Everyone there is always friendly good customer service and is honest. I go in there to sell gold and silver and they pay more then any other places I’ve been. I rate them 100%

Go see Bernardo at La Hacienda Pawn Shop !!! Ive been lucky to have been doing business with Bernardo, for years. He does everything in his power to offer great service . From day 1 hes always treated me with dignity and respect. Fairness is the name of the game. Other lower quality pawn places take advantage of their customers. Not Bernardo. He knows how to handle business in an honest way. Ive pawned guitars, jewelry, and collectibles. Hes very generous and knowledgeable. It would be a mistake to go anywhere else .

Highly recommended, family owned and ran. Everyone is very nice, honest and fair. Best experience I’ve had selling, pawning or buying! Before you consider going any where else, I would go to them, even if it’s a bit of a drive, make the drive it will be worth your time and money.

Very friendly professional and pays better than other places.

Friendly staff, excellent professionalism, the best prices in buying and selling gold. 100% recommended.

Definitely the best pawn shop in the area. Small friendly mom and pop shop that do excellent business and Are #1 when it comes to customer service. Bernardo and Greg are gentleman among their trade. They make the pawn stars crew look like a joke when it comes to knowing what they’re talking about. I would highly recommend this business to friends and family it’s a great place to take your kids as well. I find their prices to be very fair and their pawn offers to be even better.

This pawn shop has lots of great items and the workers are very friendly! They recently hired new staff and it shows how much better the business is run. Rodrigo helped me when I went in and he takes his time helping you and gives you good deals. Have been going here for 2 years now and the service has gotten even better over time! Definitely recommend!

These guys always give me really good prices the best in town thats what keeps me coming back to their pawn shop I highly recommend this place best prices for gold and silver in town

Great pawn shop gave me the most for my item walked out satisfied

They always give me the best prices in town for silver and gold always very helpful with everything I bring in

Hands down the best in salinas! Im sure in the 831 period. I got more then what i expected when it came down to them digits$$$$ but most importantly The CUSTOMER SERVICE WAS EMACULANT!💯 I highly recommend this place of business to anyone that needs a little extra help in these times. Oh yea and no big lines to wait. Thank you i reallly appreciated your help and customer service.

My experience with this store was awesome. Immediately upon entering the shop I was greeted by Bernardo, one of the friendliest, most attentive clerks Ive had the pleasure of interacting with. I had gone in with the idea of maybe looking around and had not really intended to buy very much of anything. However while talking with Bernardo, he was more than willing to accommodate any request I had in my search for items. After 2 hours of conversation I actually learned quite a bit and felt confident that he knew his products and was a fair and honest businessman. (This because he had a book with all the values in it, showed them to me, and almost every product I purchased had a certificate). I have already recommended this shop to my closest friends, would recommend the store to anyone reading this and cannot say enough great things about my first experience at La Hacienda.

Had a wonderful experience at the Pawn Shop today! Bernardo was amazing!! Very helpful & made us feel right at home in the shop! We travel a lot & this is what I expect from folks when we enter their store or enter a store they work for! Stop on in & see for yourself!!! What a great time!! THANKS AGAIN!!! WE WILL BE BACK!!!

I live around the corner from these guys and all i have to say is, cat and mouse.always a cat and mouse game with them

La Hacienda is the best place to go to if you need a pawn shop ! Hands down best service I have received of all the pawn shops in Seaside to Salinas. The manager is a great friendly guy. Dont waste your time any other place they low ball.

Had a great experience good deal for what I brought in. I checked other pawn shops that dont pay not even half of the offers this place gives you. Also great customer service really nice and polite. I just left happy from that store.

I went in the other day looking for a gift for my son. As soon as I walked in they greeted me with a smile. After browsing I went up to the the young man in the front Rodrigo. I asked him if they had any gaming systems. He happily showed me their selection and even pulled out some items they had in the back. I walked out with a smile on my face and a brand new PlayStation 4 and games for much lower than what I would’ve ended up paying at GameStop. I do recommend them to all my family and friends. I will continue to come back.

