user
RENT-2-OWN Salem
2348 E State St Suite 610, Salem, OH 44460, United States
Appearance
RENT-2-OWN Salem
Comments
Si
Review №1

This company is FANTASTIC!!! Adam and his team are the best!!!! I purchased a refrigerator and the fellas were great!! They took care of everything and were just the sweetest too! I also purchased a beautiful stove a year ago and it works great! Great customer service and terms were very, very good! Ill be back again and again!!

Mi
Review №2

I cant say THANK YOU enough to our delivery team yesterday! Not only did they make our delivery in a timely manner, they went above & beyond to take care of us! We were in the middle of moving in to our home at the time, & men who delivered helped us move our old dryer up the stairs AND helped switch the chord on our old dryer for us! Neither of these were related to why they were here, but they were kind enough to help us with both anyway! I could not be more satisfied. Thank you again!

Jo
Review №3

Rent2own staff are very helpful and personable, Ive never been to a place that had that level of being more about the customer

Ca
Review №4

First let me say that Marcus was a real pleasure to deal with.So I Ordered the Bernards bed with pillow top mattress. Its like sleeping on a cloud. Me and my wife were so excited when the 2 gentleman that installed the bed arrived. On time and installed the bed fast and explained to use everything we needed to know . Not like other places that just drop your furniture off. This was a perfect experience and will be looking to get some other pieces of furniture to go with the bed.. thank you Rent -2-Own. Tomas and Tammi Santiago

Va
Review №5

Rent 2 own Employees and Staff in Salem are incredible!!!! They never let me down!!!! Im very satisfied with their service. All the products are clean and great Quality at affordable pricing. Thank you Rent 2 Own Staff. You all do and amazing job!

He
Review №6

First time purchasing through rent to own. From the application to delivery, Customer Service is excellent! Very pleased with all the staff 😊

Ri
Review №7

They have good service the people there are great. All around good store to go tol love it and I know you will too.

Mi
Review №8

Very nice and friendly and very understanding on very thing and I like that

Au
Review №9

100/10 Recommend coming here for anything you may need! From the sales floor to delivery, the staff at Rent-2-Own are incredible! The sales associates who helped me pick out my dryer were great and the delivery staff, Noah and Blake, did excellent putting my new dryer in. Thank you for your hard work I love renting from yall!

Ju
Review №10

Folks at this store are very kind, and very helpful! I was renting a sectional that was awesome, but after getting settled into our new home, realized it was a little too big for our living room lol so we swapped for a different set, which we adore! Noah and Blake delivered another set for us quickly and efficiently and were very friendly:) two thumbs WAY up! 👍👍

Ra
Review №11

Adam is amazing at his job! He is so nice to deal with and shows he cares about his customers! I will always keep going back as long as hes there!

He
Review №12

Love this store! Every one is kind and helpful! Kayla found exactly what i needed! It was delivered quickly and with care by the delivery team!

Da
Review №13

Kayla, Adam, Bob, and the rest of the crew are fantastic! The whole crewis very professional, easy to talk to, and very helpful. Great selection of stuff to choose from. Thanks Rent 2 Own for coming to Salem!

Ca
Review №14

What an awesome team of people! Delivery was great as well. Would highly recommend to others!

An
Review №15

Very pleased with the service and friendliness of the employees my items were delivered and set up as promised. Would definitely recommend this place

De
Review №16

These guys are awesome ! Adam and the whole crew are first class ! I wouldn’t go anywhere else but here hands down ! Delivery time was spot on and the guys were professional and courteous like it should be ! Very awesome experience ! Go see Adam trust me you won’t be disappointed ! 👍👍

Tr
Review №17

These guys n ladies r wonderful. From mgmt to sales to delivery. Always polite n courteous and the best deals around. My tv blew up today n within 30 mins the brought me one out. I will never go to any other rent to own place. I love Adam and his staff

An
Review №18

Great store started a rental agreemsnt recently doin business with them in future

Ja
Review №19

Adam and his team are great people and are always there to get you the best deal ..,

Gi
Review №20

Nice items great service

Gi
Review №21

Noah and Blake Delivered it to my home. They were hard workers who took the time to help me set it up. I am beyond pleased with the service.

