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Trustlane Automotive LLC,
2161 N Main St, Salinas, CA 93906, United States
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Trustlane Automotive LLC,
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Ma
Review №1

Went in for a smog check. First time customer. Received great customer service. Everyone was nice and friendly. They mentioned some recommendations they had for my vehicle and gave me an estimate. Overall it was a good experience. I will definitely return for other services.

Jo
Review №2

Remember when service was being treated as a valued customer? Trustlane Automotive brings back that feeling. Go ahead, use that Oil Change coupon (where else can you got at that price) and you will see what I mean.

Ri
Review №3

This review is long overdue, but my vehicle has been running great ever since I had the work done at Trustlane about 4 months ago. It was not fun driving my car before the repairs and now I am enjoying driving it again. Being honest, the price was higher than I expected, but in the end I got great results and the team was very professional.

Ke
Review №4

Finally found a trustworthy mechanic in the area that doesnt charge you an arm and a leg. Trustlane is straight forward and theyll do a full inspection and tell you what needs to be done and what can wait. Their work is guaranteed for 3 years/36,000 miles whichever comes first. And bonus points, they even have complimentary loaner vehicles for their customers to drive while their car is being worked on! Not a shuttle home, a car for you to take home and drive as long as your car is in their possession. Ive never even had the dealerships offer me that. Better service and accommodations at a third of the price? Better warranty on parts and labor. There is no reason to ever take your car to the dealer with Trustlane. Unless the issue happens to be a recall. But other than that, I highly recommend this place.

To
Review №5

Brenda (Manager) and the mechanic that worked on my girlfriends car were amazing!!! We came in to get her car diagnosed to ensure it was the battery that needed to be replaced. Brenda and team were very professional, excellent and super quick to get us back on the road to San Diego! I would HIGHLY recommend this auto shop for all your auto needs as their service exceeds expectations!! The reviews speak for themselves! Thank you again Brenda for your quick and attentive customer service to assist us with our car issue!

Da
Review №6

I was introduced to Trustlane by their mail flyer. During my first visit with Trustlane Automotive for general maintenance including oil change. I found service to be exceptionally well including the owner Juan, checking on how my service went. It made me feel like I can trust a good automotive for my future repairs. Thank you Juan and your team of professional for doing an outstanding job with my vehicle.

Ad
Review №7

I took my Fiat 500 to Trustlane automotive. They diagnosed the problems with my car. They called me and let me know what the issues were. I told them to do the needed repairs. They were quick in doing the repairs and kept in constant contact with updates on how the repairs were going. Brenda the manager and all the staff are extremely friendly and helpful. Juan the owner personally reached out to me to make sure I was satisfied with the work. Its great to deal with a company where the owner personally reaches out to you. I highly recommend Trustlane Automotive if you need any vehicle repairs.

Je
Review №8

Juan and his crew are always very professional, courteous and respectful. The service they provide in the auto repair business is second to none. I have had several of my cars worked on here and they have always given me an honest quote, stuck to it and got the repairs done right the first time. Bottom line, they provide good quality work at a fair price with professionalism. Rare these days.

Ad
Review №9

I have been in this shop for anything from small issues with my car to big problems but I always know when I come to Trustlane, my car is in good hands. The staff really care, not only for the cars but for the owners as well. They educate and show the owners what the problems are so there are no surprises. Whenever I leave from there I feel more confident when I drive and I feel like I’ve learned more about my car at the same time.

