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Integrity Auto Repair
1035 Mooresville Rd, Salisbury, NC 28144, United States
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Integrity Auto Repair
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Ga
Review №1

Honest pricing, friendly service and actually got finished with my maintenance faster than originally quoted! Such an amazing business!Go see them for anything!

Br
Review №2

I had one fuel pump replaced here. The customer service was great and they did it in a timely manner but they are expensive. I was charged $200-$300 more than the average cost of this this service. I called another repair shop afterward and was quoted $250 less than what I paid at Integrity.

Ra
Review №3

I travel all over the US and will be gone for extended periods of time, but I always wait to get any work done on my car at Integrity. I have never been able to find a business that is all three: super good and professional, cheaply priced, and readily available and responsive. And amazingly friendly and nice on top of it all! I don’t understand why this auto shop isn’t so busy and booked that I can’t get a spot scheduled. I’m so happy with the work they do and I’m so so grateful for having found the best auto shop workers around! If you are lucky, you’ll give them a try and never look back.

Ak
Review №4

They always do a fantastic job! I love bringing my car here. We can plan for future work ahead of time if needed and they keep her in top running shape, which is important for older cars.

Wi
Review №5

Very professional. Left with a good understanding and experience. Will definitely use them going forward.

ja
Review №6

Great service, reasonable prices,

Wo
Review №7

This is a terrific shop. Integrity is not just the name of the business but is also the way they do business.

da
Review №8

Integrity Auto has delivered quality, fast, and honest work for us several times. They are now our go-to mechanic.

Je
Review №9

Great auto shop. Professional, fast, fair price for services. I love that they text me a link and actually showed me pictures of what was wrong with my car instead of just telling me what it was and expecting me to understand and know what they were talking about.

Ro
Review №10

We can probably all post past experiences of places that have taken advantage of others in the auto repair world. That is not Mark and his team at Integrity. Rest assured if something needs done to your car it will be reviewed and no surprise as to what needs done and the cost will be. Work is completed on time and communication is first class.

Ch
Review №11

Guys here always give an honest and straightforward diagnosis. Have worked on our van a couple of times and I have had zero complaints.

Fr
Review №12

I went here a couple months ago to get my thermostat fixed.I dropped it off Thursday morning and the car was supposed to be ready mid afternoon and the ended up keeping it for an extra day and wanted to keep it until Monday. Every time I called them they said they would return my calls and never did and every time I called they kept saying I needed extra things done to my car so intentionally I agreed because they said it was needed and I ended up spending 1,300 for only 3 parts that were less than 500 so they charged me more for labor than anything. Never going here again

Po
Review №13

Great prices & customer service. Very family oriented ‼️

De
Review №14

This was hubbys 2nd time using this repair shop. They do good work, offer warranty on their parts, and their prices are affordable. Both times that my husband has gone to them he was pleased with the service and the work done. Would definitely recommend them to anyone needing automotive repairs.

Pe
Review №15

They did a good job replacing the power steering return hose on my Toyota Camry. It was done in a timely manner and the staff was nice and friendly. Definitely my go to auto shop 👍👍

Ji
Review №16

Excellent service. Knowledgeable, trustworthy and friendly.

JR
Review №17

These guys are absolutely great! They ALWAYS take care of me and my car. They may suggest something that needs to be done, but their never pushy. Their suggestion is always something that actually DOES need fixing, sometime sooner than later. They care, theyre accurate, thorough and I highly recommend them to anyone.

Ja
Review №18

So glad I found Integrity Auto. They offer top- notch, professional auto services. Reliable, honest and trustworthy. Very reasonable prices. They definitely live up to their name. 5-stars, without a doubt.

Er
Review №19

They put a ignition switch on for me. They diagnosed the problem and let me know the cost and got right on it and fixed it right the first time. Very reasonable price, great personal service, friendly staff. I would recommend Integrity 100% of the time.

Vo
Review №20

Replaced high pressure power steering hose and did a state safety inspection.

Bi
Review №21

Integrity Auto Repair offers great mechanical service and their customer service is great. I have had experiences where I have taken vehicles to other mechanics and they will give me long explanations of things that I don’t understand. I am not a mechanic - so don’t expect me to understand all those terms - and that’s one of the things I like about Integrity - they explain what’s happening in terms that are understandable. They also offer fair prices and their work is honest and solid. I plan on using their services for most, if not all, of my vehicle repairs.

