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Mike and Sons Automotive, Inc.
226 Q St, Sacramento, CA 95811, United States
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Mike and Sons Automotive, Inc.
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mi
Review №1

I’ve been going to mike and sons for about 2 years now. I have never once felt like I should go somewhere else. The customer service and transparency they provide is like no other with detailed reports and pictures. They always give their recommendation and never feel like they are just trying to nickel and dime me. Usually Froy is there to help me but even mike himself. It’s a great shop and I will always take my cars there while I’m living in the Sacramento area.Oh I forgot last time I had my brakes done they even vacuumed my floors!Stellar team, stellar shop, you won’t regret it.

Sh
Review №2

Amazing service. Im blessed to have found them in a city where I know not one person. Honest, down to earth as well as super reasonable and fast. Thanks Froy and techs!!!! Shes running like the race car her momma wishes she was. Lol! 😘💗💓

Jo
Review №3

Im still in shock after paying nearly $900 for new brakes!! For some reason I had figured my cost to be between $300 and $500. What a surprise when I was informed of the new price. Your agent was very professional and did a good job explaining the charges.I live 3 blocks away in a retirement complex, so coming up with the additional expense was troublesome. The good news is that youve given me a two year guarantee should something go wrong.I can recommend Mikes to others, but must advise them of the cost

Jo
Review №4

Ive only been here once but the experience was amazing. Trustworthy, and professional.

Wi
Review №5

I noticed a protruding screw from one of my tires after listening to a clicking noise driving. I thought about going to different places to do it and noticed this place on Google Maps. I was not expecting service walking in from the street. At first, I offered to come back when it was less busy, but they just happened to have a service guy available. They were thorough with inspecting all 4 tires in case I was wrong. The whole service took about 1 hour. Im very happy with the experience. Thank you all

Sh
Review №6

I was going on a trip to Lake Tahoe and thought to get my car checked out before going.. it was last minute and Evan leaving the next day.They squeezed me in and they checked everything from under the hood and Evan test drove it. Making sure for a safe trip. I was amazed how though they were five stares. Only down side was I had to leave it there for 2 hours but was within walking distance. Great place and new nice owners whom came out to say hi. That’s never done

Ga
Review №7

New friends and truly trustworthy. These are the best words that I can use to describe Mike and Sons. I know without a doubt that I am always getting the best deal and that the work will be done properly. makes me feel like. Every time I go in the shop, Froylan at the front desk it feels like I am catching up with an older friend.

Ly
Review №8

Mikes business model is based on transparency with photos of the parts from your car sent to you via text/email BEFORE work is done. Floy (sorry for butchering your name!) was professional, helpful and took the time to answer my questions. My husband has always been a loyal dealership only customer until he discovered a service marked completed wasnt. Seeing is believing isnt just a throwback saying.

We
Review №9

Excellent service and excellent customer service. It was a pleasant and rare experience to do business with an auto shop that is honest and trustworthy. Hats off to Froylan (name spelling is probably off) leading the way with a great customer experience.

Ka
Review №10

Pancho was extremely helpful and timely in making sure we had a new catalytic converter in a solid timeline.

Ja
Review №11

Amazing! All of expectations were exceeded! Once back from our trip I will be back! Freelance is amazing!

Ti
Review №12

One more 5 star review for this place.Theyre great, genuine guys, very communicative and punctual. Had my wifes GTI back very quickly after diagnosing a faulty AC compressor.

Ju
Review №13

Ive been going to Mike and Sons for several years. Always excellent service. Going above and beyond the call of duty. Very, very happy with the expertise and service I receive every time my car needs service.

Mi
Review №14

High quality work and great turn around time. I will be back!

Ja
Review №15

Service was great. Trustworthy mechanics. We will be back.

Ke
Review №16

I love working with Mike and Sons! Its a locally owned shop, and has a very family-owned, small town feel. Everyone is polite and professional, and they do a great job. Highly recommend!

N
Review №17

I stopped in today because my wind shield wiper arm and wiper flew off my car on my way to work. I was short on time because I don’t like being late for work. A service man (Michael) came out to help me and really had such a great attitude and fixed it right away. I truly appreciate the service and plan to bring my car there if I ever have a problem. Thank you sooooo much:)

Ha
Review №18

Go to Mike and Sons! I cant recommend Mike and Frey more. Consummate professionals, super nice people, immensely skilled. They worked on a 30 year old beat up truck for us, and after they were done, I was able to drive it across the country. Incredible! They are honest, understanding, and helpful. They got into the weeds on the truck and really did the work to make it great. Forever grateful. Mike, Frey, you are awesome people. Thank you guys!

Pa
Review №19

Being a female and disabled i expected them to try to take advantage but no. They were honest, on point and very courteous. Did not do any work that I did not approve first and they cared about my welfare as well. I am going to choose Mikes and Sons First. You guys are awesome and the price was awesome as well. Stay safe and healthy.

Gr
Review №20

Driving w my family and the radiator exploded, had the car towed to Mikes and requested an appointment via their website. The owner empathized w my situation via quick email response. The car was fixed in a couple of days, my wife had all of the interaction w the shop and described it as a positive experience. I cant really speak to the value as I did zero shopping around and have no other estimates to compare the work to. I will definitely return to Mikes for future work.

Sa
Review №21

Very satisfied with coolant adapter replacement 4cyl Ford Edge. Thanks guys!

