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Sacramento Specialty Automotive
1001 Richards Blvd, Sacramento, CA 95811, United States
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Sacramento Specialty Automotive
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Je
Review №1

It is always a pleasure to walk into Sacramento Specialty Auto. This visit was no different from my usual experience -- an efficient analysis of the issue with my A/C system and much personal attention and service along the way. They make sure that I understand the issue and the plan for a fix. By early afternoon they had obtained and installed a required part and I was able to drive away most pleased. The special treat for me was the return of the shop dog Dozer after an absence of three years. He welcomed me as an old friend and literally made my day. Thanks to everyone at SSA.

Ar
Review №2

This was my first time here so of course I was skeptical and Im used to taking my car to a different shop. I want to start by saying I will be coming to this shop from now on. I love how they do there invoices. They are very detailed and organized. Which is important because I want to know what Im paying for. When they ran the diagnostic on my car they sent me this electronic inspection that tells me what they found wrong. I really like this feature because it gave me proof of what was going on with my car instead of verbally telling me. They also had no problem with giving me a ride home when I dropped my car off to them. Krissy gave superb customer service. She helped me when I was stressed with the grand total of the cost on my car and help me through the whole process of providing me with a price that was within my budget. She gave excellent recommendations and explained everything. This made me feel safe and I didnt feel like I was getting ripped off, which is a great feeling to have when youre trying out a automotive shop. I feel very secure with my decision of making this my new automotive shop when I need car maintenance. Thank you so much Krissy!

th
Review №3

I got a quote here they told me $941 to do a lower control arm and the service your mechanic said they would come to my house and do the same job for $318 the same exact thing only the difference is your mechanic guaranteed me a Toyota part from the dealership with lifetime warranty, I wonder what they were using for $941 on Richards Blvd? Gold?, platinum? Fraud? Who knows but I think the other 5 star reviews are fake

Ja
Review №4

So far so great! Just got it serviced yesterday. Smoother, minimal rattle/ sound and feels great. Sarah took care of me from the get go. I think they have a great value in their oil change, I have a Toyota Prius 2011 full synthetic, plus a 60+ point inspection diagnostic included when leaving the car there, 78 bucks out the door.Also got my air filters replaced which was long overdue, cabin and engine which were dirty due to the smoke and fires. Also completely & safely cleaned out the piping and inner tube system of the air circulatory system. Cost of filters, system clean plus labor was around $100.They got me in when everybody else was full, kept in touch, texted a full diagnostic report with photos. The more information, clarity and detail the better. We all know the classic crooked mechanic has screwed it up for everybody else that’s why honesty and service is so paramount in any industry, let alone the automotive. Do your due diligence, I’m glad I found this place!

Ar
Review №5

I have been bringing both of my cars here for servicing for a number of years. They are located close to my job and also close to my home which is a bonus. They have wonderful customer service and have been quick to answer any questions that i may have had. My experiences have been professional and pleasent.

tf
Review №6

This company really puts forth the effort to provide customer satisfaction and to get the customers car back on the road again. Everyone there works very hard to get the job done and they also guarantee and warranty their service and parts and they are very very professional and they stand by and behind their services and products. I’m so glad I found them now I can get my car repaired back to his optimum state highly recommend this company for anyone seeking good service repair for their vehicles call them and give them a try and see for yourself for they come highly recommended. And thank you Sacramento specialty automotive company for all your hard work and effort you really show how much you care and I appreciate that I can feel confident in the work being done correctly into the best of one’s ability please check out this company for yourself if you’re seeking a shop that will do your repairs in our certified capable professional ready and willing to assist you with any of your automotive needs .

Ja
Review №7

Subaru Specialities has been my “go to” shop for 15+ years. The front office and mechanics have been forthright in what is needed to be done. I trust them completely with my Subaru which now has over 150,000 miles.

