user
Maita Toyota Service
2500 Auburn Blvd, Sacramento, CA 95821, United States
Appearance
Maita Toyota Service
Comments
Jo
Review №1

The drivers door handle on the inside broke and had to be replaced. Maita service technicians did a good job. They have a large airy waiting room.

Na
Review №2

Excellent customer service. Junko Case was extremely helpful in explaining every detail of the bill and answering all of my questions.

Ni
Review №3

I took my car to get some diagnostics done and they couldnt figure out what was wrong with my Corolla would be at one star review from the service I received if it were not for norbet for his excellent customer service he definitely went above and beyond for me

Je
Review №4

I came in without an appointment because my car was making a strange noise and I had just had it serviced at a different dealership. They encouraged me to go to where I had it services last UNTIL they heard the noise. The technician pulled my car in to have it looked at, free of charge, and found that the place where it was serviced last did not tighten the lug nuts, and the sound was my loose wheel. They fixed the issue and didnt charge me a dime. Had he not pulled me in, my wheel likely would have come off my car while I was on my way to the other shop. Such a small action made a huge impact for me, thank you Maida Toyota! I never thought I would have a commitment to any service center, but I certainly do now.

Er
Review №5

2015 Rav4. Annual tune up, brakes, new tires, alignment. Extended warranty covered a new water pump. Very good service. Used my March email coupons from Toyota.

Da
Review №6

Fantastic dealer service center... One of the nicest.. or should say they have come a long way for last century! LolBut clean, bright, free coffee, and a little Cafe shop there also...

Sc
Review №7

Friendly, honest and excellent service. Thank you Angelo!!

Jo
Review №8

This visit was just a quick fix but they were very helpful.The gentleman that helped me was very friendly and polite. I Would go there again.

G
Review №9

Markham was awesome! I spent all day trying to find the correct part, with no success, until I came to Maita Toyota. Markham was very professional, friendly and helped find the correct part for my daughters car!! He provided Exceptional service!! Highly recommend this dealership!!

Ro
Review №10

Excellent, professional parts service. On time. Will most definitely return.

E
Review №11

Poor service. Got there 10:50 just for a 6 month check 12:45 was told it would be at least another 40 min nothing was done. Left no work done. They said they were very busy....sorry. had they offered to take me home after1/2 hr I could understand because they knew they were busy. If I had a choice I would not go to Maita at all.

Li
Review №12

Surprised the service didnt take long at all. Everyone was well spaced out & all service personnel very courteous.

Ji
Review №13

Impeccable facility! Always have what I need.World Class Parts Department! Shout out to Markham!!!

Da
Review №14

I’ll never ever take my vehicle here anymore cause they break it down instead fixing the car ! Hi never recommend anyone here because they don’t have professional mechanic here anymore !!!

Ra
Review №15

Always amazing! Super personable and quick

Ja
Review №16

Paid fr something I didnt ask for.

De
Review №17

They appeared busy.

De
Review №18

Quick visit. In n out

De
Review №19

Was quoted an entirely different price the day before on the phone . was asked if it was the parts or the service dept? Why would that make any difference same company.

Ne
Review №20

Good service but is getting expensive.

ka
Review №21

I bought my car and used Maita for every service and oil change since the purchase but today I was disappointed with the service to say the least. The oil change and tire rotation took almost three hours to get done. I asked twice about the hold-up and was told it would be ready shortly. Finally I spoke to the gentleman who checked me in and he told me the following its been ready, and we probably texted you... but TMobille is having issues.. Its not your fault . Now, I have been in the same spot in the lobby the entire time.. I asked for the update, and multiple patrons were called by the name while I patiently waited.... Ugh, so frustrating 😫.

Je
Review №22

Went for a dianostic on my car after all there excuses and tricks ended up paying over $1000 and car is returned with out a single thing fixed or explained what is wrong with it!! Beware and make sure to get repairs and dianostic checks in writing.....

Li
Review №23

Great Service. Provided a rental car even though they didnt have too. They have Uber now and you dont need to wait for a shuttle. They finished my service faster than expected. I couldnt have ask for a better experience on a 4-6 hour recall.

Jo
Review №24

Best dealership in Sac Town!

my
Review №25

Andy at Sacramento maita was definitely a life saver when helping me with my car and making sure it was the right one for me thank you 🤗

Mi
Review №26

Brian Butcher was awesome! And so helpful! He even found a warranty issue that he had the service techs look into, and fix.