do
Review №10

Trustlane Automotive gets 100 stars!!! They had my van for 8 days in July 2021, so I got to know them pretty well. I was new to them; I didnt know of them prior. Their team is incredible! They have a team in the office area to take care of multiple customers simultaneously, plus they have their great ASE mechanics!Trustlane is exactly what a customer wants! Three staff members attended to me upon arrival! Brenda and the office team are great! They communicated to me excellently throughout the 8 days by phone and email! They sent pictures of the things that needed to be fixed! They answered the phone when I called! They answered all of my questions, and gave me all of the information I sought! They explained everything going on throughout the 8 days! It was incredible!When I picked up my van, they were great! I walked under my van with the mechanic! He showed me everything they did! He put a permanent yellow mark on the parts to identify them as new! They kept and showed me the old parts! Brenda explained each part of the invoice!I cannot say enough good things about Trustlane!! If you need the waiting area, they have a big and comfortable customer area!Trustlane has it all and does it all! They have 5 bays for vehicles. The entire place is clean! The 5 bays are clean, visible and organized! All of the staff are exceptionally professional, incredibly knowledgeable, good, caring and kind people! Im in my 60s. Ive dealt with dozens of auto repair places in my life. Trustlane is a dream come true! Trustlane is exactly what a customer wants!!My van is running great! They fixed everything! They have a great warranty! Cant say enough good things about Trustlane Automotive!Immeasurable thanks to Brenda and everybody!

pa
Review №11

I went there for an oil change and had a coupon as well. I think their customers service is great. Bryan was very helpful answering my questions about the car. Definitely would go back there again for auto service.

Le
Review №12

Absolutely great people and trusty mechanics. I know first hand, as a check-engine light in my X5 caught me 5hrs away from home. I have worked in my cars since 16, I’m 3x that and forgot to pack any tools or scanner for our family retreat trip... had no other choice but to search for somewhat a trusty please and I did it here in Google! I read the reviews and these guys delivered & impressed me!!!!!!!!I was so happy how straightforward they were. It only cost me the initial diagnostic fee. The mechanic found I had not connected some vacuum lines and seated properly my updated coil packs and that what it. Any other place, would had shown me the misfires codes and would’ve charge me for plug and coil, which is a $600 job at the Stealer.Who ever wrote their mechanics are not trained and preferred to go to a dealer is definitely working at a Dealer!!!I like them so much I stayed longer and asked them to fix another issue I couldn’t do on my own. Their mechanic was able to recode my whole ECM module to clear a persistent issue I dealt for 5 months. Again, I only got charged a minimal fee compared with any other place.Moral of the story: They are great.

Sa
Review №13

I definitely recommend Trust Lane Automotive for your car service. My check engine light appeared one day on my Mercedes C300. I had an extended warranty so that company referred me to Trust Lane because they were in my network and they were close to my home. I called them mid day in a panic and asked if they could get me in that same day and to my surprise they were able to accommodate me. My car ended up needing a Crank Case Ventilation Valve Replacement. They had to keep my car for a few days being that this was more of an extensive repair. I was very relieved when they provided me with a loaner vehicle because I commute from Salinas to Monterey. The front staff had amazing customer service, they were extremely professional, knowledgeable, friendly, dependable and competent. Overall I had a great experience with this company.

Di
Review №14

Best Customer service I have experienced in a long time!! After doing a smog check, they informed me that my Mini needed a coolant flush due to a contaminated reservoir, which I already knew about. They walked me to my car and showed me how bad it was. Made a same day appointment, they brought me to my home and picked me up when the work was complete. They even took the time to put my new plates on!!! Very professional customer friendly!!

Ra
Review №15

I have had very good experience here. They also do smog checks. Hard to find a good shop. I will be back again.

Cr
Review №16

These folks are efficient and affordable. They keep in good touch with their customers, and do specialty requests as well.Juan helped me install helper springs on my Ford van, to allow it to carry double the weight load. He kept my GMC van nicely tuned as well. Great prices on the work!I especially like their special service of doing a thorough safety and performance check on every car to alert customers of any impending problems. I highly recommend this shop.

Ri
Review №17

Very professional and thorough. Pleased with the service.

Bv
Review №18

I was looking to take my 2015 honda .They fix the problem. Excellent service. Professional customer service they explained everything to me before they worked on it and I need a ride home today call a Lyft driver and they paid for it I recommend. This shop

St
Review №19

Great people, great service, very nice place to relax.Little expensive but you seem to get what you pay for.Also they have super cool chairs 😁

To
Review №20

Good customer service, polite staff. They communicate well. Comfortable & clean lounge. Had a hard time getting my vehicle slogged, but they guided me through the process.