Cr
Review №8

I ended up taking my car here because I saw the great reviews and i’m new to the sacramento area. I wanted to find a good car repair place. My car was making some noises (probably the transmission) and they revised the entire car which was great. However, I took my car back on Friday (didn’t drive it at all saturday) and drove a few blocks on Sunday to get groceries. My car was heating up and was smoking from the hood. Turns out they either forgot to put the coolant cap on or didn’t tighten it enough. I had no coolant when I opened the hood of my car. Luckily for me I was going back home and had the chance to park my car before it can get worse.

Er
Review №9

Great experience getting my car maintained for its manufacturer routine maintenance. They explain all of their work before, during, and after. I recommend!

Ta
Review №10

I’m recommending Sac Specialty to all my friends and family! They did an awesome job on my 2011 Subaru and saved me thousands of dollars vs. taking it to the dealership. Krissy was awesome! Great customer service and she knows so much about cars! Thank you for the fixing my car, I’ll be back!!!

Jo
Review №11

I dropped my car off on Tuesday morning. Kristy called me Tuesday afternoon and stated that they were short workers and she would have an diagnosis and estimate later in the day, which I really appreciate. However, Kristy never called on Tuesday.On Wednesday afternoon I called and John answered. I explained to him that I was calling about my car and he told me that Kristy would call me back. By 3:30pm I did not hear from Kristy.I was concerned so I stopped by the shop. Kristy was not there. John greeted me and went on to explain that Kristy was going to call but she had to leave. John then explains to me they were slammed with work and that he would have my car ready tomorrow.Why couldn’t he have told me this on the phone when I called?Why would I leave my car with a shop that is trying to complete more repairs then they can handle.!John was a real duche bag. Very rude and could careless about communication with the customer.John,You should consider working on your customer service skills. Being mean and rude is a reflection of what you thought of me. It must be easy to be mean and rude to someone when you think less of them..

Lo
Review №12

Krissy is very helpful and detailed when explaining the situation. IMy son and I appreciate her and her co workers efforts and honesty. I recommend you come and try their service to solve your car issues.Thank you again Krissy.

Ch
Review №13

Well I could write a whole page about there lack of detail, There lack of being a pro!!.How they dont finish the work order.and how they just ASSUMED stuff works and check ok!!!but basically the 45 point inspections is not done professionally.or with any real testing.As I had multiple stuff that has not worked in a while yet they say they tested and marked ok.¿¿I was highly disappointed,I tried to discuss this with them and I got well thats free.!!!!!OK so since its free it doesnt matter if its true!!!!! Wow and thats a professional shop they claim .for the money its def not worth going to have something trouble shot.or anything that requires skill and good management. Go to the dealer .

St
Review №14

The shop was very clean. Smitty was very helpful & efficient. As the work to be performed was going to take some time, Smitty arranged to have a worker (Alex) drive my wife and I home, and then pick us up when the work on the car was completed. Alex is very personable and was easy to talk to. There were no surprises on the bill - what Smitty quoted was the final price. The shop performed a multi-point inspection on the car at no cost. Happily, only a minor item was found. Overall, we were very pleased with the service we received. We would use this shop again.

Li
Review №15

The shop squeezed me in this morning without a fixed appointment to reattach the plastic shield under the car. It was dragging on the ground. They didnt charge for this service. I will schedule an appointment to have them replace that unit, as it is pretty beaten up, I understand. Love these folks! Cant recommend them highly enough.

L
Review №16

Had broken transmission mount which they fixed, thus allowing us to drive to Reno and back with no worries. Also got tires -- which we bought there some time ago -- rotated. Will be bringing it back in on Tuesday. June 1st for additional work there was insufficient time from us to complete then. Well satisfied!

Gi
Review №17

These guys are the best! Ive used them for 4 years for general car maintenance as well as diagnosing a potential electrical issue. They are always professional, thorough, and accommodating. I wouldnt take my car to any other shop.

Za
Review №18

I took my new ride in for an inspection and they were great. I love the info they share with details, the outstanding customer service and flexibility. Thanks Chrissy and Scott for making my first visit to your shop a wonderful one.

