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Pohanka Toyota of Salisbury
2010 N Salisbury Blvd, Salisbury, MD 21801, United States
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Pohanka Toyota of Salisbury
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Au
Review №1

Great experience overall. Blake took great care of us and was very easy to do business with. Nevermind his drawer of adult onset diabetes AKA his candy drawer. This will make the fourth vehicle I have purchased from Pohanka Toyota of Salisbury, three for my company and one personal.

Jo
Review №2

Great service! Got my timing belt and water pump replaced within 5 hours! Melissa Williams is a true professional and such a pleasure to work with! 5 stars all the way! Thank you Melissa!

Va
Review №3

There were very polite and helpful. I recommend them highly to get a car and service.

Be
Review №4

I drove an hour and 20 min from Eastern Shore Va to get my truck looked I was very disappointed when I got there how I was treated by the lady she was very unpleasant and rude with an attitude and after telling her my truck issues and told her the person I talked to the week before yo have me bring it in, she told me the person was not going to be in all week and acted like they did t want to see what was wrong with my truck telling me they were short staffed, I have had wonderful service in the past years with you all, but I didnt like how I was treated being a Toyota Customer the customer service I got sucked from the beginning when I showed up, and was not helped to my full potential needing my truck looked at to see what the issue s were terrible service! For the time I wasted bringing my truck up to hopefully get helped .

Ja
Review №5

Helpful staff. No pressure sales. Well see what happens when that new truck is delivered to the store.

Sa
Review №6

I had an originally bad experience at this location, but thanks to a great GM who made things right, I am happy to change my review to 5 stars. I appreciate all the effort Mr. Donaway put into making this right. I would return to this location for service or maybe sales someday in the future, I will definitely try to schedule my service and use their complimentary loaner service. Definitely ask about it :)

Ki
Review №7

I am so Happy Shane Leatherbury replied to an inquiry I sent about a truck. He is top notch with top shelf service. Super easy and relaxed is how I would describe Shanes professionalism and attitude. He replied to any question I had and even after I canceled several appointments to test drive a truck it was No Worries as his reply. He wasnt finished until I was happy. I am a small business owner and I wish all my employees where a Shane Leatherbury! In fact I think everyone needs a Shane Leatherbury working for them. Hes an Allstars at everything including an NFL career. SHANE LEATHERBURY FOR PRESIDENT!!!! I went in looking for a truck and I came our with an amazing Tundra and a friend. Thank you Shane for making the whole process awesome and I am a better person just for knowing you.LADIES SHANE IS SINGLE, HAS A JOB, CAR, HOME, A DOG 🐕, AND A LONELY HEART SO COME SEE HIM A POHANKA TOYOTA OF SALISBURY.( Shane, I dont know if your single or not Oops. If your not tell your lady Im sorry. If you are you can thank me later 😉 😉

Ru
Review №8

The only place to buy. Pohanka of Salisbury. The Best.

Ro
Review №9

This dealership has it together! From the time I pulled up to the time I drove off. I was greeted with a guy that was parking the customers cars. He asked me to stay in my vehicle until a service person, could talk to me. 30 seconds later Kyle appeared. He was Courteous, well spoken, and extremely patient. I will never be able to duplicate this experience unless I come back for my next oil change. You guys should teach a class on merely Customer service! Bravo and best of luck in this next year.

Am
Review №10

The best buying experience. No hassle no gimics hidden fees no pressure. I told my salesman Gerald and sales manager Will what I was looking for and requirements and boy did they get the job done. Found me the exact truck I wanted. Im in central Jersey own an Equestrian farm and have 3 small kids so traveling out of state was not happening. I trusted them 200%. They delivered the truck to me and also too away my trade in on my suburban. If youre looking for a trustworthy place to car shop. I would only go threw them from now on. Thank you so much again for this awesome experience.