Ja
Review №21

I highly recommend Trustlane. Juan, the owner always provides a quick turnaround, shares details on the service and his prices are reasonable. I have a Lexus and I know I’m paying for the service and not the dealerships overprices. I’ve been going to Trustlane for years and he never disappoints. Thank you Juan and staff!

Mi
Review №22

Trustlane was quick, efficient, and kind. We will definitely return to them should the need arise.

Mi
Review №23

This place is professional, efficient and reasonably priced. They performed a smog check on my car along with a courtesy inspection (fluids, brakes, belts & hoses) and did it all in under 30 minutes. I will be taking all my vehicles here in the future.

Al
Review №24

They provide fast, friendly services. Always love seeing so many smiles on everybody. And their mechanic work quality is top-notch!

Jo
Review №25

As soon as I walk inside the staff at Trustlane greeted me with courtesy. I was having some trouble with my electrical system on my 328i BMW. They conducted a full inspection and discovered that it was the battery that was going bad. A new battery was installed and my car is running great again. The owner came out and greet me and wanted to make sure the right battery was installed, it feels good to know the owner care so much about the quality of the work and his customers. This is a shop you can Trust.

to
Review №26

Great service, very detailed 👌 on there work. Most importantly....Honest

Je
Review №27

I Love Trustlane Automotive!!! They are very Honest, Great Personality Great Service, Excellent Mechanics, they Lady in the front office is very friendly and Knowledgeable, clean and relaxing waiting Area, they treat you like you have known them for years, very nice . I Recommend this automotive business out of the one and five star I write them five stars!!! Go and Check them out yourselves, . Once you go, this will be your Automotive repair business that you will take your cars, trucks Diesel or gasoline, RV’s, etc. for now and future.Thanks Trustlane!!!!!

Ma
Review №28

I have my own business. I have an optical lab where I cut and mount prescription lenses into optical frames. As a dispensing optician it is my responsibility and duty to pick the best lens and frame that best helps the need of the patient; in short I make the glasses like if they were for my own personal use. I ask myself, if I had this prescription what frame and lenses would I use for myself. And that’s how I make every pair for my patients. Every time my car needs maintenance or repairs I take it to Juan‘s shop, Trust lane automotive. Juan and his staff make me feel that same way when they work on my car. I feel confident that when I take my family out of town on a trip we will be back safely. I highly recommend his work.

Br
Review №29

These guys are great! Very professional. Picked up my truck, and dropped it back off. I had a broken cruise control and it has worked perfect since repair. I’d highly recommend them. It’s nice to support a local mom and pop shop too.

An
Review №30

Brenda and the guys are amazing. Brenda explained everything, and did her very best to get us the best price. They all really seem to care. Thank you all again.Leona

Jo
Review №31

Great service they were able to take me to the mall without an appointment and my car aligned in a couple hoursThey also were able to diagnose

Fl
Review №32

FYI this repair shop is not rated best as i seen it advertised, Second the technicians are not certified on European vehicles as advertised, Very expensive and lack of knowledge is a waste of money and time. I would think twice before getting talked into high repair costs or any type of financing they offer. Sent my wife to get a feel of the shop for service on her Mercedes and it was not as advertised. You can ask before who or which technicians are certified. None. Sorry but dealership would be a much better choice. The certificates on the wall are not dealership trained technicians.

Ja
Review №33

Overall very satisfied with customer service, was kept well informed of repairs needed, and cost up front. Though we have only had the vehicle back for a short time so far no mechanical issues. Staff was professional and well schooled andknowledgeable about our particular automobile.

Sa
Review №34

I been going to this place for quite some time now . Juan is always professional and friendly . Service is mostly done in timely manner and cars always drive smoother and noticeably different then before . Prices are pretty decent unlike others who charge arm and a leg and Juan is always willing to talk about other good options and give free advices on your present or future car 😉😉 (yes free!) . My husband hardly ever likes anyone touching his car but even he was happy with the service on his car. Its been a place to go for our 🚘🚘

Er
Review №35

Had a jerky shift from park to drive they couldn’t even find the real issue! . Charged me $150 for diagnostic this time & kept my car a full two days just for that. Charged me $80 diagnostic last time they switch up their pricing. Got back with NO RESULTS. P.S they did the same to my friend. They also over charge for everything almost like dealer pricing

Je
Review №36

My engine light came on in my Lexus and I needed it fixed. They got me right in, checked my light and had my car fixed in less than 2 hours! Juan and his crew are fantastic.....super knowledgeable and friendly too. My second time here and I trust Trustlane! Thanks, Juan!