Ja
Review №19

Excellent service and they did it while I waited. Also, I greatly appreciated the clean windshields! Thank you!

Ty
Review №20

This place is amazing. Very friendly and polite and I genuinely feel like they have my back. Not overpriced and they have financing options for large repairs. Great shop!!!

Pa
Review №21

I am a long-time customer of Sacramento Specialty Auto and highly recommend them. They are professional, reliable, and trustworthy and go above and beyond to meet customer expectations.

Le
Review №22

Very very nice secratary. She was a sweetheart and very welcoming, helpful and informative.

Ly
Review №23

Had a great experience at this place. They were very helpful with what needed to be done to my vehicle.

Ca
Review №24

Absolutely Amazing! I’ve never been to a mechanic like this one I’m so thankful I found them they are insanely good.Extremely detailed keeps you updated every step of the way and makes you feel good. You don’t feel scared or nervous that they’re trying to screw you they make sure you understand everything they’re doing to your car. They are honest and just amazing. I’m at a loss for words. Just make an appointment you won’t regret it.

Ra
Review №25

I set up an appointment after a recommendation from a family friend. My experience there was beyond my expectations! Krissy provided exceptional service, she was very friendly and professional. She walked me through the repairs needed and how much the cost was. We talked about payment options and made a plan to get the work done. I would 100% recommend if you need work on your Subaru (Honda/Toyota), and ask for Krissy!

E
Review №26

I had a diagnostic performed on my vehicle and was very satisfied with the results. Sacramento Speciality completed a thorough assessment and discussed the results with me on the telephone and in person. The information I received was printed along with photos on the issues/concerns found. I was very pleased and would recommend them to anyone seeking automobile services.

Ty
Review №27

Krisi was extremely helpful & informative throughout the process of restoring my vehicle to optimal condition. They created a plan that best suited my needs & offered complete transparency into what would guarantee the life of my vehicle. Couldn’t be happier, will only take my vehicles here from now on.

Ch
Review №28

Amazing customer service and they did a great job on my car! The staff was very helpful and polite. I will be returning to them for all my future car services!

ca
Review №29

I found this place on maps when I needed a Subaru specialist. I made an appointment and was out in under an hour. They are very professional and respectful with your time. I was updated on progress during my visit as well. I will go back to them again.

De
Review №30

I found this shop after my trusty mechanic of 25 years retired, based on recommendations from folks on NextDoor. I have an old Subaru with 220k miles on it, and have done lots of work on it, and want it to get to 300k, which Scott assured me we could do! Scott and Krissy know how explain things so well -- Krissy is a Jeeper and knows cars!! (go girl!) -- and both of them are reasonable with what customers want. I never feel upsold to pushed to do things that I dont want to do. I appreciate honesty and integrity, and will keep coming back!

Am
Review №31

THIS PLACE IS THE BEST HANDS DOWN. Scott and the team there are so patient, helpful, understanding and go the extra mile to break down everything in detail along with the prices and labor prices. We will definitely be giving them our business if we ever need it!! If I could give them more then 5 stars I definitely would. If you are having trouble finding a shop to work on your car this is definitely the spot!! Thank you so much for getting our Hyundai Santa Fe up and running!!

Ma
Review №32

I love Sacramento Specialty Auto! They are thorough, fair, and practical. They work with me on prioritizing work that needs to get done so that I can stay within my budget. They explain things well, and are very communicative and customer-focused. I feel that they keep my Subaru - and me - safe on the road. I cannot recommend them highly enough.

Ja
Review №33

These guys are amazing, the customer service was phenomenal. Thank you guys for helping me out with everything, if you need repairs this is the place to go!

Ja
Review №34

The staff are amazing, the work they do is even better. Don’t get me started on the amazing waiting area. I warn you tho, the couch is so comfy you might end up falling asleep Great family atmosphere. I won’t be going anywhere else in Sac for any maintenance on my Crosstrek. Thank you.

Vi
Review №35

Great experience the price was right and they are ready to follow through with the first repair to insure that its done right.

