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ATVs and More
1307 W Main St, Salem, IL 62881, United States
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ATVs and More
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Ch
Review №1

We drove almost 200 miles because their selection was unmatched. Once we were there, our salesman Steve Coleman was incredibly helpful for us first time General buyers. When we sat down to do business, the staff was fair and efficient. I will definitely recommend to friends and family.

DH
Review №2

Best power sports dealership around! Always a great selection and staff. Gotta check this place out, well worth the trip.

ro
Review №3

Great service. Good people. Would definitely return. Got a good deal and not horrible pressure. Ask for Lisa and tell Logan great job Thanks!

Mi
Review №4

They did a good job selling me a Hustler mower. But the 2 times I have had to deal with service department has been a real pain. The first time was warranty work. They said it was fixed, got the mower home, 12 mile trip, the mower was doing the same thing as before. Had to haul the mower back, this time they found a part that need replaced that they had missed. Had the mower for a week and a half. This time I was given a price quote over the phone. When the job was done i was charged $ 60 dollars over the quoted price. Do not use their service department its a jokeThe store manager contacted me about about my complaint. They were very concerned and wanted to make it right. They have resolved my issue with the service department. I happy we could work this out and I am a satisfied customer

Dy
Review №5

Great place to go, very friendly and helpful go see joe, best salesman there is he will hook you up with whatever you’re looking for!

Da
Review №6

They offer amazing services, i have bought every four wheeler, side by side, and tractor through them and never any issues. Always offering the best of deals and working with you for aftermarket prices and services. Would recommend them to anybody to buy from them.

ke
Review №7

ATV’S and More has a large selection of new and used side by sides. Devin Wilkes was very helpful and easy to work with. Helped us pick out the SxS best for us. Everyone there was very friendly and helpful!!Highly recommend you shopping here!

Ja
Review №8

These guys are great. Very helpful and knowledgeable, friendly and easy to work with. Answered all our questions and gave us a good deal on our new side by side. If you want a great product and great service go to ATVS and More!

ja
Review №9

Service department is always fast and friendly. Highly recommend!

sh
Review №10

Casey the parts specialist was very good at going beyond the level of customer service to get us the part we needed in the time we needed it..Definitely recommend this place for your ATV parts and accessories.

Da
Review №11

Service department has been fantastic and extremely friendly! Family friendly store and definitely going to be coming back from now on for all my side x side service and accessories! Highly recommend them!

An
Review №12

I purchased a side by side and had numerous other bikes worked on here. I’ve never had any issues and the staff has always been very helpful and polite. Great place with great service!

Ma
Review №13

Lots of inventory to look through. Everyone is so nice and easy to work with. First experience there, and will definitely go back! Highly recommend!!

Ro
Review №14

Easy simple shopping and buying experience. Sales folks were good. Paperwork fast and easy. Good experience.

Ho
Review №15

Very personable, knowledgeable and excellent sales staff. Excellent show room and parts department. Would highly recommend and will recommend to anyone!!

Ro
Review №16

Tons of inventory! Treated me great, spent time explaining all my options, and got me into the best UTV for the money

Ky
Review №17

Always take care of my needs from parts to new equipment.

Ta
Review №18

Just bought my 4th unit from them yesterday. They always have a good selection. What you see is you what you get with these guys. No hidden agendas or pushy salesmen.

J
Review №19

Good to deal with but check the unit out good though

Ke
Review №20

Everyone was friendly in the store the parts department was very knowledgeable an assisted me promptly with my parts search. What they didnt have in stock was ordered an quickly recieved. Very helpful an grateful for there service.

co
Review №21

I needed help obtaining some diagnostic/wiring schematics for a unit. Called these guys and they truly did more than I had expected to get me the information that I needed. This is an invaluable service, when I make my next atv/utv purchase it will be here

jd
Review №22

Great customer service and a personal experience. Easy to buy from!

