Had everything we needed when we ran into problems doing our kitchen sink... Friendly staff nice wonderful clean store.. and of course its always great to shop local... Thanks for being there for us
Shopping here is great! But DO NOT RENT Their equipment. It is not tested before being rented out again. Rented a tiller it didnt work. Returned it and was told I would get a refund, never happened. Called and the manager in the rental department was rude and unprofessional.
Great store with a little of nearly everything! Very helpful and friendly staff as well!
Be nice if the rental department would answer the phone I was transferred from the Salina store to another store and then back to the salina store and then transferred another time to the rental department
Called about some flowers before I left for the store. I was told they had the correct ones. When I arrived, they did not have them. But I still got some others.
I took my Stihl chainsaw in to be worked on two months ago, and it is still not repaired! I called several times to check on it as no one ever has contacted me. Every time they tell me they will get to it soon.
Hardware, household items, gifts, toys, gardening, plants, just to make a few of the wide variety of things in the store. If youve never shopped there, youre missing out!
May not be big like the Lowes or Menards but always have staff to help you and very friendly when you walk in the door.... Easy in-and-out and can find things very quickly
They really made changes since last visit. Wide aisles. Staff quick to answer questions. Friendly Eyes Felt smiles even with masks.
They are very friendly and courteous
Great to customer service and prices are low
Great place had what I needed at a fair price
Went to purchase 2 trees, left with 4 trees and 3 evergreen shrubs. Had great service, very helpful. Thanks Waters True Value Salina Kansas.
They have a nice selection of unique items. The staff is always friendly and helpful.
Waters is great! Especially if youre in need of quality woodworking tools!
Great Customer Service! Clean & Great Sales today!
Im always asked if I need help with anything right away. You just dont get that anymore and you spend half your time in other store just looking for help.
The garden center was much more extensive than I was expecting for this late in the season. Fruit trees fruit bushes perennials annuals the only thing they were really lacking at the moment for the out of season plants such as strawberries, tomatoes and all the other things that are popular from other places early on.
Very friendly and helpful
Neat garden center.
The employees were very nice and extremely helpful. They knew exactly what I needed and helped with everything.
Ive rented heavy duty sewer snakes here. Ive bought a huge variety of plants. They have a shelf by the lawn garden equipment and rentals with clearance items which are hugely discounted. I just love this place for tools, rentals, plants, and the list is endless. They have the best grass seed at the best prices in town as has no weeds with a 90 to 95% germination rate. The fine fescue which is what Kansas State University recommends. And so many surprise discounted items that arent advertised. And the quality of the merchandise, along with the knowledgeable work force, makes it a great place to shop for a wide variety of items. I truly highly recommend this store.
They have a very nice store. The location isnt the best for me, but I shop there anyway because its clean and their garden center is very nice too.
Just ask and the employees are willing to take you right to where the item you want is located in the store. And they can usually give you advice if you have a question about something.
I dont come often. But do sometimes because itd a small store, and get what Im looking for.
Had just what I needed, and more, as always.
Helpful. Clean. Friendly.
Waters True Value Hardware was good. The staff was pretty well informed. Only 1 misdirection on 1 item. Everybody was nice and pleasant to deal with.
Way more helpful than the competition in town. I come here for all my home repair needs because I want the job done right, every time. I get the advice I need when I walk in the door. Good luck getting that in big blue!
A man on crutches came quickly to help me at the service counter, and quickly located the items I needed to fill my order. I was in search of Stihl chainsaw parts and garage door opener parts, and I was taken directly to them by the staff. I am very satisfied. Its nice to be helped by a staff that appreciates you. I highly reccomend this hardware store. I will be going back.
Went and rented a self-propelled tiller. The check-out process was simple. Morgan then directed where I should park around back and met me there. She proceeded to give me a brief intro on the machine and then helped load it. Upon bringing it back someone helped unload it. I was purchasing a rake, they were able to do the refund for my deposit and the sale of the rake in one transaction which was greatly appreciated. At other places it a go here for one and over to another place for the other. I will most definitely be coming back when I need a rental.