Re
Review №36

Ive been here twice. Im so glad I found this place. Its near my office and not too far from my home. Customer service is always great. I came for 1) an oil change and 2) a tire repair. During the oil change, I was told that an alignment was needed so it was good timing, and their pricing is reasonable. The tire had a a screw in it, in between the tire treads. They fixed it - no charge. And even vacuumed my car and wiped my window! So happy.Note: Ive tried making online appointments. Its best to call because sometimes the online appointment application is not working well.

Na
Review №37

Love these guys! I’ve been coming to Joe for almost 20 years. The guys always make time for me and work with my busy schedule. I receive frequent updates for my vehicle and services. The attention to detail is incredible. They even recommend outside resources and services if needed. Awesome all around. Highly recommend

Ja
Review №38

Had an inspection done on a recent purchase here. Turnaround was relatively quick, and the inspection was extremely thorough (it included pictures, measurements, hand written notes, etc.). I would absolutely take a car here for a PPI. That said, based on their quote for repairs Im guessing their labor rate is slightly above average for Sac. That isnt necessarily a criticism, quality work generates a price premium. But its good to know what youre getting in to going in.

CT
Review №39

After our 2015 Outbacks warranty expired, we looked for a shop nearby and found this one. So glad theyre around. Professional, clean, fast, and fair. We bought our Outback because pound-for-pound, and dollar-for-dollar, it does exactly what we expect and comfortably. So when we take it to a shop, we want it taken care of right so we dont have to worry about anything down the road. Well be going here for the life of our Subie.

Be
Review №40

Great customer service. Lots of options for appointments, price was more than reasonable. But most of all I appreciate the honesty in how they do business. Never try to upsale, they tell you what maintenance may be needed in the future, but dont push... Have recommended SSA to 3 of my family members who have all been as pleased as I.Beverly Cooley

Wi
Review №41

Scott really took care of me.. and the technician, John, did such a great job with my ride, it is running better than it ever has. my car is back to being a WRX like it was meant to be... thanks guys! very highly recci

N
Review №42

I had the best mechanic but he moved out of state so I needed to find a new one. I looked at reviews, then called and asked to speak to a manager or owner. The owner was very articulate and explained how they are very transparent. The day I brought my car in to be checked the service writer was very nice (he asked me “would you like me to wear a mask; we want you to feel comfortable”). Although the man had excellent customer service skills he wrote up an estimate that was over $2000! This was after I explained that I don’t have money. I asked the service manager to review the estimate and I explained my situation to him; he understood and went through the estimate. In the end the service manager was able to significantly decrease the price. I might go back I’m not sure yet... I will say that when I drove my car after they did the inspection and prior to doing the service, the inside was dusty because they left a window open. I also sent the owner an email and he didn’t respond to it which I’m my humble opinion does not demonstrate good customer service skills. We will have to see how the car does before I decide whether I will be a repeat customer...

ju
Review №43

Amazing experience!! The front desk did a great job communicating with me and the mechanics did a excellent job on my Subaru. My car feels better than when I first bought it!! I recommend this place or any other mechanic is Sacramento hands down!

De
Review №44

Scott my service advisor was awesome and informed me every step of the way as to what was going on with my vehicle.. I really appreciate how detailed the inspection report is. The report really gives you insight and helps you make a informed decision on the priority of care your vehicle needs.

Me
Review №45

I like the place. It is very near my place. It is kind of pricey but Scott gave me some discount. I would have given you a five star but the supposedly one day service took 3 days. I know it is not your fault because the tires need to be ordered and it did not come on time but at least had given me a heads up so I can rent a car and plan my day accordingly.

Ke
Review №46

Usually a good experience here, I came in for an oil change, was told it’ll likely take 1-1 1/2 hour for it to be done and I was ok with that but, my car has been sitting outside for awhile meaning it’s been done but they just haven’t processed the paperwork so all in all it took 2.5 hours. Was quoted for a cabin filter which my old car doesn’t even have. Then when I came home to check under the hood, the dipsticks for the engine oil and transmission oil both were not latched. Was told that I’ll be needing a rear drum replacement but up to now I still haven’t received the quote that the guy told me he was going to email. They’re not usually this sloppy but I don’t know what happened that day.