De
Review №22

Service was good. My card was charged twice and Ive been there 3 times and my bank twice. My bank is having to dispute the charge. Dont think it is there fault. It is whoevers does their credit card transactions. Just aggravating having to wait a week to have funds put back into my account.

Da
Review №23

Friendly staff. Very informative. Clean establishment.

Ja
Review №24

Great group of guys who work here. Customer service is unmatched & they do great work!

Ch
Review №25

Integrity Auto Repair they have been good to me you should try them.

cl
Review №26

I went to Integrity Auto Repair, and told them what I need done to my car they gave me price to fix it and I was “shocked”! The dealership wanted way more than that... My car was driving ruff before they fixed it, now it drive smooth and I love it!! They have my business for good and they give be a 2 years coverage included. I recommend everyone to INTEGRITY for their business.... Thank You so much!😊😊

Ed
Review №27

Always honest and upfront.

Ma
Review №28

Thanks to you guys at your shop my car sounds and runs much better. Im new to the area I was very lucky to find your shop if I need any more repairs while Im in your great state I will make sure that I come to you all. Your shop has most excellent service. staff is very pleasant. I would recommend you all to anyone keep up the good work

Te
Review №29

I really appreciate the honesty, I live in MD and travel to NC regularly, when possible I wait until I am in Salisbury to have work done on my car because I feel like I can trust Gilbert to tell me the truth about what needs to be done. I have been ripped off by mechanics before so I am happy to feel safe taking my car to the shop.

we
Review №30

Went for a used car inspection and to confirm a possible valve cover leak. Diagnosis was quick, professional, and spot on

Cl
Review №31

Great work, great prices. Every community should have an honest, reliable & reasonable mechanic such as Integrity Auto ! Very highly recommended.

ro
Review №32

Great place to take your car when repairs are needed. Im from out of town and they did not take advantage of that.Very friendly,Professional service and prices are much lower than your dealerships around town plus my car was done in record time. I have another appointment with them in a couple weeks to do what the dealer was going to charge me $200. more

Wi
Review №33

I appreciate the service that I have been getting it is at the repair shop and I just want to thank them and the worker what theyve done for me

Wa
Review №34

We have been using Integrity for a couple years and have always loved their service and expertise. Oil changes to brakes to AC have been handled without any problems. Even strange noises have been tracked down and eliminated. You won’t be overcharged or disappointed.

Ro
Review №35

I know when I brought the car up to your establishment it was running. Now its not.

An
Review №36

I am from Gastonia and my alternator went out one morning. The tech came out and met me and made sure I made it to the garage. Gilbert runs the place and took care of my vehicle immediately. Super friendly and very professional these men that work there. Recommend for all your automobile needs.

ch
Review №37

I called just to see by chance if they could replace my alternator on my van the same day bc of course you need a alternator and I could not miss work I called around to every shop around Salisbury and they were booked till Thursday or did not have the staff to get the work done. They got the van in around 10 am and they had it done and working great with a warranty they offer by around 1 and the people in the office welcome you like family other then dollar signs walking in plus they send out a text a couple days later to see how everything is doing and if you have questions I highly recommend this place for quick turn around and customer service

Vi
Review №38

Very polite and courteous staff. They were so helpful and definitely will have my business from here on out

La
Review №39

Always a positive experience!!

Ji
Review №40

Integrity, a name that really means something to this business! They are extremely honest in their dealings - quotes provided in advance, work performed in a timely manner, and workmanship backed up to customer satisfaction.Mark, the owner, is always on site and willing to take the time to explain repairs. Gilbert, Service Writer, provides great communication. When my vehicle is ready for pick up I get an immediate text, extremely convenient.I highly recommend Integrity Auto Repair.

Ro
Review №41

Get all my work done there great people and great service highly recommend them for anyone

Te
Review №42

This is the place I trust with my car. As a woman its hard to find a shop where you feel comfortable and they not trying to rip you off by telling you things that dont need fixing.