Ti
Review №11

This has been the absolute worst car buying experience. First, the car my daughter saw online for one price one of the sales managers tried to up it and act as if he didn’t know about the original price online. So I had to go above him to talk to the General Sales Manager. When we got there to purchase the car she wasn’t able to take possession of it because it was getting painted and inspected. At the time they only had one key and I had them to put in the paperwork that they owed us the car and 2 keys. When they delivered the car and picked up the check from our bank it was another issue. They didn’t have the key I would need to buy it and get reimbursed. Now almost a month later, I have still not been reimbursed and the only person during this process that has been helpful was a lady named Felicia who promised to give me a call back by Tuesday after she researched it. I would definitely not recommend this branch at all. Go to a different Pohanka and hopefully you will get that friendly transparent service mentioned on the commercial. Absolutely disgusted!!8/24/2021Get notice from MVA about my insurance which I have, but the kicker is that it has a tag number on the notice. She is still riding around with her temporary tags from the purchase. No one contacted about tags coming in to pick up or anything. And the tag expiration is May 2023. Where are my tags Pohanka? Called in again today of course “They’ll call me back.” And I didn’t even say anything about my registration paperwork being completed wrong. I just fixed that directly with my credit union. Positive note I did get reimbursed from above right after my review. Maybe my luck will continue and I’ll get the tags now. And lastly so you don’t ask again Pohanka I WILL NOT BE REMOVING OR EDITING MY REVIEW!!!!! Just want my tags!

St
Review №12

Two times in the past year we stopped in, told them what we wanted and they made it happen. No pressure at all from them and they even stayed late for us both times. They set the bar on how buying something expensive should be. If your shopping, stop in and see Vincent and the team, you will be happy you did

Me
Review №13

Had a great experience yesterday purchasing my daughter’s first car here! Staff were friendly, fast and attentive especially our sales representative, Trevor Wayne Howard. Will definitely come back. Thank you all again!

Ma
Review №14

I just purchased a 2021 Avalon Hybrid Limited from dealership. My salesperson, Suzanne Young, was great. She not only helped me get purchase the car I wanted, she even checked in after the purchase to see how everything was working and if I had any questions/issues. I highly recommend Suzanne if you’re looking for a Toyota. The entire process was painless.Thank you Suzanne!

Gl
Review №15

Our initial intention for visiting Pohanka Toyota in Salisbury, MD, was to test drive and evaluate a Hybrid Highlander as part of our decision to select a 3 row SUV. We really had no intention to make a purchase at this time. Even though we are Florida residents, our experience with Gary Herr was so positive and rewarding that we decided to buy a new Highlander.Pohanka worked diligently to obtain and prep the vehicle to ensure it was ready by the time we left the state. Pohanka took care of all necessary paper work to complete the out of state purchase.Gary Herr spent a lot of time with us reviewing the vehicles and the differences between the trim levels and answering our questions and concerns as we went back and forth trying to decide which vehicle to purchase. Gary kept in contact with us and updated us on the progress.We are ecstatic with our purchase!

Mi
Review №16

So happy with the service I received from you guys; the whole team seemed polite and friendly. Your greeted as soon as you walk in! 😃 However I was assisted by Josh; who was extremely nice, understanding and accommodating. Car buying can be a lengthy process....but it was short I told him what cars I was use to driving and he selected a few on the lot to choose from...I fell in love with the very first one...and it was in my price range....Im a happy first time customer and Ill definitely will be coming back in the future.

Ka
Review №17

EXCELLENT!!! David Brooks was my sales person at Pohanka in Salisbury.Due to the Covid pandemic I was not interested in going into the showroom for any length of time and asked David if we could negotiate my purchase over the phone. He made it simple, straightforward and offered to deliver the car to my home to avoid coming in. Since I was a Highlander fan and knew the car, I did not need a test drive. I wanted a hybrid this time and I am SOOO THRILLED WITH THIS CAR!!I used to get 26 miles to the gallon in my last car, a 2013 Toyota Highlander. This car is a 2021 Hybrid Highlander and Im averaging 38 miles to the gallon!! David is the best. He answered calls, followed up on questions and was quick to respond any time I needed him.He even sent me a hand written Thank You note for the purchase.In addition, A HUGH SHOUT OUT TO THURMOND, the General Manager.He is AWESOME TOO!!Thank you to the team at Pohanka!!Kathy Madden

Sh
Review №18

They could handle business a little better, and making the customers feel more comfortable and not sell lemons to hard working ppl with families the relie on their cars when they go buy them!