Ja
Review №47

The mechanics at Specialty Automotive do a great job on all repairs, and I wouldn’t take my Subaru to anyone else. The people in the front office are very professional, even taking pictures of the items that need repair and explaining how they will proceed. I rely on them to keep my vehicle running and give them my highest recommendation.

J
Review №48

Ive been using Joe and his team at Sacramento Specialty Automotive for over 10 years. Never once have I been let down, unsatisfied or disappointed. Professional and personalized service are key to their success at Sacramento Specialty Automotive.I highly recommend this business without hesitation. Thanks again Joe + Team, you guys are second to none.Justin C.

EB
Review №49

Great customer service and great vehicle service, this location went above and beyond the call of duty, my car needed more work than i thought, which took more time than i thought, they made sure i got to my hotel safely with their shuttle service. They were transparent, the waiting room is very comfortable like an Aquarian vibe. Thanks again for going the extra mile. Your entire team was great!

An
Review №50

Scott over at Sacramento Specialty Automotive was extremely professional on the phone, and greeted me right when I pulled in. It was easy to drop off and I was blown away by how thorough their inspections were- each item was photographed and sent to me with the description of service needed and cost. I was able to work with Scott to get all the necessary parts fixed and/or replaced at a very reasonable price. I can’t recommend this place enough, and we will absolutely be using them again!

Co
Review №51

I just moved into the Davis area from Texas and was looking for a extremely reliable and trustworthy shop to do a pre buy inspection on a Subaru Forester. I was blown away by how polite and friendly Alex was, and how he actually set me down and went through everything on the car, even tho it was all in great condition. After talking about the car, it turns out that they actually specialize in Subarus and are direct competition with the subi dealers! I have a feeling that if I need anything, Im going to come back to them!

Ju
Review №52

Service was excellent and professional. I cant thank them enough!There is one thing I really dislike and its that office personnel wasnt wearing masks. They were talking to customers without a single maskAt this point, its not acceptable, just wear your mask.

Je
Review №53

Took my car in cause my battery died. Those mechanics said my cable was corroded and had to be replaced. Everything was $500. Now I thought about it, it wasnt even corroded. Should have went my mechanic. Will never go back there

Ke
Review №54

Their employees are professional and welcoming. They have worked on my Chevy and aHonda i had previously. They do good work. I will use them again if i have any other auto problems

St
Review №55

The folks at Sacramento Specialty Automotive are top notch in all aspects of their work. The customer service is very professional with excellent communication from start to finish and no attempt to up-sell anything. The techs are well trained and good at their jobs, very observant and capable. The facility is clean and comfortable throughout its entirety. I had nothing but the utmost confidence leaving my car with them and the work they do on it. Overall a great place to bring your car for service!

Th
Review №56

Ive been taking my car here for a couple of years now. The staffs that Ive talked to are very polite, professional, and knowledgeable. They do a really good job giving you a thorough inspection even when its just an oil change. When stuff comes up, theyre NOT pushy and try to get you to do additional work on your vehicle right away.I work within the downtown area (oh yea, theyll drive you to your work and pick you up [if needed]). I recommended this shop to my coworker and theyve had similar experience. Will definitely recommend this shop to anyone who needs maintenance on their car.I shouldve left this review earlier...

Ko
Review №57

Sacramento Specialty Automotive has been a dream come true when it come to prompt, high-quality, friendly service. They made my entire experience seamless who’ll being very knowledgeable and transparent. I HIGHLY recommend their service to all friends, and family!

De
Review №58

Such nice people. Their inspections are thorough, they do not talk down to you, and they will not price gouge you. I will definitely be back, but hopefully not soon!