Sh
Review №43

Integrity stands by their work and word. I was going out of town and expressed to them my concerns about my vehicle. They were busy but said they will fit me in and they did! They checked the car and told me what the deal was. My mind was at ease for my trip. The employees are friendly, respectful and easy to talk to. That means a lot to me. On top of that they do GREAT work. I will take my car to integrity anytime!

ge
Review №44

We trust Gilbert at Integrity Auto. He has given us great advice and doesnt try to sell us unneeded work. The car, truck, and van repairs we have had completed at Integrity have been handled professionally, and they communicate plainly and courteously. We definitely recommend them.

Ke
Review №45

Excellent communication and great service. Integrity Auto lives up to its name.

te
Review №46

This business is appropriately named. I would recommend them to everyone. Along with quickly fixing the no start problem on our truck they provided us with a detailed courtesy diagnostic. They are priced fairly and Gilbert did a wonderful job of communicating with us. We will use them for all our repairs.

Ve
Review №47

Weve never been disappointed with Integrity. They provide estimates in writing, are honest and reasonable in price, and very personable. During recent repairs on our Suburban and several days later, our Toyota truck, Gilbert stayed in regular contact through texts providing information and even photos of steps taken to repair them.

Br
Review №48

Just got an alignment done. Gibert was very professional, and they did a great job. Very reasonably priced too. Definitely recommend!!

om
Review №49

The name says it all. Integrity!!!

dh
Review №50

This is the best place for car service. The owner & Staff All so great & r so professional. I highly recommend this shop. If u haven’t stopped by u need to. Prices r great too. Don’t have to wait long either. I love this shop n I take my car here when I need anything done. Check this shop out. U will really love it

Si
Review №51

Great service, very friendly. Only took 30-40 minutes from walking in the door to walking out from having my car inspected. Highly recommend!!

Sh
Review №52

They are a great bunch of people and know what theyre doing. We will always go there. Prices are very reasonable too.

Mi
Review №53

I went in a couple of days ago for a routine inspection. The guys were super friendly and helpful in pointing out a few items that I should keep an eye on. They did the same for the guy just ahead of me. No high pressure, no doom and gloom scenario, just good advice and some even got price estimates that seemed very reasonable. I think Im going to switch mechanics.Note: I went again with another car, a Jeep. I went in for an inspection. Seems like the serpentine belt was cracked and could have left me stranded at any time. The guys replaced it at an appointment after the holiday weekend. The price was very reasonable and I was on my way in less than an hour.

Tr
Review №54

Extremely satisfied! Very professional, fast/expedient, top notch work,reasonable pricing. 5* What more can you ask for?

de
Review №55

This management it the best that I have ever seen. I trust them and thats hard to do these days with our cars. Absolutely love them

ji
Review №56

Took care of problem great service

De
Review №57

Great quality service and work. Like the very clean waiting area too!

Al
Review №58

Integrity Auto shop lived up to its name. They are not here to rip you off . I brought my van making a whining noise, I thought it was a expensive transmission repair but it wasn’t. They fixed it, and the charge was reasonable . I told my co-worker to go and check them out. While you wait check out their gospel tracts by the table. It may change your life for eternity.

ja
Review №59

I had a bad coolant leak going on with my bmw. After reviewing these guys I decided to go with them. I definitely made a wise decision. My car was ready a few hours later driving like new again.

Ch
Review №60

We recently moved to NC, and have 2 BMWs which are not easy to service here in NC, like the other cars. We are so glad to have Integrity here to do the necessary work. The staff is very professional, and I trust them do do the right job. Thanks Gilbert et. all.Chris K

El
Review №61

When the service rendered is by folks who are knowledgeable, professional AND friendly... I pay the bill (reasonable) yet leave with a smile, knowing my car has been serviced well, and realizing there is at least one auto repair business that shows customers they are valued, appreciated and will be welcomed when you need them! Thank you, Mark & staff

Tr
Review №62

Professional, courteous service with a detailed and downloadable inspection report for your electronic or print records. Great overall experience.

Me
Review №63

Very friendly.. good prices.. great work.. man a desk today is very respectful.. will definitely come back again..

Su
Review №64

I was very pleased with the service at Integrity Auto Repair. We took our daughters vehicle there -- to get a quote of what it would cost to repair it. The person I dealt with was very polite and professional each time I talked with him. I would definitely use this provider again.