Co
Review №22

The 2 gentleman. That delivered my recliner we’re very nice and made the delivery smooth and great attitudes

An
Review №23

Great service, no hassle, wonderful personality from the agent Marcus to the delivery drivers!

br
Review №24

When I walked into the store, I wasnt sure what to expect, because the sign said we rent almost anything. So I went in and started to look around and I noticed they had very nice furniture and appliances. The prices seemed to be pretty good, compared to their competitors. I asked a few questions and I noticed that I did not feel pressured to buy anything. Usually when you walk into a rental store the first thing out of their mouths is What can we rent you today? Adam at Rent-2-Own did not do that to me at all. He did however answer all the questions I had in a very friendly way.I wanted to get myself an EZ chair or recliner and he showed me what he had in stock and what he could get for me within a short period of time. He at no time showed any pressure salesmanship. That made me feel very good, like this store might really care about its customers, not just making a buck. I ended up getting a chair that they had in stock. He asked me when it was good for me to deliver it, not telling me when they were going to deliver it, like the others do. We decided a date that worked for me. I paid a low payment, which i believe we are all looking for, a good deal.When it came to the delivery date, the men that delivered it were on time and very professional, but very kind at the same time. They brought in the chair and because of my health, they moved the old one for me as well. I couldnt of asked for any better service from a company. The whole experience with Rent-2-own was painless and no pressure sales.Now that Ive had the chair for a few weeks, Im not sure if it is what I want. I like it, but Im not sure if I really like it. When I got it home and with my other furniture it looked a little different than I thought it would. I called to ask a question not about the chair, but while we were talking the associate told me that I could come in and get another one. I thought they would not be to happy with me for not liking my chair. She told me that they had a new stock of chairs in now and just to come by and see if I liked any of them. She said she wouldnt be happy until I was happy with my purchase from them. I am going to go tomorrow.I just want to say I feel that if they keep up the service that theyve shown me alone, I think their store will thrive and be around a long time in Salem

Me
Review №25

Salem!! These guys are amazing! Deliver promptly very professional, caring, knowledgeable about their product!!!

No
Review №26

The employees are very nice people. The first fridge I got was to tall it wouldn’t fit so they took that one back and ordered the one that would fit. They go beyond to make sure you get what you need. The delivery guys was really nice and friendly people. They showed up when they were suppose to and they didn’t damage anything bringing it in. Believe me it was a task cause some of my door ways was a tight fit and they even had to take my front door off. I kinda felt sorry for them. Thank you guys. I love my fridge!!!

Je
Review №27

Delivery was on time,the guys came in set it up and was very nice. The members in the store also very nice, helpful and informative. Adam, the store manager was awesome and very helpful helping us get our merchandise and getting us on our way with no hassle! I strongly refer renting from them over other rent to own stores in the area. They also have a lot bigger selection and can get it if they dont have it in stock, if available! 5 Stars!!

Be
Review №28

I love rent 2 owns prices and their selection of items... They cant be beat... U cant get a better deal anywhere else... U get treated nice... I love this place and the staff... Ty rent 2 own for being so nice to me n my family

Ca
Review №29

Everyone was so nice and helpful! They were able to get everything here quickly and had everything set up so quick! The delivery guys were extremely nice and kind. They also were very respectful of our home making sure that they weren’t tracking mud in. We will definitely use rent 2 own again!

Ma
Review №30

This place is awesome! They work with you on everything and fast at their service. They send you texts messages if you forget that it is your day to pay. You can even pay through that text so you dont have to go in. Its nice and easy service. I have rented 4 items off of them already and plan to stick with them. Favorite place to rent from!

Kr
Review №31

I got a sectional from here and i love it! They had awesome deals and they had the best pricing in town. Plus the people in there are nice and help you with any questions you have. They delivered the couch the same day and set it up for us. I’ll definitely be coming back for more soon.

Ro
Review №32

Rent 2 Own is a step above the rest. Many other stores are in the sales business. Rent 2 Own is in the people business. From the moment I went in the store to when my product was delivered, everyone was friendly and professional. They really care that the product you are renting is affordable to you and that the product you select fit both your wants and needs. Shout out to the manager Adam and the rest of the team. Keep helping and caring for people and you will have a bright future in Salem.

Ka
Review №33

Great service! And very helpful!

Kr
Review №34

I am definitely pleased with this place! I have to say that I havent been the easiest customer for them, and Brandon is ALWAYS working with me so I can keep my refrigerator! Definitely give 5 stars for service, reliability, and anything else I can give 5 stars for! I will always give them my business and recommend you do as well!!

