This store is always clean and the staff is always friendly and as helpful as they can be. They will go out of their way to help you. Some of these other reviews are blatant lies. Corporate requires the sleeves on the shelves for new games to be empty promotional cases. They aren’t guaranteed in stock and nobody would ever say that is “not their problem.” That I promise is a lie. They also cannot control what merchandise they have in and as someone that worked retail, it makes you a Karen to expect them to magically make things appear they do not have. Don’t listen to liars trying to get something for free or lie. They have sent emails on my behalf to try to make things right and kept me informed every step of the way. They also spent hours on the phone trying to resolve my issue before. They message corporate but anyone who has worked retail knows how long that can take for it to get to the proper resource. These people work really hard and are always helping people that ask. As for the bundles, nowhere anywhere did it say you were saving money and they told me flat out it would not, but allowed items to be swapped out to make the bundles less expensive than what the flyers posted. They had it all written on a board on back desk. Best GameStop in Kansas!
Good service, high prices
Got axolotl hat by buying cheapest thing with the employees help. Nice employees are pog
Great experiences every time.
Staff is always helpful . love taking the fam there to get our gaming needs whenever I get the chance
Very helpful and friendly staff. Love their Pop funko section.
The staff are always very helpful and professional. The store is amazing and always clean and organized. One of the best GameStop stores Ive been to
I tried to buy a nintendo switch game for my son today. They had the case on the shelf but, when they scanned it, I was informed there werent any copies left. I then asked why was it even on the shelf, I was told by the employee that that is not my job and there is nothing I can do about it.
Garrett is so awesome!
It was great. The woman was very nice and very helpful. She helped with every question and was very polite.
Great store that has a Nintendo gamers heaven. However, has games that I dont like. Thats why 4 stars.
Great place for games, didnt have a variety or colors for nintendo switch lite though
I bought a refurbished xbox one x console in late November at Salina GameStop as part of a bundle for a Christmas gift for my little boy. First off, the bundle was a gimmick and didnt save me any money, like i was told. Its just a trick to get you to spend more money, then tried lying about it later when confronted. They had to order the console and it arrived on time. Hooked it up Christmas day and it wont play any games, disc or digital. As soon as it starts to load a game, it shuts off completely. Every time, no matter the game. Took it back Dec 26 to exchange. They were out in-store & online and said they will contact corporate to try to get another one ordered. Still waiting.. contacted corporate myself. They had no knowledge of the situation, and GameStop is blaming corporate for the delay, saying they emailed them several times to order a replacement. & corporate has no record of this supposedly. The console came with a 1 year warranty, but they refuse to fix it. It was suggested to me by the manager that I take it to a shop to get it fixed on MY dime(which would void the warranty). They offered me to return it for store credit, but wont give me my money back to go somewhere else to get it. So now im stuck with a $450 paper weight, and will have to just trust that someday, they might get the emails and get something figured out to replace my boys xbox. Was told it might be MONTHS before that happens. And it could be replaced with a trade-in off the street, not a refurbished one, like I paid for. I WILL NEVER BUY ANYTHING FROM GAMESTOP AGAIN, AND WOULD NOT RECOMMEND ANYBODY ELSE TO EITHER! CUSTOMERS ARE THEIR LAST PRIORITY! TERRIBLE COMPANY!
I can see why this place is going out of business. I called and the employee hung up by the time I was explaining that cyber punk will never be released. Amazon is cheaper. Go there. #pickaman3
Good place to get controllers and other accessories
Quality customer service, love shopping here
The staff are amazing, knowledgeable, and honest. The store is always very clean, and I’ve never had an issue with a pre-order. The only thing I wish the store could improve on is getting more T-shirts and other cool fan merch!
So happy that they had the hat I was looking for. Their selection is better than I anticipated and the lady working was super friendly and willing to update all my information and handle all my questions.
Its a game stop. You get games.
Clean. Inside a mall. Organized, friendly and well stocked. Helpfull staff and considerate people. Thanks!
Prices outrageous for used games
As good of a GameStop as any. I give it three stars because its in a mall and you have to go into the mall. Otherwise Id give it 4
Service is top notch. Even if you really dont know what you are looking for the people working there are very knowledgeable and will help you with suggestions
This store is the best for games. The staff is awesome.
Good customer service
Pretty good GameStop location. Relatively clean. Staff is excellent. People there remember your name, and they arent too pushy about that damned card.
Knowledgeable and courteous staff. Good availability of products.
Very friendly staff. Always a pleasure to shop here!
Very nice peopleYEE YEE 🤠🤠🤠
Good customer service, good selection for all your games.
Great people, good enviroment, always helpfup and friendly
Very expensive will not go again
Very helpful and went above and beyond for my transaction
Went in to look at ninetendo switch and my son was playing the game on their display. He was trying to figure out what game he wanted. Never got acknowledged or asked if we needed help. It was very slow and we were the only ones in there. Then this person named Rose came up and and in front of me,the mom told my son to leave after he played one more game. Really we werent in there but 10 MINUTES!!. Weve bought a lot of stuff from this store, wont ever go in there again! I was shocked and felt humiliated, never been treated so bad. Well I guess well be spending our money at Walmart or Target!! Aweful customer service!!!! She claimed to be a manager. Need to retrain this aweful person! Or fire!!!!
Great place to got and great staff
Do not shop at gamestop, they will rip you off every time. They buy old games for 3-4$ just to mark them up to near full price. And open new games so they can charge more for a used when the title is hard to get. Just shop at Amazon, its cheaper, not staffed by teens that dont care about thier job, and they dont cheat you.
You might as well buy the games you want via the marketplace on whatever console you have. Trading in games here is a joke as well. Oh you have a $60 game you played once? Theyll give you 3 dollars for it and send you on your way.
They helped me find a cord for my wee game
Its one of the only game retail stores in town, but its kinda expensive.
Cant go wrong if you need a video game go here
Really great customer service!
They are very helpful and have alot of selections to chose from in games.
Was not at Game Stop.
Quick, helpful
Great selection of games and good prices!
Garbage Return Policy. Cannot return a Brand New game within 24 hrs of purchasing when in fact they sell the game unwrapped and insert the disc in the case before handing it over. Way to F*** the customer Gamestop. Way to go. Tis why the digital age will put an end to their madness.
RIP off artists they gave me 4 dollars for red dead 2 and have it on the shelf for 45
Staff is great with helping you.
Great service for a gamestop, and thats saying something.
Goid and frienly people there
Great customer service and deals!
Amanda is awesome!!!
The girl I talked to was very rude and un-helpful what a waste of my time when I tried to talk through my issue she kept shutting me down, I won’t ever use this game stop again.
Sold me a game that doesn’t work didn’t mention that it might and if you call they will say they have it in stores when they don’t
Very very helpful staff and the store was well organized.
Lots of games and accessories
You can always get your old electronics and get store credit
Friendly staff and they usually have sales on used games
***GO TO THE ARENA ***This GameStop will lie to you over the phone to get you to come in. And today amanda was the one to give me a terrible experience. ***GO TO THE ARENA***
Great people! Awesome games!
Manager is super nice and knowledgeable
Staff is nice but the prices are ridiculous.
Opened late, rude staff. Went to the one in Hutchinson instead of giving this store a sale. Sad really.
Staff are helpful and friendly
Inside the mall. Small shop
Awesome people!
Overpriced. Bad business practices.
Great selection of games.
Great selection
Another game store
Game rip off