S
Review №59

I had a problem with a turbo charger on my Subaru. It occurred during the 3 year shop warranty period and they replaced the turbo at no cost. My Subaru dealer only has a 1 year warranty for a similar service. I am very happy I had Sacramento Specialty Auto do the work for me. They picked me up at the airport where I had to leave my rental and even filled the tank for my trip north. Great customer service!

Ja
Review №60

Part stores kept telling me my battery was fine, but instead of getting 10 hours of radio play with the engine off, I was barely getting 10 minutes! They told me to get a thorough electrical diagnostic. I turned to Specialty Auto Repair and they did a very thorough diagnosis and told me there was no problem with the electrical system. I got a new battery but if I need it I will certainly go back to them to get a new alternator! Did I mention that they did not charge me for the diagnosis? Well they didn’t! Can’t recommend anyone better! I can trust them and that’s saying a lot!!!

Br
Review №61

I had a great experience. Their employee Alex took the time to explain what was going on with my car in a way that was easy to understand. The pricing is fair and they set you up with an account that rewards you points with every service so you can earn free services. Their shuttle took me to work in the morning after I dropped off my car so I didn’t have to worry about that. They really care about providing quality customer service.

Ka
Review №62

Very clean shop. The service managers are courteous and professional. They provide detailed estimates and retain a thorough car history. I trust the recommendations they make and the work they do. Have always been pleased.

Au
Review №63

Got my car in the shop quickly, which was great. My low rating is because they tried to sell me maintenance that was not required for my car. This type of policy makes it difficult to know when to trust them.

Jo
Review №64

Just moved here from Texas. Found this place on Google. The staff is knowledgeable and personable. Will be taking my Subaru here in the future. Very thorough as well. Thank you!

sa
Review №65

This was my first time and they were very professional and communicated in a timely manner! They were also very nice and welcoming. Clean and great service! I will definitely recommend the! Alex was super great!

Na
Review №66

Awesome place and I was so well taken care of. I only wish that they had appointments after 3 and on weekends so that I could make them my regular go to place. Other than that they were great fair reasonably priced honest and efficient.

Vi
Review №67

This was a “Great Experience” of which I received professional customer service starting with my 1st phone call of which, I spoke with Scott the service manager. He was able to get my car into their shop quickly. They followed through with everything they said they were going to do and fixed the problem regarding my radiator that had started to over heat from time to time. They made it very easy to drop off my car and they also provided me a ride back to work in a timely manner. They diagnosed the problem, contacted me to discuss what they had found was the problem and fixed it at a reasonable price and was able to pick up car by the end of the day!!! I will tell my friends and family to give them a call when they are in need of service for their vehicles. I will definitely return again for my next vehicle servicing!!!

Gr
Review №68

We asked Sacramento Specialty Automotive to inspect our car and provide a complete list of repairs need. Throughout the process, I felt that the staff was thorough and honest about the major and minor repairs needed. Because we have an older car, we had a good discussion about the repairs that were needed and whether the car was worth the investment. They provided good advice and were helpful throughout the process.

Ju
Review №69

These people are amazing. They were something really strange wrong with my car. It has been fixed by the prior owner. I just bought the car.Sacramento Specialty Auto Repair totally! Stood behind their prior work of a couple months back. They tested the bushings on the sway bar. Found it really dude need to be replaced. They replaced it free of charge because it was under warranty.Its not often a company will stand behind their work, like these people do.I wouldnt take my car anywhere else but to Sacramento specialty Automotive.The staff are extremely friendly helpful and a pleasure to work with.

Ka
Review №70

Synthetic oil change, tire rotation and 21 point check for $105 and I waited at the shop and it took less than the hour estimate with a clean bathroom and waiting area with snacks and power outlet.I didnt have to fend off a bunch of up selling like the uncomfortable business model at Jiffy Lube.Im fairly confident their 21 point check is a little more in depth and professional than the high school kids at Jiffy Lube who cant have years of experience as those kids are just getting started in their career.Thanks again for the great work and peace of mind.Kale

Ro
Review №71

The team did a great job as usual on our 2013 Scion. Water pump went out. Dropped off on Monday and it was ready on Wednesday. It is peace of mind to know we have good mechanics in our corner.