Sa
Review №35

Rent 2 own was able to get me my washer and dryer, brand new, for almost $100.00 less than what I was paying elsewhere. Staff was knowledgeable and friendly and made the process quick and easy. The delivery guys were amazing and were courteous to keeping my house as little muddy as possible as it had just snowed the night before delivery.

Ia
Review №36

Everyone is so helpful and willing to help any way they can. Movers are always friendly and very helpful. Cant wait to continue our business with them in the future

Jo
Review №37

I have been going through a rough time recently and Brandon and then rest of the rent to own staff has made sure to help me out with everything they can. They have been nothing but amazing since day one. I would highly recommend him and his team to anyone and over anywhere else

St
Review №38

My husband and I rented from here the day of the grand opening. We were greeted immediately. The manager there was super nice. There is a lot of options at great prices. By far the best experience that we have had at a rental company!!

De
Review №39

Fabulous service! Delivery was 6 minutes early and they are very nice people. If you have a shorter washer and dryer hook up hose, they let you know what size(s) they need to install it and say we will be right back! And then they have the job finished! Its fast delivery, installation, and service!

Ca
Review №40

Kayla was super helpful & made the entire process so easy! The movers were super nice and came when they were supposed to. Would definitely recommend!

Ro
Review №41

They are really great people there they helped us get what we wanted. Really nice people. On time with their delivery and the guys were really nice asked if we had any questions about anything

Ma
Review №42

Awesome guys at this store... Would recommend my family and friends to come here... Very friendly and helpful associates... Adam is an awesome manager.

As
Review №43

I love the new bed we just got. Its like sleeping on a cloud. And the payments are cheap and affordable.

Ji
Review №44

Awesome place, the people are helpful and very nice. The delivery people are fast and respectful of your belongings. I highly recommend this place!

C
Review №45

We have got multiple items from R2O and have been very satisfied. The quality of the items they carry is excellent. The staff is always there to help us and are very friendly. I wish other businesses appriciated their customers like R2O does!

Ca
Review №46

Great customer service in store along with affordability. Awesome delivery guys. My dog loved them lol

Ta
Review №47

They delivered my washer and dryer in a timely manner! Set everything up very quickly and properly! Couldnt be happier

Br
Review №48

I had the best experience at Rent to own. They treat you like part of their family and their merchandise is affordable!

Mi
Review №49

Awesome delivery people and sales people.

Ju
Review №50

They was very fun and friendly during our wait.. They was able to deliver that day an set up.. Amazing crew

St
Review №51

Adam and his team are very professional and friendly.They greet you the moment you walk through the doors and help with anything youre looking for or any questions you have. Their drivers are very cautious with the products they deliver. I would definitely recommend too family and friends!!

So
Review №52

Adam is super chill. Super cool. Very bubbly personality ans willing ro do everything he can to make you happy. Kayla ia one of the nicest check out ladies. She always goes above and beyond to help.

Ro
Review №53

I love this place... They are really cheap a month and they are really nice... They treat you with respect... I would recommend them to someone because they are alot better then other rent places...

St
Review №54

Always helpful!!!

Mi
Review №55

Adam is great and the rest of the team is as well. They are willing to work with you at the highest level. We followed Adam from New Philadelphia to here and I would do it again.

Kr
Review №56

Quick & prompt delivery and great customer service as well as product and in home service men who were helpful installing and helpful with instructions, glad I chose them.

De
Review №57

I love this place! The prices are great! Best prices in town. Definitely have my business.

Ma
Review №58

They did an amazing job with the stuff my mother had happen to get. would continue to rent from them! amazing workers, they are nice. 10/10 Would recommend.

Er
Review №59

Kayla was very polite & SUPER informative! the 2 guys who delivered our new mattress were prompt & friendly. we are very pleased with our experience so far!!!

Bo
Review №60

They are some of the best salespeople I have meet. Had fun while I was in the store. Laughed and joked with all of them.. LOVE THE STORE. And the environment.

Sa
Review №61

Very friendly and fast service. Delivery was next day and on time. My new TV is GREAT

Ja
Review №62

Rent to own has such an amazing service, highly suggest going there for renting!! They help me with getting a stove and refrigerator!!! Again highly recommended going and seeing for yourself!!!

