This shop is one of the best in Sacramento...family owned and operated...really down to earth people and excellent mechanics... excellent work...this shop wont over charge and they get the job done with the highest standards...Thank you IRC...highly recommend.
Honesty, Integrity, and Real. IRC is my go to for any vehicle I own. They do great work at fair prices. They have excellent customer service that starts with great communication. They take the time to explain anything you need or dont understand, and they truly treat their customers like family.
On a Friday afternoon, I found out that my cars Catalytic Converter, had been stolen. I called IRC, as they are local to me, and he said that if I needed some assistance that they would be willing to help. he came over an made sure that none of the pipes were dragging and then We drove over to the shop. He worked with my insurance company, and a couple of days later I was out of the shop with a Catalytic Converter. The Owner offered to pick me up so that I could even get the car. I would and will most likely be bringing any repairs that I need done here.Thank you.
Best people and GREAT service - Jim can solve any issues with your vehicle
These are great people. They are honest, very communicative, and took great care of my Subaru. They also went totally above and beyond to make things easier on me and limit the trips back and forth to the shop. Its honestly the best experience Ive ever had at a repair shop, and I plan to come to them for everything now, including oil changes. Thanks IRC! Cant wait to work with yall again!
These people understand customer service. Thank you Jim and Lori.
You guys have already helped me!!! Im so grateful for you guys!
Came in to get a catalytic converter replaced and got the cheapest quote in town, fixed my car that day, the car was not running needed to tow it to the shop. Will definitely make this my go to shop for car repairs out of my ability and recommend to all friends and family.
My brake booster was leaking all of a sudden an hour and a half away from home, and on my day off of all things. They put on their masks when indoors and were extremely helpful and supportive when I was having a particularly unlucky day. Very pleased with the quality of crew and services.
Excellent service, knowledgeable and honest. My local mechanic didnt do head gasket work which is what I thought my sons car needed and didnt have a recommendation for another shop, so I looked at reviews on the internet and found IRC and was pleasantly surprised. The car didnt require a gasket and they troubleshot the issue and recommended some minimum repairs to get it safely on the road and some other items that could be done but not critical. No high pressure sales pitch just an explanation of my options. They got the car back on the road and so far so good. I would definitely recommend this shop.
Jim, and his wife Laurie are very professional and honest about said about price. Ther mechanics are great, Walter an man man yes his thats name lol are great wrenches....
The owner and his wife were very sweet and honest with me. I came in to have them take a look at a car I’m looking to buy. Being a girl I didn’t want to get taken advantage of. Anyways the husband looked at the car for me and gave me an honest opinion. Very friendly vibe. Thank you :)
Simple, quick, fair, and great hospitality will be going back in the future.
Great service. Def going again.
If you need you Vehicle serviced IRC is the place! Reasonable prices and quality service!!
Honest and thorough. Ive driven away confident with the work every time Ive been. If a reliable car is important to you, then the fair pricing and kind people will all be a bonus! I can refer friends and family here knowing theyll be treated right.
Great work, honest, and friendly. They fixed my AC really quickly, and they were very honest with me about what was wrong with it. No overcharging for stuff I dont need! The price was more than competitive too, so you really cant beat it. Ill be back for sure!
Took my car for the first time and was impressed with their knowledge, thoroughness, and friendliness! Very competent and thorough, especially in diagnosing an overheating problem. They also have a great shop dog! Definitely recommend them.
The muffler on my MG needed to be put back on after a snafu when we put the leaf springs on. The people in the shop were kind, attentive, understanding, and didnt treat me like I was an imbecile simply because Im a woman. They were friendly and fun, and did an excellent job putting my muffler back on at a very reasonable price. I highly recommend them.
Good People work here
Great folks, outstanding service, good work, honest price. They came to get me from work to take me back to my car and even followed me home with my stock exhaust in their truck! A small shop that goes the extra mile, Jim and Laurie now have my business.
Absolutely the most Amazing, Honest, Outstanding, Kind, Caring, So Friendly, Accommodating Auto Repair Center, with the lowest prices, that Ive ever experienced in my life. Unbelievable group of people! IRC gets 10+ all the way around and I cant wait to get my oil changed there again.
The people that work at IRC Import Repair were honest and friendly. they answered all my questions and worked well with my insurance adjuster. Definitely my preferred auto shop.
Ive brought my KIA on two separate occasions to get fixed with the team at IRC and they never let me down. Great service. Ill continue to bring my cars here and recommend their service to family and friends!
