Took my bike in for a tune up last Saturday. This was the first time I visited the shop. I was greeted very nicely and received excellent customer service. Picked my bike up late Monday evening and it rides better than the day I purchased it. Very knowledgeable staff and honest with what i best needed to improve my bike. Hands down Iβll be doing repeat business with Skinny Wheels Bike Shop. Hats off to the staff and mechanic! π€
They did a great job I was looking for a working bike I didnt mind how it looked so they fixed up my bike and made it work alot better as well as have me a discount from the original price so I appreciate this
New to the area β¦ first visit. Went in to get a tubeless tire repaired and was very impressed with the shop and staff. They took the time to give us some advice on where to ride which was much appreciated.I believe weβve found our new bike shop!
Really down to earth and friendly mechanics who know what theyre doing. My bike work was done the same day, for a very reasonable price. The shop also stocks parts such as stems, seats, pedals, and other related necessities that make riding more comfortable. I highly recommend!
The shop was very clean and the workers was very knowledgeable and friendly. They listened to what I was telling them and they explained what was wrong with my granddaughters bike. They fixed it and it did not take long. I would recommended this business to anyone looking for bicycle repair. Their priceing was very reasonable.
If you are looking for a bike shop, this is a great option. Eric and Scott have provided excellent service with all my bike needs. Services provided to me: Wheel change, tire changes, bike fit, accessory recommendations, maintenance classes, text updates with my bikes status and any questions I may call with. Thank you Skinny Wheels.
This is a great shop to visit. I appreciated you guys helping me out today. I will be returning again soon.
If you need a reliable, kind and efficient place to get your bike serviced or need equipment. These guys know there s ty off, never to busy to answer a question or take a look at your bike . I have been coming to them for a few years and never been disappointed. If you want a reliable place to bring your bike and the work to be done right these are the guys . Keep up the good work .π
I went in to ask for some opinions on my bicycle, Eric took the time away from the schedule to answer my questions. After I left the store he also research some parts and got me together a quote while I was away. He gave me a call and talk to me about my options. Completely blown away by my first experience, these guys are a really great bike shop.
These guys are the best. Brought three bikes, which they handle all of the maintenance and repairs. They go over and above to give you a good buying experience.
Friendly people and great serviceYou guys are awesome. Thank you, Eric. Hope your bike packing trip is dry and amazing.Thank you, Scott.Blessings on you and your shopππBTW, Koco Java was great. Went there twiceππ
Ask nicely and for the right price you shall receive. Loved my experience at this store AND my bike looks great and rides wonderfully. Thanks guys!
I took my bike in to get new tubes and tires and a tuneup and they had it completed by the end of the day. Fast service is always a plus.
Always very helpful, great turn around time on repairs and always do a great job.
Fast and friendly service. The workers were very knowledgeable and patient.
Skinny Wheels has kept both our bikes in top shape for over 6 years now. We wouldnβt take our bikes anywhere else. They do great work at extremely reasonable prices.
Great customer service, they were able to fix my busted tire and give me new tires in less than 30 minutes. Very impressed with their work.
Its was Great to find a knowledgeable and honest bike shop where they can actually figure out whats wrong with your bike.,I will 100% continue to use them from now on,!
A lot cheaper than I was expecting and fast too
Best bike shop around, always have what I need and some of the nicest people you will meet. Very knowledgeable and helpful...
The associate was super helpful. He made sure I had everything that I needed!
Great and fast tune up service on my road bike.
You guys are great! Thanks so much for your professional and maintenance on my bike! I recommend anyone to check out this shop for all of your bicycling needs, including the upkeep and service of your bike.
Great service department, great technical support/shop talk. I always feel well informed by anyone that is working. These guys do it right and treat you like family. I couldnt recommend any one place in Salisbury more than Skinny Wheels!
Love Skinny Wheels! Local bike shop with a great inventory and knowledgeable staff. I have several bikes ranging from modern carbon fiber to classic 60s. Theyve kept them rolling and shifting smoothly for years. They also have group rides for beginners to expert. Nice to have a local shop that so involved with the community.