Ja
Review №63

This is our first time renting off RTO and I have to say we have had nothing but great experiences with them awesome team members and awesome delivery personal as well would highly recommend them to anyone ..keep up the good work!!!

Je
Review №64

I have rented from others in the past but rent -2own is by far the best. They have great deals and a wide range to choose from I would highly recommend them to anyone

Ti
Review №65

Friendly welcoming place to rent from help you get what u want from the worker in the store to the workers who delivered my stuff all great people differently love this place

Th
Review №66

Very nice company they always go above and beyond to help their customers and they prices are good kayla treats everyone like family as soon as they walk through the door I recommend rent to own everyone and the manger love to talk to his customers like they are family

Br
Review №67

All around a great experience! They treat you with respect and have great items. Highly recommend!!

Ka
Review №68

Rent to own is affordable and always works with our payments. I would definitely refer them to anyone!

sa
Review №69

They got my couch I ordered in in a timely fashion even went out of there way to find the couch I wanted and had it delivered in a timely manner

Ma
Review №70

My grandma just got a bedroom set and is in love with it. ❤️ Amazing place

Ro
Review №71

Awesome people, great prices,only problem I have when they order something I takes a while to get here

bo
Review №72

Fsdt friendly service. They take the time to listen and work with you. Delivery was on time and completed quickly.

As
Review №73

I highly recommend going to see them if you need anything! They are so friendly and keep everything on file so making payments is a breeze!

As
Review №74

This place is amazing! They have things no other rent to own establishment has! The staff is very amazing!!

Li
Review №75

Very friendly staff and reasonable prices. Very happy with service I have recieved.

Da
Review №76

Did a really good job

Am
Review №77

Great place with super nice employees! They have a huge selection of really nice stuff for the cheapest prices around here.

Me
Review №78

They would not work with us after my boyfriend lost his job due to the virus we were only 2 weeks behind 86 dollars and they came and demanded my stuff we did give it to them no problem but would not even wait til Monday so we could pay plus they didnt wear masks . I just think its sad because they gave someone I know a free month when they were struggling and they bond there stuff haha 🤣 owell

br
Review №79

Love rent2own have many things from them. Their staff is amazing and always willing to help you out in anyway.

Se
Review №80

I love the staff there they are all super friendly and they always have really cool stuff too!! Thanks guys!!Serena Wheeler

xc
Review №81

Love rent to own just paid off my tires. have a t.v and washer and dryer now.

co
Review №82

They have great employees and they really help you out .Its a great place to go

La
Review №83

This place is great helped me get a stove and a couch . Thank you guys for everything

Ma
Review №84

Very helpful 👌

he
Review №85

I love this rental place they are amazing got top of the line at a great price the people are great i recomend if you need something check them out

Ma
Review №86

Shawn and I will be purchasing more in future. Excellent service, friendly environment and great quality merchandise. Would highly recommend them to everyone.

De
Review №87

I was very satisfied with the courteous service in the store from the sales reps and also the prompt delivery service I received.

Fa
Review №88

The products were delivered on time, and in new condition. Will definitely continue to work with them for a good long while!

De
Review №89

We went to Salem went 2 own The service was excellent the people were kind and professional recommend them to anybody thank you for helping us Lynn Scott and Den Fairchild

Au
Review №90

Wonderful service, great purchase, 10/10 would rent my next product from them .

Ja
Review №91

Awesome service .. and awesome workers your great ... I will send my friends ...

Da
Review №92

Love the people! Always so nice & helpful! 😁😁

Co
Review №93

Brandon was great. Got in and out quickly. Very excited about my purchase!!

be
Review №94

Very nice store very helpful they were very courtesy very professional the delivery guys were excellent thank you Belinda Scott and Den Fairchild

Na
Review №95

Got a washer and dryer from here, service was great super friendly, delivery guy rocked and super helpful hooking it up for us. The washer and dyer is aweome yall rock rent 2 own.

Al
Review №96

Great staff excellent delivery crew awesome customer service all around amazing experience

Tr
Review №97

I called to ask about a couch and kayla helped me so much I didnt even have to go into the store everything was done over the phone. She knew exactly what i was looking for and i couldnt be more happier. Thank you tracy benedetti

Ch
Review №98

It is a good place to go and thay work with u and thay are so nice

Me
Review №99

Wonderful Service! Best place in town!