Ke
Review №23

Great people Everyone is so helpful Nice selection

br
Review №24

Best place around when it comes to any motosport. i do all my business there. and get treated great

To
Review №25

Man this place is awesome and they have full lines of all the major brands! The name says a lot about the store. They should have named it ATVs and everything else you can ride. I take that back, I didnt see any horses! On the other hand, I didnt ask. Now that I think about it, they did have Mules! Ha ha.If you are looking for something to ride, you will probably find it here. They are friendly and ready to help get you riding.

Ro
Review №26

I’m in there almost ab every day even if it’s picking up parts or oil for something, they help me at the parts desk with all the help they can give me and I 100% recommend going to Atvs and More in Salem IL. Really great people!

Al
Review №27

Showroom is impressive. Tons to choose from. Parts department is loaded with gear, shirts, light bars and a BUNCH of Traxxas cars.

Co
Review №28

Lots of good inventory, parts, accessories, apparel, friendly staff, got what I wanted in no time flat.. My salesman, Brayden M was outstanding ... Found my new power sports dealership..Ill be back

An
Review №29

Always amazing service from the sales department and parts department!! I made my very first purchase with these guys back in 2020 and I visit them regularly for basic items for our SxS and motorcycle great family ran business!! Check em out for all your offroad needs!!

Ly
Review №30

This place is a joke. If possible there would be no stars. Lets list an item and say its asking price then when you offer to buy they add $1k in bs fees onto of the list price and this is a used item. Complete joke and would not recommend!!

L
Review №31

Rip off, way over priced. Go to I-69 motorsports. You can get a new 2022 polaris ranger 1000 eps for 13,500 out the door. No freight or shipping fees.

Bi
Review №32

Casey in parts department is always helpful, knowledgeable, and friendly. Only reason I keep shopping there is because of him. Give the man a raise!

Ky
Review №33

They told me to come with cash and then waited untill I drove 2 hrs to disclose fees. They were very aggressive telling me I should know. When trying to work it out the sarcasm I received was very eye opening. Not the same place I bought my last 2 bikes from. Very uncomfotable situation. Never again.

Ad
Review №34

Always very helpful, almost always have what I need in stock and top notch customer service.

Co
Review №35

Great staff with great customer service!

Jo
Review №36

Knowledgeable staff and great service. They’ll take care of you

To
Review №37

Very help full in and out great staff very informative and great people to deal with

ro
Review №38

Had them install two tires on my motorcycle and two new tubes. They did everything right and I am happy with the service this place will back up their sales with good service

Cr
Review №39

Bought a Mahindra tractor from here. After a couple days of waiting for them to deliver it, this morning turning into this afternoon turning into tomorrow midmorning then they were loading it up only to find out later that afternoon that they delivered it to my neighbors house and ran. I guess so much for theyll delivery it and stay around as long as needed to explain how everything works.

Ja
Review №40

Went to but 2 2021 atvs. Filled out financing papers left. They never even called back to say if loan went thru. I even had half down if needed. Would have given less stars if it were an option.Just an update to their answer for my review above.. they said they are working on it. Im pretty sure I could have bought a house in the time youve been working on it. I stillhave not heard a word from them

Ja
Review №41

I had a problem with my jet ski and trailer. I stopped by ATVs and more and they came right out and helped us! Great people!

Mi
Review №42

Came in for Traxxas parts, Casey was very helpful and found everything I needed!

Al
Review №43

Always have an awesome experience here. Buying our sxs or dirt bike or kids dirt bike or Rc cars or riding gear, we are always taken care of!!

jo
Review №44

Casey helped me fix my rc car. I couldn’t get this kind of help on the first try anywhere else in the area. Thank you!

Ra
Review №45

Awesome people. Great service

Ch
Review №46

Advertised 5,299 and real price 6,400 because of shipping and fees. 700 for shipping is outrageous I would know I own a semi truck.Dont recommend. Classic bait and switch.