Skinny Wheels is a great local business and shop! I began with just wanting a nice commuter bike, which he did an awesome job helping me with. Months later I was interested in getting into road biking and he helped me find a good intro level road bike! He never tried to oversell me and let me go at my own pace. He also encouraged me to join group rides. After several months of that I became hooked. Skinny Wheels cares about the community as well. They are involved in local downtown development and sponsor events when they are able.
These guys are awesome! Forget the big box stores, shop small and help support them! Integrity and honesty you wonβt find most places!
I went in window shopping for a new mountain bike, and Eric took the time to answer all my newbie questions. Went in a couple weeks later with more questions, and Scott not only took the time to answer my questions, but stayed a little past closing time to help me purchase my new bike. There was no pressure to upsell, and the prices are reasonable. I had a couple minor issues with the bike from being a new rider, and took the bike back a couple times to have them addressed. Not only was I greeted by name both times I came into the shop, the team went above and beyond to take care of my needs and help me correct them. Excellent experience with Skinny Wheels, I wont be shopping anywhere else.
Very experience and knowledgeable staff! Would recommend!
Eric and all the folks at Skinny Wheels Bike Shop were extremely helpful in helping me select my first mountain bike. They were extremely knowledgeable and did not try to over sell me on a bike, they made me feel very comfortable in choosing a bike. Im extremely happy and excited about this new outlet for exercise. I would suggest that if you are looking for a new bike and want to deal with folks that are interested in you getting what you need and want in a bike, go to Skinny wheel and see Eric.
Guys will go out of their way for you. Friendly, theyll attempt to find you exactly what you need and order something if what they have isnt it. I have known Eric for several years now and will continue to go to him. They do great work and all a reasonable price. I have moved from Salisbury to Charlotte but like all the others in the last several years, Ill be buying my next bike from Eric.
Best bike shop in town and really good prices. I just got a new chain for my bike and it rides so smooth now then what it did before. 5 star
Without a doubt the best bike shop in the area. I would never consider anywhere else to buy a bike! They have the best quality bikes and an excellent service department. If you are thinking about buying a new one or need your bike worked on you need to check these guys out!!
Skinny Wheels is the best bike store! The owner, Eric is very knowledgeable about bikes and is passionate about biking. He helped me pick out a bike that was just right for me and that I could use for years to come. Eric goes above and beyond by even encouraging and making available to the community several different levels of weekly group bike rides. Biking is more then a business to Eric, its a way of life!
Awesome bike shop. They were recommended to me and I couldnt be happier!! I went to a couple other bike shops local to my home town and they have nothing on the customer service provided by the staff at Skinny Wheels Bike Shop!! Very knowledgeable and very patient with me as I am slow to make a decision and had 100 questions as a beginner. I bought a Cannondale Synapse and love it. Save time and start here and you will not be sorry, great selection and great prices.
Bought a nice road bike, trainer, and several accessories here. Also started doing group rides and hope to join them on Zwift. Lots of knowledge without the attitude. Honestly great people.
Friendly staff. They had what we needed to fix up our older bikes and good prices as well.
Excellent service. We purchased a bike for our teen online. The wheels were a mess. The gentleman fixed it up at a reasonable price.
This shop is a great asset to Salisbury, NC. Great selection of bikes, accessories, tools, & parts at reasonable prices. They repair bikes as well, do a professional job, and quick quickly. They offer great information and help whether youre new to riding or not. They can help find the right bike for you. They are also big advocates for the bicycle community as a whole. They get involved with the community, help support and grow it, and promote bicycle safety and laws. Whether you need something as simple as a tube for your tire, some lights for your bike, cant figure out that weird noise from your bike, or need a new one. These guys have your back.
The owner, Eric, stayed late several times to accommodate my work schedule and help find the perfect bike for my needs and budget. He and his brother Scott, the mechanic, both went out of their way to make me feel welcome and get me the bike I needed and the setup right. I look forward to future business!
Very knowledgeable bike service and repair. Great selection of bikes. We are very happy returning customers!
My boys at s.w. know all forms of bicycles and cycling, they also dont intimidate you like some places do. The products are plentiful enough to find what you need nearly every time and when you leave youre happy and more knowledgeable than you were walking in. They deserve every bit of Salisburys bike business because they know the art of having a successful, reliable family owned store.