Da
Review №19

A couple weeks ago my father and I purchased a 2021 Toyota Corolla. As soon as we walked in the door Gerald greeted us and helped us all the way. We couldn’t be happier with how the sale went. Thanks again!

Yo
Review №20

They have a great staff! Make sure to ask for Luz Masariegos if you speak Spanish. During this pandemic they have stayed very clean and safe. They as well have great quality vehicles to purchase. Go check them out!

CH
Review №21

Gary did a great job I was in and out. He helped me get a great car. I am going to tell everyone if they need a new car ro go see Gary. I could be happier.

Ri
Review №22

Had a very pleasurable interaction with Pohanka Toyota. Josh Sandusky made my experience at a car dealership very entertaining and educational. Josh has been professional and courteous with a no pressure attitude which was very refreshing and made for an enjoyable experience. Definitely Recommend asking for Josh for car buying needs.

R
Review №23

Their website shows cars on it that they dont have there.Cars supposedly coming in?Waited 15 mins for someone to bring the 1 car they did have there around to the front, but it never showed up.

Vi
Review №24

I was not excited or even happy about getting a new car. in fact I was a little apprehensive because I was worried that I wouldnt be able to afford the payment. But Gary Herr help me by being so pleasant. He was upront about the trasaction. He patiently explain everything and did not try to talk me into anything with out making sure that I understood what he was telling me. I must say that I was in a better mood when I left. I am happy with the deal that I recieve and Im glad that I decided to buy my car at Pohanka Toyota Of Salisbury. Thank you guys.

La
Review №25

I was told by Toyota, that the work would be done in one hour. Dealership told me it would take 3 hrs . Dropped truck off at 9 got a phone call it was done a 1300

To
Review №26

I am looking to buy a new Supra in the next few months ( I am currently preparing my house for sale). I talked to Josh Sandusky and he was very helpful and knowledgeable. He exceeded my expectations and offered an excellent sale price. I look forward to buying my new car soon from Pohanka Toyota.

Kr
Review №27

Lets just say that we are that family this poor kid thought hes have an amazing first sale. Haaaaa, lets just say that Ryan will know ALL of the ropes after us being there today. My mom got a new 4 runner, and absolutely loves it! While waiting, my little one, who is 8 was amazing. The sweetest thing happened to my son, thanks to the manager. We are extremely grateful! We will be back when Im ready for my car. Thank you guys so much

Da
Review №28

Easily the best car buying experience I’ve ever had! John Arieta was amazing to work with, he made the whole process as easy as can be. I had a million questions and he was extremely helpful throughout the whole process. I got into an accident on March 4th and my car was totaled, he had me in a brand new car today only 2 weeks after my accident! I told him everything I needed and my budget and he didn’t disappoint with all the options he gave me, I ended up going with a 2021 Toyota Corolla! John seriously is the best salesman I’ve ever worked with, there was no pressure and he made sure all my needs were met before I left the dealership. He sold me my last car, and he sold me this new one as well, and I will 100% without a doubt come back to him whenever it comes time for another vehicle. I recommend everyone I know looking for a vehicle to go to John because he never disappoints!

Vi
Review №29

Thanks Alex Babayed for my truck. Good sales men feels like your talking to a friend. Definitely will be sending my friends to him for their car needs.

Ni
Review №30

Came to check why I have the tire sensor on and they told me my tire has a lick and that’s what they did.. this place is really useless doing this kind of stuff

Li
Review №31

David Brooks helped get us into a brand new Tundra. He made the experience easy, and we got a good price. Very happy with our shopping experience!

Da
Review №32

I bought my 2020 Nissan Sentra back in May of 2020 and I can easily say it was the best and easiest decision I’ve ever made thanks to John Arieta! He was beyond amazing to work with and I recommend him to anyone and everyone that’s looking to get a new car! John was extremely professional and handled everything in such a timely manner, I was in and out within an hour! Not only was he able to answer any questions I had, he made sure all of my needs were met before I left the store. When it comes time for my next vehicle, I’ll be sure to go back to him!

Ty
Review №33

Really nice place to buy a vehicle

He
Review №34

My husband and I had a wonderful experience at Pohanka Toyota of Salisbury. Alex was very helpful helping us find the perfect vehicle for our family! We love our new Sienna so much! Thank you!!