Ba
Review №47

Bought a WR250R over the phone. It was ready when I arrived. Quick paperwork signing and I was in and out. Riding by the afternoon. Easy! A+

Du
Review №48

Most of the employees are nice and helpful trying to do a good job. Nobody wears masks for what its worth. Nick can work on his disposition and the way he carries himself around customers and fellow workers. You can tell he kind of rubs off on everyone else. Hes seemingly okay at his job and is being groomed for success but is lacking in customer service. Joe in service department is a great guy.

Di
Review №49

Great guys, helped me out buying a tenere 700, big show room, lots of different bikes and side by sides!

Be
Review №50

They took the higher road and made this deal right

Da
Review №51

I would give this place 5 stars. We bought our 4 wheeler there now we took my daughter there to get 1 for her. Great place n very friendly.

Ja
Review №52

Have witnessed this company first hand sell used equipment that was not serviced properly, then refuse to repair said equipment after the customer had issues. Their customer service is very subpar as well. BUY SOMEWHERE ELSE!

Ky
Review №53

Great customer service and sales. Went out of their way to find me the side by side I wanted.

Lo
Review №54

We LOVE our new side by side!!!! We ride it around all the time! I would recommend this place!!! Everyone there is nice!

Jo
Review №55

Helpful staff and good deals on Traxxas parts!

Da
Review №56

They do have a nice selection in stock. I spent 30 mins in the store today and wasnt greeted or approached by anyone offering to assist me.

T
Review №57

Derik was more than helpful. Very polite and knowledgeable. Got me an insane deal on a Traxxas Xmaxx. Would recommend anyone to go and purchase from him!!

Ke
Review №58

Bought a can am maverick and love it. The guys went above and beyond getting me taken care of. Nick and Logan were both great. Ended up buying a new set of tires before picking up the bike and was very pleased with the help I received in the service department. Next purchase will be done through them.

Ro
Review №59

My wife bought a side by side used from them and it was to cold to ride it.... so when she got ready to ride i went to pick her up it broke down and didn’t even get 20 miles out of it she paid $10,000 for it they said they would trade us out or fix it we tried getting a new one but the price on the ad was$16,799 and we get there to buy it they tell us that it’s almost $6,000 more than the price in the ad!!! Furthermore the manager made a verbal agreement to fix for nothing se she told them to fix they said ok. Then after we get home they call me when I’m not the one who purchased it!! And said we’re not obligated to fix it!!! Yes she was paying cash!!!

De
Review №60

Seem to have treated us alright. We bought a 2012 Ford focus and so far its been a good car. The car was over priced tho but he came down. Idk how their other prices are but I would recommend that u know what the vehicle that youre looking at is worth before going in.

Ch
Review №61

This places a joke dont buy from them they dont take care of their customers at all. To many other places out there that will take care of you not this place

Ga
Review №62

Great customer service and good parts inventory

Me
Review №63

Great service every time I go

Er
Review №64

My sister bought a krx here from Devin and she said it was by far her best dealership experience. Highly recommend.

Sc
Review №65

Stay away from these Scammers! I live in Washington state and have never owned a ATV or a tractor. This company continues to send me spam emails, they must have bought my email address online from some other scammer. I have opted out of their emails multiple times, but I am still receiving their stupid advertisements. I have never lived in the state of Illinois, I live 32 hours away by car. Watch out they are collecting your data and they are probably sell it to some other scammers. BEWARE, BEWARE, BEWARE!!!

Sa
Review №66

Joe Wagner and I have have worked together for several years. He is always friendly and super responsive. Everyone at the dealership is easy to work with and go out of their way to help in any way they can.

jo
Review №67

I spent $14000 at their store and it took almost 2 months to get the paperwork from them. I ended up driving 3-1/2 hrs. to their store to get my paperwork in person. They were very friendly before my purchase and not interested in my problem after the purchase.I wouldn’t buy from them again.

Em
Review №68

We drove 3 hours one way to buy a bike today that they have listed on their site but they did not have in the store. Even better when we asked the sales guy about it he looked at us dumbfounded like he didn’t remember having one in even the recent past. On top of it when we were there we looked for other comparable bikes to the one that we wanted that were listed on their site and what do you know, they didn’t have those either. They leave inventory up on their site that they no longer have to drum up business and get people to come in and waste their money on the much smaller inventory that they do have in store. Please Save yourself time and money and go elsewhere for any of your dirt bike needs.