Waters is a great place to shop. They have unique inventory, and the employees are knowledgeable and pleasant. It makes for a great experience.
Friendly and super helpful. They even gift wrapped! It was too hot to leave my dog in the car and they let me bring him in (on a leash, of course). Great store and great employees.
Was in plant garden area. Boy walked right by shutting a gate and heard me ask husband ask if he seen anyone to help. Walked on by, no one came to help. Area smelled so bad around air conditioner I was sick told boy inside at register and he just glared at us. People dont like hiring older folks but hire kids who could care less
I am loving their Earthcare.
Hadnt been here in a while. Theres so much cool stuff to check out!
We bought a grill from them that was already put together.the guy told us that he prefers to sell them already put together this way he knows they have all the parts.that is what sold us on them.for it is very frustrating to go buy something and its not all there.
I gladly pay a little higher price here for the most helpful and friendly staff in town. Every employee is knowledgeable of their merchandise and its location, which is a breath of fresh air when compared to the other big chain hardware type stores in town.
Went to local farmers market in Waters parking lot. Lots of choices.
Almost had everything I needed. Need to stock plumbing fittings better. Higher prices as well. Went to Menards
Staff is always helpful and knowledgeable lots of nice things in this store, from Paint & Hardware to gifts and bird seed :-) one of my favorite places to shop because its hometown and they actually have people that will help you
Employees were helpful, the store was clean and well stocked, and I had no problem finding what I wanted. Very pleasant overall.
Super friendly and helpful staff! I really like the local items and personal service!
The employees were very helpful and we will be more then happy to be back and it was awesome
We love Waters Value for seeds and plants! Go check out the $1.89 tomato plants - theyre 2 feet tall!! Great employees, neat gift items!
Have always had wonderful help, and assistance. Very helpful and informative. Outgoing staff, ready to please the customers.
Nice clean, well organizes. Lots of beautiful plants for the season. Friendly, courteous sales staff.
This place is great. They have lots of parts and supplies that most other hardware stores dont. Customer service is their number one priority.
Employees in all areas are always very helpful and willing to answer any questions I may have as well as provide suggestions. Thank you!
Found what I needed and was in and out in a minimum amount of time. I was able to get back to my project quickly.
Could have been faster, but good for rentals verry nice people, good products
Great store, and very helpful employee s compared to Lowes and Mannards
Great place to shop.
Nice people, very helpful with hardware and garden supplies.
Had what i needed no long line
Its average its good very good good employees theyre nice
Yeah yeah yeah
Huge selection in this lil place. So friendly.
Thank you for always offering amazing service!
Went in towards plumbing section and immediately a older gentlemen asked what I needed, got me what I needed, and I was out the door in 5mins. Would definitely recommend for anyone for home improvement needs.
Bought a sthil weed eater. Best sales service ever!
Good service, good prices & knowledgeable staff.
Excellent service.
Dont go here unless you can deal with ignorant and worthless people. If you can, hopefully you have the patience to tolerate waiting forever (no line or other customers) for customer service.
Very helpful employees, rental department is alright.
Very helpful with wood supplemental materials
Service was great! Thank you!
I was helped immediately and was finished in the store in about 10 minutes.
Always a great place to shop!
Great service, helpful with gardening advice
Amazing customer service.
Great bunch of people.
Helpful people
Couldnt find anyone to help me find what I need.
Always fun at earthcare
Great customer service, friendly and helpful.
Great selection, helpful staff
All ways great to shop
Helpful staff, good selection
Store is small and not very diversified in selection
Found what I went for and a few extras.
Friendly and knowledgeable staff
Always GREAT!
Good experience
My go to hardware store!
They have most anything
Good service
Knowledgeable and helpful
Great service
Kind of expensive