Ra
Review №37

By far the best place I’ve been to, to get service on my vehicle . Although it was a simple smog check, the service was great and a price that’s hard to beat. Juan, who was the service technician, and front end staff were friendly and knowledgeable. Not to mention, I was in and out within 20 minutes or less. They had a few vehicle maintenance recommendations in which I plan to get serviced here as well, for things I can’t or don’t want to do myself. Thanks again!

St
Review №38

Professional & detailed. The owner, Juan, is educated & up-to-date with newer technology to test your vehicle. He is always honest and trustworthy. We’ve taken a 2005 Nissan Frontier Truck to him in past. Excellent work at a savings from what we were used to at other places. Just has 4 wheel alignment on our 2017 Hyundai Azera at a great savings compared to what Hyundai quoted us. Thank you Trustlane.

Je
Review №39

I’m very disappointed with this place, I took my car for a wheel alignment and they never did it

Ca
Review №40

I had my car serviced at Trustlane Automotive and could not be happier with the service that was provided. We were able to drop my car off during after hours and leave my keys in the drop box, the car had a diagnosis the following day and my car was done by the following Monday. Speedy service and great communication!

Cr
Review №41

Wow! The establishment is clean and the garage looks new. They’re personal and VERY professional. Timely and communicative which is important when it’s your car! The owner is a sweetheart. I love the vibe, the price, everything! I’ve lived here for almost 10 years and I wish I’ve been coming to them the whole time.

Am
Review №42

We were traveling through town and needed a battery. They fixed our car quickly and were super easy to deal with. They got us back on the road quickly. Would use again, but hopefully we don’t break down again.

Ca
Review №43

Went in for a smog check on a vehicle I had just purchased. Since it was a new vehicle for me, they went above and beyond and checked out the entire car for me. Let me know what other issues I would potentially have. Would definitely do more business there.

Br
Review №44

Juan and his team are top notch! Any time I am traveling in the area Trustlane is the ONLY place I trust with my car. Truly professional and courteous service!

Ma
Review №45

This place does not operate like a typical small shop. The staff is very informative and kind. Great waiting area with view of shop in case you want to watch the work being performed. I bring all my familys vehicles here now.

Me
Review №46

This would be the second car that I brought to these guys and just like the first experience it was great. They always do quality work and the whole staff is extremely helpful and friendly. The prices are fair and the work they do is always reliable, these guys go above and beyond I trying to make the whole experience easy and convenient. Will be bringing all my cars to them in the future.

Pe
Review №47

I was purchasing a new to me used car from a dealership nearby. I hired them to do a pre-purchase inspection since I was buying from out of state. They jumped on it and did an excellent job! The tech that did the inspection even took videos of the car and made sure everything worked. I was worried because I couldnt rely on the selling dealer to tell me if it had been smoked in, etc. I will be using them to do a maintenance inspection after purchase as well. Good team over there!

Ma
Review №48

Took in my car for an oil change, smog check, and check Engine Light, Great customer service, was greated and was shown what was wrong with my car. Very legit and Trustworthy place. Should of listen to my friends to bring it here instead of the dealership. They got my friends and family business. Thank you Trustlane for going above and beyond for your customers.

Th
Review №49

I have used Trustlane twice and both times there customer service and their professionalism was superb. Their work on the vehicle was an A+

Ch
Review №50

Told me couldnt do my smog cause of aftermarket catalytic converters went elsewhere and was done quickly and easily, dont reccomend them here. Also they charge more on top of regular price if you have aftermarket (non factory) catalytic converters. Other place was cheaper too!!

Ch
Review №51

This place is a wonderful place to get your car fixed. Juan was very professional and he fixed my lights very fast. I did not have to wait long and he fixed the problem right away. I would definitely go back to get my car serviced there again.