De
Review №69

Before I begin, I should mention - it takes a lot for me to be leaving dirt on a establishment that makes its money based on inventory it sells. I did sales for ten years, so I do understand that sales floor personnel have bills that need to be paid also. I get it. With that being said - I stopped in over here awhile back looking to make a purchase on another motorcycle. Unfortunately, the sales personnel (Logan, to be specific) was aggressive and NOT straight forward with me about their pricing. I explained to them what I was looking at beforehand, and all I asked for was a realistic price match based on average market price. They declined until I started walking out the door and then that number started changing.Ive since gone to another dealership and spent $26,000 with them on two bikes in the past 7 months because theyve been straight with me. Im looking at buying another bike here in a few weeks. Lesson learned: youre paid to do sales. Your sales floor is nice, your inventory selection is great, but your sales tactics are tactless, pressuring, and disappointing. You all can do better than that. Honesty sells and keeps customers; the opposite doesnt. Chasing a quick dollar is NOT the way to do sales.

Th
Review №70

I had looked very hard for a Suzuki Boulevard s40 for quite some time. In my search I found that ATVs and More had one. I contacted them and spoke with Lisa Wagner. She gave me the complete info on it and it was priced at a very good point... I told her I would take it, so she sent me the paperwork. I drove over 5 hours to get there and when I arrived, paperwork was ready, motorcycle was ready to roll out the door and she was as friendly and helpful as anyone I have encountered in any business. I highly recommend this dealership!! Thank You Lisa.

Ma
Review №71

Bought the new Kx250 xc. Very happy with it and the whole buying process. No hassle. Highly recommend place to buy!!

Ra
Review №72

Great selection. Worth the trip to Salem, Il.

Ca
Review №73

Great experience

Jo
Review №74

We just took our ITV in for service and a couple of repairs. They did do the service and 1 of the 2 repairs.They tried to get us to buy more parts for something that was not wrong. They didn’t change a cv boot that we bought from them and asked to have put on when the other repair was done.

ke
Review №75

They got us to buy a $2000 warranty for our sons dirt bike. My son is 14 and paying for this bike hisself. It had an issue this year and we thought we knew what it was and asked if it was under the warranty. They put in a warranty claim which was denied because the part was not covered. When we began the work to fix the part ourselves we found more damage than we thought. Because they put in the first warranty claim and had to revise it the work still was not covered.The warranty company is saying that they wont cover the bike because of how ATVS and more put in the claim. ATVs and more says it is because I took it apart to fix it like they told me to do. They reported that the bike was in their possession when it wasnt. Joe said that it isnt right but the best he could do is help with a discount on parts and labor. We are looking at almost $2000 worth of work after paying $2000 for a warranty to cover the bike.They do not stand behind their customers.

Mc
Review №76

I have had too many bad experiences in this place and I will not be going back. Rudeness, incompetence. I ride bikes, my son rides bikes, but we will be driving the extra mile to get some decent service from now on.

da
Review №77

Bought a used TW200 from a bunch they had available from a local training program. They made it super easy. I paid a small deposit, Steve sent me pictures of the bike he set aside for me and a week or so later I drove from Cincinnati to pick it up. All of the title paperwork was prepared and the transfer to an Ohio title was a snap with all of the paperwork sent. Great job, I wish you were closer to me!

Du
Review №78

Very helpful service team.

an
Review №79

Worked the simplest and quickest deal with Logan Thompson over the weekend. Told him exactly what I wanted and with a small time frame he was able to get things done no problem. Big shout out to all the staff at ATVs and More from the guys in the setup shop to Mrs. Quick in the finance office.

Li
Review №80

Very knowledgeable, friendly & helpful.

Da
Review №81

Service department was very good.