Al
Review №72

Seriously the best auto shop I have encountered after living in many states. They are efficient, communicate throughout the entire process, are professional, and don’t try to overcharge or convince you to do unnecessary repairs. I trust them completely and am grateful to have found such a wonderful shop to bring my Subaru.

Jo
Review №73

We found them on a Google search for our 14 Honda Civic. We had been looking for a shop to make as our shop. Found it. So professional and great work.

Br
Review №74

The crew at Sacramento Specialty Automotive was exactly what our 2006 Subaru Outback needed. Tanner went over and above getting the car from the dealer who wanted us to give up on it. I’m in Michigan and my daughters have the car in Stockton CA, so not knowing a mechanic can be scary but tanner and his crew made us feel very comfortable using his services. Would highly recommend Sacramento Specially Automotive.

Mi
Review №75

I am located far from their location but they are the best automotive service provider in the Sacramento area that I have found after 20 years in the area trying different companies. They are transparent, with very reasonable pricing and professional service. Highly recommend them to anyone.

Sh
Review №76

Strongly recommend! The service is amazing, great staff! Always helpful and friendly!

An
Review №77

Checked out a car I was considering buying, and received a super-detailed, comprehensive check of the vehicle that guided my choices very well. Delivered superbly, promptly, and politely. Thanks!

Da
Review №78

I had Sacramento Speciality Automotive inspect a car for me prior to purchase, and they were extremely helpful in setting up the process and diligent in their inspection. They provided clear inspection information that made a car purchase decision easy, and best of all they worked fast. They had a strong understanding of Subarus (the type of car I had inspected) and would highly recommend them to anyone in need of a Subaru inspection or maintenance.

Do
Review №79

Extremely friendly and professional service with a comprehensive explanation of the results from diagnostic check.

An
Review №80

Very thorough and great service. Statement of work report is second to none. Highly recommend.

Da
Review №81

I’ve taken my car here since I got it and the service is always excellent. Great workmanship and they are very transparent in what they recommend gets done and what needs to be done. They never pressure you into getting more done than needed but simply lay it all out there for you to decide.

Au
Review №82

Love it here. Comfortable lobby, attentive staff, very knowledgeable, does thorough inspection every time, will give you a ride home if they have to keep your car. Highly recommend.

Ky
Review №83

5 star service from start to finish. I recently purchased a used Subaru and brought it in for the post-purchase check, and Tanner and the team ran through everything on my concerns list and more. The car is running better than ever!Exceeded all expectations, and will be bringing my business back here for sure! You guys rock.

Ma
Review №84

I first visited Sacramento Speciality Automotive last week and I am so satisfied with the service they provided! I took my Subaru in knowing that it would likely need many repairs. After the crew looked it over, Krissy approached me with a list of the recommended repairs, their prices, and explained the warranty on the repairs (3 years or 36,000 miles). Krissy also assured me that they use OEM parts where required. My car had to be kept over the weekend and I didn’t have a ride home, so an employee drove me home for free. The work on my car was finished when they said it would be. When I came to pay and pick up my car, my debit card was declined and it took 40 minutes to resolve the issue. Even though it was after hours by this point, Krissy patiently stayed with me until I could pay, and she was very nice about it all. YOU ROCK, KRISSY. When I finally got into my car, I was pleased to find that they had vacuumed the interior for me. I’m very happy with the car and customer service at this place, and I’m so glad that I’ve found a trustworthy auto shop that specializes in Subarus.

Br
Review №85

These guys take care of you like family. Courteous and knowledgeable service staff. Clear explanation of service provided and items needing future attention. Clean, comfortable and well equipped waiting room. Always happy to be a regular here

Bi
Review №86

Great service. Friendly atmosphere. Most services less costly than dealer.

Ka
Review №87

I’ve had several oil changes and other maintenance done on my Subaru at this service shop and I will never go anywhere else. The overall check is thorough, they send you text updates on your service progress, they email pictures of their findings. Never once did I feel I was pressured into a maintenance that wasn’t needed. They finish on time and do quality work. Prices are of course better than at the dealership and you have access to your car maintenance records. Very professional.

