it. Took 5-6 hours. Messed up my name and social. Said I had a block on my credit when I don’t. And the real issue is They’ve messed up my tire rotation twice. I took it back both timesand they still couldn’t get it right. I ended up having to take it to tire discounters twice so they could correct it. And They did it for free both times. No issues.The last time this dealership told me they rotated them how the manual says but thats impossible because the tpms sensors detect and know if they are in the wrong place. Well after taking it back for correction, telling them how to fix it, they did it wrong again and put the tires in the wrong spots again. The advisor told me he couldn’t promise it will be right if they tried to fix it. I’m not sure why, it’s not complicated at all, that’s why I haven’t taken my truck there for anything else but an oil change because I can’t trust even simple things to be done properly and I’m tired of wasting time and being told that I’m wrong or that I brought it in that way when clearly I’m not and didn’t. I drive all the time and I know how my truck functions. But that was the last time I’ll take it here for anything. I gave multiple opportunities to get it right. But they couldn’t do it. I don’t recommend this dealership.

Da
Review №34

Service Department personal were always professional and attentive. Addressed all my questions and fixed the issues promptly.

je
Review №35

Had 2 great men help me. Mathew. 1 sales grew. And my salesman was on spot

Ta
Review №36

Had an amazing experience from start to finish! Straight, upfront and really made a great deal happen for me on my dream Ram 1500 Laramie!!! I love it so much!!! Definitely buying my next Ram from them in The next few years!!!! Thank you Nate!

Ca
Review №37

Salesman was very friendly and never pressured me into buying. I did make a purchase in the end, but without any push or prodding. He was very courteous and knowledgeable and seemed genuinely honest even when the news was not the best. I respect honesty and expect nothing less. Gerry Wood gives it to you straight. That was the case for me at least. I will use them in the future.

St
Review №38

Moved cross country from Washington State and I would have to say that the experience here was a lot more professional, kind hearted and product knowledge was excellent. I will definitely be seeing them in the future for car sales/service.

Ro
Review №39

Oil Change and Tire Rotation - Was in and out in roughly 20 minutes. Very courteous. Will definitely be returning next time.

Jo
Review №40

Inquired on a used 2015 Dodge Durango via online, to only be told that the price was labeled in error and that they would not honor that price if I was an interested buyer. The price jumped $4k, from $27k to $31k and I could not get a straight answer what it was for. If the vehicle is not ready for sale, you should not put a price until it is known what it needs from the shop.

Lu
Review №41

Excellent staff, service, and facility. They’re leagues beyond any other Ram dealership that I’ve been to. If you take your vehicle in for servicing, it’ll be taken care of in a fraction of the time that it takes others. I needed the etorque alternator replaced on my 2020 Ram 1500, which was still under warranty. After receiving the part, they scheduled me to come in, and the entire replacement took about 2 hours. The truck no longer has voltage issues.

Jo
Review №42

I spoke with a sales representative with this store multiple times over the course of a Friday and Saturday regarding my interest in a specific vehicle. I requested that the representative confirm the availability of this vehicle before I made arrangements to drive multiple hours to view and purchase said vehicle. The representative confirmed and we scheduled an appointment, only for me to be told that the vehicle was already sold upon my arrival. At which point, Brett and the sales management team attempted to flip my interest to another vehicle. I understand that the goal is to sell cars, but notification when the vehicle of interest in an appointment is sold would be nice. Honesty is always key. If you dont have a vehicle in inventory, let the customer know up front, and well either move on or work with you in the future procurement and purchase of a vehicle. Thank you for your time and pleasant experience leading up to my arrival.

Jo
Review №43

David Gardner did a great job in the service dept with my vehicle. Exceptional service, good communication and reliable.Brad Wood should learn from him.

Mi
Review №44

Could not ask for more professionalism from when we pulled into their lot, walked in the door, to beginning working up a deal.Very professional from start to finish.

Tr
Review №45

I just want to Brag On David Neal and the staff at Gerry Wood Dodge Jeep Ram, I saw a very eye catching Jeep on their lot while shopping for something else at the dealer next door🙈 when I walked over to lion more closely at this Jeep I felt in my heart it was made for me. They took me for a test drive and I sat down and writhing less than 2 hours papers were signed and keys were exchanged I was on the road in the most beautiful Jeep I’ve ever seen.David was so kind and thorough in every step. There wasn’t not one hiccup during the entire process. Everything just flowed perfectly. I seriously couldn’t be more happy with my purchase tonight! Thank you so very much!!

Br
Review №46

Service was awesome!! They helped us so much and diagnosed and fixed me jeep close to a week when not planned.

Mi
Review №47

The service writer and auto tech did a great job replacing my brake pads, rotors and calipers. Great work!