J.
Review №35

Carson was a knowledgeable salesman that walked us step by step through the process step by step couldnt have asked for a better and smoother experience-- we will definitely be coming backlove our new car so much-- CARSON WAS THE BOMB

pe
Review №36

Josh Sandusky went above and beyond the call of duty, to ensure our deal was satisfactory. He offered a very generous amount of time to find the right vehicle and that it was tip top once on the road.

Wa
Review №37

We just purchased a certified used mini van and Josh Sandusky was very patient with all my questions and helpful differentiating between some other options we were considering. He saved us a lot of driving to go see another minivan that we also had eyes on. Very friendly and helpful.

Li
Review №38

John helped us for weeks trying to find us the perfect van for our expanding family. When we finally went it to look at one we ended up with a brand new Toyota Sienna, something we didn’t think would be possible. Thank you Jarieta !!

Ch
Review №39

John Arieta was the man!Made my purchase so easy and quick.Found me the perfect truck, even held the truck for me while there were better offers coming in.Definitely earn my business in the future.I think they call him John the Van Man haha.Highly suggest asking for him for you next vehicle search and purchase.

Sc
Review №40

Kaleb made my experience almost in and out. My 5 yr old didn’t even get bored. Got a amazing interest rate and a good price.

Ре
Review №41

I’ve had such a great experience at Pohanka Toyota of Salisbury. Thank you Alex Babayed for helping me! He was extremely helpful, what made the process even easier he was able communicate in Russian and English during the purchase of my car. I was looking for a brand new car with all the “ fancy”stuff and I got this! My beautiful Toyota RAV4 Hybrid! Thank you Pohanka and thank you Alex!⭐️⭐️⭐️⭐️⭐️

An
Review №42

I went to pohanka Toyota dealership to buy a new 2021 Camry I worked with a gentleman named Carson. He was absolutely unequivocally a lifesaver. He put the work in he was honest he was articulate and he walked me through all of the details and made it happen for me. I couldnt be happier. I highly recommend going to Carson if youre interested in buying any Toyota from pohanka Toyota he is hands down the best there. Hell put the work in and hell make it as easy and stress-free as possible hell make you feel comfortable and hell explain the process in laymans terms so you can understand exactly whats going on. Tell him Andrew Raines sent you.

Br
Review №43

Kaleb Cline is my new go to for a new vehicle. He made my purchase as painless as possible and quick. Was on a tight timeline and he made sure I was in and out. Highly recommend him and Pohanka Toyota for your next vehicle.

Ge
Review №44

Alex Babayed was great and very helpful. We walked away with a brand new 2021 Camry and couldn’t have asked for better service. We will be going back for the next vehicle

An
Review №45

I purchased a Jaguar F Pace in December 2020 and my salesman was outstanding to say the least.His name is Marquis Robins and he is very knowledgeable and extremely pleasant to work with.

De
Review №46

When did get a oil change on my new new truck and they found a problem a couple problems and they fixed everything and out the door I went happy they found it.

Ca
Review №47

I had no plans to purchase a new car in a pandemic so when a fender bender turned in to a total loss of my Camry, I was devastated and overwhelmed.Thank goodness for Pohanka Toyota of Salisbury. I worked with Ryan DeVage (sales) and Jeff (finance). They were both incredibly helpful and patient while I navigated the purchasing process. I am incredibly happy with my new 4 Runner and thankful for the professionals at Pohanka Toyota!

Ji
Review №48

I had bought a 2020 Camry in June. I was not happy with the car or the service that I had originally received. I swore I would not ever buy another Toyota or deal with Pohanka again. Then I had a phone call from Thurman, the General Manager, at Pohanka Toyota. He actually listened to my problems/complaints and had me come in so he could solve my problems. I went in and between him and Ryan, I left a very satisfied customer. They have now instilled a sense of security and trust that had previously been damaged. I would like to thank both of them for their kindness and help. They are both WONDERFUL. If you need to get a Toyota, I would make sure that Ryan is the one to sell it to you!!

su
Review №49

CJ was excellent and attentive to what we wanted. NO PRESSURE!! Love our Camry!