Ai
Review №88

I was so impressed with the service I received and even more grateful at the outcome! Alex took the best care to explain everything a detail and answer my many questions. He took extra steps to make sure he was getting me the best value and not wasting my money or time but also making sure that my daughter was back on the road safely! I will for sure be back and recommend Sacramento Specialty!!

Di
Review №89

Truly an exceptional business. Tanner and the team at Sacramento Specialty Automotive have earned us as customers for life. Their combination of professionalism and commitment to their customers is inspiring. I highly recommend bringing your car here when you need work done!

Ka
Review №90

Great place just down the street from work, too. Can’t believe I never realized they were there! Very accommodating, efficient and honest. I called and was able to get in the same day. I just got a new set of tires so wanted to check the alignment. No charge for the inspection and received an honest diagnosis. Will definitely be a repeat/regular customer!

Ke
Review №91

The staff there was wonderful, the prices were better than the dealership they are very professional! My car is running great!I would recommend Sacramento Specialty Automotive to anyone!They are five stars in my book!

Ka
Review №92

Sacramento Specialty Automotive is wonderful. Ive had my Honda in for big and small services now, and each time theyve taken wonderful care of me and my car. Their pricing is fair and the quality of work is top-notch. They communicate well from start to finish, and made great recommendations. Im from a small town, and have found nothing like these guys elsewhere outside my home town. I was sent to them by a friend, and have sent friends along to them. A great mechanic is hard to find, and Sacramento Specialty Automotive is a gem.

Ba
Review №93

John did exceptional work on our vehicle. Alex was very attentive when listening to, and addressing our needs. We highly recommend to anyone!

We
Review №94

Great experience! I had A/C trouble but the car wouldnt display the problem in the shop so they offered to give me the car back with no charge and said I could bring it back in anytime, no hassle at all. Very friendly people.

Ka
Review №95

Fantastic, professional, transparent service and great communication - gave my 16 year old Subaru a great look over, helped me make a plan for service, and went the extra mile to get my car ready to pass smog. Highly recommend, and will be coming back. Thanks Alex!

An
Review №96

I work downtown and my car had been beeping at me throughout the week and I could not figure out why for the life of me. Not able to catch my usual mechanic soon, I decided to call these guys and I’m so glad I did!Absolute five star service from the moment I called; Extremely friendly staff and owners, was assisted the moment I walked in, informed promptly of what my car needed to have service on, and I was even driven to work afterwards as I did not feeling comfortable walking in the area.Highly recommend this shop to anyone, Tanner was extremely helpful and relieved my stress for the day!🙂

Al
Review №97

My head gasket on my Subaru Outback blew, and I needed a Subaru specialist. I looked up SSA and they were so friendly, honest and helpful during this process. We ended up fixing my whole car up so it’s good to go from here on out. I highly recommend them, and thank you Tanner for your help!!!!

Va
Review №98

From start to finish, exceptionally professional and impressive service. I had the pleasure to chat with the owner for a bit - an honest and humble guy who runs an outstanding business! Just moved to Sacramento and am very happy to find a place that I can really trust - Will certainly be coming again, and recommending to family and friends.

Ch
Review №99

I never usually take my car to shops because it makes me worry, but for lack of tools I had to stop in for some work on my Subaru. Everyone was very friendly and professional and there was everything from unique sports cars to everyday commuters being worked on inside. They saved me money and took care of some things I was unaware of! Thank you guys I definitely will be returning for my cars needs.

Ro
Review №100

Good work. Will return.

Information
21 Photos
100 Comments
4.8 Rating
  • Address:1001 Richards Blvd, Sacramento, CA 95811, United States
  • Site:https://sacramentoautorepair.com/
  • Phone:+1 916-442-6409
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Honda dealer
  • Oil change service
  • Subaru dealer
  • Toyota dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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