Mr
Review №48

Purchased a used car from Gerry Wood CDJR and was treated with great respect. Our salesman, Travis was very helpful and the process went just as he said it would. Was there less than three hours and drove our purchase home. Also got to see the 1000 horsepower Hellcat with Petty Garage Performance upgrades. Nice.

Ch
Review №49

Great place to buy a car they work very hard to get u what u need in order to make the purchase very nice and professional!!

Da
Review №50

Bunch of good people to deal with. Wish I could afford a new Dodge Ram from them,someday.

Ja
Review №51

Such a great experience at the dealership on Saturday. I worked with Cory Dangerfield on a used Dodge Ram truck and he was so pleasant to work with. Cory walked me through all of the intake inspection and car fax reports explaining everything in detail with great knowledge. Additionally, he helped find the best deal for my trade in and vehicle pricing. He really went above and beyond. I will definitely recommend Cory and his team at Gerry Wood Chrysler, Jeep, Dodge and Ram to anyone that needs a vehicle in the future.

Co
Review №52

My wife and I checked with several dealers before finding a great deal on a new Pacifica Hybrid at Gerry Wood. We drove out from Durham to finalize the purchase, and the offer sheet we signed was exactly the one we had been emailed in advance. They made the process as straightforward as possible, and we drove off happy customers. 15 miles later, our brand new van started overheating. The way everyone at Gerry Wood dealt with us over the next few days was remarkable. When I arrived back at the dealership with the van on a tow truck and there were no rental cars available, they gave me a new car off their lot as a loaner. When we decided we wanted a different van, they worked with us to find a comparable one at another dealership in Georgia and deliver it to us. Under NC law, our only remedy was having the original van repaired under the manufacturer’s warranty, but the folks at Gerry Wood understood our desire for a van we could count on. (The original van’s idler pulley had been installed incorrectly at the factory, and we wondered whether lasting damage might have been done by the overheating incident.) David Neal, Dillon Brewer, and David Garner showed us the kindness and understanding you hope to receive from friends but tend not to expect from car salesmen. Their integrity allowed us to walk away from an unfortunate situation feeling very well cared for, and that made us incredibly grateful to have bought our new vehicle from Gerry Wood.

ch
Review №53

Everyone was as nice, and as helpful, and patient with us, as they could be!! This is our 3 rd auto from there. We are customers for life!!! U will not find a better staff!!!!

Li
Review №54

Received excellent service at this location. The staff is very friendly and they got me in & out quickly for my oil change.

Di
Review №55

Very friendly and knowledgeable staff. My oil change was done quickly and efficiently.

Ja
Review №56

I love this dealership. Ive bought one jeep and two 2500 ram cummins truck. They have been excellent in the service department very professional knowledgable and eager to help. David garner has been my service rep. He has went above and beyond to help me. I myself prefer this dealership and will buy from them again. There the only place Ill let service my truck or work on it. There warranty coverage has been great and provide you with a rental car.

Je
Review №57

Above and beyond. Kind and easy to deal with. Bonnie is highly recommend, she’s amazing!

Ke
Review №58

All of the staff are very friendly and helpful I have purchased 2 trucks from them and will be back when I need another one

Du
Review №59

Very knowledgeable and friendly staff. Works to get you the best deal around. Will compete with other dealers. A+ Service! We love our new Jeep. Highly recommended dealership.

Ja
Review №60

Ive been to quite a few dealerships over the past couple months. I must say the level of knowledge and respect shown here topped them all. I would definitely send someone to the Gerry Wood dealership over any place in my area. I drove the extra miles since they went the extra mile. From the value out the door to the trade-in, I was impressed. However, the main reason I would go back or recommend is there no-hassle respectful nature of each person I was in contact with. I have nothing but respect and good words for this business transaction and personal interaction.

Ma
Review №61

It was a wonderful experience. I was greeted and my car was serviced very quickly. The staff were friendly and helped me get the best deal on my service for my car. Also, the waiting area was well sanitized.

Mi
Review №62

Entire buying process from initial on line chat to in person sales the staff was top notch. I buy a lot of cars and these folks rate at the very top of dealers in NC.

Ki
Review №63

Went in with a need for a minivan and couldnt have left any happier...had our 3 children with us and everyone made them feel comfortable and not like they were a burden. Upon arrival, Brett immediately greeted us and held the door open while we all walked inside. He let US take the lead. We didnt feel like we bought a vehicle when we left (2020 Chrysler Pacifica Touring Plus). Brett, Jordan and Gerry were all extremely personable and professional. What set them apart the most was the understandingness toward the fact that we had we young children to feed (and one to give a nap) and they continued to work diligently for us despite us needing to go home for a few hours. We were happy to come back in and sign paperwork! I dont think well purchase from another dealership unless we move too far out of the way.