Co
Review №52

Got my car diagnosed and fixed up quickly. Made recommendations and noted other repairs that are needed in the near future. Customer service was great, even paid for an Uber ride home for me. Not sure it was the best deal in town, but definitely a trustworthy place I would take my car back to if/when needed.

St
Review №53

The Trustlane team including Joel, Juan, and Brenda have been friendly and very easy to work with. They are knowledgeable and clearly explained what my car needed to continue running well. They answered my questions and made me feel like a valued customer.

Ro
Review №54

Theres no time for car problems !Juan and the staff at Trustlane have been very good about helping me understand options for my vehicles situation, and have given educated advise. I sold one of my vehicles to a very good friend knowing it was in great mechanical shape due to being serviced at Trustlane Automotive. Thank U. rd

Da
Review №55

Just went to get my new Dodge Truck smog checked at Trustlane Automotive. The said the front tires were worn and needed to be aligned the air filter was dirty and needed to be replaced and the main belt in the front of the engine was worn out and needed to be replaced along with the tensioner................ the truck has 20,000 miles on it.........its practically new. Went directly to the dealership and they checked it out and said everything was fine and that TRUSTLANE is running a scam. DO NOT take your vehicle to TRUSTLANE on North Main for a smog check. TOTAL ripoff artists. Their business model is to scam the unsuspecting car owner. BAD people, BAD organization.

Er
Review №56

Call receptionist was very nice and answered all my question. Upon showing up the same receptionist helped me the whole way and I had a great experience. WILL RECOMMEND

Ke
Review №57

My engine splash guard was loose and they kindly reattached it for free, treating me with respect throughout the process.

Be
Review №58

Very helpful and kind

De
Review №59

Went in for a smog check with no appointment and was serviced quite quickly. Customer service was great and the tech was great as well with the information and suggestions he gave. I would definitely recommend this place.

Ri
Review №60

If we need a category for negative stars its my worst experience ever and Im 70 years old and I used to wrench on my own cars and raise them when I was younger dont feel like doing it now ask for a battery replace they didnt do it ask them not to test the alternator they tested it and charged me $65 when I told them I already tested it at home I knew it was okand it was OK please dont ever take your car here the horrible their labor rate goes from whatever they decide to charge you and its well over a $150 an hour Thats insane

Mo
Review №61

Trustlane automotive was one of the best shop experience I’ve ever had. The service was great, fast and efficient. I highly recommend this shop for any repairs on your vehicle.

Ar
Review №62

Took my newly acquired truck in for a smog to renew my reg and a brake job and then asked them to do a general checkup. I initially spoke to the service desk about setting an appointment and they went out of their way to get me in there as soon as possible. They gave me clear pricing and made sure they helped me with everything I needed. After they checked me in, Juan himself came into the lobby area and introduced himself so I knew who would be working on my truck. Of course I knew he would have some help with the work but after meeting him and going over what needed to be done, he gave me the peace of mind that the work would be done well and done right the first time. They didnt try to upsell me anything either. In fact, I called later in the day and asked them to do a couple extra things. I havent had any issues since they did their work. Lastly, they checked in with me a couple weeks later to make sure everything was running well. Classy!

Ed
Review №63

Amazing job they done to my vehicle!!! great people very friendly and its really worth my money and my time for the work they have done. 👍👍

Da
Review №64

Great service cannot choose any other place to get my car worked on best people on earth

ca
Review №65

Best customer service in the world definitely recommend getting your work done here never going anywhere else

Me
Review №66

Excellent, communicative, trustworthy people that really came through for us on our daughters piece of garbage 2011 VW Tiguan! Theyre amazing and I would not hesitate using them again for future repairs

es
Review №67

I did my smog check there and they actually inspected my my car which was amazing

Sa
Review №68

I love their friendly customer service both girls were amazing, punctual with smog check, technician was very detailed showed me all that need to be done I’ve never gone to a shop we’re they ACTUALLY show you and take their time to explain with details will be coming back.PLUS very CLEAN shop.