Ja
Review №50

Helpful, honest, good people.

Mr
Review №51

Just shopping around & the sales man was very knowledgable & patiently assisting in the pouring down rain. I have my eye on something so well see. Very nice staff also. Five stars!

Ca
Review №52

Great experience! Meghan and Ryan made it easy and fast! Got a great deal! My boys are very happy! I love dealing with Pohanka Toyota ! If you are looking for a new or use go see them! Thanks again Meghan and Ryan! We will be back again!

ka
Review №53

CJ Saluga was so great to work with! He was really helpful without making me feel pressured to buy. He helped me find my perfect car!

Am
Review №54

I am very happy with my new 4Runner! Ryan DeVage was so helpful and made the car buying process very easy. He worked with me to find exactly what I wanted!

Gi
Review №55

If you want to buy a car, ask for Alex!! He can provide best customer service, helps you to buy affordable car for you, and its happens short time of period. Thanks Alex!!!

La
Review №56

I had the best car buying experience of my life at Pohanka Toyota! In June 2020 I went through USAA car buying service and received a call from DAVID BROOKS at Pohanka within minutes! I had my mind set on a new RAV4 Hybrid and David found me the car of my dreams! His easy going style put me at ease and he gave me a great deal. He went over the technical features of my car thoroughly. I recommend Pohanka Toyota to everyone and be sure to ask for David!

Ri
Review №57

John @ Pohanka has been nothing but professional and courteous when I was shopping for a vehicle. No pressure and enjoyable experience. Thanks! Recommend 100%

Kr
Review №58

Visited the dealership looking for a new 4Runner. CJ was so informative and not pushy at all. Very patient and a pleasure to work with.

Ma
Review №59

I recently purchased a 2021 Toyota Rav4. Josh Sandusky was very helpful, informative and knowledgable. Josh went over my wants and needs and helped me find the right vehicle for me. Thanks Josh and Toyota! I love my Rav4.

Al
Review №60

CJ Saluga is a great salesman. He was very knowledgeable about the truck I’m looking for

Ly
Review №61

Great experience purchasing my new RAV4 Hybrid at Pohanka Toyota in Salisbury, MD. My salesman, Josh Sandusky was knowledgeable, courteous, helpful and very responsive to my inquiries as we moved through the buying process. I felt like Josh was truly working to give me the best possible outcome. I worked with Jeff Brooks in finance who made that experience positive and one I could trust. I highly recommend this dealership and ask for Josh!

Br
Review №62

My experience at Pohanka was awesome thanks to John Arieta - answered my millions of questions and was SO helpful .. thanks John!!!!

Pa
Review №63

We have purchased our last three vehicles from Pohanka Toyota of Salisbury. All three sales experiences were awesome. Ryan Devage made the experiences very smooth, worked with us on what we wanted and delivered a great experience. Management was great also to work with. We will be returning in the future for another #DevageDeals

Ma
Review №64

John arieta was such a huge help with me trying to find a perfect car .. very professional and patient. Thank you John!!!

Pe
Review №65

Josh Sandusky was incredibly helpful. Very responsive customer service!

CC
Review №66

Excellent sales experience! Kaleb Cline is amazing! I test drove 5 vehicles and wasn’t sure what I wanted. Kaleb found the perfect truck for me and was able to negotiate to get the price down 5,000 into my price range!!! Go and see him for all your car buying needs!

An
Review №67

A very pleasant experience buying my new car!!

Da
Review №68

I recentley bought a 2013 Lincoln MKX from there and Im very happy with my car. Alex was my car dealer and he was very helpful and worked with me. I highley recomend going there and asking for Alex.

Di
Review №69

This was my first experience with the dealership and overall everything went well.My service advisor, Melissa was courteous, efficient and well informed.My only complaint was that some personnel and 2 customers were not wearing masks and I feel endangered the lives of the others who were complying.It is managements responsibility to make this happen, it should not be a “choice”.I have other service work that needs to be done and I’m quite uncomfortable returning with this lax behaviorSorry, would have loved to give you a 5 star rating!