St
Review №82

Ive bought two UTVs from ATVs and More this year. This review is a result of my second purchase.I bought a lightly used 2018 Can Am Maverick Xrs Turbo R from ATVs and More on July 22, 2020 (exactly six weeks ago to the day Im writing this review). I had spent a the previous day test driving some new 2020 Can Am Maverick models and decided that despite my urge to throw down on a brand new Xrs Turbo RR, I should probably explore something on the cheaper side. Given my prior experience with ATVs and More inventory availability and sales team, I decided to check their listings and sure enough they had a 2018 Maverick Xrs Turbo R with 32 inch tires, rock sliders, and lower doors already installed. I reached out to their sales staff to confirm availability (check) and drove down early the next morning. Lisa was helpful and had my financing ready to go before I even walked in the door - thanks Lisa.Two days later, my wife and I decided to take the Maverick out and meet some friends out in Missouri. We were only a quarter mile away from the campground before the engine overheated and the Maverick went into Limp Home mode. I pulled over and let the dust settle before we turned back. After another 100 feet down the road, the check engine light started flashing. Once we got the Maverick back to camp, I decided to check the antifreeze reservoir in the back - the reservoir was bone dry. After letting the engine cool for an hour, I checked the reservoir again to see if any antifreeze had cycled out of the system back into the reservoir bottle - the bottle was still bone dry. After having decided our day was a wash, my wife and me drove an hour away to the nearest auto parts store just to get some antifreeze in it before we attempted to get it back on the trailer.Once we got back to camp, we mixed enough distilled water and antifreeze to at least attempt to fire the Maverick back up. As soon as it started up, it started billowing sickly sweet white smoke out of the exhaust.Edit: Im editing my review to reflect the personal attention and service Joe put into making the situation with the Maverick right. Ill admit that my review was a bit flippant and I should have been a bit more patient. Joe really went above and beyond with not only replacing the Mavericks head gasket, but they also noticed the plastic (!) gears that drive the oil and water pump were chewed up pretty bad. Joe went a step further and pulled the oil pan to make sure none of the gear teeth had been cycled through. Sure enough, they found debris on the oil screen. They resolved that issue as well, and now the Maverick runs great. After the experience Joe gave my situation, I will 100% return to ATVs and More for all my service and outdoor needs. Thanks Joe, you rock.

Ma
Review №83

I made it very clear to the lady I only wanted to look that day. And everything was fine at first. Then she got other people involved and I felt like I was being rushed/ pushed to make a decision. It made me very uncomfortable so I made an excuse and left. I tried getting back in touch with the sales lady after I decided I’d buy from them. I apologized, and she has done nothing but ignore me. So when I go in on Wednesday the 4th I’ll damn sure be asking for someone else to help me with my purchase. Preferably Logan. He is the best worker in the whole building.

Ad
Review №84

Thanks to Trevor for getting me in a 2019 terex 4. Great customer service. I would highly recommend people to go here for the best deal.

Mi
Review №85

Really good people. My step dad bought a arctic cat 700 utv that truned out to have major issues we took it back they traded it in for what we paid 4 it and got them a 2020 teryx out the door same day so id say A++ for them for makeing a deal worth while.. definitely a good business with amazing workers. Would 100% Use them in my next purchases

T
Review №86

This is my first impression of this place after calling them about bike that was listed on craigslist. I asked the salesman about the mileage and history of the bike. He put me on hold to go find out the mileage - no problem with this at all - after returning to the phone I asked him if he knew the history of the bike? He did not. Again, no problem. But, during this whole process he had a couldnt care less attitude. Like I was bothering him or interrupting his morning. I was asking because i wanted to know the basics before making a trip from St.Louis.Very disappointing right out of the gate.Im still going to go in to look at the bike in person. (good day for a ride on my current bike, ONLY reason Im going)....but, Im not holding my breathe of receiving good customer service. We will see. I will report back after I visit them. Im trying to give the benefit of the doubt after the phone call. But, not a good first impression. Very poor phone skills when it comes to sales.