Ca
Review №69

Trust lane Auto was very helpful when we were in need of wheel alignment and a smog test. Thank you!

Ni
Review №70

Got my Serp Belt changed on my 05 Scion xA for a good price. 5/5

jo
Review №71

This guys are awesome they take care of your needsI use them every time my cars need something

Sh
Review №72

Friendly staff, got my car in quickly, only took about an hour to do an alignment, oil change and smog test. Clean facility. They took extra precaution and used disposable steering wheel cover and paper mat to keep my car clean. I also feel that they gave me a very fair price. No complaints.

Ke
Review №73

While traveling out of town, we developed a strange noise in our car, Juan from Trustlane came to our rescue with some great advice that saved our day. Thanks for being such caring people.

ch
Review №74

Really good service!! Even helped me remove the shift knob on my 370z.

Di
Review №75

Came here needing a smog check. Louie in the front took care of all my concerns plus recommended some suggestions which I appreciated. Have never been to a automotive shop like this, I highly recommend

Te
Review №76

Look no further. These guys are awesome! Very skilled and highly professional. Went in for an oil change, smog, and front brakes inspection. Juan (owner) showed me the rear brakes, not the front brakes were the problem. Pads and rotors were completely worn. He said front brakes were still in great shape. I appreciated the honesty and no upsell. Thanks to Brenda for her knowledge and outstanding customer service. Kudos to Maria, also for her excellent customer service skills. I highly recommend Trustlane Automotive for your auto care needs. What a pleasant experience.

Pe
Review №77

Honest repair shop, Juan and his team were amaizing and save me lot of money.

Ma
Review №78

This automotive shop was running a special on oil changes. The price was pretty good. The technician did point out a couple of items to keep an eye on but they didnt give me the Hard Sell for the repair which was appreciated.

Ta
Review №79

The 2nd time Ive been here & its absolutely amazing the customer service is on point the waiting area looked beautiful ready for the Christmas spirit but thats not why I go I go to get my car things done & they get it done & Id go there again thank you.

S
Review №80

I went in to have a light installed and they did a complimentary inspection on my car. They presented estimates for a couple things needed. Everyone was friendly, knowledgeable and professional. Girls in the front were very helpful. Thank you!!!

Ka
Review №81

Very nice, very trustworthy, everything on point. Wish they were nationwide.

kr
Review №82

Everything from making the appointment to the completion of my alignment service went smoothly. The ladies in the front office were very clear on what was being done and why. I appreciated being contacted by the owner to see how my service went the next business day. Clearly customer service is a priority. Refreshing to see customer service still matters. I would return for future service.

Ch
Review №83

This shop is very impressive. They are professional, easy to talk to, and were straightforward about showing me what was going on with my car. I renewed my registration and had to get my smog, they were able to get it done with no notice and even gave me some useful tips about maintenance. Highly recommend!

Ma
Review №84

Its never great when you go in for something simple like an oil change and a brake inspection, expecting to pay maybe $300, and ending up with $2200 of repairs. This is exactly what happened to me, but the people at Trustlane did a wonderful job and really took care of me.Obviously I didnt want to have to pay that much money, but it had to be done. I was shown all the pieces and parts that needed replaced and it was all valid, needed repair.On top of that, there was an issue with my lug nut key. It was missing. I knew exactly where it had to be because Id had tire work done at a place down the street and the key was there when I took it in, but when I got to Trustlane a few months later it was suddenly missing. Trustlane was kind enough to go to the tire place to get the key for me so they could continue the work.They also stayed open an hour and a half past their closing time to make sure the work got done so Id have my car available to go to work the next day. All in all, they did great work with amazing customer service. I highly recommend this shop for your mechanical needs.

An
Review №85

Good quick service, went in for a smog check and it was done in probably 15 minutes at most.

An
Review №86

I needed to make a smoke check. I went to a this mechanical workshop. I was in a hurry because I needed to be at work in an hour, I asked the receptionist if it was possible to get my cars smoke check done quickly before work at that moment the owner, Juan showed up and I asked him directly and he kindly agreed to get the smoke check done quickly. I was thankful because he had other clients yet he helped me and got the smoke check done in 25 minutes and at a good price. The staff was also friendly. I highly recommend this place its very clean and Id be happy to come back if I ever need to.

