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Valley Center Car Care
1029 S Main St, Salinas, CA 93901, United States
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Valley Center Car Care

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Ch
Review №1

Valley Center Car Care has always been a trusted repair shop. Timely and reasonable. My smog appointment was on time and completed within minutes. So appreciated not getting the run around . Very friendly shop.

D
Review №2

Valley Center Car Care is reliable and honest. Mark is wonderful. They are my go to mechanic and have been for years now (from smog checks to service and repairs).

Ro
Review №3

Smog check my 2007 Dodge Caliber sxt, PASSED $49.00 excellent job only took 20 minutes

sh
Review №4

Smog check was completed very quickly. Only took about 20 minutes.

Te
Review №5

They are the best in the area. Mark has always taken care of my car needs. Ive been going there for years.

Jo
Review №6

Exceptional service! I will definitely keep on doing business here. Thanks guy’s....

Ri
Review №7

Always a smile and fair prices.

Jo
Review №8

Great service with honest price. Only place I trust with my car. Best in Town👍

Ca
Review №9

Very helpful and honest

An
Review №10

The best mechanics around,very honest.great shop,fast service

Jo
Review №11

Always gets us in when needed. They do a great job at a decent price. Recommend highly.

Bo
Review №12

Decent customer service. Very reasonable prices. They also do batteries windshield wipers, oil change. Perfect mechanic shop for our cars. Mark is awesome.

Pr
Review №13

We take both our vehicles here for servicing. A Totota Truck & a Prius. We have always had excellent, friendly service. We have been customers for 15 to 20 years.

Ga
Review №14

Excellent, clean, service!.

Wi
Review №15

The best auto repair shop in all of Salinas. The gentlemen there are honest and very trustworthy.

Mr
Review №16

I took in my old beat up 99 GMC in and these gentlemen treated it like it was a brand-new raptor. Shes in bad shape, pretty beat up, due to my lack of driving skills but these guys didnt make me feel even a tiny bit bad for bringing in my hoop. Incredibly professional while remaining 100% down to earth, there is absolutely no question Ill be going back as well as recommending it. I was astounded at how reasonable the price was considering I am in central California. After failing my smog test they went out of their way to explain how it could be the new battery I had just installed and let me know I should drive it at above 55 mph for at least five minutes to reset the software governing the 02 emissions sensor. Awesome great guys, great price, fast service - I couldnt ask for more.

La
Review №17

They fixed our work van fast which means we didnt have to cancel any clients. Thanks guys

Re
Review №18

Wonderful

Ju
Review №19

Mark and his team are extremely knowledgeable, efficient, and fair. Pricing is competitive. Could not ask for more in a local auto mechanic. Support small businesses, go to Valley Center Car Care.

Co
Review №20

Ive been taking my jeeps and trucks here for years. The guys are always friendly and their work is expertly done in a timely manner.

Ch
Review №21

Nice friendly people!

Dw
Review №22

Always reliable. Always trustworthy. Jobs done on time, too.

Ke
Review №23

I really wish I could give this place a good review, but the quality of work I recieved vs the quality I expected just do not match up. I was referred to this shop by my boyfriends mom who (before the result of my experience) held this shop in such high regard that she would only allow them and the dealership to touch her vehicles for any service. She took her cars there for many years, but she mentioned just before my experience with them she had noticed a little bit of a decline of satisfaction on her end from the previous few accounts of having work done by them, but still highly recommended them to me when i was looking for a place to have my brakes serviced when i started to notice some mild brake squeaking. They assessed the issue, gave me the estimate of work that entailed replacement of front rotors and pads, I authorized them to complete the job. Picked up my car on a Friday afternoon. Had a job in Los Gatos the next day and didnt notice any problems the whole way there and back. The next day, i went to the store a few blocks from my house and noticed a bad grinding noise. And when i was going to head back home, the grinding proceeded to get worse and the brakes locked up as i was going out of the parking lot. So i backed up into a parking stall and called for a ride to avoid any further damage. Since at this point it was sunday, I didnt want to, but i had to leave my car over night in a public parking lot. I called valley center first thing monday morning and they had it towed to their shop. Their explanation after looking over my car? Really casually explained that the brake pads they installed on my vehicle must have been defective, the brake pads got so hot they melted and warped the rotor. So they fixed it of course. Which I am glad they did stand by their work at that time, but ever since i picked my car up the second time, I know something is wrong with my brakes! I cannot get the employees at this shop to even take me seriously when Ive brought it in about 3-4 times since the second brake job. Just right after I notice something about the way my cars brakes that just isnt right. Even people that have no idea about my experience with getting the brakes done the first time at valley center, I let them drive my car and without fail, I always here.. Whats up with the brakes in this car? Or something along those lines. Theyve made squeaking and screaching noises ever since day 1. They have a really delayed stopping distance. I have to start slowing down really early as well as easing on and off the brake and trying to coast to a stop. Anytime I have my foot on the brake for longer than 3 seconds there the brake petal will start to skip hard and I can here it too. Feels like maybe the rotors are worn unevenly. Like at a certain point your pads and rotors arent even touching. This situation always comes with a burning rubber smell. Sometimes if i must brake suddenly, the brakes will skip and if Im trying to come to a stop, i know its not gonna stop. So i veer off the road to avoid hitting other vehicles. And going down hill always brings insane amounts of burning brake smell. And to top it all off, the constant squeaking noises have now graduated to a horrible low grumble noise in my passenger front tire. Audible when stopping at low speeds. Had these guys taken accountability and took pride in their work enough to do the right thing and fix their screw ups, I would be explaining my experience with valley center the five star way, but the shop owner made his choice over what is more important to him: quality of the jobs completed or quantity of how many cars he can bus in and out of his shop in a day by doing the absolute bare minimum in a hurry to get paid for the work. Obviously he also chose to loose a longtime customer who also considered the owner a trustworthy mechanic and aquaintance. Which is very hard to find. But keep looking because its not gonna be valley center car care.

Ka
Review №24

Very good honest mechanic and not overpriced.

Sa
Review №25

They forgot to leave my key under the mat. I had to have my girlfriend come from Monterey.

Je
Review №26

These people are wonderful!!!! They couldnt fix my car but referred me to someone who could and didnt even charge me for their time!!!

Ca
Review №27

Courteous and efficient!

Le
Review №28

Great knowledge and integrity

Da
Review №29

Friendly but missed a lot of things when I paid $96 for an inspection on a truck I purchased. Took it to my actual mechanic a few days later to find out it needs new ball joints and a serpentine belt, why didnt the guys at Valley see this??

Te
Review №30

Good

Information
11 Photos
30 Comments
4.4 Rating
  • Address:1029 S Main St, Salinas, CA 93901, United States
  • Site:http://valleycentercarcare.com/
  • Phone:+1 831-422-8488
Categories
  • Mechanic
  • Auto repair shop
  • Brake shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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