So
Review №64

Had the pleasure to meet Brandon Spenard and Austin in July this year after buying a brand new Ram 2500 HD from Gastonia CDJR. Unfortunately, Gastonia services and parts department have been less than helpful in regards to my needs to further equip our truck. When I needed upfront, a quick turnaround on a tonneau cover, Brandon stepped up and with help and the one of Austin got me in and out on a Sunday. While Gastonia CDJR is way closer to us, I will continue to drive the extra miles to service and buy my accessories and parts from Brandon at Gerry Woods CDJR. Brandon product knowledge, accountability and extreme customer focus is what sets apart a dealership. Austin who works for Brandon is at the image of his leader/manager - accountable, dependable and highly knowledgeable. CDJR Gastonia has a huge inventory of cars and trucks, their service and parts department is unfortunately sub-par. Gerry Wood inventory might not be as good as Gastonia but their service is second to none. I highly recommend Brandon and Austin at Gerry Wood CDJR.

Lu
Review №65

Good place to buy a vehicle 👍 Ask for David

Su
Review №66

I used Gerry Wood service to service my Jeep for the first time and had a great experience. They were fast, efficient and professional. They had me in and out in under an hour. I have never experienced this with other Jeep dealership that I used in past. Monica, service adviser, was great with checking on me and keeping me updated. I would highly recommend them and will be using them again in future.

Te
Review №67

Be careful. Went in for oil change. They stated I needed brakes on front asap and rear brakes soon after. Took to another shop to let them look at the brakes. They stated I had plenty of life left on them. At least 50% life left. So always get a second opinion before letting them do the work.

HU
Review №68

If you are going to buy a car from there DO not deal with JC, he is not professional, disrespectful, 0 manners. I had to talk to his manager Fred (great guy) to get things going. I bought a car from them and he did not bother to show me how things work in the car (common courtesy) and DID NOT fill the tank, I left the dealership with the gas light ON.The finance manager is really a good guy and professional.

Ho
Review №69

Gerry Wood CJDR is definitely the place for great service! I truly applaud Brandon and the team for treating me like family every single time my truck is there for service. I will not trust any other dealership with my vehicles.

By
Review №70

Take care of business, very professional and trustworthy.My go-to spot for our vehicle maintenance.

Kr
Review №71

They are the greatest Dodge dealership ever. That dude Austin hes a great person. They took care of me when other Dodge Dealership stole things out my car and leave there trash in the inside of my car like High Point Dodge NC. Thank you Gerry Wood Chrysler Dodge for taking care of my car. Thank You Austin!!

Ta
Review №72

My experience was good. There were a lot of moving parts as I found the car online and had to drive @3 hours to get it. The sales people were pleasant and I validated we really do live in a small world. My niece loves her 2018 Jeep Compass and likes the features.

Fr
Review №73

Just bought a 2020 Chrysler 300s v8 from Nate Upright. Listen, wonderful stressless process. Nate being a car guy helped me make the best sound decision without applying any pressure simply told me the truth and put my best interest forward.

JE
Review №74

When driving around in a performance vehicle, I expect nothing but the best in customer service. Austin in the service department provides just that. He is very knowledgeable and knows the level of service I expect. Not sure what the technicians name was who last worked on my vehicle, but he was also professional and made sure the repairs were completed and completed correctly. He left no evidence of the work completed and the job was a messy one Im sure. Only complaint is not related to the dealership personnel but it would be nice to have loaner vehicles to eliminate the hassle of dealing with Enterprise. I live roughly 3 miles from a competing dealer, but I will continue to drive the 23 miles to have the most professional and stand up guys work on my vehicle. Thanks Austin for all you do!!

Mi
Review №75

Service and detail was performed quickly and I was kept informed even though I was not there...really good job on the detail service.

St
Review №76

Great place to buy a car. Bonnie was amazing. I recommend Gerry Woods Dodge to everyone.

Ch
Review №77

Had to have a spare key made for our van. Their price was the best around, the people were courteous and knowledgeable, and they had my van ready when they said they would. I would definitely recommend them.

mi
Review №78

Service dept at Gerry Woods Jeep is top notch. Was in for a small upgrade to my gladiator and staff was beyond helpful, knowledgeable and friendly. Clean facility with nice waiting rooms, service was fast and reasonable priced.

Lu
Review №79

I called and had an appointment the next day. They immediately called me once they found the problem and let me know how long it would take to fix it. Austin explained what was wrong, quoted me a fair price and had it fixed the next day.

D
Review №80

I have purchased two Jeeps from Francis now and he is wonderful to work with.