This place is amazing, not only are they able to give you a quick loan when you most needed but also the staff is extremely friendly and always with a smile. Thanks for the great customer service and amazing welcoming . Highly recommend

They were great. I went in to pawn items. I have been to other pawn shops and felt like they were talking down to me. Not at La Hacienda! They were kind, fast, and BI-LINGUAL. I recommend you give them a try.

Highly recommended over other shops in Salinas & Seaside! They were welcoming, professional and fair. I felt comfortable in the family owned environment and very appreciated as a customer!!

La Hacienda Pawn Shop has excellent customer service! The gave us a really good deal and willing to work with us. Theres a lot of top notch great merchandise in this store I will definitely be coming back!!

Went in and was helped by Rodrigo and Bernardo both had great attitude and customer service.Overall they have some of the best prices and good deals.

Went in to La Hacienda Pawn Shop today for the first time and was very pleased with service. The gentleman that attended me BCJ was very polite and helpful. They were Very fair and honest and answered all my questions I had. I Will definitely recommend to all family and friends!!!

Great customer service! friendly workers. The employee Rodrigo is very helpful,

Bernardo was professional and explain the process throughly. I appreciate his respect and integrity. I recommend his excellent customer service to anyone and everyone. Thank you LA Hacienda pawn shop.

If i could give negative stars i would! I was ready to buy something nice as a Christmas gift. I walked in was not acknowledged, they didnt even say hi or good morning how are you doing nothing instead after 2 or 3 minutes they where eyeing me like a hawk as if i where to steal something. These guys are quick to judge based of youre appearance. I felt unwelcome unwanted and I am never going back. If you are smart stay away!!!!!!!!

I stopped by because it had good reviews but I have to say there very misleading there selection is very poor it’s just a small hallway smaller than you’re average subway. Items are way overpriced your better off buying them at homedepot, cheaper and new. I was looking for specific items and I could barely understand the guy working there. Disappointing Not planning on ever going back.

Overall pleasant experience. Went in, got greeted, was asked how much I wanted for my items, struck a deal, got my cash. Will go there again.

Great experience, The owner Bernardo was very nice and polite and very knowledgeable, I highly recommend this location. 10 stars!

Very helpful people they actually offer me a lot more cash for my tools than the other pawn shop thanks guys.

Went in not knowing what to expect and came out satisfied very professional service if planning to buy or sell something this is definitely the place to go to 5 star no doubt

Was really nice ...They were really fare with the prices . I walked out happy so thank you guys over there at la Hacienda Pawn ShopBest pawn Shop in Salinas hands down !

They were very helpful and best Pawn Shop Ive been to in the area! I would recommend it for sure!

Update: he didnt want to pawn my watch because I guess its too cheap lol its $800 dollar watch I went in the other day and they offered me $200 one of the young gentlemen and this guy said no because they only want high end watches lol they call themselves a pawn shop . They low ball you too .

Good experience, professional, and good people

Dude

The short guy is really nice lol

Great place and they pay good prices Bernardo and his helper were very nice and professional

Very nice people, very polite and sweets people, very trustworthy, price nice,he give enough money and not charge a lot interes .this pawn shop is the one salinas needed because the other pawn shop,they very to much.

Bernard the manager was kind and friendly as soon as I walked in and made it a fast and enjoyable experience

Man they want so much. I swear for a Milwaukee set impact is 150.Home depot is 120. Outdated expensive tools.

They will try to gyp you out of your money, I had collectibles worth way more than what they offered me, and not only that they offered to pay me the original price and they started to not pay. DO NOT go there they are bad business

The short guy is really nice.

Since you entered the shop you feel safe and confident.

Best pawn shop in town great prices great customer service had a fantastic experience!!!!!

Yikes.. sky high prices and no eye contact or human connection. 190 for a 32 inch tv.. have these guys heard of walmart? Gold and silver here is outrageously over priced.

Thank you for you help good tools

Honesty at its finest.

I come to this store xk the truth is, they serve me very well, they are very kind and I mean helped in everything you can, thank you and keep it up