Ja
Review №65

I love these guys. That have fixed my car a few times. They explain what is wrong to me, where I can understand the problem. Tell me how much it will cost. ( prices are very competitive ).I usually wait on my car. There waiting room is always clean. Have a cup of coffee and my car is ready.😀😃. There are super nice with all who come in. They can be super busy, but they are right there when customers come in the door.I hate when you go and try to get work done and you have to wait to talk to someone. You dont know if they have seen you or not. 20 minutes or more goes by and you might talk to someone. Not at INTEGRITY AUTO. They are the best.The curse has been removed.Try going to get your car looked at, you will not be disappointedThank bunches guys. !!!!!!!!😊😃😃

Ke
Review №66

Fast friendly service! I was passing through town and needed air. These guys took great care of me and had me back on the road in no time. If you need auto repair, give these guys a try they took great care of me!

Je
Review №67

Very personal people. Prompt. I will be returning to do trade with them

Re
Review №68

I just stopped by to make an appointment. Mark told me he could get it done if I wanted to wait. I waited maybe 40 mins and had my car alignment done. Super friendly, great pricing... would highly recommend.

Ga
Review №69

I was in only for a state inspection this time but I was in & out in no time. Very courteous & friendly. I have recommended this business to a number of friends as it’s a place I trust.

Ra
Review №70

This place is a joke, for starters. These people had my husbands vehicle twice as long as originally quoted. He took it in to get fixed.. but when he received his vehicle, the problem had not been fixed. At all. We spent almost 200$ to still have to deal with the same problem. It seems they did nothing but take our money and not hold up their end of the deal. We will not be back and I suggest if you want your vehicle done properly, take it somewhere else.

Eb
Review №71

Great Service! I needed my car fixed and there was only an hour till closing and the guy was really sweet about it and fixed my car for a very reasonable price and even stayed later to do so. It was super obvious I knew nothing about cars and he didnt take advantage of that. Very honest and reliable mechanic! Definitely will be going here from now on.

St
Review №72

Good prices. Seem to know what they are doing. Could be neater and better organized

Jo
Review №73

As always the staff at integrity auto live up to the companys name. They were curtepus and professional and took the time to explain everything in a understandble way. I have been taking my cars there for years and have never had a bad experience. Highly recommend.

St
Review №74

I have been taking my vehicles to integrity since we moved to Salisbury. Friendly, knowledgeable, and -most importantly- honest!Update: I had them replace the AC compressor in my mini-van and they were able to save $100 of the estimate!

Aa
Review №75

Always quick, honest, dependable, trusting and fair with everything they do. I have taken both my work vehicle and personal vehicles to Integrity and theyve lived up to and exceeded the name of their business. I would recommend these guys above anyone else; even a dealership!

au
Review №76

I had heard good things about them when they had first started. Well recently I needed to get my brakes done. They were very fair with prices and their service was exceptional. Integrity will now be my go to guys for service. Thank you so much!!!

Wi
Review №77

I had an appointment for a North Carolina inspection to be done, got there at the expected time, and within a couple of minutes they began doing the inspection. Everything was fine but I wish they would have protected my floor mat a little more, as it was greasy when I took the truck home. Probably comes from the floors of the work area.

Di
Review №78

Fast and friendly service. I get all my work done here!

Ca
Review №79

Good folks who always check with you on the repairs they see need to be done. and then do it right.

Ma
Review №80

Very positve experience with Integrity. Customer service was flawless. I am grateful for the work done on my car at a reasonable price. I would recommend Integrity to friendsThank you Integrity

La
Review №81

Integrity Auto is the best auto repair business Ive had the pleasure of doing business with. The owner and the employees represent the company name very well. They are honest and provide quality workmanship! I highly recommend anyone in need of car repair to take your vehicle to Integrity Auto.

Ca
Review №82

Great place and great service! Service Advisor - Josh Clark, has a ton of knowledge and knew what he was talking about when it came to your vehicle. Technicians work hard and professionally to get the job done without having to wait countless hours. Ive had my Jeep serviced there a couple times and they always worked with me. I would highly recommend!