Am
Review №70

I needed to protect my vulnerable family and purchase my new vehicle virtually. David Brooks and Dan in the finance department delivered my new Highlander to my job the same day! I am blown away with the level of customized support this team brought to my family. Thank you.

Co
Review №71

Great experience! Kaleb Cline was great and got the job done. Car shopping was very stressful for me before I started dealing with him. He made everything at my convenience and I greatly appreciated that due to having a small child. I recommend anyone looking to buy a car to go see him!!

Sh
Review №72

I love my new Tacoma from Pohanka Toyota...The salesman David Brooks was great, he put me in the truck that I wanted fast and easy

Ja
Review №73

Bought my first car, good experience and good service . Josh was my sales man, he made sure everything was perfect for me and was very helpful .

Jo
Review №74

#DeVagedeals. Both my wife and I love our Pohanka Toyotas. Reach out to Ryan, he will take care of everything. All we did was ride up and sign.

lu
Review №75

Marquis Robins was top notch very knowledgeable and was a pleasure to deal with. He didn’t apply pressure or have any sales gimmicks like other salesmen!

El
Review №76

Our salesman Josh Sandusky was very knowledgeable He researched things for us and went through the features on the car with us. The dealership (except for the warrantee dept) was straight forward with the numbers. The one problem with any dealership is that everything takes so long.

Ja
Review №77

Wanted to give a shout-out to Josh Sandusky and the manager Will! Couldn’t have been happier with our experience and the great deal they helped us find. We had one small hiccup with a variable that neither J or W had much control over and they quickly offered us a spare key since the car we purchased only had one. Nice environment, friendly staff. Would recommend to anyone else.

St
Review №78

Ryan Devage is awesome.

Da
Review №79

Purchased used Toyota Sequoia from NY on 12/1/20. On the date delivered, TMPS warning sign was on. Brought the car to local dealer. Found tires were new from Ironman which they never heard of. Decided to replace with new tires by Dunlop and reset TPMS sign. Dealer found there was no TPMS in all 4 wheels which cost me $880 plus tax. Only 1 key delivered without any explanation. Paid $450 for new key. Interior door trim has sign of damage and repair also not heard when I asked. Sales manager promised a gift card for the TPMS but not received until now. He blocked my number and not responding my email.Worst dealer. I would never do business with this dealer.

Ma
Review №80

Thank you to Kevin of pohanka Toyota service center! We were driving on 50 and suddenly the splash guard fell down and was dragging. They were fantastic and fit us in as we were 2 hours from home. They quickly fixed it and had us back on our way and were so nice the whole time. Highly recommend!

Ma
Review №81

I have purchased several cars from Pohanka and I have never had a bad experience! We just purchased a 2020 Tundra that we thought was going to be impossible to do but Pohanka got us in one! Their customer service is top notch. I will not go anywhere else to make my purchase. Pohanka has us as customers for life!

Th
Review №82

Worst dealership I have ever bought a car from. I purchased the car in August 2020 and now its November. I am still driving around with an expired temporary plate and registration. I called multiple times and I was promised they will overnight another temporary plate and registration to extend it to another 60 days. 5 days later I still have not gotten my temporary plate or registration. I called and texted and the response I got was this Im so sorry we have been slammed let me talk to someone in finance when they get here. I called Bethany in Finance and she will not return my call. What do I have to do to get my registration and plate? I understand you are busy but you have more than 3 months to get my registration together. This is unacceptable!!!

Bi
Review №83

I brought my Highlander in for service. Kyle was helpful from scheduling all the way through. Thanks!

Jo
Review №84

They are so helpful and caring, not just as a business but as people, and they do have very very beautiful cars

Al
Review №85

This dealership made things happen that no other dealer could. I drove 2 hours and I must say, it was worth the trip. James Turner is an excellent salesman, he fought to get my car (with 7k negative equity) paid off and into a brand new 2020 Toyota Camry. I highly recommend him and Pohanka, for anyones vehicle buying needs. Thanks James for a job well done!!!!

Ka
Review №86

I bought a 2017 Chevy Tahoe Used and they have the worst service and body shop! There was a piece broke on the door and we have taken it back there 4 TIMES SINCE NOVEMBER 6th 2020 when it was purchased and they have yet to fix it. Gary the salesman thinks it’s a joke and was awful. Save yourself the time and money and NEVER give them your business.

