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Gerber Collision & Glass
1365 Broadway St NE, Salem, OR 97301, United States
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Gerber Collision & Glass
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de
Review №1

My little Toyota was hit, it had minor body damage and a bent axle that I straightened.After Gerber aligned it, it drove better than it did when it was new.State Farm recommended them and I am very impressed with the quality of their work. What else would one expect of an alignment by a man who works for the enjoyment of it and has his own Ferrari?

An
Review №2

They helped me SOO much!!!! They helped me get my hood to open again and let me go!!!! They are AMAZING people and are here to help not here to screw you over what so ever!!!!

Ke
Review №3

Great shop. Only concern is the entrance is hard to get into bc its on a busy street. Also, have to be careful when you pull in.Small shop, Major results!

ta
Review №4

Workers are super nice. Answer questions with a smile. I had people answered with a bad face but not here. Great job done to my car.

Ge
Review №5

Jonathan Mayorga was very efficient in helping us. From the time we dropped off our vehicle to the follow up to let us know what to expect and the progress of the work being done in the car. he was very professional and has excellent customer service/rapport.

Da
Review №6

This place is great - very clean and professional. The folks are all really nice, and competent. Hope to write more once I get my car back...

La
Review №7

Good communication, good work. I really enjoyed working with them, fixing my toyota 4runner after a rear-end.

Al
Review №8

I only went to Gerber for an estimate but they were awesome. They followed up with me after the estimate with an explanation of the estimate. Mike was quite up front about the process and quite informative.

As
Review №9

Melissa and Steven were extremely friendly and willing to answer any questions I or other people had. :)

St
Review №10

Fantastic service great people thank you so much

Lu
Review №11

Weve taken our car here twice and were satisfied with the quality of the repair and the customer service we received. Its a little tricky to park here as a heads up.

Ab
Review №12

I send my customers for wheel alignment and they do great work and best prices.

Gr
Review №13

Great custumer service staff and excellent work done on my vehicle in a timely manner. Kept me posted on the progress everyday. Definitely recommend for any collision repair to ones vehicle

H
Review №14

They did a great job with my truck and they finished earlier than predicted, great service and even better people

Je
Review №15

James and his team were awesome! I went in for an estimate, which he completed in about 10 minutes. I asked him about a different issue I was having with a squeaky back trunk latch and they fixed it on the spot for me, for free! Customer service was excellent and I highly recommend!

Bo
Review №16

Fast friendly service. I needed a front end alignment last year and was just able to check it out on a long road trip last month. the job was perfect. the price was very good

La
Review №17

CE Miller has done an awesome job on my car. I got in immediately for an estimate, they worked with my insurance and got manufacturer parts for my repairs. Every time I called there they were super nice and they had my car finished a day earlier than expected, and my car looks amazing. I highly recommend this shop to everyone.

La
Review №18

Have put two repair jobs through this shop - they do a great job! Rhon is a skilled estimator, and when the job winds up being less involved (expensive) than originally estimated, he will personally call and let you know that - they dont pocket the extra money when the job gets easier. The auto body workers back in the shop do great quality work. I fear for the days a few decades from now when this generation of tradespeople will retire. Who will follow them?

Ma
Review №19

Great help for a small problem...all visits to fix an interior issue were pleasant and helpful.Thank you Zack and crew.!.

Mo
Review №20

Customer service: didnt feel like a valued customer,Quality of work: Work is not TRULY 100% guaranteed like they say.Example: I was concern about the finished results of my vehicle, called to express my concern and was pretty much told to forget it.Would I recommend to a friend: NO, and I definitely won’t be taking my vehicle there again.

Tu
Review №21

Was told one week, it took two weeks and when I went to pick it up I was told it took twice as long because someone there scratched it and the had to repair it. They said they would compensate me and never did. However they were always nice.

Ja
Review №22

They dont answer the phone.

St
Review №23

James and crew had an estimate assembled before I could obtain an insurance claim number....come on James, slow down. Excellent service! Thank you! Steve

Ja
Review №24

Fast friendly service

Mo
Review №25

I was in my very first accident with my first car and CE miller really helped me out and did a great job on my car door for a great price

Ry
Review №26

If straight to the point were a place, this would be it. They gave me a fair assessment on my cars body damage and got it taken care of in a matter of days.

st
Review №27

So honest! This is how an auto shop should be. Customer for life :)

Ta
Review №28

Always have a good experience. Friendly people and good pricing, always willing to work with you.

Ja
Review №29

So the lady that works there named Kim is highly disrespectful. I got my car fixed two months ago, because I was rear ended. I am almost about to have a baby and Kim knows that. She keeps calling me almost every week saying I owe her money . Last time I checked she said to me “ We bill the insurance directly”I don’t understand why she keeps bothering me and it’s very annoying since I’m in a lot of pain and still in pain from the accident . She’s very rude to me and talks to me like I’m a kid . I’m not the only one who’s gone through this . NEVER GOING BACK THERE AGAIN.

al
Review №30

Very helpful

De
Review №31

Professional and efficient.

Ja
Review №32

They did a great job fixing my Truck body damage.

A
Review №33

Nice friendly people

Da
Review №34

Excellent service

Ri
Review №35

Good prople

Mi
Review №36

Awesome people!

Information
16 Photos
36 Comments
4.4 Rating
  • Address:1365 Broadway St NE, Salem, OR 97301, United States
  • Site:https://gerbercollision.com/locations/salem-broadway-st-or?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_OR&utm_content=SEO_Salem&utm_term=5822842
  • Phone:+1 503-363-9271
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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