Lo
Review №83

The customer service gentleman at the front desk, Gilbert, is the most professional and courteous I have ever encountered. He was personal, understanding, and very knowledgeable when talking to me about my car’s problem. He treated all customers the same way during my time there today. Thank you, Gilbert! Definitely a ‘wow’ experience.

De
Review №84

Auto dealer where I purchased car said I needed new brakes.on all 4. After receiving numerous recommendations for Integrity Auto, I decided to get an estimate there first. Not only was there price better but they said I only needed brakes on 2! Thought the other 2 may last up to 2 years based on my mileage & rate of travel!! Appreciate their honesty & professionalism and will use them again in the future. Highly recommend! Thank you!

Br
Review №85

Great bunch of guys here. They are professional, knowledgeable and friendly. Give Integrity at try theyll take great care of you.

Le
Review №86

Very professional and they are not trying to rip you off.

Do
Review №87

Love going here. I have never been disappointed here. Good workmanship and price.

th
Review №88

Done great work! Professionals with Integrity on the first visit.After second repair, (Heater core replaced) Sloppy work. Boot prints on the interior & bumper, radio lights out. And interior trim loose and not tight. A constant bring it in and well see if we can fix it. Heater core was the only thing fixed. All else remained dirty and broken .

Li
Review №89

Great service and friendly staff...I would definitely recommend them.

Ju
Review №90

This is atleast my 5th or 6th time using Integrity Auto Repair and Ive got no complaints at all! Very nice staff and explains whats going on with your car. They actually turn down work to your car if its not needed and I HAVE NEVER been to a garage that does that, honest guys at Integrity!!

An
Review №91

Mark and his crew at Integrity are the only people I trust 100% to work on my car. We have been going to them since they opened and they have always taken good care of our car. Simply put, they charge a fair price and they do great work and they always do their best to get the job done as quickly as possible.

Da
Review №92

The best automobile mechanics in Salisbury, NC

Je
Review №93

When Integrity fixes something it stays fixed. A great place to get you car worked on. Everyone is really nice and professional.

Da
Review №94

This is a family run business. He is always been upfront and honest with me. Sometimes a little pricey but a heck of a lot better than the dealers, or some other mechanics in town. Most of the time they are within reason on the jobs done. If you let him know a reputable mechanic was going to charge you. And you maybe have it written down on a card or something. He might meet or reach near that price. Very dependable and very fast. Never have left my car here more than two days. They have done my AC and other large operations to my various vehicles. I havent had any trouble since. Everything theyve done has been good quality work. I especially like this family in town very ethical. And I wont fault him for trying say my last name funny. This business is just like its name integrity. If they end up going into your automobile and find it ended up costing less then they quoted. They will give you the difference back. How many mechanics do you know that would do that in Salisbury. Just like I said this place will give you very good service and integrity.

Mi
Review №95

Got me in and out very quickly for my inspection

Mi
Review №96

These guys are probably the nicest people Ive come across, I was so blessed to have come to Salisbury, and its not only how nice they were, but the mechanics tell whats going on and are very knowledgeable about what theyre doing. Theyre very respectful and awesome. I couldnt have asked for better service.

St
Review №97

Very friendly and knowledgeable staff. The name says it all. They work with integrity.

Ke
Review №98

Thought i had a bad ball joint going bad, after taking it in, they said that it wasnt the problem. So i had them fix what they said was wrong. Upon calling back and telling them that they didnt fix it or the headlight bulb i asked them to fixt, he told me that they didnt perform a diagnosis ..... Little confused on what they thought they were supposed to be doing. They even changed my name in their system three times and the type of car they were supposed to be working on... ive no idea how they have a 5 star rating of this is the work they perform. They must have not even drove my car or they would have realized they didnt fix the problem. Now im gonna have to take it some shere else that actually has integrity. Wont be using them again.

Ca
Review №99

Fast and friendly sevice

Er
Review №100

Excellent quality, customer service, and price. I would recommend and use services again.

Information
17 Photos
100 Comments
4.5 Rating
  • Address:1035 Mooresville Rd, Salisbury, NC 28144, United States
  • Site:http://integrityautorepairllc.com/
  • Phone:+1 704-431-4004
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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