I found this company to be exceptional. I suffered the loss of two family members and they actually sent cards and a keepsake. They were so thoughtful, kind and patient; I will never forget their kindness. The work they did was timely and professional grade. To name a few, special thanks to Shiloh, Shannon, Todd, Ron, Christine, John and Cole. Paul Davis will be my first choice for restoration and remodeling. My deck is beautiful and the garage and painting looks great. Thanks Paul Davis Team!
I had a very plesant experience with the whole team. The ladies in the office were polite and efficient. The guys who came to do the work were also fast and friendly. Thanks for the remodel!
My elderly parents had major damage to my fathers garage/workshop in August 2019. Several trees went through the roof. There were no repairs made until January 2020. Thats 5 months without any repairs to the holes in the roof. Once the work was completed, the workmanship was awful. The garage doors werent nailed together correctly. Overall, I do not recommend Paul Davis Restoration. They dont complete the repairs in a timely manner and the workmanship is terrible
Everyone we interacted with at Paul Davis was professional, knowledgeable and kind. The repairs quality where excellent. Shannon, Tracy and Cole made us feel confident that we where in good hands and that they where committed to taking good care of us. Will definitely recommend their services
Working through restoration from a fire is a difficult, anxiety ridden process but the professional staff at Paul Davis made me feel I had a partner which made me less anxious. A special shout out to Kimberly Cannon (my HERO) who was so courteous, patient, knowledgeable and professional - shes a GEM. I also want to mention Cole, who was so helpful, always had a smile and an understanding of the small details. While I didnt have the privilege of meeting Shannon Wootten, our emails and conversations were essential in my understanding of ordering and billing since as a layman much of the paperwork was Greek to me. I would resoundingly recommend Paul Davis!!!
Everyone I have dealt with at PaulDavis has been extremely helpful, kind and respectful of our situation. From Kim Cannon’s group who packed up our entire house with a special thank you to Jason who was there everyday and worked so hard to get everything documented, packed and transported away. Those were very long, hot days. Joe Lemon’s guys who did the demo and cleanup also had some hot difficult days but did a wonderful job getting us to a place where the rebuilding process could begin. Thank you all for your hard work. Losing property was devastating, but your people did the best they could to make sure we were taken care of. We really appreciate it.
I already read negative reviews and saw low rating, but insurance company didnt go through smoothly with another restoration company we chose first, so we had to choose this company(contracted by insurance) instead. I hoped that we would leave a good review after all for Paul&Davis, but the restoration is not finished yet without an explanation(the end date of contract was last week), and they keep sending us invoice which they actually have to make correction on.I hope the rest of process would be completed correctly and honestly.
Your employees were knowledgeable, professional, courteous and thorough. We couldnt be happier in choosing your company to put things back together again. Job well done and everyone involved should be commended... thank you
Estimate was ridiculously high
They do great work and just really nice professional people working for them
Great great place. The lady Shannon wootten is so helpful. She went far and beyond to help me understand everything,. Her attitude is wonderful😁 Most def recommend 🖒🖒
Failed to clean items properly and damaged missing items. We found other peoples belongings in our stuff. 3 months after requesting for a refund of moneys paid for restoration services and still nothing. They lie and say theyll get back to you no return phone calls or email. Only reason Im giving them 2 stars is because most of there employees do care about there job and handled things with care, estimated and made contact when requested. Management is poor. Dont sign a dual party check till they are 100% complete or they will drag there feet and make every excuse under the sun. Filing a complaint with the states attorney office
Not a good experience with this company. Quality of work completed was so poorly done we canceled contract 4 weeks into starting. .Electrical work not completed up to md. Code, electrician completed work without county license and didnt obtain permit until after work was completed, lied about having a rough in inspection of Electrical work and covered work with sheet rock without inspection. they got caught trying to take advantage of us and didnt handle it very well at all. It makes me wonder who else they have pulled these tactics on in the past without getting called out on it..its sad that this companys owner sees nothing wrong with the way his business is conducted and has the nerve to get an attitude when confronted with his dishonest techniques..
Great people!
Completed job on time and on budget