Ke
Review №22

In early July 2020, I brought my car in for an oil change and noise inspection. Mike came back quoting me over $6,400 in repairs. When I asked for specifics on the repairs to be broken down in the quote (parts/labor). He told me they were unable to put all on the repairs on one invoice because the scanner was broken. Instead, printing out over 30pgs for each required repair. And no grand total. (I had to add them myself.) This whole experience felt really fishy. And so I got a second opinion, the other shop made it clear that Mike and Sons was trying to wring every last drop of money out of me. Saying that Mike had recommended multiple expensive and entirely unnecessary repairs. The new shop even knew the history of Mike and Sons location. (Apparently the place had changed owners the year prior.) Ultimately, I got the needed repairs done at the other shop which only cost me $700. Oh and the exact same repair at Mike and Sons was quoted as several hundred more. Mike and Sons is clearly struggling because they were able to fit me in the next morning. These are tough economic times for everyone which makes their behavior in attempt to swindle people even more deplorable. So do yourself a favor, and DO NOT BRING YOUR CAR HERE!!!

Ma
Review №23

They explained the way they repair certain parts in a way that let me know that they knew what they were talking about.

ri
Review №24

What I most appreciate about Mike and Sons is that I feel as if I can trust them. I dont believe that they will steer me wrong. They have not tried to up-sell on anything. So, I take my car back there when it needs service because Im going to get the service it needs and no pressure to do things it doesnt. Mikes is a good, honest business.

Da
Review №25

Great Place. Mike took good care of me.Car is running smoother than ever.

Bo
Review №26

We brought my 2006 VW Beetle in for service. Thier careful diagnostic services found other issues that would have caused serious and costly repairs down the road. Everyone was responsive, progress was reported timely, work and public areas were clean, prices were reasonable, work was professional. I can once again drive my bug with confidence. We would definitely recommend them! Thank you

Ro
Review №27

Though, high quality work

Ci
Review №28

Thank you guys so much! You guys did a wonderful job on my Lexus 300 ES also thank you for adjusting my hood appreciated I recommend others to take their car there! Great mechanics👍

Ch
Review №29

Professional, transparent and quality.

ji
Review №30

I needed a minor repair done on my new passat. i brought my car over, got a quote, and the repair was done on schedule. The customer service was excellent and the price was fair. i was impressed. i will return.

Al
Review №31

Great job from these guys! If you need a knowledgeable, honest a friendly shop look no further! They were great at communicating and working with my budget!Thats the only shop whos allowed to touch my Dodge from now on! Thank you guys!

Li
Review №32

Taking my car here all year based on a recommendation. So happy I found these guys! They’re honest, affordable, accommodating, customer service oriented, friendly, flexible, and many other great adjectives I can’t think of at the moment. Wish I could give more than five stars, I highly recommend them.

Pa
Review №33

Went to Mike and Sons on Wednesday, December 18th to have tires checked. Tire sensor came on as I was coming into work. Crazy day due to being in meetings all week. Mike and Sons were great getting my car in quickly and letting me know tires were fine but low due to cold weather. Excellent customer service.

Mi
Review №34

Very nice people. It was a better value than our first quote, but I dont know enough about cars to tell you if the quality and value are good.

Lu
Review №35

Clear in the task and great service.

ev
Review №36

A family-run automotive repair shop that provides outstanding customer service and car repairs. The auto service and repair work performed on my Honda Element exceeded my expectations. Thank you so much Mike & Crew, for taking good care of me and my hooptie! :)

Su
Review №37

I own a older model carThey are so friendly here .The gentleman in the front desk is a asset toYou business .We will definitely be backThank you so much

M
Review №38

Excellent customer service. Great explanation of tires and good questions to determine the best tires for my truck needs. Happy to support a local business!

Ke
Review №39

They always take care of me asap. Do all my oil changes and vehicle maintenance with them. Great service.

Ni
Review №40

Love these guys!!

Ju
Review №41

Love this place its very professional

Wa
Review №42

Excellent customer service. Had to bring 2 of my childrens car in within a week. Every thing was fixed in a timely manner and at reasonable prices

Ea
Review №43

These guys were knowledgeable, professional, and very helpful. They let me know what was wrong and got it done immediately!! Thanks Mikes & Sons..

S
Review №44

Explained exactly what I needed, offered a good price, and completed service as scheduled. Great service.

Ti
Review №45

This place was the best shop I have been to in FOREVER

Al
Review №46

Excellent people providing excellent service. The digital inspection dashboard that they provide is a really really valuable tool for the consumer. 👍

Ma
Review №47

Excellent service! I took another car here for alignment, and they did a fantastic job!

Ke
Review №48

Froy & Jerell were amazing! Thanks guys. Pizza on me.

Te
Review №49

Been going to them for years always reasonable super friendly guys.

Ti
Review №50

Best shop in Sacramento drive all the way from Elk Grove just to take our cars there!

ke
Review №51

So we all know how hard it can be to find a honest trustworthy Mechanic. I had that problem tell I went to Mike and sons . I truly felt a sense of relief . I give this place of business 5 stars . Thank you to all staff at Mike and Sons Automotive.

ir
Review №52

I took my car here because it is around 2 blocks from my office. From the onset Frolan helped me check in my car and he was very professional and went over everything with me. Called me later that day and explained everything I was going to need for me to get my car back. They fixed the problem and made me a customer forever.Irene

Ty
Review №53

Great guy Went out his way just to help me and I wil call them every time from this point on

Da
Review №54

Very helpful and friendly staff. They fixed my tire problem very quickly.

Ca
Review №55

Good honest people, and thats what you need in a mechanic.

Su
Review №56

Great service and very friendly staff.

Lo
Review №57

The tech person was real helpful and friendly

Mi
Review №58

Great automotive shop - professional and friendly

Bo
Review №59

You guys were great!

ma
Review №60

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Information
11 Photos
60 Comments
4.9 Rating
  • Address:226 Q St, Sacramento, CA 95811, United States
  • Site:https://mikeandsonsautomotive.com/
  • Phone:+1 916-447-0137
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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