These guys are great. Honest, Kind, and very personable! Definately recommend. Youll have a great experience. Gave me an honest inspection and gave me advice on what they would do (That wouldnt bring them any profit). Cant say enough about my experience with them. Look no further this is the place to go.
Excellent service replaced my catalytic converter after being stolen from my vehicle got the job done right away Jim in the office is an all-around genuine and great person I will never go anywhere else for any of my service work!!
These folks have always given me fair and unbeatable service! Family owned business that provides a real service that is honest and friendly! Thanks IRC
Great shop! Highly recommended!@
Our Window broke and would not roll back up on our 2002 Honda so I took it in at IRC. They ran a free diagnostic on our car and gave us the details needed to fix the window and some other things that needed attention. They where very detailed with me which I like and there customer care was refreshing. they fixed the issues with the car and picked me up to get it which I thought was an amazing service to provide. All in all I was very happy with the service they provided me. Thanks again for your wonderful work!
I took my car here for a burning oil smell and Jim quickly diagnosed it and also notified me of several other maintenance issues to keep in mind. One of the things he found was a safety issue, and he went out of his way to make sure that we got a replacement that would last, and also made sure to explain everything clearly. Very fair pricing, quick turnaround, and excellent quality of work. Will take my cars here from now on.
I highly recommend this place to everyone! The staff here is very friendly and helpful. Jim and Laurie were awesome! They figured out what was wrong with my car and fixed it in no time for much less than I thought!
I called in to have a headlight replaced and they told me to come in and they would switch out the bulb for free. Down to earth people they didnt free of charge and asked for nothing inexchange .Would recommend this place this place over all in Sacramento they save me a 350$ fine
Weve been going to IRC for over a decade and cant recommend it highly enough. The repair work is top-notch and the staff are scrupulously honest and fair. You always feel like youre being treated with respect and straight-forward honesty.
Great mechanic work and great shop!! Family owed & operated!! Theyve been my place to go for all my repairs, always Excellent service and I appreciate them for their upfront recommendations on all the work plus at a fair price! Thank you for your service!💯
Brought my car in and Jim was very helpful. He made sure my car was running smooth and a bell. Thanks again Jim.
Absolutely wonderful service. They fixed my poor overheating car overnight and Ive had no problems with it overheating since then! Theyre very reasonably priced and wont try to convince you to get 101 things you didnt ask for so they can charge you an arm and a leg. I will be bring my car back for any future repairs.
I needed a muffler replaced on my 1995 Jeep Wrangler and called around to get a few quotes. Jim at IRC gave me the best worse case scenario price. I dropped off my Jeep the following morning and 5 hours later had my Jeep back! He also tightened my catalytic converter which had been rattling for awhile. Awesome customer service from both Jim & Laurie! It was a bonus to find out that theyre a full service repair shop! I found a new place to take my jeep!
Great customer service professional and quality serviceI would recommend this place to anybody who wanted to take the vehicle to get anything done on it
I love IRC. Ive been going here with my family for approximately 25 years! I love the service, reliability, and honesty. Theyre wonderful!
ALWAYS GREAT SERVICE FRIENDLY PEOPLE over 12 years now
I highly recommend Import Repair! I went there because they were listed on the website for places that dealt with BAR assistance and they were only about a mile from where I lived. Ted Heusuk helped me with my vehicle and he was always honest and upfront about what was wrong with my car, how much it was going to cost, and how long it would take to get the job done. I really appreciated the honesty and the frankness especially as someone who is unfamiliar with vehicle repair. Laurie was always extremely willing to give me a ride home so I didnt have walk home. IRC was very friendly and helpful, I plan on going back for my car needs. Thank you guys so much!
I will never take my car anywhere else. These guys are honest and thorough. I have been to soo many Mechanics all over Sacramento and Placer county and none of them come close to IRC.
Very respectful - awesome work- Quick and easy service
Only mechanic I will ever go to for the rest of my life in Sacramento.
Best service ever
Ive always received great service from these folks. Their work is guaranteed to be done right and they use OEM manufactured parts.
Great, friendly people who are straightforward about the work that needs to be done, and are willing to work with the customer.
Great people and great service! Ive been taking all my cars here for 20-25 years.
Would go no where else to get my car repaired.
Owners are fantastic and great personalities
Family oriented, fast, and friendly!
Excellent Office and Repair crew I had for years 👍
Honest shop, highly recommend
Great service, great people.
Just called asking about switching tires to new wheels,was told the guy doesnt want to do it i should call somewhere else,never heard of this before.
The best.
I trust all my vehicles only to IRC
Top notch people