Fr
Review №81

Always helpful! Excellent service center

Ch
Review №82

Here for my Jeep Grand Cherokee Service. Its the only place that I trust. Have been coming here for 11 years

K9
Review №83

Went to Gerry Wood Dodge to buy a specific New 2019 Dodge Charger Hellcat. Wasn’t able to make that sale happen, but they had two new 2019 Hellcats and my salesman Brett Holder went to work on seeing if he could make the other Hellcat work within my budget. THEY DID! In the end, I ended up with a VERY NICE New 2019 Dodge Charger Octane special edition Hellcat and was very thankful for the extent that the sales and management staff went to, to make sure I was happy and left their dealership with what I came to do! I can attest to, if you take ANY reasonable offer to Gerry Wood Dodge in Salisbury NC, they’ll do everything in their power to accommodate you! Go see Brett Holder and the team at Gerry Wood Dodge if you’re in the market for a new car and let them work for you too! You won’t regret it!

Mi
Review №84

Friendly Service Department and cashier personnel.

mi
Review №85

Very professional and courteous. I will definitely continue to use Gerry Wood. They are helpful and seem quite knowledgeable about my vehicle. I would recommend them to everyone. Keep up the good work!

Ro
Review №86

Best experience and customer service

Au
Review №87

I’m very pleased with my new car.Our experience was great and our sales person David Neal was very informative and knowledgeable. He showed us why we didn’t need to shop any further.I would recommend Gerry Wood to family and friends.I loved banging the Gong!!!

Me
Review №88

Highly recommended! From my experience, Austin and the rest of GerryWood staff goes above and beyond in order to satisfy customers!

Bo
Review №89

The staff at Gerry Wood is very polite and professional. They are excellent at explaining any issues with my vehicle. I have always been pleased with their service. I appreciate the fact they are thorough and always explain costs before any work is done.

Hu
Review №90

Just wanted to take a minute to say thank you to nate and jerry for helping us purchase our new ram 1500 ecodiesel !!! we love our new truck and the purchase was seemless !! we recommend this dealership if you need a new vehicle !!!

Ke
Review №91

They take of there customers really well.My challenger has been serviced here since 2016.

Vt
Review №92

Friendly staff. If you have less than perfect credit this dealer can help you!

Ga
Review №93

Very pleasant. Very professional for a 🚗 dealership. 😊 Thanks

Jo
Review №94

Two words, honesty and integrity. The most straight forward buying experience ever.

Da
Review №95

We had an AMAZING experience with Gerry Wood auto on Sunday!! Everyone there was extremely friendly and welcoming!! Our sales representative was Zack Rich, who was very enthusiastic, knowledgeable, helpful, and friendly. He was NEVER pushy, which was much different from other experiences we have had with other Automotive dealerships. We even expressed our concern about the trade in amount we were getting for our 2011 KIA, and he immediately went back and came out with a better offer. Thank you to Jordan Mammano, who worked with us on the financial side. He, also, was very friendly and extremely knowledgeable. AGAIN, NOT PUSHY at all!! He explained everything in full, and did not try to talk us into buying all the EXTRAS we have not like with other places. He explained them, but did not push! He tried his best to get us through the long paperwork process as quickly as possible. We will definitely come back to Gerry Wood Auto to purchase our next car!! BEST EXPERIENCE WE HAVE HAD!!!! Thank you ALL!!

Ni
Review №96

Stopped by for my 30k Mile Maintenance. Set an appointment up online for 7:30 AM. The awesome service crew had me in and out by 8:15 AM. Great service and friendly staff.

Ph
Review №97

I recently went to Gerry Wood Dodge in search of a new car. I was greeted by Francis, a Sales Professional at the dealership. I had very specific tastes and desires for the vehicle I wanted and while Gerry Wood did not have the exact vehicle I wanted, Francis did the research and found a vehicle that fit my preferences exactly. The car was secured and delivered in less than 24 hours to the dealership and I picked it up the next day. I cannot say enough how much care and time these guys take in satisfying your every request. After my experience at Gerry Wood, I dont know if I will be able to buy from another dealer.

Tr
Review №98

Great customer service and nice waiting area

M.
Review №99

Very good dealership, would recommend anyone using this dealership to purchase a car. Will probably go back to purchase my third vehicle from this dealership. Always kind and courteous. Service department is great.

Mi
Review №100

I was in a position where I was in need of a car and I had shopped at other dealers with nothing working out, promises to call back but no call back and seemed as though they werent wanting to sale a car. Well I couldnt be happier that it didnt work out because Bonnie and all the others involved in my purchase of a brand new car at Gerry Wood Chrysler Dodge Jeep is the best. They were helpful and worked diligently to get something done and had amazing customer service and kept in touch and kept their word. I wouldnt recommend anywhere else anymore.

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100 Photos
100 Comments
4.5 Rating
  • Address:525 Jake Alexander Blvd S, Salisbury, NC 28147, United States
  • Site:https://gerrywood-dodge.com/?utm_source=GMB&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 704-508-4660
Categories
  • Car dealer
  • Chrysler dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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