Su
Review №87

Never judge a book by its cover. Stopped in today to check on aftermarket wheels for my Teryx4 and possibly other accessories. Despite spending about 15 minutes in the business, however, only two employees bothered to acknowledge my existence. The person just after you walk in the door and an employee who happened to walk by me and sigh (who I spoke to first.) At least five more employees walked by me without so much as a word. Countless others behind counters looked in my general direction without so much as a word. Not a hi, hello or how is your day going. Nothing.Im 100% sure its because of how I was dressed. I was in work clothes and Im sure they thought I didnt have money and was a waste of their time. Its a pity, because if someone had bothered to try to help me they might have made a sale. Probably not today, but in the very near future. As I said earlier, never judge a book by its cover. Doing so likely cost $600-$1,000 in sales and any chance of business in the future.

Ry
Review №88

No call back. Just an email telling me how everyone is looking forward to help. Few days later I called and inquired about the motorcycles I was interested in. Turnes out they were all sold. All 4 still posted on their website a week later.

La
Review №89

Great experience, easy to work with

Pr
Review №90

Purchased a used utv got it home just to find out the water pump is bad....contacted utv and more explained what was going on they had us bring it back (which is a 3hr round trip for us )they took it to their shop about a hour went by they thought it was just a air pocket in the line got it back home only to find out it was still leaking antifreeze called Joe (manager) said he would have it picked up and fixed then returned to us in which he held to his word ....they all at utvs and more were very polite and did everything to make our purchase right will do business and recommend utvs and more great company thanks for a great used utv

Au
Review №91

I didn’t personally buy a bike from here but my brother did. They financed in a $1600 warranty on a used Dirtbike and will not refund it. There was no mention of a warranty by the finance manager while paper work was being done. READ ALL OF THE PAPER WORK BEFORE YOU SIGN ANYTHING. This dealership is shady.

Be
Review №92

I needed to buy an ATV at the end of 2017. I spoke with Tara. She was great to deal with! She was straight forward with her pricing and very responsive. She did not have the color I wanted so I ended up purchasing an ATV elsewhere. However, Tara was so great to deal with I cant help but leave a great review! She was so on top of it. She gave me the best price and was very transparent. I really wish I could have bought from her! Thanks Tara! This wont be the last ATV I purchase and I will definitely be calling you when I need one! Sorry it didnt work out this time!

So
Review №93

Just bought my Brute Force 750..Could not be happier with the experience. Lisa Wagner is top notch, made it super easy from start to finish, in and out in a short period of time..Mike in parts is super knowledgeable about the mods I wanted to do on my new quad...Great staff, Great place to do business with...Ill be back KRX in about 18 months...Thanks again.

Ga
Review №94

Bait and switched me. Drove hours after we agreed on a price to pick up my bike, cash in hand. Got there and the best they could do was $700 more than agreed. First thing they said? Just finance the rest!, Not Lets find out who authorized that deal and made you waste your time

de
Review №95

ATVs and More is the only place to shop when looking for an ATV. Fred Cole is the best. The experience was top rate and I will be referring all my friends. The trip from Gallatin, TN was well worth it. Thanks again.

Na
Review №96

Sold me an unnecessary extended warranty and although they told me I could cancel it, that was a lie! After calling at least 5 times and being told “it’s taken care of” it’s still not canceled.

Me
Review №97

Gave us nothing but the best service ever. Made sure we got what we was looking for and in our price range.

Aa
Review №98

Not very professional. Staff swearing at each other, me as a customer was just an inconvenient for said staff.

Da
Review №99

Trevor was top notch. We left very happy and ready to ride our new toy.We will be back!

Br
Review №100

I shopped by interested in a new sxs, the place was dead and i couldnt find anyone to help me. found the sales staff all playing on their phones. I left and went to car corral in Flora.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:1307 W Main St, Salem, IL 62881, United States
  • Site:http://atvsandmor.com/
  • Phone:+1 618-548-1360
Categories
  • ATV dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
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