Ka
Review №87

I worked with Salesperson Suzanne Young of Pohanka Toyota in Salisbury MD. I was a walk-in customer who wasn’t sure what I was looking for. Suzanne hung in here with me as I went from new to used and then to online options. When the vehicle that I asked her about turned out to be at the Pohanka dealership across the street, she went with me to find it, and stayed with me until I had a chance to look at it. At any point I would have understood if she had wanted to leave and return to her dealership but she stayed and truly helped me through a process that can be daunting. I even bought the car, which I am so happy with. I don’t think I would even have had a chance to look at it had she not been with me, as there was so much going on there. I would absolutely want Suzanne to help me when I look for my next car, and that’s what I’ll tell anyone I knowwho is shopping for one!

Ze
Review №88

I went to Toyota Pohanka today and my salesman Alex helped me out a lot. I got a 2021 Toyota Rav 4. Thanks a lot

Mi
Review №89

Logan and Marty have been very helpful. With no difficulty at all they were able to get me into a new vehicle with ease. The customer service I received today was friendly and informative.

Va
Review №90

Job well done.

La
Review №91

POHANKA IS THE BEST!!! I live in Fairfax and purchased my vehicle from Pohanka Lexus in Chantilly, VA in 2015. I was driving to visit friends in Bethany Beach when I had the dreaded check engine light come on with a host of other lights. I contacted Pohanka Toyota to see if they could assist. Kyle Wayne Bowan with the Service Department assured me that the Pohankas Toyota team could take care of me. He was professional and kept me posted on the progress which required a repair. Based on my experience with Kyle, I did not hesitate to have them make the repair. It is a great feeling to get the same great service and attention at any Pohanka! Thanks Kyle and the entire Pohanka team!

Ar
Review №92

Always on point on matters of service

Me
Review №93

Excellent, if you want to buy a new car, go with Alex, he will attend you kindly and with good charisma, he offers and solves your doubts, 100% effective, and gives you the best offer that fits your pocket.

er
Review №94

I came in on a Saturday and spoke to Caleb Kline and I told him what I wanted he said ok I went for test drive and came back we did the paperwork and I was done. If anyone is interested in a new car contact him he’s good! It was a good experience.

Pe
Review №95

I have bought multiple cars at Pohanka. Meghan Fitzgerald-Kenney has been especially helpful the past three times, helping me find exactly what I was looking for, getting the most for my trade,band working within my budget. Always with a smile!

Ka
Review №96

THE ABSOLUTE WORST DEALERSHIP!!

Jo
Review №97

A week ago December 5 I went to pohanka toyota in search of a car and the seller Gary Herr answered my doubts and helped me with his experience in his work, he seemed very professional and kind, he helped me with the purchase of a RAV4 and I am completely satisfied with your help when making my purchase ... THANKS Gary Herr

Je
Review №98

Staff was very friendly & polite. Customer service is really great 👍

Pe
Review №99

Used to be an honest place to get work done.........that all changed for me today.Went for an oil change.was told that I need :Wiper blades all around, Brakes all around, tires rotated, air filters, both engine and cabin filterYes, I do need brakes redone.........The cabin filter I just changes the day before, the engine air filter is not new, but clean ( I keep an Eye on that stuff)I just got back from Florida, thru a lot of rain, the wiper blades are just fine.The tires have just over a thousand mile on them, why would I need to rotate them ???This will be my last visit..........

As
Review №100

First time buying a car and Kaleb Cline was absolutely amazing we had a few bumps on my end and he was absolutely amazing and made sure I was comfortable and left with an amazing car! Pohanka Salisbury is definately a place to write home about!

Information
81 Photos
100 Comments
4.3 Rating
  • Address:2010 N Salisbury Blvd, Salisbury, MD 21801, United States
  • Site:http://pohankatoyotamd.com/
  • Phone:+1 410-543-2000
Categories
  • Auto repair shop
  • Toyota dealer
  • Brake shop
  • Car dealer
  • Car inspection station
  • Oil change service
  • Tire shop
  • Transmission shop
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
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