I brought in an antique bike in rough shape and I was helped immediately. The customer service is unparalleled. The one part I needed that they didnt already have in stock was ordered, and the labor costs were minimal on the actual repairs. The thing that impressed me the most was how all my questions were answered patiently and knowledgeably. I highly recommend Skinny Wheels!!!
I bought my first road bike from Skinny Wheels a year ago and couldnt be happier! They helped answer all my questions and I never felt pushed to buy. I have been riding my bike nonstop since, and I keep coming back to the shop whenever I need my bike serviced. I have had an excellent experience everytime.
Good customer service. They were very willing to work on mounting my tires correctly and ensuring proper tire pressure.Seems to be geared more towards road bikes than mountain bikes, but are very capable of servicing both groups.
Very helpful... service is great with all the latest information on the top brands....a real value on the top of the line bikes.... I love you skinny wheels!!!
Very chill, laid back people. They have always been super helpful with any question or concern Ive had.
Customer service at its finest!!! I have bought 2 bikes at Skinny Wheels from Eric. It was the absolute best experience I have ever encountered. I knew nothing about cycling and had never bought a bicycle outside of a Wal-Mart. I primarily rode for leisure while camping. I happened upon his store while walking around downtown Salisbury. Once entering, I was respectfully greeted. I stated that I was just browsing and he accepted my response and told me if I needed any assistance to just let him know. I wound up having a ton of questions. Eric was able to answer all my questions. He also listened to my riding interests. By all means, I am not an Olympic cyclist nor do I have any experience. The first bike I bought was a hard back mountain bike. Eric told me about a fairly novice-Intermediate trail that was close to my residence. I tried the trail and loved it. I went back every weekend to ride it. About a month later, I went back into Skinny Wheels and was greeted by Eric again. I bought a road bike that day. I then started road cycling with Erics group rides on Wednesdays and Saturdays. I really enjoy the fellow cyclists that come out to ride. Eric is a great host! I have been on several of his Wed and Sat group rides. He doesnt leave anyone behind. He is an exceptional motivator! As a result of walking into Skinny Wheels and meeting Eric, I am hooked on cycling and have met several people to ride with weekly. I have also been helped by Scott and have had exceptinal experiences. Scott goes above and beyond to understand what you need and strives to assist you to the fullest. As a result of my first cycling experience, I am very biased toward Skinny Wheels because they have set the bar quite high, in my opinion. I would recommend them to everyone!
Staff is friendly and knowledgeable. Prices are reasonable. Theyll usually order me something if they dont have it in stock. For. Such a small store, selection is pretty decent.
Down to earth staff. They have always done a great job with any maintenance or repairs on my bike. Nice to know there are still shops like this in our community
Nice little shop with friendly and helpful staff. Rented a couple bikes from here to explore the area and get in a little exercise. Very positive experience.
Friendly folks. Always helpful with repairs. Real passion for cycling and community support.
Have always been impressed with the way they truly do seek to serve and satisfy. Highly recommend them.
I got excellent service here and Im very pleased with the work they have done for me.
Great service! Very friendly and professional staff!
Awesome deal on my new GTGrade!Thank you to the knowledgeable staff at Skinny wheels!
Most helpful staff ever!Very willing to help me to find the perfect bike that was in my price range.
Very unsatisfied with the customer service in the store for a $400 bike you wouldnt think that a week later and be broken from just normal riding no better than Walmart dont waste your money or your time absolutely have no idea what the hell theyre doing own the bike for a week and They kept a restocking fee of 20% Will not ever use in the future and dont recommend anyone to use them
Half decent selection but not too sure about the service department
Good local bike shop that does good work.
Great place to bring a bike in need of repair!
Friendly, quick, and helpful family owned bike shop.
Just a quick supply stop, but enjoyed the conversation
No parking, no inventory .
My friend took his wheels up there for them to seat some tires and then he retapped them when my friend told him to but they didnβt take the old tape off and the new tape leaked air along with them messing up one of his tires and denting his rim at multiple spots
My favorite bike shop
Not much inventory on hand, but friendly customer service
Very professional