Mi
Review №87

Friendly staff! I have gone with them twice for repairs on my car and got it back that same week! Very informative and seems like fair pricing compared to those in the area.

St
Review №88

So my check engine light came on my Dodge Charger took it to Juan to see if he could help me out since he Did a Great Job on previous work on my car. Great place to take your car if you need any work done reliable prices! Also had my car done the same day. Highly recommend anybody to come down and check it out if you need any work done! Great customer service also.

Su
Review №89

I have to start by saying that I dont normally give reviews on a place. However, Trustlane Automotive has been a great experience for me. My friend recommended the place after telling her the bad experiences I was having at other places with my car.As a woman, its nice to have another woman explain things where it makes sense as a customer. Brenda you are amazing at what you do!The owner Juan takes his time as well to go over any concerns and will personally go with you and drive your car to address all your questions.The best part is that Trustlane Automotive guarantees their work and honors it without any questions. That for me, means a lot. Now I understand the true meaning of where the name Trustlane comes from.Thank you Trustlane!

No
Review №90

Very professional staff. Showed the client of where the problem was in the car. The work that was done was to our satisfaction.PS: Thank you for caring of how the car is running

Am
Review №91

Prices are too high.. They will take your money and charge you for what they recommend not whats needed to repair your car.

Sa
Review №92

The staff was courteous & did well to inform me of the work that needed to be done. When there was an issue & the car had to be returned for further repairs the owner was very fair in charging me for only the part, but not the labor. I will continue taking all my vehicles to Trustlane because of their integrity & excellent service.

Va
Review №93

The manager Juan was very nice and helpful. He has a great team with him that are very informative with everything that they do to your car. I just took my Toyota Tundra in to fix my catalytic converter. I’m glad I took it to Trustlane Automotive, they got the job and had no problems after the fix. I feel so much better now knowing my truck is back to normal. Definitely will be my primary auto shop my family will use.

R
Review №94

Good service and great prices excellent service

vm
Review №95

Very honest trustworthy place would definitely recommend to anyone

Ra
Review №96

The staff at Trustlane Automotive were very good to us. They were able to take us in without an advanced appointment. Our RV is our home on wheels while we were passing through town so the staff were very helpful, professional and courteous. We highly recommend this business for good competent help and integrity. They know how to get the job done.

Ma
Review №97

First let me say if you are looking for a “Honest Auto Repair Shop” “Stop Look No Further” ..You Have Found The Place!!! Knowledgeable, prices are good, clean shop and most of all fast reliable and trustworthy service!!!Juan the owner is amazing!! Brenda is a very “Nice” Person. She will go into details about your repairs making things less confusing and less stressful.I have found the place to take care of all my vehicles needs with the confidence of knowing that I will not get ripped off and instead get “Quality Work at Fair price!!Mary Jane Garcia :)

Ja
Review №98

Went here to get a smog check for two cars and they gave me a coupon without even asking! Super friendly staff. The mechanic actually brought me out to show me some of his concerns and was very honest. Would highly recommend to anyone in need of any car services!

Sp
Review №99

When the dreaded Check Engine light came on (Toyota Avalon), I decided I would try Trustlane Automotive, LLC, instead of the dealership. I heard about Trustlane from my mother, who had some major work done on her car by them (she was referred to them by Americas Tire), and she was very satisfied with their work. So I went, and the staff was very friendly and helpful, with the issue resolved within an hour and a half, at a reasonable price. Based upon both my mothers and my own experiences, I can recommend them highly to anyone who needs quality work done at a reasonable price.

Ja
Review №100

Best shop in the Monterey county ca swing by que quotes also .they will work with you ....good customer service also bilingual on spot.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2161 N Main St, Salinas, CA 93906, United States
  • Site:http://trustlaneautomotive.com/
  • Phone:+1 831-443-4000
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Brake shop
  • Mechanic
  • Oil change service
  • Smog inspection station
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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