HA
Review №27

Marlon is an All-Star rep for Toyota. He was very professional and knowledgeable and made my visit welcoming and comfortable as he explained the importance of the services needed on my car, while providing reasonable solutions and costs that met my needs. Thank you! Marlon should be commended for this exceptional customer service.

Jo
Review №28

The service has always been excellent. Zack is superb (not to say others are not, but hes usually the one to handle my service): great communicator, knows the business, and handles everything.

Be
Review №29

Service done in a timely matter. Very courteous attendees!

Sp
Review №30

Made an appt but was still a really long wait. wait area is nice tho.

Jo
Review №31

Great place and people and services

Fi
Review №32

Even with an appointment an oil change can be two hours. They do good work as far as I can tell, too many follow up calls after completion

Ma
Review №33

I was happy with our salesperson, however, I am very disappointed with how they are responding to an issue with the Toyota Certified used Sienna that I assisted my daughter in purchasing. Based on the experiences we have encountered I will not make any future purchases at this dealership 😡

Da
Review №34

I almost bought a car but the closer was rude. I really thought bad for the car salesman cuz he was very nice but I wont be back.

Da
Review №35

Always treated like a VIP at Maita Toyota! Exceptional customer service!

Me
Review №36

Cordaro Swanson provided very great service when I came in to purchase my new Rav4. He was really welcoming and helpful throughout the entire process. I would definitely recommend him to my associate and colleagues if they were ever interested in purchasing a Toyota! Real friendly guy!

ro
Review №37

Fast service free coffee while you wait

Gi
Review №38

I was able to make a same day appointment for my routine maintenance service on my 2018 Camry and I was in-and-out. Very comfortable experience.

Am
Review №39

Thomas the sales guy is extremely rude and not looking to sell. I offered the full price and he didnt sell me. They lost my business and the Iraqie friends in Sacramento.

Je
Review №40

Service my car here last 9years excellent dealership service department

Sh
Review №41

This was my 1st time visiting the maintenance center since I purchased my car. From the beginning everyone was helpful.Thank you,Shawna

Jo
Review №42

Ordered parts for Toyota Corolla and they were extremely helpful finding the part I needed to fix my car. Thank you, Toyota parts center

Ju
Review №43

I think they need to improve their CUSTOMER SERVICE, to much lack of communication!!

I
Review №44

Great deal in Oli change but parts and labor is very expensive.

vi
Review №45

Great customer service prompt service on my truck

De
Review №46

Great place to get your new or used cars. Then take them to their their Service Dept for all your maintenance needs.

Ja
Review №47

They did everything I asked to be done. They did it fast and I had an easy no hassle visit.

Fa
Review №48

No one toyota say the same thingOne of them say that we change the oilOther one come and say we did rotation and check upOther say we did bothI don’t know which one of them is trustable

De
Review №49

I have not been to miata toyota

Ja
Review №50

They make you an appointment for service but yet it still takes them 2 hours to do a simple oil change. You show up and there’s 10 more cars waiting for seemingly the same appointment time.

Th
Review №51

Good honest people.

Ok
Review №52

I came there several times now, service took me with out appointments,the wait wasnt so bad, people were always polite and kept me updated.super happy with the services.thank you. Will definitely come again.

Ka
Review №53

I always have great service at Maita Toyota

Ol
Review №54

Quickly and efficiently

Na
Review №55

Great experience here at maita! Our 5th time visiting! Cant wait to buy more cars from here :)

Je
Review №56

Service was quick, friendly, and efficient. A totally awesome experience!

Wi
Review №57

Very Nice and Understanding, about the product (Car) I purchase

J
Review №58

It was 104 f today that didnt have water bottles for customers

Er
Review №59

Great customer service.

Mi
Review №60

Very fast and comfortable service.

Pa
Review №61

Always great service

Li
Review №62

Very polite and helpful

To
Review №63

Best Toyota service anywhere!

An
Review №64

Fast and great quality service!

ji
Review №65

Everyone is friendly and very helpful

Io
Review №66

Super!

Ng
Review №67

Very good

So
Review №68

They did not do oil change for my car

Jo
Review №69

Great work!

Me
Review №70

Service is very bad

M
Review №71

Fast service

mo
Review №72

Great service

Jo
Review №73

Real nice

Se
Review №74

Good service

Ta
Review №75

Salesman are liers

Le
Review №76

Love it

عا
Review №77

Good

Ed
Review №78

Excellent service!

Information
14 Photos
78 Comments
4 Rating
  • Address:2500 Auburn Blvd, Sacramento, CA 95821, United States
  • Site:https://maitatoyota.com/service/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 916-481-5353
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:7AM–4PM
  • Sunday:7AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations